SureStay by Best Western Kansas City Country Inn North

Hotels
•
SureStay Hotel by Best Western
7.8 (464 reviews)
2633 Northeast 43rd Street , Kansas City , us

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Pets allowed
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Quiet location
Cons:
Poor cleanliness
Breakfast issues
Safety concerns outside

Categories

Cleanliness
6.94
Some reviews mentioned the room was dirty and outdated, which impacted the score.
Service
8.91
Multiple reviews highlight friendly and helpful staff.
Location
7.95
Located in a quiet neighborhood, though some concerns about safety were mentioned.
Room Quality
7.9
Rooms were generally comfortable, with some feedback indicating issues with amenities.
Amenities
7.93
While some amenities like breakfast were criticized, basic needs were met.
Value for Money
8.39
Well priced for comfortable accommodations, although some felt it didn't meet expectations.
Food and Beverage
6.44
Numerous complaints about the breakfast quality and availability.
Overall Experience
7.91
Overall experience reflects mixed feelings but general satisfaction despite criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:31

Property Description

Convenient Location and Amenities

Located just minutes away from Harrah’s Casino and Maple Creek Golf Course, SureStay by Best Western Kansas City Country Inn North is the ideal choice for travelers seeking comfort and convenience. The hotel offers spacious rooms with complimentary Wi-Fi and a delicious daily continental breakfast.

Comfortable Rooms and Modern Features

Each room at Best Western Country Inn North is equipped with a microwave, refrigerator, and coffee maker for added convenience. The warmly decorated rooms also feature a cable TV and work desk, ensuring a pleasant stay for all guests.

Free Business Center and Parking

Guests can take advantage of the free business center and parking facilities at Best Western Country Inn North, making it easy for both leisure and business travelers to enjoy their stay hassle-free.

Experience the perfect blend of comfort and convenience at SureStay by Best Western Kansas City Country Inn North. Book your stay now for a memorable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the pool is is closed until further notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM
Airport code: MCI

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for US$5 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.8
Based on 464 reviews
Cleanliness: 6.94
Service: 8.91
Location: 7.95
Room Quality: 7.9
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 6.44
Overall Experience: 7.91
W
William • solo_traveller • nl
7
Prima locatie, slecht ontbijt.
Pros:

De locatie is prima, dicht bij de snelweg

Cons:

Het ontbijt is voor Nederlandse begrippen slecht.
Het eten vanaf kartonnen bordjes en met plastic bestek lijkt meer op de camping dan hotel. Ook was er geen kaas en/of vleeswaren. De yoghurt was op.
Er was jam en pindakaas, gekookt ei en een wafelijzer.

2026-06-28 • via Nuitee
M
Morgan • extended_group • us
3
Call the office to haggle your price.
Pros:

The location was in a homeless neighborhood.

Cons:

The smoking staff was unable to smell the cigarette smoke in our handicap non-smoking room. In addition, the staff disrespected me, when they took a call mid transaction with me and quoted a price for the same room near $100 less. When asked, he flippantly explained tough luck and charged me for the rollaway, instead of putting us in the room advertised. I didn't like the homeless neighbors. Not a secure space. Rust in the tub, non accessible shower stall. Hand rails do not make anything ADA compliant if it's not ADA compliant to begin with. The carpet stunk like fabreeze hiding cigarette smell.

2026-06-26 • via Nuitee
K
Kendra • couple • us
1
Pros:

Employees were nice and it was quiet

Cons:

The sheets had little stains on them, and very small pillows, had some small stains. The bed was very hard

2026-06-25 • via Nuitee
A
Alvaro • couple • us
10
2026-06-22 • via Nuitee
A
Alvaro • solo_traveller • us
10
2026-06-22 • via Nuitee
E
Esteban • solo_traveller • us
10
2026-06-21 • via Nuitee
L
Lawrence • solo_traveller • us
10
2026-06-20 • via Nuitee
D
Damibonsem • solo_traveller • ar
8
Pros:

La atencion del personal siempre predispuesto a solucionar cualquier problema.

Cons:

La ubicacion esta un poco alejada de todo y no pasa el transporte publico cerca.

2026-06-19 • via Nuitee
C
Cristian • family_with_children • ar
10
Confortable por precio/calidad y ubicación
Pros:

El personal que lo atiende.

Cons:

Están viejas las habitaciones, le faltaría una renovación. Y el espacio para desayunar es muy chico (tiene literalmente 5 mesas)

2026-06-18 • via Nuitee
T
tiff • solo_traveller • us
10
2026-06-15 • via Nuitee
E
Erin • family_with_children • us
8
Nice location, nice amenities, clean, good breakfast options and friendly staff. Limited parking.
Pros:

It was clean and had the necessary amenities. We needed help with the AC and the staff helped immediately.

The breakfast had a good variety of items, coffee and juice.

Cons:

The parking lot. Limited parking spots when we returned around 10:45 pm.

2026-06-14 • via Nuitee
M
McChicken} • solo_traveller • us
7
Pros:

I liked how big the bed was and the water pressure of the shower.
After a long day of traveling, being able to just lay down on a comfy king size bed was so great and how hard the water was hitting my back was absolutely amazing.

Cons:

I do wish the lighting of the bathroom was a bit brighter, I forgot my makeup mirror so it was a bit hard to see for me.

2026-06-13 • via Nuitee
R
Rebecca • extended_group • us
6
Pros:

Location was good and staff/ owners were hard working

Cons:

Chair in room looked like it had been through some things. Didn't want to see it under a black light.

2026-06-12 • via Nuitee
L
Ludwick • couple • us
8
Good stay Only complaint was we couldn’t watch TV No remote for the TV
Pros:

Clean Reasonably priced Close to Worlds of Fun TV

Cons:

We were able to stay. There with our dog

2026-06-09 • via Nuitee
S
Stacey • solo_traveller • us
1
Cons:

I am writing to formally dispute the partial refund offered following my recent stay at the Sure Stay Best Western Country Inn in Kansas City and to request a full refund specifically on Room 106.

To be clear: we are not requesting a refund on our entire stay. We are requesting a full refund on Room 106, where the following occurred.

My companion and I checked into Room 106 around 9:00 PM after a full day of travel. Our television was not in working order. We were not offered an alternative room. As we later understood, an electrical storm had disrupted cable boxes on multiple TVs throughout the property, the hotel did not know which rooms were affected, and the property was filling up. The hotel was aware of a widespread outage, had no reliable way to place us in a functional room, and yet continued checking guests in without disclosure. Rather than resolving the situation transparently, staff sent two male maintenance workers to our room repeatedly throughout the evening, with visits continuing close to 10:00 PM.

I want to be clear: we have no complaint about the conduct of those employees. They were polite and doing their jobs. However, my companion and I are two women in our forties. By that hour, we were in our sleeping clothes and in our beds. Having male staff in and out of Room 106 at that time of night, with no resolution in sight and no alternative offered, was genuinely uncomfortable and not a situation two women should be placed in without their explicit consent. At some point, the appropriate response was to acknowledge the problem could not be fixed that night and leave us in peace.

Additionally, and most seriously, marijuana smoke filtered into our room from another guest who was smoking just outside our window, near the corner of Room 106. This was not the hotel's designated smoking area, and we understand that staff was aware this guest was not in the correct location. The situation was not resolved.

2026-06-04 • via Nuitee
A
Ashley • solo_traveller • us
10
2026-06-04 • via Nuitee
L
Leite • couple • br
8
2026-06-03 • via Nuitee
W
White • solo_traveller • us
9
Pros:

Good staff, good selection for breakfast. Good location.

2026-06-03 • via Nuitee
M
Michael • solo_traveller • us
7
2026-06-03 • via Nuitee
A
Alvaro • solo_traveller • us
8
2026-06-02 • via Nuitee