Parkway Hotel & Spa

Hotels
9 (2041 reviews)
Cwmbran Drive , Newport , gb

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Cons:
Parking issues
Room size and decor

Categories

Cleanliness
9.08
Rooms were reported as clean and well-maintained in several reviews.
Service
9.55
Service was consistently praised with mentions of friendly and helpful staff.
Location
9.09
The location was noted as good in many reviews, though some suggested better signage.
Room Quality
8.54
Rooms were comfortable and adequately spacious, though a few found them a bit small or outdated.
Amenities
9.07
Spa facilities and overall amenities were well received, though some decor was seen as dated.
Value for Money
8.53
Some found food prices a bit high, impacting perceived value.
Food and Beverage
9.08
Breakfast and dining options received very positive feedback.
Overall Experience
9.05
Overall experience was exceptional with many reviewers expressing a strong desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:17

Property Description

Luxurious Leisure Club and Spa
The Parkway Hotel & Spa features a leisure club with a 15-metre swimming pool, sauna, and spa bath, offering guests a relaxing retreat during their stay.

Exquisite Dining Experience
Indulge in European dishes made from fresh, local produce at Ravello's Restaurant, or enjoy the popular traditional carvery. The hotel's coffee shop and bar provide additional options for a delightful dining experience.

Abundance of Recreational Facilities
From snooker and billiard tables to outside chess and boules green, guests can enjoy a variety of activities. The hotel also offers a badminton and croquet lawn, herb garden, and outdoor patio for ultimate relaxation.

Book your stay at The Parkway Hotel & Spa for a luxurious and rejuvenating experience.

Important information:

A pre-authorization of a credit/debit card is required upon check-in at the hotel.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CWL

Location

Guest Reviews

9
Based on 2041 reviews
Cleanliness: 9.08
Service: 9.55
Location: 9.09
Room Quality: 8.54
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 9.05
S
Sonya couple gb
8
Lovely relaxing stay.
Pros:

Welcoming, very clean.
Fantastic staff.

2026-08-29 via Nuitee
L
Lisa988 solo_traveller gb
10
Pros:

It was a lovely place and the staff were helpful 😊

Cons:

There wasn't anything we didn't like 😊

2026-08-28 via Nuitee
B
Bernadette solo_traveller ie
8
2026-08-28 via Nuitee
F
Fiona solo_traveller gb
9
A real gem
Pros:

The staff was friendly and helpful. The room was spacious and had everything we needed. The pool was an added bonus and a great way to start the day.

Cons:

The mattress was little too soft for me.

2026-08-28 via Nuitee
F
Foyezur couple gb
7
Really enjoyed the stay
2026-08-27 via Nuitee
A
Asra couple gb
9
2026-08-27 via Nuitee
A
Anna solo_traveller gb
8
2026-08-27 via Nuitee
A
Abigail solo_traveller gb
5
Just ok!
Pros:

Stunning location, lovely spa facilities, large spaces.

Cons:

First room was unclean from previous guest, new room was ok but dirty bath and toilet. Staff were pleasant on the whole but a couple definitely did not want to be there. Two ladies stood out by being very friendly and helpful on the Monday evening. The spa was great but the towels need updating.

2026-08-26 via Nuitee
V
Valerie extended_group gb
10
A great place to stay
Pros:

It has good facilities. It is clean and comfortable. They have upgraded since we last stayed and the improvements are great and make the experience even better

Cons:

None identified

2026-08-24 via Nuitee
V
Valerie extended_group gb
10
2026-08-24 via Nuitee
H
Helen couple gb
8
2026-08-24 via Nuitee
H
Helen solo_traveller gb
6
Mixed feelings
Cons:

Very very busy and found the food to be poor except for breakfast

2026-08-23 via Nuitee
C
Chelsey couple gb
9
Wonderful
Pros:

The spa

Cons:

Enjoyed our stay

2026-08-23 via Nuitee
J
Jacqueline couple gb
10
Fantastic facilities and hospitality
Pros:

Great

Cons:

All good

2026-08-23 via Nuitee
C
Christine couple gb
8
Looking forward to going again!!
Pros:

Lovely traditional hotel. Good choice and good value evening menu. Lovely friendly staff. Gorgeous pool area and decor. Very comfortable bed. Lovely personal touch at breakfast as coffee is served by a member of staff. Excellent choice too - Al a carte and/or buffet.

Cons:

The only thing that was negative for us was that check out was 10am and you couldn’t use the facilities (pool/spa) after check out time as you need your room key to enter. We didn’t arrive the night before until about 8pm so had to choose between eating or swimming as both closed at 9pm. We did manage to arrange a late checkout at a price of £25 however ( and this was 1pm so that was really good)

2026-08-23 via Nuitee
J
Jacqueline extended_group gb
10
Great place to stay
Pros:

The staff are so welcoming and professional.

Cons:

It was all good

2026-08-23 via Nuitee
M
Mariia couple ua
9
2026-08-22 via Nuitee
M
Minna solo_traveller gb
5
Pros:

The decor might be straight from the 90's but it's also charmingly retro and most importantly clean and well maintained.
Our junior suite was comfortable, staff were friendly and helpful and dinner and breakfast at the restaurant were perfectly decent. The pool was nice as well.

2026-08-22 via Nuitee
A
andrew solo_traveller gb
10
2026-08-21 via Nuitee
K
Kathy couple gb
10
2026-08-21 via Nuitee