Best Western Clifton Park

Hotels
Best Western
8.2 (352 reviews)
617 Plank Road , Clifton Park , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Allergy-free room
See all facilities

Review Highlights

Pros:
Clean comfortable room
Good location
Cons:
Dirty rooms
Poor customer service
Complaints of broken amenities
Value for money issues

Categories

Cleanliness
6.2
Many complaints about dirty rooms and issues with cleanliness were mentioned.
Service
9.2
Service was noted as standard, but there were issues reported with response time and customer satisfaction.
Location
9.7
Proximity to venues and restaurants was positively highlighted.
Room Quality
7.2
Complaints about bed sizes and broken amenities were frequent.
Amenities
8.2
While the pool was mentioned positively, many facilities did not meet expectations.
Value for Money
7.7
Multiple mentions about poor value for the cost given the overall condition of the hotel.
Food and Beverage
8.2
Breakfast was deemed good, yet there were complaints about limited variety.
Overall Experience
9.2
Experience varied greatly, contingent on room condition and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:32

Property Description

Convenient Location and Comfortable Accommodations This New York hotel, located just 11 miles from Saratoga Lake, offers a relaxing stay with an indoor pool, hot tub, and well-equipped rooms featuring cable TV, free Wi-Fi, and convenient amenities like microwaves and refrigerators.

Business and Leisure Facilities Guests can take advantage of the on-site business center, meeting facilities, and complimentary continental breakfast. Vending machines and laundry services are also available for added convenience.

Nearby Attractions Explore the nearby Saratoga Spa State Park and Saratoga National Historical Park, both within 15 miles of the hotel. With its proximity to Albany International Airport, this hotel is a perfect choice for travelers.

Book your stay at Best Western Clifton Park for a comfortable and convenient experience.

Important information:

Due to temporary road construction until December 22/2025 the property can only be accessed by entering through the IHOP parking lot.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ALB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.2
Based on 352 reviews
Cleanliness: 6.2
Service: 9.2
Location: 9.7
Room Quality: 7.2
Amenities: 8.2
Value for Money: 7.7
Food and Beverage: 8.2
Overall Experience: 9.2
M
Mark solo_traveller us
10
2026-04-18 via Nuitee
M
Mary family_with_children us
8
Pros:

Pool was great. Staff very nice. Good breakfast selection

Cons:

Our toilet was leaking and room flooded. We had asked for late checkout but when this happened we just left as it was around 11:30. Was offered another room but didn’t sound very sincere.

2026-04-13 via Nuitee
D
Doreen solo_traveller us
8
Great place, keep an eye on front desk staff
Pros:

The room was quiet, the bed was clean and comfortable. The location was good and breakfast was good also. It’s a nice little spot.

Cons:

The gentleman this morning who checked me out tried to claim that I had not paid. I opened the booking app and showed it paid there, then opened my bank account and showed it paid there. Even after that he was demanding that I give him ANOTHER card so he could charge me again. I got tired of his bs and walked out.
Right after that I got a text thanking me for staying there and my prompt payment. He was just trying to steal from me.

2026-04-08 via Nuitee
U
Urbanski family_with_children us
10
Pros:

The staff went above and beyond!!!

2026-04-01 via Nuitee
J
Justin solo_traveller us
1
Discriminatory downright rude. They called the cops on my son because he was 18 and told them he was staying there becau
Pros:

Nothing they refused my sons entry

Cons:

They refused my sons entry

2026-03-31 via Nuitee
W
Wanda solo_traveller us
10
Best hotel I’ve stayed in so far
Pros:

Very clean, great staff . Home atmosphere

2026-03-29 via Nuitee
H
Heather couple us
9
Pros:

Good location comfortable rooms

2026-03-27 via Nuitee
B
BRIAN couple us
9
Pros:

Location and comfort

2026-03-22 via Nuitee
S
Sasha family_with_children us
9
Pros:

Pet friendly.. had doors that led to the outside .. snacks for members

Cons:

The spa tube didn't have the right plug

2026-03-19 via Nuitee
K
Kenneth family_with_children us
3
2026-03-18 via Nuitee
V
Valeriy couple us
9
2026-03-10 via Nuitee
D
Denis solo_traveller ca
8
Excellent rapport qualité / prix.
Pros:

Emplacement près de l’autoroute.

2026-03-06 via Nuitee
R
Rorick family_with_children us
4
Pros:

We liked the pool and the service was great

Cons:

We found a used tampon and cock rouches

2026-03-03 via Nuitee
K
Kristel family_with_children us
5
Pros:

The property was worn down and the pool could have been cleaner :( we couldn’t see the bottom and the hot tub was not a hot tub . They only gave three pillows for each bed which was odd …. Breakfast was really good though !!!

Cons:

The toilet was “running all night” :( and my husband had to keep fixing it !

2026-03-02 via Nuitee
C
CHARLENE family_with_children us
8
Pros:

The breakfast was really good. A lot of variety

Cons:

I did not like that.The property did not have elevators.You have to go up the stairs with your bags.

2026-03-01 via Nuitee
R
Robert family_with_children us
8
2026-02-12 via Nuitee
D
DiamondRubi Family Rhinebeck, New York
10
Staycation with Mom
Pros:

I wanted to take my Mom shopping and out to eat like a lil Staycation and it was perfect! The Best Western has a great breakfast , waffles, yogurt and coffee and bacon/eggs, juice and if you want a burger Ihop is nextdoor or Outback. My Mom like the jacuzzi in her room and sliding door. The staff was so nice to my Mom, Randy told us about a few nice places to shop and Robert told us about Pasta Pane for dinner, rooms were clean and handicapped accessable for Mom. Everyone was really nice, it was quiet and the pool was nice and warm, I will repeat and Mom said shed bring her friend Mary sometime. This was really fun and everything was like 5 min away a grocery store, walgreens, chase, the mall, literally everythng even a wine store.. Its great when people are helpful and everything is closeby, it was great for us.

2026-02-04 via Tripadvisor
C
Calum couple us
8
2026-01-30 via Nuitee
L
Lisa couple us
10
2026-01-30 via Nuitee
K
Kaitlyn family_with_children us
1
Horrible time.
Pros:

Close to the venue I needed to go to. Close to other things we could leave. Close to restaurants. The pool was the only good feature of the hotel.

Cons:

Everything, I had booked a room with two queen beds. It was two full size beds and one of them were broken. The entire hotel reeks of cigarettes even though it was listed as a non smoking location. Room was dirty. The pictures online are not what you see when you arrive.

2026-01-20 via Nuitee