Parkway Hotel & Spa

Hotels
9 (1853 reviews)
Cwmbran Drive , Newport , gb

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Cons:
Parking issues
Room size and decor

Categories

Cleanliness
9.08
Rooms were reported as clean and well-maintained in several reviews.
Service
9.55
Service was consistently praised with mentions of friendly and helpful staff.
Location
9.09
The location was noted as good in many reviews, though some suggested better signage.
Room Quality
8.54
Rooms were comfortable and adequately spacious, though a few found them a bit small or outdated.
Amenities
9.07
Spa facilities and overall amenities were well received, though some decor was seen as dated.
Value for Money
8.53
Some found food prices a bit high, impacting perceived value.
Food and Beverage
9.08
Breakfast and dining options received very positive feedback.
Overall Experience
9.05
Overall experience was exceptional with many reviewers expressing a strong desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:17

Property Description

Luxurious Leisure Club and Spa
The Parkway Hotel & Spa features a leisure club with a 15-metre swimming pool, sauna, and spa bath, offering guests a relaxing retreat during their stay.

Exquisite Dining Experience
Indulge in European dishes made from fresh, local produce at Ravello's Restaurant, or enjoy the popular traditional carvery. The hotel's coffee shop and bar provide additional options for a delightful dining experience.

Abundance of Recreational Facilities
From snooker and billiard tables to outside chess and boules green, guests can enjoy a variety of activities. The hotel also offers a badminton and croquet lawn, herb garden, and outdoor patio for ultimate relaxation.

Book your stay at The Parkway Hotel & Spa for a luxurious and rejuvenating experience.

Important information:

A pre-authorization of a credit/debit card is required upon check-in at the hotel.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CWL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9
Based on 1853 reviews
Cleanliness: 9.08
Service: 9.55
Location: 9.09
Room Quality: 8.54
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 9.05
G
georg solo_traveller ch
8
Sehr zu empfehlen.
Pros:

Sehr gutes morgenessen. Freundliches Personal. Guter kaffee.

Cons:

Mir wurde zuerst der Zimmerpreis falsch berechnet. Wurde aber sofort überabeitet.

2026-05-16 via Nuitee
P
Pete solo_traveller gb
7
Pros:

Locality, food was good, good facilities.

Cons:

Room was large but looked tired

2026-05-15 via Nuitee
R
rachael couple gb
9
Enjoyable
Pros:

Location, staff were welcoming, spa and breakfast selection.

Cons:

Breakfast finish time is 0930, check out time is 10am which makes it a rush to use spa facilities in the morning. Room decor is dated. Spotless but dated, no plugs by bed to charge your phone.

2026-05-15 via Nuitee
P
Peter solo_traveller gb
8
Pros:

Cafe bar was good. Food excellent

Cons:

The bed was a little hard

2026-05-15 via Nuitee
D
Deborah solo_traveller gb
10
Pros:

Every thing

Cons:

Nothing

2026-05-14 via Nuitee
A
Arwyn solo_traveller gb
10
2026-05-13 via Nuitee
A
Ann couple gb
8
Convenience and beautiful site.
Pros:

All the staff are very polite and helpful. Meals were delicious and the site itself is in beautiful surroundings which makes it quiet.

Cons:

Nothing to dislike. It possibly could do with new or clean carpeting downstairs especially and our bathroom needed re-tiling around the bath but otherwise very pleased

2026-05-13 via Nuitee
H
Hussain - Business Development Manager solo_traveller gb
5
Not great but did the job
Pros:

Surroundings were very pretty

Cons:

Very outdated facilities and room

2026-05-12 via Nuitee
R
Rachel couple gb
9
Pros:

Relaxed atmosphere, the service from the staff was really great

2026-05-12 via Nuitee
M
Margaret solo_traveller gb
10
Comfortable and friendly.
Pros:

Variation of breakfast very good, clean and staff very polite and helpful.

Cons:

I didn't use all the facilities within the hotel, so I couldn't possibly answer fairly but what I did use I was happy with.😊

2026-05-11 via Nuitee
R
Rhiannon couple gb
8
Really enjoyable and relaxing stay with great food easy free parking and comfy clean rooms
Pros:

Really nice accommodation and comfortable clean room
The restaurant has an open fire with lots of comfy chairs and settees and is a really nice place to sit and relax
the food was really delicious the boiled potatoes come with plenty of butter which is amazing as many places try to skimp on the butter and it ruins the whole meal
There is a swimming pool and spa but we didnt get time to try this
there is lots of free parking

Cons:

I can't actually think of anything I didnt like and I would like to go back one day

2026-05-11 via Nuitee
S
SARAH solo_traveller gb
9
2026-05-09 via Nuitee
C
Carol couple gb
8
Overall cannot fault the hotel.
Pros:

Breakfast. 10/ room Good/10. Would have liked a separate shower which was not in an invalid room.
Love the location.
Love the staff.
Love the facilities.
Home from home.

Cons:

Not having a separate shower cubicle.

2026-05-08 via Nuitee
C
Catherine & David couple gb
8
Lovely comfortable clean hotel
Pros:

Nice room lovely view of garden with rabbits and ducks pottering around . Pool and spa are added bonus . Good breakfast .

Cons:

I booked two nights separately and although the hotel confirmed this I had to check out abd back in again

2026-05-08 via Nuitee
M
Michael couple ie
8
2026-05-08 via Nuitee
C
Catherine solo_traveller gb
10
Spa break
Pros:

Pool, sauna, jacuzzi, rooms were comfortable and spacious. Staff were helpful and pleasant. Food was lovely.

Cons:

Nothing

2026-05-08 via Nuitee
M
Michael extended_group ie
8
2026-05-08 via Nuitee
P
Peter couple gb
7
Excellent hotel in many respects but fatally flawed.
Pros:

The staff were friendly and very helpful.
The location was good, being situated in very pleasant grounds only a few miles from the M4.
The food was excellent - we had cooked breakfast, bar meals and attended a luncheon while we were there - all excellent.

Cons:

The room was cold (the heating went off in mid April apparently - this was early May) - the staff were very helpful and tried to find us a heater but they were all taken (surprise, surprise). We were eventually given another room which was slightly warmer.
The bed was very uncomfortable - the problem being caused by the mattress which was a cheap, non-pocket sprung lightweight item apparently designed for domestic applications. Both my wife and I slept very badly and this would make us avoid staying at this hotel again - a great shame!

2026-05-08 via Nuitee
C
Catherine & David couple gb
7
Lovely comfortable hotel
Pros:

Comfortable hotel . Pool and spa a bonus

Cons:

My two bookings were not merged

2026-05-07 via Nuitee
C
Charlie solo_traveller gb
9
2026-05-05 via Nuitee