Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Room service
Business center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly service
Good breakfast options
Modern rooms
Cons:
Inadequate lighting
Location somewhat inconvenient
Room odor issues

Categories

Cleanliness
7.88
Several mentions of cleanliness being satisfactory, but negative remarks about a smoking odor in one room.
Service
8.85
Consistently praised for friendly and helpful staff across multiple reviews.
Location
7.39
Some comments about the location being a bit out of the way.
Room Quality
8.34
Modern and spacious rooms were appreciated, but there were minor complaints like a soft mattress.
Amenities
7.87
Ample amenities mentioned, though some issues with lighting observed.
Value for Money
8.33
Overall assessment is positive with guests feeling a good value for the stay.
Food and Beverage
8.88
Breakfast options are frequently highlighted as extensive and delicious.
Overall Experience
8.05
Majority of reviews indicate satisfaction and a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 06:40

Property Description

Solar-Powered Rooms and Wellness Area
Located just 9 km from Hamburg Airport, our modern 4-star hotel in Norderstedt offers eco-friendly solar-powered rooms and a relaxing wellness area. Unwind in our sauna, steam room, and hot tub for total relaxation.

International Cuisine and Courtyard Garden
Indulge in a culinary journey at our restaurant, serving a mix of Schleswig-Holstein specialties and international dishes. Enjoy your meals in our charming courtyard garden or sip on a fine selection of drinks at the bar.

Free Wi-Fi and Outdoor Activities
Stay connected with free Wi-Fi throughout the hotel and explore the picturesque countryside with a rented bicycle. For active guests, a jogging path awaits just outside our doors. Book your stay at Best Western Plaza Hotel Schmoeker-Hof for a memorable experience.

Important information:

Early check-in and late check-out are available subject to availability and for an additional charge.

Check In is just possible between 3pm and 11pm.

Pets: Please note that this property can only accommodate dogs as pets. An additional charge per night applies for dogs. Service animals are exempt from these charges.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAM

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 2539 reviews
Cleanliness: 7.88
Service: 8.85
Location: 7.39
Room Quality: 8.34
Amenities: 7.87
Value for Money: 8.33
Food and Beverage: 8.88
Overall Experience: 8.05
K
Kastenbein • solo_traveller • de
7
2026-07-04 • via Nuitee
D
Dieter • couple • de
8
Immer wieder!!!!
Pros:

Unser Hund war auch sehr willkommen hat ein eigenes Hundebett bekommen.
Das Personal ist sehr freundlich!

2026-07-03 • via Nuitee
C
Christoph • solo_traveller • de
8
2026-07-03 • via Nuitee
S
Simone • solo_traveller • de
8
2026-07-02 • via Nuitee
P
Pascal • solo_traveller • de
10
2026-07-01 • via Nuitee
D
Dagmar • couple • de
9
Schöne Zimmer und aufmerksames Personal ;-)
Pros:

Aufmerksames Personal, super Betten und reichhaltiges Frühstücksbuffet

Cons:

Leider keine Klimaanlage, aber das ist im Norden ja auch nicht immer nötig. Keine Bar die abends geöffnet hat - ist aber in Planung soweit wir gehört haben!

2026-06-29 • via Nuitee
D
danny • solo_traveller • be
10
Pros:

Alles prima. Vriendelijk onthaal en mooie kamer.

2026-06-28 • via Nuitee
C
Carola • family_with_children • de
10
Superschönes Hotel/Zimmer. Wir kommen, wenn mal wieder was anliegt, gerne wieder.r
Pros:

Das Frühstück war gut. Von allem was da. Die Lage war in unserem Fall perfekt, da wir vom Hotel zu unserer Party (Infinity Stoge Location) nur 800 m Fussweg hatten, so das man auch was alkoholischen trinken konnte.
Ansonsten hat uns das Zimmer super gefallen, sehr modern und komfortabel eingerichtet.

Cons:

Etwas mehr frisches Obst zum Frühstück wäre super. Hatte nur Ananas und Mischobst gesehen.
Und die Dusche ist zwar superschön und modern, aber nach dem Duschen war das Wasser bis zur Badtür gelaufen, egal in welche Richtung man den Schlauch hielt. Hier wäre eine Duschtür angebracht oder aber ein Wischer reinstellen, damit man das Wasser wieder in die Dusche wischen kann bzw. das Bad etwas trocken wischen kann. Wir mussten leider ein Handtuch zum trockenwischen benutzen um nicht die ganze Nässe ins Zimmer zu verteilen.

2026-06-28 • via Nuitee
J
Jacques • extended_group • se
8
I recommend this hotel for a nice stop. You will sleep very comfortably and will be welcomed by super friendly staff.
Pros:

Let’s start with the staff who was amazingly kind and helpful. All of them.
The rooms were very nice and spacious and the backyard had nice shadow areas

Cons:

No air conditioning. Not a problem normally but it was heat wave and it made it difficult. Also there was this detector lamp by the bedside table. Super practical when you need to go up in the middle of the night but it stays on overly long and it is so bright that it wakes your partner up
It is also unfortunate that there is nothing around reachable by feet. If you want to go for a bite outside of the hotel, you need to drive

2026-06-28 • via Nuitee
B
Bernd • couple • de
9
2026-06-28 • via Nuitee
M
Mareike • family_with_children • de
5
2026-06-28 • via Nuitee
T
Tony • solo_traveller • de
9
Pros:

Kurz gesagt, war alles super.

Cons:

Nichts zubeanstanden

2026-06-28 • via Nuitee
E
Ernesta • solo_traveller • no
10
2026-06-28 • via Nuitee
P
Pana • solo_traveller • de
9
2026-06-28 • via Nuitee
C
Christian • solo_traveller • de
9
2026-06-27 • via Nuitee
T
Toni • couple • de
9
Wir kommen gerne wieder
Pros:

Alles top

Cons:

Alles gut

2026-06-24 • via Nuitee
P
Peter • solo_traveller • de
9
2026-06-22 • via Nuitee
J
Jos van Breemen • solo_traveller • nl
7
Is het echt hondvriendelijk?
Pros:

De sfeer van de kamer met prima bedden. Voor de hond is er een mand en drink- en voerbak.

Cons:

Dat er geen airco is, want de kamer is warm. Voor een hondvriendelijk hotel, valt het tegen dat ze niet in het restaurant mag. We zijn dus niet gaan eten nog ontbijten. Erg jammer!

2026-06-22 • via Nuitee
B
Beguin • couple • se
10
Excellent we will come back again
Pros:

Staffs, dinner, breakfast are excellent

Cons:

Need more light at the corridor!!

2026-06-21 • via Nuitee
Z
Zwetsloot • solo_traveller • nl
9
2026-06-21 • via Nuitee