Parkway Hotel & Spa

Hotels
9 (1737 reviews)
Cwmbran Drive , Newport , gb

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Cons:
Parking issues
Room size and decor

Categories

Cleanliness
9.08
Rooms were reported as clean and well-maintained in several reviews.
Service
9.55
Service was consistently praised with mentions of friendly and helpful staff.
Location
9.09
The location was noted as good in many reviews, though some suggested better signage.
Room Quality
8.54
Rooms were comfortable and adequately spacious, though a few found them a bit small or outdated.
Amenities
9.07
Spa facilities and overall amenities were well received, though some decor was seen as dated.
Value for Money
8.53
Some found food prices a bit high, impacting perceived value.
Food and Beverage
9.08
Breakfast and dining options received very positive feedback.
Overall Experience
9.05
Overall experience was exceptional with many reviewers expressing a strong desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:17

Property Description

Luxurious Leisure Club and Spa
The Parkway Hotel & Spa features a leisure club with a 15-metre swimming pool, sauna, and spa bath, offering guests a relaxing retreat during their stay.

Exquisite Dining Experience
Indulge in European dishes made from fresh, local produce at Ravello's Restaurant, or enjoy the popular traditional carvery. The hotel's coffee shop and bar provide additional options for a delightful dining experience.

Abundance of Recreational Facilities
From snooker and billiard tables to outside chess and boules green, guests can enjoy a variety of activities. The hotel also offers a badminton and croquet lawn, herb garden, and outdoor patio for ultimate relaxation.

Book your stay at The Parkway Hotel & Spa for a luxurious and rejuvenating experience.

Important information:

A pre-authorization of a credit/debit card is required upon check-in at the hotel.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CWL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9
Based on 1737 reviews
Cleanliness: 9.08
Service: 9.55
Location: 9.09
Room Quality: 8.54
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 9.05
M
Maria couple gg
9
2026-04-04 via Nuitee
M
Mathew solo_traveller gb
10
2026-04-02 via Nuitee
R
Robert couple gb
10
Pros:

Everything

Cons:

Nothing

2026-04-02 via Nuitee
S
Stead family_with_children gb
5
Pros:

Swimming pool and grounds

Cons:

Beds uncomfortable and room was too hot

2026-04-02 via Nuitee
S
Sarah solo_traveller gb
8
A lively find.
Pros:

Friendly staff, pleasent room. Lively bar food and excellent service within the breakfast restaurant. The pool area is undergoing renovation which will improve the facilities, which, although good, are currently a little tired.

Cons:

The room was quite warm, and there was no capacity to adjust the radiator within the room, making the only available option to open the window which meant external road noise could be heard however this was minimal.

2026-04-02 via Nuitee
J
Joe solo_traveller gb
10
2026-04-01 via Nuitee
L
Lloyd couple gb
7
Lovely hotel, cold breakfast
Pros:

Lovely selection of food
Eggs made to order but the buffet selection was not sufficiently heated and by the time you get back to your table they’re cold.
Very disappointed!

Cons:

Cold bacon, sausages etc. the heating method isn’t fit for purpose

2026-04-01 via Nuitee
G
Gemma family_with_children gb
4
Waited an hour in between meals stake was under cooked and chewy awful when we told front of house i
Pros:

Steam room

Cons:

Pool was freezing
Food poor
Service poor attitude terrible on the front of house

2026-03-31 via Nuitee
R
Rach couple gb
9
Great stay for one night & lovely to use the pool . Thanks
Pros:

Comfortable stay . Clean . Loved the Welsh cups in the room & biscuits . Lovely big pool . Good jacuzzi , sauna & steam room-. Couldn’t see any drinking water points ? perhaps could do with little update or nice smelling bouguie scents ;) relaxing area was lovely anyway . Good breakfast .

Cons:

Nothing really .

2026-03-30 via Nuitee
S
Sarah solo_traveller gb
8
Comfy and cosy
Pros:

Lovely looking and very comfortable hotel. Great food.

Cons:

The location was a bit out of the way, although road network is great so it was easy to get about.
I tried to order room service as was travelling alone and was unable to do so and had to go to the bar to order. There was a wedding reception on, so unsure if this was why there was no room service option.

2026-03-30 via Nuitee
J
Julie family_with_children gb
10
2026-03-30 via Nuitee
M
Mrs couple gb
8
Spa break for 🧡
Pros:

Location and shopping 5 mins away

Cons:

Nothing at all

2026-03-29 via Nuitee
L
Lee couple gb
10
Fabulous
Pros:

Everything

Cons:

Everything

2026-03-29 via Nuitee
S
Sandeep solo_traveller gb
5
Pros:

No charging socket near bed.

2026-03-28 via Nuitee
L
Leo couple gb
10
2026-03-27 via Nuitee
D
DaveMartin1991 solo_traveller gb
9
2026-03-26 via Nuitee
F
flatearthd Family
10
Parkway carvery
Pros:

Went to the Parkway Hotel for a Sunday Carvery for my 80th birthday. It was really lovely. Food and service was very good and it is excellent value for money.

2026-03-25 via Tripadvisor
M
Marie couple gb
10
A lovely Welsh welcome.
Pros:

Travelled for our granddaughter’s 18th birthday. They don’t live far from the hotel. We were able to have supper with them. The birthday party venue was nit far. The hotel organised us a taxi. Another birthday celebration saw 15 of us having the carvery at the hotel on the third day of our visit. Overall a comfy hotel.

Cons:

A king size bed!

2026-03-25 via Nuitee
R
Rashmi solo_traveller gb
8
2026-03-25 via Nuitee
M
Maha couple sa
4
the rooms had electricity and bathroom issues, breakfast wasn’t suitable, but I liked the jacuzzi
Pros:

The only thing I liked was the jacuzzi.

Cons:

My stay at the hotel was disappointing.
• The first room I entered had no electricity.
• I was moved to a second room, but the bathtub was blocked; every time I took a shower, water collected in a disgusting way.
• Breakfast had nothing suitable for me to eat, and even the eggs were not cooked properly.

2026-03-24 via Nuitee