Parkway Hotel & Spa

Hotels
9 (1887 reviews)
Cwmbran Drive , Newport , gb

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Cons:
Parking issues
Room size and decor

Categories

Cleanliness
9.08
Rooms were reported as clean and well-maintained in several reviews.
Service
9.55
Service was consistently praised with mentions of friendly and helpful staff.
Location
9.09
The location was noted as good in many reviews, though some suggested better signage.
Room Quality
8.54
Rooms were comfortable and adequately spacious, though a few found them a bit small or outdated.
Amenities
9.07
Spa facilities and overall amenities were well received, though some decor was seen as dated.
Value for Money
8.53
Some found food prices a bit high, impacting perceived value.
Food and Beverage
9.08
Breakfast and dining options received very positive feedback.
Overall Experience
9.05
Overall experience was exceptional with many reviewers expressing a strong desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:17

Property Description

Luxurious Leisure Club and Spa
The Parkway Hotel & Spa features a leisure club with a 15-metre swimming pool, sauna, and spa bath, offering guests a relaxing retreat during their stay.

Exquisite Dining Experience
Indulge in European dishes made from fresh, local produce at Ravello's Restaurant, or enjoy the popular traditional carvery. The hotel's coffee shop and bar provide additional options for a delightful dining experience.

Abundance of Recreational Facilities
From snooker and billiard tables to outside chess and boules green, guests can enjoy a variety of activities. The hotel also offers a badminton and croquet lawn, herb garden, and outdoor patio for ultimate relaxation.

Book your stay at The Parkway Hotel & Spa for a luxurious and rejuvenating experience.

Important information:

A pre-authorization of a credit/debit card is required upon check-in at the hotel.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CWL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9
Based on 1887 reviews
Cleanliness: 9.08
Service: 9.55
Location: 9.09
Room Quality: 8.54
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 9.05
S
Sharon solo_traveller gb
8
Pros:

The location and the hotel. The breakfast was lovely. Rooms very pleasant and clean.

Cons:

Lack of air conditioning. A fan was provided. The hotel needs updating. Modern facilities in the rooms. A small fridge for the hot days to store water. The hotel recently has new owners and I am sure they will modernise in the near future.

2026-05-30 via Nuitee
G
Gary solo_traveller ie
10
2026-05-30 via Nuitee
A
Alison extended_group gb
9
Very comfortable and spacious stay in Cwmbran
Pros:

spacious, comfortable hotel, friendly staff (they charged my phone for me). Good breakfast. Lovely gardens. Slightly retro vibe to the place, which I liked. Really nice pool, which i went in before breakfast.

Cons:

I would have liked a swim when I arrived at 8.30pm, but they wouldn't let me in the pool (still half an hour before it closed).
Hotel is a bit of a walk from the nearest bus stop.

2026-05-29 via Nuitee
T
Truckle solo_traveller gb
8
2026-05-29 via Nuitee
M
marc solo_traveller gb
8
2026-05-27 via Nuitee
A
Andrew solo_traveller gb
8
Would definitely stay again!
Pros:

Arrive late on bank holiday Monday, just in time for last food orders in the bar. Fish and Chips....superb!!!!! Staff really friendly. Room was good and bed comfortable. Decor dated but ok. Location good for where i was going and plenty of car parking.

Cons:

Only thing really is air con. The room did have a fan which was helpful but air con would have made it so much more comfortable.

2026-05-27 via Nuitee
J
Julie couple gb
10
Lovely stay only overnight as going to a wedding but would love to go back.
Pros:

All of it clean and welcoming and good service.

2026-05-26 via Nuitee
J
Jeno solo_traveller gb
10
2026-05-26 via Nuitee
K
Kaur couple gb
9
We had a great stay at the hotel, would come again to relax and enjoy the spa facilities.
Pros:

Location was perfect and close to the town centre. Plenty of parking too.

Cons:

Nothing

2026-05-25 via Nuitee
K
Kim couple gb
9
Great stay for work
Pros:

Great location lovely amenities

2026-05-25 via Nuitee
G
gatsinzi solo_traveller gb
8
Pros:

Nice grounds and it being secluded

2026-05-25 via Nuitee
A
Alicia solo_traveller gb
10
Relaxing stay
Pros:

Lovely stay again, leisure facilities good, room very comfortable, food great

2026-05-24 via Nuitee
E
EMMA family_with_children gb
8
2026-05-23 via Nuitee
R
Roger couple gb
9
Extremely pleasant, good facilities, excellent staff
Pros:

Good sized comfatable room. Friendly efficient staff. Easy parking. Excellent location and surroundings.

Cons:

No lift.

2026-05-23 via Nuitee
B
Brian solo_traveller gb
8
2026-05-22 via Nuitee
J
John solo_traveller gb
7
2026-05-21 via Nuitee
A
Anna extended_group gb
9
2026-05-21 via Nuitee
S
STACEY solo_traveller us
5
Pros:

Grounds to hotel are kept clean. Breakfast had a great choice of food and tasty.

Cons:

Room was old looking. Could do with a more modern look for the price. Heating did not work and bathroom could do with updating.

2026-05-20 via Nuitee
C
Claire solo_traveller gb
10
2026-05-19 via Nuitee
E
eleonora couple nl
6
Prima voor 1 nacht, vooral veel oudere gasten.
Pros:

De ligging, mooie ruime kamer

Cons:

Slechte wifi, geen fijn bed
Beperkt menu in het restaurant

2026-05-19 via Nuitee