Best Western Webster Hotel, NASA

Hotels
•
Best Western
7.2 (580 reviews)
889 West Bay Area Boulevard , Webster , us
+1 281-338-6000

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Good breakfast
Cons:
Cleanliness issues
Outdated facilities
Inconsistent room quality

Categories

Cleanliness
5.35
Several reviews cited cleanliness issues, such as blood stains, smell, and sticky surfaces.
Service
7.82
The staff was generally described as friendly and accommodating.
Location
7.86
Most reviews praised the convenient location close to attractions.
Room Quality
6.31
Mixed feedback, with mentions of outdated furnishings and some damage.
Amenities
6.84
Basic amenities were mostly functional but needed improvements.
Value for Money
7.8
Generally seen as a good value for the price despite some issues.
Food and Beverage
7.35
Breakfast was mentioned positively, though with suggestions for improvement.
Overall Experience
8.31
Overall, guests felt that the hotel was acceptable for short stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:28

Property Description

Convenient Location
Situated just 10 minutes from the Lyndon B. Johnson Space Center and a short drive from Central Houston, Best Western Webster/NASA offers easy access to key attractions in the area.

Comfortable Accommodations
Each room at the hotel is equipped with modern amenities such as free Wi-Fi, a flat-screen TV, refrigerator, and microwave, ensuring a comfortable stay for guests.

On-Site Facilities
With a daily breakfast service, outdoor pool, and 24-hour reception offering fax and copy services, guests can enjoy a convenient and hassle-free stay at Best Western Webster/NASA.

Ready to experience comfort and convenience at Best Western Webster/NASA? Book your stay now for an unforgettable trip!

Important information:

You must show a valid photo ID and a credit card upon check-in. Please note that special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Hotel guests embarking or returning on a cruise may park their vehicles during the length of the cruise.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.2
Based on 580 reviews
Cleanliness: 5.35
Service: 7.82
Location: 7.86
Room Quality: 6.31
Amenities: 6.84
Value for Money: 7.8
Food and Beverage: 7.35
Overall Experience: 8.31
J
Janet • couple • us
7
It was fine
Pros:

I’m

Cons:

The staff were nice. The bed was comfy enough. The shower needs an upgrade.

2026-08-08 • via Nuitee
C
Charlotte • solo_traveller • us
1
Our stay at Best Western was an absolute nightmare. In fact, we didn’t even stay. We were there for less than an hour be
Pros:

Location

Cons:

Dried body residue on mattress cover, loose hair all through the sheets and pillows, smell of mildew, bugs (roaches) in room.

2026-08-03 • via Nuitee
B
Brian • solo_traveller • us
9
2026-08-03 • via Nuitee
M
Michael • family_with_children • us
2
More bad than good. You get what you pay I guess
Pros:

The breakfast was good. The price was affordable

Cons:

There was more bad than good at this hotel. It had a very strong smell, stunk of sewage / humidity from carpets. Oddly enough, there was so many mosquitoes everywhere! We didn’t know where they were coming from. Room was too small for comfort. Our shower didn’t have a shower curtain so there was water everywhere. We got noise complaints about my children who were just playing.

2026-08-02 • via Nuitee
J
Jazmine • couple • us
9
2026-07-19 • via Nuitee
A
Amaury • couple • us
1
Cons:

The place stinks, the rooms floor squeak when walking.

2026-07-19 • via Nuitee
Z
Zita • family_with_children • us
5
2026-07-17 • via Nuitee
B
Bennett • solo_traveller • us
7
2026-07-13 • via Nuitee
C
CAGRI • extended_group • us
10
2026-07-06 • via Nuitee
F
Francisco • extended_group • us
9
2026-06-28 • via Nuitee
B
BRUCE • extended_group • us
10
I'm usually a motel 6 kind of guy, but my last 2 Best West e in has shown me Best Western is real f
Pros:

The texas shaped waffle maker was busy so had ro settle for a round one. LOL

Cons:

Access was a bit dicey on the Blvd but not unmanageable.

2026-06-25 • via Nuitee
M
Matthew • couple • us
7
2026-06-12 • via Nuitee
K
Kesha • extended_group • us
1
Location great, facility good, however rates and check-in process mis managed and we are overcharged
Cons:

check in process was mis managed. Rooms check-in and rates were not what was booked via booking.com. We are overcharged by about $90. Besides, they booked two additional room in our name which we never accessed. Later, it was a mistake on their end and they were able to fix it. It was not a pleasant experience

2026-06-01 • via Nuitee
D
David • family_with_children • us
3
Pros:

Location was good. Room was comfy

Cons:

When I showed up they didn't have our room ready. So we wound up in a different room. Bed was small and uncomfortable for us. Halls smelled like weed. Place smelled funny. Shower wasn't the greatest I think they could have done better

2026-05-24 • via Nuitee
R
Roger • couple • us
9
Nice stay for my wife and I.
Pros:

Front staff Melissa and Jerrod were both very helpful and friendly,

Cons:

Facilities were a little outdated.

2026-04-27 • via Nuitee
L
Lynn • couple • gb
10
Very comfortable! Really liked the staff- they were memorable!
Pros:

Great location, comfortable, free unlimited coffee, good breakfast, terrific friendly staff.

Cons:

Nothing! It did the job no nonsense

2026-04-27 • via Nuitee
C
Christoph • couple • at
2
Nicht empfehlenswert
Pros:

Gute Lage zum NASA Center, Jay an der Rezeption war super nett

Cons:

Erstes Zimmer hat gestunken, zweites Zimmer war abgewohnt, Wi-Fi schlecht

2026-04-13 • via Nuitee
M
Mayra • family_with_children • us
1
Super dirty…..stay away
Pros:

Location was ideal

Cons:

As soon as we checked in, I could tell it was dirty. When we got to the room, I was surprised by the smell in the room and how dirty it was. We didn’t even stay the night, we checked out within 15-20 Minutes of walking into the room and canceled the rest of our stay and drove down the road to another hotel. The guy at the front desk was helpful though. The other issue is that they’re not wanting to reimburse me my money. So I’m having to dispute the charges. I shouldn’t have to pay for something that I didn’t use. I have never seen such a dirty hotel room.

2026-03-31 • via Nuitee
D
Daryl • extended_group • nz
8
2026-03-27 • via Nuitee
C
Camilo Eldridge • family_with_children • us
7
2026-03-26 • via Nuitee