Prince's Gate Hotel

Hotels
8 (3126 reviews)
1057 Arawa Street , Rotorua , nz

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Beautiful historic atmosphere
Friendly staff
Great location
Cons:
Old and worn facilities
Noise issues
Need for renovations

Categories

Cleanliness
7.14
Some concerns about bathrooms being old and needing upgrades.
Service
9.61
Staff were friendly, inviting, and responsive to issues.
Location
9.65
Great location, close to attractions and eateries.
Room Quality
7.1
Rooms were old and in need of renovation; issues with noises from above.
Amenities
8.13
Good amenities, but some facilities like the thermal pools were out of order.
Value for Money
6.09
Not worth the price; major renovations needed.
Food and Beverage
7.64
Breakfast was average; expected more for the price.
Overall Experience
8.61
Overall pleasant stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:42

Property Description

Historical Boutique-Style Hotel
Experience a touch of history at The Princes Gate, a classical 4-star hotel nestled in the heart of Rotorua. Opposite the renowned Polynesian Spa and Government Gardens, this charming hotel offers 52 stylish guestrooms and apartments, each exquisitely furnished with modern amenities.

Thermally Heated Pools and Plunge Pool
Indulge in relaxation with three thermally heated pools, a private plunge pool, and a rejuvenating sauna, all designed to enhance your stay and provide ultimate comfort.

On-Site Restaurant and Bar
Savor delicious meals at the hotel's restaurant and bar, serving a delectable array of breakfast, lunch, High Tea, and dinner options. Delight your taste buds while enjoying the convenience of dining just steps away from your room.

Book now to immerse yourself in luxury at The Princes Gate Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ROT

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 2 years old and over stay for NZD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 3126 reviews
Cleanliness: 7.14
Service: 9.61
Location: 9.65
Room Quality: 7.1
Amenities: 8.13
Value for Money: 6.09
Food and Beverage: 7.64
Overall Experience: 8.61
M
marina67 solo_traveller nz
10
2026-05-16 via Nuitee
O
Oleg Schumow solo_traveller de
8
Pros:

Das Zimmer war sehr liebevoll und stimmig eingerichtet. Wir haben uns sehr wohlgefühlt.

Cons:

Unsere Zimmerfenster waren zum Gang ausgerichtet, wodurch wir dauerhaft die Vorhänge geschlossen halten mussten.

2026-05-16 via Nuitee
P
Pollock solo_traveller gb
9
Overall we liked it and will go again hopefully
Pros:

Very comfortable and brilliant setting , and the structure was excellent

Cons:

To use the TV we needed apps on our phone

2026-05-16 via Nuitee
C
Christina couple us
9
2026-05-16 via Nuitee
J
Jill and Steve solo_traveller nz
9
Highly recommended to
Pros:

Lovely old historic hotel with rooms sporting OTT wallpaper, flowery carpet, chandeliers and ornate mirrors to startling effect.
The hot pools and sauna are both excellent - an unexpected bonus.
Great location and good value.

2026-05-14 via Nuitee
L
Libei couple au
7
2026-05-14 via Nuitee
M
Madison solo_traveller us
9
Pros:

Staff was super welcoming and nice, bed was really comfortable, the pools were relaxing and nice they had towels for it. I wish I had more time there

2026-05-14 via Nuitee
L
Leah solo_traveller nz
9
One night stay
Pros:

Loved the hot pools - the temperature was just how I like it. Rooms lovely and clean.

2026-05-14 via Nuitee
M
Maria Celia couple br
8
2026-05-14 via Nuitee
D
Declan couple nz
8
Quick stop but excellent location and great staff assistance
Pros:

Location and excellent room

2026-05-13 via Nuitee
J
Jackie couple nz
8
Comfortable stay in a historic hotel
Pros:

Spacious ground floor room, flamboyantly decorated complete with chandelier. Comfy bed. Easy walk to Eat Streat restaurants, shops, lake and museum gardens. Free inside parking.

Cons:

Shower pressure was a bit weak

2026-05-13 via Nuitee
C
Chris Gunn solo_traveller us
10
Pros:

Central heating was lovely

Cons:

Door was a little weird. Bathroom was a little cramped.

2026-05-13 via Nuitee
R
RIKUHEI solo_traveller jp
10
レストランでの料理はお勧めです。
Pros:

ホテル自体は古いけど格式ある部屋は天井も高くてクラッシックで良かった。他には泊まったお客に提供されるレストランでの食事50%オフがとても良かった。あまり期待していなかったのだが、前菜とメインディッシュに飲み物はワインを頼んだ、出てきたものは味が素晴らしく量も満足できるものだった、妻のメインデッシュはサーモン料理、私は羊の骨付き肉のロースト、羊の骨付き肉のローストは焼き加減も絶妙で二つあり量は400gぐらいだろうか!他にはマッシュポテトにグリーンピースのトッピングが量も多く味も良かった。焼き加減の良い野菜とサラダも添えられていた。この一皿だけで完成された料理と言っても良かった。そして何と全ての料理の値段は半額となり2人でたった109ニュージーランド$、物価の高いニュージーランドで、これはもうアメージングとしか言いようがなかった。お腹も満腹で満足でした!!

Cons:

何もない、あえて言えば、まぁ扉の鍵が古かったということぐらいかな。

2026-05-13 via Nuitee
J
J & J Ford solo_traveller au
9
A treat respite.
Pros:

The free on-site geothermal spa/pool was the best hotel offering on our 10 day long roadtrip. After many long days on our feet, these were an amazing way to unwind! The room was very spacious and just had an amazing overall fee. The bed was firmish but still very comfortable. We loved the little touches, like the rotary telephone!

Cons:

The bathroom, while still very functional and clean, needs a little TLC. It felt very outdated compared to the overall room. Still, it wasn't terrible. This was the only area we noticed that was dirty - the exhaust fan.

2026-05-12 via Nuitee
A
agnes couple fr
7
Pros:

L’emplacement, le style

Cons:

Le parking dans la rue pas sécurisé notre voiture de location abîmé

2026-05-11 via Nuitee
K
Kevin family_with_children nz
10
We enjoy our stay. We will stay here again when We visit rotorua next time
Pros:

Great location. Clean and comfy room. Spacious

Cons:

Nothing

2026-05-11 via Nuitee
J
Jean Regis couple fr
7
2026-05-10 via Nuitee
R
Rhonda couple au
9
Wonderful taste of history ❤️
Pros:

Breakfast was good, but needed to be refilled a little more efficiently
Love the chandeliers 😁

Cons:

The indoor private spa bath

2026-05-10 via Nuitee
A
Anki couple se
8
Pros:

Beautiful building

Cons:

The beds where no good

2026-05-09 via Nuitee
C
Clement family_with_children au
8
2026-05-09 via Nuitee