Revel Hotel Minot - SureStay Collection by Best Western

Hotels
•
SureStay Collection by Best Western
6.7 (589 reviews)
1510 26th Avenue Southwest , Minot , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Good/excellent breakfast
Convenient location (close to shopping, restaurants, meetings)
Updated rooms and comfortable beds/pillows
Helpful/friendly staff in many cases
Fridge and good parking
Perceived good value for price
Cons:
Cleanliness issues: dirty floors, bathrooms, pool area
Serious customer service problems and reservation cancellations (rude staff reported)
Pool issues (closed or freezing) and no gym
Noise / poor soundproofing; kids/noise on pool deck
Shower/wall cleanliness and rooms smaller than advertised (bed sizes)

Categories

Cleanliness
5
Multiple guests report dirty rooms and public areas (filthy floors, dirty bathroom, pool area disgusting); some mentions of generally clean/updated rooms but overall cleanliness concerns lower the score.
Service
5.5
Mixed service: many positive comments about friendly/helpful staff and specific praise for employees, but several serious complaints about awful customer service, reservation cancellations, and rude front desk interactions.
Location
8.5
Consistently praised as convenient and close to shopping, restaurants, meetings and stores; multiple guests cite location as a strong positive.
Room Quality
7
Rooms frequently described as updated, comfortable beds and pillows, and having fridges; negatives include smaller-than-advertised beds and noise/poor soundproofing in some rooms.
Amenities
6
Breakfast is repeatedly praised, but several amenity issues: pool closed or freezing, no gym, and some maintenance/cleaning problems with shared spaces.
Value for Money
7.5
Many guests call it good value or great value for the price given clean/updated rooms and breakfast, though reservation issues and service failures detract for some.
Food and Beverage
8
Breakfast repeatedly described as excellent with plenty of options; no significant negative mentions about food quality aside from pool-area concerns unrelated to F&B.
Overall Experience
6.1
Overall mixed experience: several guests very pleased and would return, but notable negative incidents (reservation cancellations, poor service, cleanliness and pool issues) bring the overall impression down.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:16

Property Description

Convenient Location near Shopping Mall

Located adjacent to the Dakota Square Mall, Revel Hotel Minot; SureStay Collection by Best Western offers a prime location for shopping enthusiasts.

Relaxing Amenities

Enjoy a daily continental breakfast with hot items and unwind in the indoor pool and hot tub during your stay at Revel Hotel Minot; SureStay Collection by Best Western.

Modern Comforts

Each guest room features a 32-inch flat-screen cable TV, free Wi-Fi, a microwave, and a refrigerator, ensuring a comfortable and convenient stay.

Book your stay at Revel Hotel Minot; SureStay Collection by Best Western for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MOT

Location

Guest Reviews

6.7
Based on 589 reviews
Cleanliness: 5
Service: 5.5
Location: 8.5
Room Quality: 7
Amenities: 6
Value for Money: 7.5
Food and Beverage: 8
Overall Experience: 6.1
K
Kortlen • couple • us
1
Unpleasant.
Cons:

The furniture was visibly dirty.

2026-11-03 • via Nuitee
J
Jared • solo_traveller • us
10
2026-10-19 • via Nuitee
K
Kortnee • couple • us
7
2026-10-18 • via Nuitee
N
Nate • couple • us
10
Very enjoyable. Great value for price. Definitely stay there again
Pros:

Quiet. Great breakfast. Helpful front desk. Great parking. Close to meetings and to restaurants

Cons:

Nothing. All good

2026-09-18 • via Nuitee
A
Alisa • family_with_children • us
1
Very disappointed in the customer service.
Pros:

Absolutely nothing

Cons:

The customer service was awful! I’ve worked in the hotel business for 15 years and I have never had an encounter like this with a customer or coworker.

2026-09-17 • via Nuitee
C
CARLA • couple • us
8
Nice room for the price
Pros:

The bed and pillows were very comfortable. Always love a fridge in the room.

Cons:

The shower walls could have been cleaned better

2026-09-14 • via Nuitee
S
Sandra • couple • ca
8
Pros:

Clean and very nice updated room and facilities, great breakfast, and very friendly staff that always checked to see if we needed anything.

Cons:

The beds advertise as queen beds but are only double beds so a little small.

2026-09-14 • via Nuitee
A
Amber • solo_traveller • us
1
2026-08-25 • via Nuitee
J
Justin • family_with_children • us
1
Good stay might stay again
Pros:

How close it was to shopping center

Cons:

Our room wasn’t ready due to other persons late check out. They also said all the staff left for the day and no cleaning people were there and they wouldn’t clean it then they all stood in front lobby while I checked in.

2026-08-17 • via Nuitee
A
abimbola • family_with_children • ca
8
Was a very peaceful place to stay and in a great location closer to the stores, gym eatery etc.
Pros:

Breakfast was excellent, lots of stuffs to eat and drink.

Cons:

They had no gym.

2026-08-16 • via Nuitee
T
TODD • solo_traveller • us
10
2026-08-13 • via Nuitee
N
nancy • family_with_children • ca
3
Terrible.would never be back or reccommend
Pros:

Staff was friendly. Good location.

Cons:

Filthy. Floor were so dirty. Pool area was disgusting. Bathroom in room was so dirty. And noisy! No soundproofing of rooms. Kids were screaming at 7am on the pool deck.

2026-08-11 • via Nuitee
H
Hailey • family_with_children • us
9
2026-08-08 • via Nuitee
G
Gina • family_with_children • ca
7
Pros:

Very good hotel. Second time returning! Updates all over the hotel. Would return again

2026-08-04 • via Nuitee
Q
Quana • family_with_children • us
6
Overall we were pleased.
Pros:

Breakfast was good, plenty of options. Location was great, room was clean, and beds were very comfortable.

Cons:

Disappointed that the pool was closed down due to heater not working.

2026-07-23 • via Nuitee
V
VanTuyl • family_with_children • us
9
2026-07-22 • via Nuitee
C
Chantelle • couple • za
10
2026-07-21 • via Nuitee
M
Maps535329 • Friends getaway
2
Do not stay here!
Pros:

I booked a room back in February for the week of the state fair in July. They did not inform me that they canceled my and they did so without my consent. Then when I got to town and went to go check in, they informed me that they couldn’t find my reservation and then said they canceled it but couldn’t tell me when, why, or who, but I could rent a room now at the current rate which was considerably more expensive. Jacob at the front desk was very rude and laughed at my distress and would not let me speak to a manager. Book AMYWHERE but here.

2026-07-20 • via Tripadvisor
M
Mary • couple • us
8
2026-07-20 • via Nuitee
J
Jennifer • solo_traveller • ca
8
The staff were top notch! Cari especially made us feel so safe and welcome :)
Pros:

Nice cleans rooms and the staff were so so wonderful

Cons:

The pool was freezing

2026-07-19 • via Nuitee