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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Packed lunches
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Darts
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Non-smoking throughout
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Heated pool
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Shallow end
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Spa/wellness center services
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Steam room
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Beauty Services
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Manicure
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Pedicure
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Delivered food - securely covered
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Front desk (limited hours)
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Billiards or pool table
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Self parking (surcharge)
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Games
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Housekeeping on request
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Reception hall
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Japanese garden
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Covered parking
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Health or beauty spa nearby
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Swimming nearby
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Hosted evening meal (reserve)
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Luxurious Leisure Club and Spa
The Parkway Hotel & Spa features a leisure club with a 15-metre swimming pool, sauna, and spa bath, offering guests a relaxing retreat during their stay.
Exquisite Dining Experience
Indulge in European dishes made from fresh, local produce at Ravello's Restaurant, or enjoy the popular traditional carvery. The hotel's coffee shop and bar provide additional options for a delightful dining experience.
Abundance of Recreational Facilities
From snooker and billiard tables to outside chess and boules green, guests can enjoy a variety of activities. The hotel also offers a badminton and croquet lawn, herb garden, and outdoor patio for ultimate relaxation.
Book your stay at The Parkway Hotel & Spa for a luxurious and rejuvenating experience.
A pre-authorization of a credit/debit card is required upon check-in at the hotel.Hot tub/jacuzzi is closed from 2026-03-02 until 2026-01-08
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Location
Guest Reviews
Love the pool.
Shouldn't of had to take my children's bed!
Extremely convenient for my visit to Newport.
Staff are really friendly and helpful. Very welcoming.
Only downer was the menu in the restaurant. Was limited, not to our liking and ended up ordering from the bar menu which was excellent.
Everything
Nithing
Spa, massage was great
Nothing, all good
LARGE SIZED Vegetables that hard they were silly.No finesse in preparation of them quantity not quality. Gravy bland but the meat was tender .Starters small but deserts just okay you have to ask for pouring cream otherwise it’s that awful stuff.wnot be going again rip off will pay the earth for decent food but not this
Haven't been for a few months but visited on Saturday and have to say things are not so good.
An illuminated sign above the bar proclaiming the words Café Ash 'N Bar, but the only word that springs to mind is "Tacky". A place like The Parkway doesn't need this type of thing.
Most if not all of the drinks on tap have changed but not a lager or cider that I like.
For a long time there were at least 5 vacant tables that had not been cleared and bits of food/rubbish on the floor also our table needed a good wipe.
All in all a definite down turn in class since change of ownership.
Best place in area
Nice dining environment
Coffee was very poor. So strong you could stand a spoon up in it served at every breakfast.
There should be a dessert or ice cream served in the bar area with meals
Again the quality of a cappuccino was poor and more like a milky coffee
I visit regularly with friends for morning coffee. There has always been one particular member of staff who doesn’t appear to enjoy her job, we’ve chuckled amongst ourselves about this…however, this attitude seems to have transferred to all the staff in the cafe bar. From till service to receiving our drinks.
What a miserable bunch! Our table was dirty from previous customers and the waiter was about to put our drinks on the table. I politely asked if he could clean it first and remove empty biscuit wrappers and dirty napkins, he sighed and then got cleaning items! Our drinks were then plonked down on the table. He wasn’t very happy.
The cappuccino’s were luke warm and tasteless. What has happened? Is it the new owners of the hotel?
Some staff lovely, some staff could didn’t give a s - the simplest way things were too much trouble - felt uncomfortable
Hot and stuffy - no one could turn the thermostat down, very uncomfortable
It is comfortable, spacious, with good facilities. Liked the Welsh themes. Good standards of housekeeping (both spa and rooms). Good customer service standards (reception and bar). Good food and catering. Friday night pianist was lovely. Lovely grounds and good parking. Port Cochere is very helpful. Open fire is special.
Nothing material. Just needs a little bit of maintenance. I wouldn’t make major changes.
Nothing.
The staff looked like they didn't know what they were doing and couldn't find our reservation on arrival. The room was dusty and the TV didn't work properly, the bedsheets were ripped and very starchy so like cardboard to sleep with and the mattress was so uncomfortable. The meals and drinks were very much over priced. The swimming pool area looked dirty so we didn't use it. A lot of facilities we couldn't use due to refurbishment. I don't think we will be staying here again.
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