Prince's Gate Hotel

Hotels
8 (3269 reviews)
1057 Arawa Street , Rotorua , nz

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Beautiful historic atmosphere
Friendly staff
Great location
Cons:
Old and worn facilities
Noise issues
Need for renovations

Categories

Cleanliness
7.14
Some concerns about bathrooms being old and needing upgrades.
Service
9.61
Staff were friendly, inviting, and responsive to issues.
Location
9.65
Great location, close to attractions and eateries.
Room Quality
7.1
Rooms were old and in need of renovation; issues with noises from above.
Amenities
8.13
Good amenities, but some facilities like the thermal pools were out of order.
Value for Money
6.09
Not worth the price; major renovations needed.
Food and Beverage
7.64
Breakfast was average; expected more for the price.
Overall Experience
8.61
Overall pleasant stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:42

Property Description

Historical Boutique-Style Hotel
Experience a touch of history at The Princes Gate, a classical 4-star hotel nestled in the heart of Rotorua. Opposite the renowned Polynesian Spa and Government Gardens, this charming hotel offers 52 stylish guestrooms and apartments, each exquisitely furnished with modern amenities.

Thermally Heated Pools and Plunge Pool
Indulge in relaxation with three thermally heated pools, a private plunge pool, and a rejuvenating sauna, all designed to enhance your stay and provide ultimate comfort.

On-Site Restaurant and Bar
Savor delicious meals at the hotel's restaurant and bar, serving a delectable array of breakfast, lunch, High Tea, and dinner options. Delight your taste buds while enjoying the convenience of dining just steps away from your room.

Book now to immerse yourself in luxury at The Princes Gate Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ROT

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 2 years old and over stay for NZD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 3269 reviews
Cleanliness: 7.14
Service: 9.61
Location: 9.65
Room Quality: 7.1
Amenities: 8.13
Value for Money: 6.09
Food and Beverage: 7.64
Overall Experience: 8.61
J
jackie • solo_traveller • nz
7
Awesome accommodation
Pros:

Boutique accommodation with quirky features, staff amazing, facilities great and close to everything you need.

Cons:

Mirror was broken, bed set up should have been double not twin.

2026-07-03 • via Nuitee
M
Mario • family_with_children • us
9
Great stay
Pros:

Beautiful hotel in a great location in Rotorua. We booked the suite so we had 2 bedrooms. The place was spacious, stylish and very clean.

Cons:

The bedrooms felt a bit cold. Also, the bathroom is not as nice as the rest of the suite.

2026-07-02 • via Nuitee
J
Jan • extended_group • au
10
Lovely
Pros:

The pool was amazing. Staff were fabulous

2026-07-02 • via Nuitee
S
Stay52396432482 • Couples • Auckland Central, North Island
10
This hotel is full of charm and history
Pros:

The hotel is full of charm and history. Close to most amenities. The staff and facilities are excellent. We would highly recommend this hotel for your next visit to Rotorua.

2026-07-01 • via Tripadvisor
B
Betty • family_with_children • nz
6
Good decoration and atmosphere, average service or amenities
Pros:

Average selection of food, average taste. Frequently out of food, needed to wait for replacements

Cons:

Some staff are friendly while others are not so, inconsistent.
Advertising stated parking included. But the reality is, when free public parking at rear was fully occupied, guests must park at the front and pay for the parking.

2026-07-01 • via Nuitee
J
JEFF • solo_traveller • nz
9
Stylish, with old-world charm
Pros:

Convenient location, close to Eat Street restaurants
Stylish facilities with old-world charm.
An excellent buffet breakfast, not included in room charge, but worth the extra to dine in a charming restaurant.

Cons:

Some sound from upstairs guests noticeable in ground floor room.
(There was the option of ground or first floor room when booking)
I would opt for an upstairs room next time I visit.

2026-06-30 • via Nuitee
M
Maxine • family_with_children • au
8
2026-06-30 • via Nuitee
N
Nathaniel • solo_traveller • au
10
2026-06-29 • via Nuitee
N
Nicole • couple • nl
10
Geweldig.
Pros:

De inrichting, de ligging en het ontbijt.

2026-06-29 • via Nuitee
J
JenJ8800 • Solo travel • Melbourne, Victoria
10
The best stay - 5 stars
Pros:

I loved my stay at Princes Gate Hotel. The old-world vibe is amazing. I loved the chandeliers all spotlessly clean and in beautiful condition. Staff were all friendly and helpful. I enjoyed a private sauna and pool session (book ahead if your stay is over the weekend). Get location too. I can’t wait to stay again.

2026-06-28 • via Tripadvisor
B
Barend • couple • nz
7
Not quite 4 Star accommodation
Pros:

Decor was nice.

Cons:

Sound proofing. The noise from tenants walking on top floor apartment was annoying.

2026-06-28 • via Nuitee
P
Paul • solo_traveller • nz
10
Pros:

The private hot pool

2026-06-28 • via Nuitee
R
Rita • extended_group • nz
9
2026-06-28 • via Nuitee
S
Susan • couple • nz
10
Beautifully maintained historical building and the friendliest staff ever!
Pros:

The staff seemed genuinely happy in their jobs and went out of their way to help.

Cons:

Nothing

2026-06-27 • via Nuitee
S
Susan • couple • nz
10
Genuine good service and top class facilities.
Pros:

Fireplaces, hot pools , old world charm

Cons:

Nothing

2026-06-27 • via Nuitee
J
Jeni • couple • nz
9
Pros:

Location and lovely staff.

Cons:

Parking availability was not so good.

2026-06-27 • via Nuitee
B
Blakeley • couple • us
10
We would stay here again and recommend to everyone.
Pros:

GORGEOUS hotel! This property is so beautiful and unique. The staff is very friendly and helpful.

Cons:

NA

2026-06-27 • via Nuitee
T
Tina B • couple • nz
8
A hotel for for a King 🥰
Pros:

The hotel was gorgeous. I loved how elegant the rooms were with the chandeliers and the vibrant wallpaper! Breakfast was good. My partner loved the old fashioned phone in the room and was amazed it actually worked. 🤣

Cons:

My only complaint is that the age of the building made the floors noisy, so you could hear everyone walking around outside, but it wasn’t a major negative.

2026-06-26 • via Nuitee
A
Adrian • solo_traveller • au
10
Pros:

Old charm

2026-06-25 • via Nuitee
D
David • couple • nz
9
2026-06-25 • via Nuitee