Best Western Premier Le Masq Hotel

Hotels
•
Best Western
9.2 (114 reviews)
17 rue de l'Ouvrage a Cornes, La Rochelle, Charente-Maritime, 17000 , La Rochelle , FR
33-5-46418383

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Pets allowed

Facilities

Fitness facilities
Proposal/romance packages available
Express check-out
Electric car charging station
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Well-equipped rooms
Modern facilities
Cons:
Limited breakfast options

Categories

Cleanliness
9.3
Clean and well-maintained rooms, no complaints.
Service
9.8
Staff is friendly, very helpful, and provide excellent service.
Location
9.3
Good position, 5 min walk from old port, close to railway station and city centre.
Room Quality
9.3
Lovely and well-appointed rooms, modern facilities.
Amenities
8.8
Decent facilities and breakfast provided, but could improve.
Value for Money
9.3
Good value considering the location and quality of stay.
Food and Beverage
8.3
Breakfast options are limited, would like more choices.
Overall Experience
9.5
Wonderful stay overall with a few minor suggestions for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:07

Property Description

Recreational Amenities and Services including a fitness center and bicycles for rent will enhance your stay. Enjoy dining options such as 24-hour room service, a coffee shop, and a bar/lounge. Begin your day with a buffet breakfast and make use of complimentary Wi-Fi.
Feel at home in the 76 individually decorated guestrooms, complete with modern amenities. The hotel also offers conference spaces, a business center, and self-parking. With its prime location in La Rochelle, just steps away from local attractions, Best Western Premier Masqhotel is the ideal choice for your stay.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BFS

Property Policies

  • Covid

    Guests must provide a negative COVID-19 test result

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Covid

    Minimum age for proof of COVID-19 vaccination requirement: 12

  • Covid

    Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours

See all policies

Location

Guest Reviews

9.2
Based on 114 reviews
Cleanliness: 9.3
Service: 9.8
Location: 9.3
Room Quality: 9.3
Amenities: 8.8
Value for Money: 9.3
Food and Beverage: 8.3
Overall Experience: 9.5
D
Dominique
10
Pros:

Déjeuners étaient excellent. Personnel extrêmement disponible et très professionnel, polis……

2025-10-06 • via Nuitee
L
Leslie
10
Just what we wanted
Pros:


Excellent stay. Staff friendly, very helpful. Good position 5 min walk from old port. Room was excellent, no complaints at all. My wife would have liked a vegan option for breakfast.

2025-09-08 • via Nuitee
A
Arthur
8
Pros:

Nice and well appointed hotel fairly close to most activities. Well equipped rooms. Agatha and Olivier we particularly helpful.

2025-08-26 • via Nuitee
M
Michael
10
Consistently very good
Pros:

Over the years always fresh , well maintained , excellent staff , quiet , close to railway station and city centre , rooms so well equipped.

2025-08-26 • via Nuitee
C
charles
8
One night stay
Pros:

Stayed one night, good location close to the port,lovely room, nice reception area (and late bar)

2025-08-07 • via Nuitee
S
Simon
10
A great 2 night stay.
Pros:

A great place to stay in La Rochelle. Modern hotel in a good location to get about. A decent breakfast and facilities.

2025-07-26 • via Nuitee
C
Craig • partner
10
Pros:

Inside new

2025-07-13 • via Nuitee
L
Laurent • partner
10
Pros:

Very nice and modern! Very closed to the harbor, downtown and train station! Easy to park the car

2025-06-20 • via Nuitee
L
Lissa
10
Pros:

Le Masq had technical issues, so we were re-booked over to a partner property, Saint Nicolas, which ended up to be a very convenient and pleasant property.

2025-06-15 • via Nuitee
G
Gary
10
Pros:

Very clean hotel, good location, great staff very friendly and helpful, breakfast is good

2025-06-09 • via Nuitee
M
Marija
10
Pros:

Close to train station

2025-06-06 • via Nuitee
W
Walter • partner
8
Pros:

Great to get parking. Nightmare otherwise.
Staff great.
Would stay again.

2025-05-30 • via Nuitee
K
K
8
Perfect
Pros:

Excellent hotel, close to centre and railway station. Very welcoming, excellent breakfast.

2025-05-12 • via Nuitee
P
PAMELYN
10
Pros:

Large spacious room with comfortable bed. Staff were pleasant and helpful.

2025-05-07 • via Nuitee
S
Sharon • partner
10
Pros:

Helpful staff, clean and modern room. Quiet area and easy to walk into the centre.

2025-04-12 • via Nuitee
M
Mark • partner
10
Pros:

Fantastic hotel in beautiful La Rochelle .
Stayed here twice , once going south then on return.

Brilliant location with short walk into town.

Staff amazing , very friendly and customer focused.

The rooms were stunning and parking very easy and secure. Will use this hotel on all future stays in La Rochelle .

2025-03-24 • via Nuitee
J
John
8
Pros:

About 10 minutes by foot to the old centre. Breakfast was excellent and the room clean but a little dated. Underground car parking good would stay again.

2025-02-16 • via Nuitee
M
Mark • partner
10
Pros:

Our first stay at this hotel. Spotlessly clean and very welcoming and customer focused staff . 10/10 …we are back in a few weeks and looking forward to it .

2025-02-09 • via Nuitee
T
teri • partner
10
Pros:

The staff and service were wonderful. Keep up the good work

2025-01-09 • via Nuitee
J
Jose
6
Pros:

I’d stay at this hotel again.

2024-10-05 • via Nuitee