Prince's Gate Hotel

Hotels
8 (3225 reviews)
1057 Arawa Street , Rotorua , nz

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Beautiful historic atmosphere
Friendly staff
Great location
Cons:
Old and worn facilities
Noise issues
Need for renovations

Categories

Cleanliness
7.14
Some concerns about bathrooms being old and needing upgrades.
Service
9.61
Staff were friendly, inviting, and responsive to issues.
Location
9.65
Great location, close to attractions and eateries.
Room Quality
7.1
Rooms were old and in need of renovation; issues with noises from above.
Amenities
8.13
Good amenities, but some facilities like the thermal pools were out of order.
Value for Money
6.09
Not worth the price; major renovations needed.
Food and Beverage
7.64
Breakfast was average; expected more for the price.
Overall Experience
8.61
Overall pleasant stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:42

Property Description

Historical Boutique-Style Hotel
Experience a touch of history at The Princes Gate, a classical 4-star hotel nestled in the heart of Rotorua. Opposite the renowned Polynesian Spa and Government Gardens, this charming hotel offers 52 stylish guestrooms and apartments, each exquisitely furnished with modern amenities.

Thermally Heated Pools and Plunge Pool
Indulge in relaxation with three thermally heated pools, a private plunge pool, and a rejuvenating sauna, all designed to enhance your stay and provide ultimate comfort.

On-Site Restaurant and Bar
Savor delicious meals at the hotel's restaurant and bar, serving a delectable array of breakfast, lunch, High Tea, and dinner options. Delight your taste buds while enjoying the convenience of dining just steps away from your room.

Book now to immerse yourself in luxury at The Princes Gate Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ROT

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 2 years old and over stay for NZD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 3225 reviews
Cleanliness: 7.14
Service: 9.61
Location: 9.65
Room Quality: 7.1
Amenities: 8.13
Value for Money: 6.09
Food and Beverage: 7.64
Overall Experience: 8.61
J
Jeni couple nz
9
Pros:

Location and lovely staff.

Cons:

Parking availability was not so good.

2026-06-27 via Nuitee
B
Blakeley couple us
10
We would stay here again and recommend to everyone.
Pros:

GORGEOUS hotel! This property is so beautiful and unique. The staff is very friendly and helpful.

Cons:

NA

2026-06-27 via Nuitee
S
Susan couple nz
10
Beautifully maintained historical building and the friendliest staff ever!
Pros:

The staff seemed genuinely happy in their jobs and went out of their way to help.

Cons:

Nothing

2026-06-27 via Nuitee
S
Susan couple nz
10
Genuine good service and top class facilities.
Pros:

Fireplaces, hot pools , old world charm

Cons:

Nothing

2026-06-27 via Nuitee
T
Tina B couple nz
8
A hotel for for a King 🥰
Pros:

The hotel was gorgeous. I loved how elegant the rooms were with the chandeliers and the vibrant wallpaper! Breakfast was good. My partner loved the old fashioned phone in the room and was amazed it actually worked. 🤣

Cons:

My only complaint is that the age of the building made the floors noisy, so you could hear everyone walking around outside, but it wasn’t a major negative.

2026-06-26 via Nuitee
A
Adrian solo_traveller au
10
Pros:

Old charm

2026-06-25 via Nuitee
D
David couple nz
9
2026-06-25 via Nuitee
J
John extended_group nz
10
2026-06-25 via Nuitee
W
williams solo_traveller nz
8
2026-06-24 via Nuitee
K
Kerr couple nz
9
Pros:

Nice breakfast and lovely feel to the beautiful old building

2026-06-24 via Nuitee
O
O'Leary solo_traveller nz
9
2026-06-24 via Nuitee
S
Sacha extended_group nz
8
2026-06-23 via Nuitee
R
Rachael solo_traveller nz
9
Pros:

Beautiful building & decor. Friendly helpful staff

Cons:

Slightly uncomfortable bed

2026-06-23 via Nuitee
J
Jeremy solo_traveller au
10
2026-06-22 via Nuitee
U
Ulrich solo_traveller de
9
2026-06-22 via Nuitee
L
Lynne solo_traveller nz
9
2026-06-21 via Nuitee
A
alcorn couple nz
10
Pros:

Great spot loved it huge room great facilities go back agaim

2026-06-20 via Nuitee
A
Amanda couple nz
10
Perfect getaway in a historical building.
Pros:

The care and detail taken in restoration and fittings. Staff very helpful and friendly.

2026-06-18 via Nuitee
J
Jack and Jill couple nz
10
Splendid and worth every ounce and penny. Will return soon
Pros:

The looks and real amenities so colonial and yet modern with open fire in lounge and a chance to engage with fellow guests. gusts

Cons:

Perhaps modernising the kitchen sink

2026-06-17 via Nuitee
J
Jianchu couple us
10
Pros:

everything! The room, the bed, the breakfast and the service, everything was great!
and luckily we got a free upgrade to a suite room, it was fantastic!

Cons:

NA

2026-06-16 via Nuitee