Prince's Gate Hotel

Hotels
8 (3110 reviews)
1057 Arawa Street , Rotorua , nz

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Beautiful historic atmosphere
Friendly staff
Great location
Cons:
Old and worn facilities
Noise issues
Need for renovations

Categories

Cleanliness
7.14
Some concerns about bathrooms being old and needing upgrades.
Service
9.61
Staff were friendly, inviting, and responsive to issues.
Location
9.65
Great location, close to attractions and eateries.
Room Quality
7.1
Rooms were old and in need of renovation; issues with noises from above.
Amenities
8.13
Good amenities, but some facilities like the thermal pools were out of order.
Value for Money
6.09
Not worth the price; major renovations needed.
Food and Beverage
7.64
Breakfast was average; expected more for the price.
Overall Experience
8.61
Overall pleasant stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:42

Property Description

Historical Boutique-Style Hotel
Experience a touch of history at The Princes Gate, a classical 4-star hotel nestled in the heart of Rotorua. Opposite the renowned Polynesian Spa and Government Gardens, this charming hotel offers 52 stylish guestrooms and apartments, each exquisitely furnished with modern amenities.

Thermally Heated Pools and Plunge Pool
Indulge in relaxation with three thermally heated pools, a private plunge pool, and a rejuvenating sauna, all designed to enhance your stay and provide ultimate comfort.

On-Site Restaurant and Bar
Savor delicious meals at the hotel's restaurant and bar, serving a delectable array of breakfast, lunch, High Tea, and dinner options. Delight your taste buds while enjoying the convenience of dining just steps away from your room.

Book now to immerse yourself in luxury at The Princes Gate Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ROT

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 2 years old and over stay for NZD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 3110 reviews
Cleanliness: 7.14
Service: 9.61
Location: 9.65
Room Quality: 7.1
Amenities: 8.13
Value for Money: 6.09
Food and Beverage: 7.64
Overall Experience: 8.61
H
Haley • couple • nz
10
Despite not staying in the original part of the hotel everything was actually really lovely hence why we didn’t say anyt
Pros:

The heritage and uniqueness

Cons:

I wanted to stay in the main part of the hotel but we were given an upgrade and moved to the neighbouring building

2026-04-18 • via Nuitee
C
Christina • couple • us
9
Great location
Pros:

Excellent location in the heart of the city.

Cons:

Not much to not like.

2026-04-17 • via Nuitee
S
Schenk-Boggia • solo_traveller • de
8
Pros:

Die zentrale Lage des Hotels

Cons:

Die Betten waren hart.

2026-04-16 • via Nuitee
B
Bradford • couple • au
8
A fun step back in time for a comfortable stay in a Victorian era hotel in Rotorua
Pros:

This historic Victorian hotel (some discrete restoration is in progress) offers a colonial hotel experience. The hotel is over 100 years old with functional covered verandah and rooms facing outwards (they have a view) and facing inwards (no real view). The lobby is very welcoming with couches and two open fireplaces which encourage interaction with other guests. The room decor is period (some might call it busy) with wallpaper, etc.

The breakfast buffet was a nice surprise with baked beans, sauteed mushrooms, scrambled and poached eggs, fresh fruit, proper greek yogurt (not ultraprocessed or sweetened), pastries, cheeses, cold cuts, etc.

The spa area consists of 3 small outdoor pools all supplied by a geothermal bore with temperatures varying from very warm to warm, and indoor private pool that must be booked, and a small sauna. Beware-geothermal water has enough sulphur to tarnish silver (but not gold) rapidly so my advice is to remove jewellery.

There is a nice lakeside walk nearby.

Cons:

The spa does not have a shower and bathrobes must be requested at the front desk (there are none in the room). Rooms are upstairs and there is no lift - the hotel is over 100 years old - but the friendly staff will help.

2026-04-15 • via Nuitee
S
Sagar • couple • au
8
Excellent
Pros:

Location of the property was really good along with rooms and other facilities

2026-04-14 • via Nuitee
X
xiaojin • couple • cn
9
2026-04-13 • via Nuitee
L
Liam • solo_traveller • nz
8
2026-04-13 • via Nuitee
X
xiaojin • couple • cn
9
Pros:

服务好，SPA不错。酒店有历史感，让人感受到新西兰人的文化和生活。

Cons:

早餐品种少

2026-04-13 • via Nuitee
D
Dawn • extended_group • nz
10
Pros:

Beautiful rooms and fantastic staff

2026-04-13 • via Nuitee
E
Edward • couple • us
10
We felt like royalty
Pros:

The suite was amazing, We lived and elt like royalty here

2026-04-13 • via Nuitee
R
Ron • solo_traveller • us
7
2026-04-12 • via Nuitee
C
Cristy • family_with_children • nz
10
2026-04-12 • via Nuitee
• couple • au
9
2026-04-11 • via Nuitee
P
Philip • couple • au
8
Quaint with character
Pros:

Old world charm, friendly staff and great location

Cons:

Nothing in particular

2026-04-11 • via Nuitee
J
Joy • couple • nz
10
Great, will return.
Pros:

Beautiful old hotel.

Cons:

Nothing as such. Can see that the exterior will need some maintenance at the back. Bathroom too needs updating.

2026-04-11 • via Nuitee
M
Merve Ceylan • couple • de
7
2026-04-10 • via Nuitee
N
Nicola • couple • gb
9
Good comfortable accommodation really well situated for the bus stop, trips and Spas
Pros:

The main building is stunning and the apartments in the adjacent building are really spacious

Cons:

Evening meal was fine but not outstanding

2026-04-10 • via Nuitee
T
Tobias • couple • nz
8
2026-04-10 • via Nuitee
H
Heike • family_with_children • de
10
2026-04-09 • via Nuitee
G
Grace • couple • nz
7
2026-04-08 • via Nuitee