Best Western Plus Dixon Davis

The room was very nice and private

Staff was super friendly. Room was very nice,clean,bed are super comfortable. Pets our welcome.

Place was nice and clean. Great location.

I booked an interior room specifically to avoid traffic noise, because this property has very poor soundproofing. My reservation explicitly stated that the reason for booking the interior room was to avoid noise.
Unfortunately, the hotel did not honor that reservation and instead placed us in an exterior room again. This completely defeats the purpose of the booking.
Because of the lack of soundproofing, you can clearly hear rolling suitcases, whispering in the hallway, and room doors opening and closing early in the morning when the soccer teams begin their day. We are here for the nearby soccer fields, but the constant hallway noise has resulted in very poor quality sleep.
Adding to the problem, the room door allows daylight to come through the edges (see attached photo taken at daybreak, it got brighter), which further demonstrates how poorly insulated the room is from hallway noise.
We stayed at this hotel last year and had multiple issues with the room as well:
The shower squealed so loudly it was unusable due to the high-pitched noise.
It took two days and multiple maintenance visits to correct it.
The bathtub had hair in it.
The coffee maker did not work properly.
The noise level made it difficult to sleep.
Despite these problems during a three-night stay, we were offered very minimal points as compensation.
The staff have been polite, but they do not appear to have the authority to resolve the situation, and it seems to require management involvement.
The location itself is convenient — we enjoy the bakery and grocery stores across the street, Dutch Bros nearby, and Castleman’s Restaurant at the next exit, and the soccer fields are about 20–30 minutes away. However, after two stays with unresolved room issues and the hotel not honoring the room type we reserved, I would not choose to stay here again.

Wonderful continental breakfast & friendly staff

Breakfast

Breakfast

Attentive staff, nice rooms, very really located.

Everything

Friendly staff , clean comfortable bed and room, nice breakfast options . Nice shower and sink setup. The mini fridge and microwave were both useful as well.

The reason I gave this low score is because of one person .....Violet when I called to get a late checkout I called the front desk and was rudely lied to by Violet when she said I had to pay 35 dollars for late checkout which is a lie then she made up a lie about the maids leaving at noon. We know this is not true because if reg checkout is at 11 how the heck are the maids leaving at noon there is no way maids are leaving at noon and I'm sure other guest asked for late checkout! Then she continues to lie and say they were to busy to give me late checkout. Which is it the maids leave at noon or your to busy and if your too busy how are the maids cleaning all those rooms by noon. My last straw was when I informed her I was a beat western gold elite member and she then tells me because I used booking.comnto make my reservation I am not allowed my best western member perks that's a lie as well I have stayed and spent alit of money at these properties and the fact that I have used booking before and still got late checkout shows she is just a liar. Then I did not care what she says and I stayed in the room naustious til 1130 and no maid or maids knocked one time and when I asked other guest leaving later if they were told they had to be charged for late checkout they said no , we booked on Priceline and she never said anything to us bout 35 dollars that's crazy all best western allow late checkout for free...so to future customers don't believe lies told by Violet and don't believe she is the manager she is not it is a man who is the manager she just lies and says she is so u dont question her,but I did and when I called the next day another lady answered saying the manager is a man. So Violet please stop lying about your title and to guest period you should be fired.

Room was clean. The shower was my favorite honestly, the water pressure was amazing. The couch was really comfortable to lounge on. The hotel seems almost hidden away even tho it is surrounded by businesses.