Best Western Webster Hotel, NASA

Hotels
•
Best Western
7.2 (563 reviews)
889 West Bay Area Boulevard , Webster , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Good breakfast
Cons:
Cleanliness issues
Outdated facilities
Inconsistent room quality

Categories

Cleanliness
5.35
Several reviews cited cleanliness issues, such as blood stains, smell, and sticky surfaces.
Service
7.82
The staff was generally described as friendly and accommodating.
Location
7.86
Most reviews praised the convenient location close to attractions.
Room Quality
6.31
Mixed feedback, with mentions of outdated furnishings and some damage.
Amenities
6.84
Basic amenities were mostly functional but needed improvements.
Value for Money
7.8
Generally seen as a good value for the price despite some issues.
Food and Beverage
7.35
Breakfast was mentioned positively, though with suggestions for improvement.
Overall Experience
8.31
Overall, guests felt that the hotel was acceptable for short stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:28

Property Description

Convenient Location
Situated just 10 minutes from the Lyndon B. Johnson Space Center and a short drive from Central Houston, Best Western Webster/NASA offers easy access to key attractions in the area.

Comfortable Accommodations
Each room at the hotel is equipped with modern amenities such as free Wi-Fi, a flat-screen TV, refrigerator, and microwave, ensuring a comfortable stay for guests.

On-Site Facilities
With a daily breakfast service, outdoor pool, and 24-hour reception offering fax and copy services, guests can enjoy a convenient and hassle-free stay at Best Western Webster/NASA.

Ready to experience comfort and convenience at Best Western Webster/NASA? Book your stay now for an unforgettable trip!

Important information:

You must show a valid photo ID and a credit card upon check-in. Please note that special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Hotel guests embarking or returning on a cruise may park their vehicles during the length of the cruise.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.2
Based on 563 reviews
Cleanliness: 5.35
Service: 7.82
Location: 7.86
Room Quality: 6.31
Amenities: 6.84
Value for Money: 7.8
Food and Beverage: 7.35
Overall Experience: 8.31
C
Christoph • couple • at
2
Nicht empfehlenswert
Pros:

Gute Lage zum NASA Center, Jay an der Rezeption war super nett

Cons:

Erstes Zimmer hat gestunken, zweites Zimmer war abgewohnt, Wi-Fi schlecht

2026-04-13 • via Nuitee
M
Mayra • family_with_children • us
1
Super dirty…..stay away
Pros:

Location was ideal

Cons:

As soon as we checked in, I could tell it was dirty. When we got to the room, I was surprised by the smell in the room and how dirty it was. We didn’t even stay the night, we checked out within 15-20 Minutes of walking into the room and canceled the rest of our stay and drove down the road to another hotel. The guy at the front desk was helpful though. The other issue is that they’re not wanting to reimburse me my money. So I’m having to dispute the charges. I shouldn’t have to pay for something that I didn’t use. I have never seen such a dirty hotel room.

2026-03-31 • via Nuitee
D
Daryl • extended_group • nz
8
2026-03-27 • via Nuitee
C
Camilo Eldridge • family_with_children • us
7
2026-03-26 • via Nuitee
P
Paul • solo_traveller • us
1
2026-03-19 • via Nuitee
R
Ridgway • couple • us
10
2026-03-18 • via Nuitee
H
Harrod • solo_traveller • us
3
I checked out after the first day, I found a nice Best Western not far away.
Pros:

The location was ok. It is in a weird location related to surrounding streets.

Cons:

Pillows. Tall and hard. The price charged was not as agreed.

2026-03-15 • via Nuitee
B
Brittney • family_with_children • us
6
Decent for a quick one night but wouldn’t recommend for multiple.
Pros:

Front desk clerk was very nice and the location was nice.

Cons:

The floors felt unlevel especially in the hallway and made a lot of noise when you walk. Strange smell in the elevator and we had stained towels in our room upon arrival.

2026-03-15 • via Nuitee
M
Maria • solo_traveller • es
9
Pros:

Habitación muy cómoda y limpia

2026-03-13 • via Nuitee
L
Louis • family_with_children • us
6
2026-03-09 • via Nuitee
L
Luis • couple • gt
8
2026-03-04 • via Nuitee
L
Lopez • couple • us
10
Pros:

Close to everything

2026-03-03 • via Nuitee
J
jennifer • couple • ca
6
Good value for a night or 2 , comfy bed
Pros:

Great location , bed was comfy . I had a double bed room was very small , bathroom was small, had a lot of lighting , wasn’t nasty dirty but any counter space by tv and night table was sticky. Always wear flip flops in the shower and room . I didn’t hang out in the room long only to sleep. Considering I had to sleep during the day instead of night hours it was very quite no loud interruptions . I would stay here again because cheap cost and location (P.S the holiday inn across the street was huge room and clean but had bed bugs !!) so definitely no large complaints staying at this lil room . Has a free breakfast.

Cons:

The only reason it loses points with me was because the person next door had bags of garbage outside their room and I smelt smoke in the hallway at times but no gross smells in rooms or hotel.
-counter spaces were sticky

2026-02-27 • via Nuitee
E
Edward • solo_traveller • us
6
2026-02-27 • via Nuitee
E
Ezra • couple • us
8
2026-02-25 • via Nuitee
W
William • family_with_children • us
6
Probably not again
Pros:

Location and price were the reasons I chose this site.

Cons:

Checking in was chaotic. First room given had not been cleaned. Second room given: door key didn't work. Third time successful.

Room was fine although in need of maintenance for a couple of broken/deteriorated items.

Returning to room the second night and the room key once again would not work, requiring a fourth visit to the front desk.

2026-02-23 • via Nuitee
R
Robert • family_with_children • us
1
2026-02-11 • via Nuitee
T
TeAyra • solo_traveller • us
10
2026-01-25 • via Nuitee
Y
Yusnaidy • family_with_children • us
7
Una estancia correcta.
Pros:

El lugar es tranquilo.

Cons:

Pueden mejorar la calidad y cantidad de material de aseo personal.

2026-01-21 • via Nuitee
A
AKASH • extended_group • us
2
Cons:

It looked like two pillow cut and use as two pillow. Sheets had blood stain and hair.

2026-01-20 • via Nuitee