Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly service
Good breakfast options
Modern rooms
Cons:
Inadequate lighting
Location somewhat inconvenient
Room odor issues

Categories

Cleanliness
7.88
Several mentions of cleanliness being satisfactory, but negative remarks about a smoking odor in one room.
Service
8.85
Consistently praised for friendly and helpful staff across multiple reviews.
Location
7.39
Some comments about the location being a bit out of the way.
Room Quality
8.34
Modern and spacious rooms were appreciated, but there were minor complaints like a soft mattress.
Amenities
7.87
Ample amenities mentioned, though some issues with lighting observed.
Value for Money
8.33
Overall assessment is positive with guests feeling a good value for the stay.
Food and Beverage
8.88
Breakfast options are frequently highlighted as extensive and delicious.
Overall Experience
8.05
Majority of reviews indicate satisfaction and a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 06:40

Property Description

Solar-Powered Rooms and Wellness Area
Located just 9 km from Hamburg Airport, our modern 4-star hotel in Norderstedt offers eco-friendly solar-powered rooms and a relaxing wellness area. Unwind in our sauna, steam room, and hot tub for total relaxation.

International Cuisine and Courtyard Garden
Indulge in a culinary journey at our restaurant, serving a mix of Schleswig-Holstein specialties and international dishes. Enjoy your meals in our charming courtyard garden or sip on a fine selection of drinks at the bar.

Free Wi-Fi and Outdoor Activities
Stay connected with free Wi-Fi throughout the hotel and explore the picturesque countryside with a rented bicycle. For active guests, a jogging path awaits just outside our doors. Book your stay at Best Western Plaza Hotel Schmoeker-Hof for a memorable experience.

Important information:

Early check-in and late check-out are available subject to availability and for an additional charge.

Check In is just possible between 3pm and 11pm.

Pets: Please note that this property can only accommodate dogs as pets. An additional charge per night applies for dogs. Service animals are exempt from these charges.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAM

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 2409 reviews
Cleanliness: 7.88
Service: 8.85
Location: 7.39
Room Quality: 8.34
Amenities: 7.87
Value for Money: 8.33
Food and Beverage: 8.88
Overall Experience: 8.05
U
Ulrich • solo_traveller • de
8
2026-03-08 • via Nuitee
H
Holger • couple • de
9
Zu empfehlen…… 👍🏻
Pros:

Die Lage, es war sehr ruhig und gut zu erreichen mit dem Auto. Sehr netter Empfang, die Ausstattung des Zimmers und die Freundlichkeit des Personals. Trotz später Ankunft, bekam wir im Restaurant noch einen Tisch, die Bedienungen waren auch hier sehr nett und vor allem, sehr gutes Essen. Gerne wieder☺️

Cons:

Die Matratzen, aber das ist meckern auf hohen Niveau, weil man es nicht jedem Recht machen kann☺️

2026-03-03 • via Nuitee
B
Birgit • couple • de
7
2026-02-28 • via Nuitee
T
Thomas • solo_traveller • de
10
2026-02-13 • via Nuitee
P
Peter • solo_traveller • de
7
redelijk ok
Pros:

Goed bed en schoon. de rest een beetje gewoontjes.

Cons:

kamer Groote, en het ontbijt, er was voldoende maar voor 20€ krijg je ergens anders meer luxe geboden bij het ontbijt.

2026-02-11 • via Nuitee
P
Peetz • couple • de
8
Sehr gut 👍🏻
2026-02-10 • via Nuitee
R
René • solo_traveller • de
9
2026-02-09 • via Nuitee
S
Steffen • solo_traveller • de
7
2026-01-31 • via Nuitee
S
Sven • family_with_children • de
7
2026-01-29 • via Nuitee
T
Thomas • extended_group • de
7
Cons:

Die Lage

2026-01-28 • via Nuitee
N
Nicola • extended_group • de
10
Ein schöner Aufenthalt mit sehr freundlichem Personal
Pros:

Besonders gefallen hat mir die Freundlichkeit des Personals.
Die Zimmer waren schön eingerichtet, sauber und gemütlich

Cons:

Es gab nichts auszusetzen

2026-01-28 • via Nuitee
M
Marko • extended_group • de
10
2026-01-27 • via Nuitee
T
Thomas • solo_traveller • de
8
2026-01-24 • via Nuitee
R
Reinhard • couple • de
9
2026-01-24 • via Nuitee
J
Jörg • couple • de
10
Super.
Pros:

Sehr nettes Personal

2026-01-24 • via Nuitee
J
Jeannette • family_with_children • de
10
2026-01-24 • via Nuitee
F
Florian • family_with_children • de
9
Pros:

Das Zimmer war sehr sauber, gemütlich eingerichtet und die Betten und Sessel waren super bequem. Das Frühstücksbuffet war reichhaltig und alle Speisen sehr schmackhaft. Das Personal war stets höflich und hat sich um die Gäste bemüht. Als kleiner Bonus wurden zu Weihnachten Schokonikoläuse verteilt!

Cons:

Bei der Anreise gab es Probleme mit der Bezahlung. Obwohl Girocard als Möglichkeit angegeben war, funktionierte diese nicht. Wir mussten letztendlich in der Nähe eine Bank aufsuchen, um dann mit Bargeld bezahlen zu können.

2026-01-23 • via Nuitee
J
Johann • solo_traveller • de
7
2026-01-22 • via Nuitee
M
Marco • family_with_children • nl
8
2026-01-20 • via Nuitee
R
Romano • solo_traveller • ch
8
2026-01-20 • via Nuitee