Acacia Court Hotel

Hotels
5.8 (1888 reviews)
223 - 227 Esplanade , Cairns , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Location near the beach
Courteous staff
Cons:
Outdated property
Cleanliness issues

Categories

Cleanliness
3.88
Multiple reviews mentioned the property was outdated and had cleanliness issues both inside and outside.
Service
7.35
Staff were described as courteous which reflects a decent level of service.
Location
8.39
The location was frequently highlighted as a pro, especially being close to the beach and airport.
Room Quality
4.84
Rooms were varying in quality with mentions of being outdated and needing renovation.
Amenities
5.87
Breakfast included but limited dining options available. Some amenities were either under renovation or poorly presented.
Value for Money
4.83
Several guests noted that the price was high given the state of the hotel.
Food and Beverage
5.38
Breakfast was included but the quality and variety were noted as lacking.
Overall Experience
5.85
Mixed reviews, with some positive aspects but many concerns about upkeep and renovations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:22

Property Description

Waterfront Location on the Cairns Esplanade
Experience luxury at Acacia Court Hotel with air-conditioned rooms overlooking the picturesque Cairns Esplanade. Enjoy the stunning waterfront views and relax by the large outdoor swimming pool surrounded by comfortable sun loungers.

Relaxing Amenities
Indulge in the hotel's spa pool or unwind on the sun terrace while soaking up the tropical sunshine. With convenient facilities such as a front desk, laundry services, and Wi-Fi access, your stay will be seamless and enjoyable.

Comfortable Accommodation
Each room at Acacia Court Cairns is equipped with modern amenities including a refrigerator, tea/coffee making facilities, and a TV. Most rooms feature a private balcony with mesmerizing mountain or ocean views, providing a tranquil retreat.

Immerse yourself in the vibrant atmosphere of the Esplanade with a variety of dining options just a stone's throw away. Book your stay at Acacia Court Hotel for a memorable waterfront getaway in Cairns.

Important information:

Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card.

Please note that there is a 3% charge when you pay with an American Express or a JCB credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 2 years old to 16 years old stay for AUD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

5.8
Based on 1888 reviews
Cleanliness: 3.88
Service: 7.35
Location: 8.39
Room Quality: 4.84
Amenities: 5.87
Value for Money: 4.83
Food and Beverage: 5.38
Overall Experience: 5.85
B
Bernard family_with_children au
1
Do something so others don't have this problem
Cons:

Only stayed 10 minutes .
Shouldn't support this holiday destination.
Embarrassing in all ways .from walking in to front desk you can tell thing's we're not the same as in there photos advertising this hotel..please go and visit. P.s the deluxe room is nothing you could sleep in .so please for other travellers do something
.

2026-01-15 via Nuitee
E
Eleanor couple au
2
2026-01-15 via Nuitee
L
Luke solo_traveller au
3
2026-01-15 via Nuitee
L
Latiah solo_traveller au
1
2025-09-10 via Nuitee
N
Nicole solo_traveller au
7
2025-09-10 via Nuitee
A
Andrew couple au
3
2025-08-17 via Nuitee
G
geoff couple au
5
Overnight stay as heading to airport, very outdated property
Pros:

Location, close to airport

Cons:

Very outdated

2025-08-15 via Nuitee
solo_traveller au
2
Would not stay there again, the building is in the need of a major refurbishment
Pros:

There were views to the ocean and esplanade. The rear facade appeared to be storm damaged but has never been repaired as too the roof to the breakfast area which was heavily patched

Cons:

The building did not present well from the outside as it was dirty/mouldy. The reception area was uninviting and in need of a refresh. There was a convenience store and bottle shop advertised but these were both closed and there appears to be an leak issue as there were many buckets scattered to collect dripping water. Upon exit from the elevator, the was major repair work which appears to have been like that for some time. The rooms were acceptable except that there was outside furniture used for a sitting area. Breakfast was included but on both mornings I walked past the restaurant there was nobody who was dining there which I took as a sign.

2025-08-05 via Nuitee
L
Louis couple au
1
2025-08-05 via Nuitee
C
Catherine family_with_children nz
7
2025-08-05 via Nuitee
M
Meredith partner
10
Pros:

Older style under renovation with clean crisp bedding, beautiful views and courteous staff. Will return

2025-08-04 via Nuitee
D
David young couple au
5
Passable
2025-08-02 via Nuitee
W
Wayne group au
6
Pleasant
Pros:

Breakfast was included and the location was on the beach front. Handy to the city.

Cons:

It was been renovated, so it was not presented well. The price was high for that reason.

2025-08-01 via Nuitee
T
Tammy family with young children au
5
Passable
Pros:

location to hospital
price

Cons:

extremely noisy I understand work being done with renovations

2025-08-01 via Nuitee
J
Janine family with young children au
4
The property was under re renovation our room was tiered Staff were not fluent to English
Pros:

Breakfast
Bed was good

Cons:

No wifi or bad wifi
Luke warm water

2025-07-31 via Nuitee
A
Alex young couple dk
1
STAY A WAY FROM THIS PLACE!!!!!
Pros:

INTET - det burde ikke kaldes et “Hotel” da ALT var slidt og gammelt.

Cons:

SHIT HOLE - STAY A WAY from this place…

2025-07-31 via Nuitee
J
John young couple au
7
Good to see renovations taking place
Cons:

No evening meal like it used to be

2025-07-30 via Nuitee
B
Brent solo traveller au
6
Pleasant
2025-07-30 via Nuitee
T
Thaiday family with young children au
5
Passable
2025-07-29 via Nuitee
V
Vetty family with young children au
5
Passable
Pros:

Once the hotel is finished with the renovations it may showcase better

Cons:

Very outdated and run down
Limited room cleaning daily

2025-07-28 via Nuitee