Parkway Hotel & Spa

Hotels
9 (1955 reviews)
Cwmbran Drive , Newport , gb

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Cons:
Parking issues
Room size and decor

Categories

Cleanliness
9.08
Rooms were reported as clean and well-maintained in several reviews.
Service
9.55
Service was consistently praised with mentions of friendly and helpful staff.
Location
9.09
The location was noted as good in many reviews, though some suggested better signage.
Room Quality
8.54
Rooms were comfortable and adequately spacious, though a few found them a bit small or outdated.
Amenities
9.07
Spa facilities and overall amenities were well received, though some decor was seen as dated.
Value for Money
8.53
Some found food prices a bit high, impacting perceived value.
Food and Beverage
9.08
Breakfast and dining options received very positive feedback.
Overall Experience
9.05
Overall experience was exceptional with many reviewers expressing a strong desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:17

Property Description

Luxurious Leisure Club and Spa
The Parkway Hotel & Spa features a leisure club with a 15-metre swimming pool, sauna, and spa bath, offering guests a relaxing retreat during their stay.

Exquisite Dining Experience
Indulge in European dishes made from fresh, local produce at Ravello's Restaurant, or enjoy the popular traditional carvery. The hotel's coffee shop and bar provide additional options for a delightful dining experience.

Abundance of Recreational Facilities
From snooker and billiard tables to outside chess and boules green, guests can enjoy a variety of activities. The hotel also offers a badminton and croquet lawn, herb garden, and outdoor patio for ultimate relaxation.

Book your stay at The Parkway Hotel & Spa for a luxurious and rejuvenating experience.

Important information:

A pre-authorization of a credit/debit card is required upon check-in at the hotel.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CWL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9
Based on 1955 reviews
Cleanliness: 9.08
Service: 9.55
Location: 9.09
Room Quality: 8.54
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 9.05
L
Lorraine couple gb
8
All very pleasant and an enjoyable stay.
Pros:

The ability to be able to check in very late at night.
Staff were very helpful and friendly even at nearly midnight ☺️

Cons:

Probably a big ask but could have done with aircon in this very hot weather.

2026-07-18 via Nuitee
M
Mathias solo_traveller de
10
Pros:

Super Lage für uns. Tolles Hotel mit toller Ausstattung. Mit Schwimmbad, Sauna und Liegewiese.

Cons:

Wir haben keinen Fön im Zimmer gefunden.

2026-07-18 via Nuitee
F
Frederick solo_traveller gb
8
Pros:

Good location off main roads central location for a short tour of South Wales.

2026-07-18 via Nuitee
J
John couple ie
7
Warm Welsh welcome - comfortable stay.
Pros:

Good service, food and leisure facilities

2026-07-16 via Nuitee
M
Mark solo_traveller gb
10
Fantastic stay
Pros:

Very clean. Friendly staff

Cons:

Nothing

2026-07-15 via Nuitee
E
Elizabeth solo_traveller gb
9
Wonderful short break
Pros:

The Hotel looked beautiful with colourful baskets of flowers absolutely everywhere.
The Hotel is well designed with interesting seating places and patio areas
The staff are exceptionally friendly and food very good. Breakfast plentiful and varied, evening bar snack tasty

Cons:

There is nothing to dislike!

2026-07-13 via Nuitee
N
Nicholas couple gb
7
Best hotel in Cwmbran let down by lack of air con and EV charging
Pros:

The garden suite was large with an outside patio area and large en suite.

Cons:

No air conditioning! No EV charging!

2026-07-12 via Nuitee
R
Robin couple gb
6
I good place to stop if one wishes to avoid staying in Newport centre.
Pros:

The hotel is conveniently close to Newport. It is spacious and friendly. Our room was large and quiet. There uis plenty of parking and the recpetionist was very helpful and professional.

Cons:

There were no facilites to get a hot beverage after the bar closed. The netrance to the hotel is hard to discerne in the dark and we missed it twice. I needs a big way in sign. The new payment system at the bar slowed everything down and was frustrating when the hotel became busy.

2026-07-12 via Nuitee
K
Katherine couple gb
9
Extremely pleasant. This was our second stay and we will come again
Pros:

Lovely grounds and stunning flowering baskets and pots.

Cons:

My only minus was that our television did not work and despite me mentioning this and the assurance that someone would come to sort this out, no one turned up.

2026-07-10 via Nuitee
D
Denys couple gb
7
Was ok not 4*
Pros:

Spa was good but furniture all stained
Rooms clean
Food was good

Cons:

No bathrobes but stated there were
Pool towels threadbare
No safe in room !
Room not cleaned on second day stated we had do not disturb on door but we left room at 10-45 am and didnt return to room till 7pm
Had to ask for room to be cleaned on third day not done till after 3pm

2026-07-10 via Nuitee
A
Ayca extended_group tr
8
2026-07-09 via Nuitee
C
Caroline solo_traveller gb
10
Highly recommended 👌
Pros:

Lovely spacious hotel, beautiful gardens, great facilities, friendly staff, delicious food 100% Highly recommended and we will definitely be booking again.

Cons:

Nothing not to like!

2026-07-09 via Nuitee
S
Sian couple gb
10
Perfect for a relaxing night away not far from the town centre
Pros:

Everything

Cons:

Nothing

2026-07-09 via Nuitee
M
Mark solo_traveller gb
10
2026-07-08 via Nuitee
S
SHM couple gb
10
First time at the parkway and not the last.
Pros:

All the staff was brilliant and friendly and polite and a great place to relax and chill. The room was very quiet and did not hear a sound at night, the beds were comfy and the room had everything that you needed. The food was very good during the day and you had a great choice at breakfast that you could not fault. We did use the swimming pool etc and was giving as many towels that we needed.

Cons:

N/A

2026-07-06 via Nuitee
S
skinner solo_traveller gb
8
Pros:

We like our stay very much room we lovely and staff were very friendly and helpful.

2026-07-06 via Nuitee
T
Tracey solo_traveller gb
9
Pros:

Lovely comfy bed

Cons:

Nothing to dislike

2026-07-05 via Nuitee
K
Karen couple gb
9
Great place to stay!
Pros:

Very friendly, lovely hotel. Great breakfast. We had Sunday lunch which was lovely - the staff are really good. Location good for seeing Metallica at Cardiff - train station up the road & a bargain in comparison to other hotels.

2026-07-04 via Nuitee
G
Goode couple gb
10
Very good
Pros:

Excerlent breakfast very good verity .lovely restaurant very clean.

Cons:

All things were likeable.

2026-07-03 via Nuitee
M
Matthew extended_group gb
9
Pros:

All the meals I had there were nice. I opted for the bar menu in the evening. For breakfast I asked the kitchen to cook me some poached eggs which were lovely.

2026-07-03 via Nuitee