Best Western Westgate Inn

Hotels
•
Best Western
7.8 (360 reviews)
1415 Kenneth Road , York , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location near restaurants and retail
Friendly, helpful staff and easy check-in
Generally clean and quiet
Good breakfast and coffee
Strong value for money
Plenty of parking
Cons:
Occasional smoking smell lingering in hallways
Inconsistent room quality: some beds/pillows uncomfortable and some rooms outdated
Maintenance issues in some rooms (dust, non-working exhaust fan, bathroom lock, limited outlets)
Breakfast options/length of service limited for some guests
Limited TV channels and awkward building access/parking near lobby

Categories

Cleanliness
7.2
Generally reported as clean and well-maintained, but isolated issues noted (dust on coffee maker/light switches, lingering smoke in hallway) lowered the score.
Service
8.2
Staff described as friendly, helpful and welcoming (help with discounts, pleasant hostess, easy check-in), supporting a strong service rating.
Location
8.9
Frequently praised for central location, proximity to restaurants and retail, and convenience to destinations (Quaker Steak & Lube, Lyndon Diner).
Room Quality
6.5
Mixed room quality: some updated/comfortable rooms but multiple complaints about uncomfortable beds/pillows, outdated rooms, shower and outlet/lock issues.
Amenities
7.6
Breakfast, coffee machine and parking are positives; some shortcomings noted (limited TV channels, bathroom exhaust/lock problems, entrances/parking layout).
Value for Money
8.6
Many reviewers called the hotel an excellent value with decent pricing and useful discounts, supporting a high value score.
Food and Beverage
7.4
Breakfast is often praised (quality/coffee/turkey sausage) but criticized for limited options and end time that may be too early for some guests.
Overall Experience
8
Overall stays described as pleasant, quiet and comfortable for most guests, with occasional drawbacks (noise from other guests, specific room issues).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Modern Amenities

Best Western Westgate Inn offers free WiFi and rooms equipped with a microwave and a refrigerator. Guests can also enjoy a seating area, work desk, and en suite bathroom in the spacious rooms. Coffee making facilities are provided for added convenience.

Delicious Breakfast Options

Start your day with a complimentary hot breakfast featuring coffee, tea, and pastries.

Convenient Location

Conveniently located near Hostetter Airport and various attractions, including the Agricultural & Industrial Museum and York College of Pennsylvania, Best Western Westgate Inn offers easy access to shopping, dining, and entertainment options.

Book your stay now at Best Western Westgate Inn for a comfortable and enjoyable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests must be 21 years or older to check in.

During check-in incidental deposit may require.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDT

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.8
Based on 360 reviews
Cleanliness: 7.2
Service: 8.2
Location: 8.9
Room Quality: 6.5
Amenities: 7.6
Value for Money: 8.6
Food and Beverage: 7.4
Overall Experience: 8
M
mitchell • couple • us
9
2026-10-30 • via Nuitee
S
Suzanne • couple • us
10
Best Western Westgate Inn is an excellent value with many near by retailers and restaurants for whatever it is you may w
Pros:

Location, convenient to retail outlets and restaurants. The Lyndon Diner is our go to. The breakfast is impressive too! I love the coffee machine and thank you for offering turkey sausage.

Cons:

There were 2 guests that smoked so much outside that the smell lingered in the hallway on the 1st floor. My husband and I stayed here 2 years ago. There was a woman there then that smoked outside excessively. I dreaded passing by her and the smoking to go inside the hotel. I wondered if the woman was the same from 2 years ago. She looked very much like the same woman.

2026-10-18 • via Nuitee
B
Brandon • solo_traveller • us
5
2026-10-17 • via Nuitee
S
Sharon • family_with_children • il
9
2026-10-15 • via Nuitee
W
Wagaman • family_with_children • us
10
2026-10-12 • via Nuitee
D
Deb • solo_traveller • us
10
2026-10-10 • via Nuitee
K
Karen • couple • us
5
Disappointed...we did not get the type of room we were supposed to & they couldn't make it right
Pros:

Cleanliness

Cons:

The bed was soo uncomfortable, we couldn't sleep at all

2026-10-07 • via Nuitee
J
Jordan • solo_traveller • us
7
Pros:

The quiet and peaceful

Cons:

Breakfast. Must have more food options.

2026-10-07 • via Nuitee
C
Claudet • solo_traveller • us
10
Pros:

I enjoyed breakfast. The room I booked was very nice and updated. I didn't have any issues

2026-09-15 • via Nuitee
W
Wayne • couple • us
8
Pros:

Value

Cons:

Nothing really not to like

2026-09-15 • via Nuitee
S
Saira • extended_group • us
5
2026-09-03 • via Nuitee
D
Darlene • solo_traveller • us
5
Very nice place to stay
2026-09-01 • via Nuitee
J
John • solo_traveller • us
8
very nice
Pros:

size of the room, cleanliness etc.

Cons:

not enough t.v. channel.

2026-08-27 • via Nuitee
W
William • family_with_children • us
8
Pros:

Clean, pleasent plce to stay.

Cons:

Pillows were horrable.

2026-08-18 • via Nuitee
P
Philip • family_with_children • gb
9
Great for a night!
Pros:

Good breakfast. Plenty of parking. Easy check in and out. Room was a decent size with expected amenities. Quaker Steak and Lube is great for dinner!

Cons:

Not loads around.

2026-08-18 • via Nuitee
F
Fritzna • solo_traveller • us
10
2026-08-17 • via Nuitee
M
Michelle • couple • us
6
2026-08-09 • via Nuitee
P
Patricia • solo_traveller • us
5
It was tolerable
Cons:

Shower was difficult to use. Breakfast should last longer than 9 am. When people go away for the weekend they may like to sleep in a bit.

2026-08-06 • via Nuitee
C
Christina • couple • us
6
Quick trip one night stay
Pros:

The location was great. Only 10 minutes away from where we moved our daughter to. They had a room so we tried it. Never stayed at a Best Western before. We always stay at a Comfort Inn or Hilton. The staff was friendly and helpful.They told us how to get a discount at the restaurant next door. The room was very decently priced and the beds were clean and comfortable. We didn't have the free breakfast but it did look good.

Cons:

The room could of been cleaned better. There was dust on the coffee maker and dirt all over the light switches. Thank god I always have disfectent wipes on hand. The bathroom exhaust fan did not work nor did the lock on the bathroom door. Honestly though it wasn't so bad that I had to find another hotel for the night. I would probably stay there again because of the price.

2026-08-04 • via Nuitee
A
Amy • couple • us
8
Very comfortable, clean and well worth the money
Pros:

The hostess when checking in was awesome very sweet young guy
The bed was so freaking comfortable. I wanted to take it home.
Lots of restaurants and located centrally in the town, but the room itself was quiet Restaurant right outside the front door definitely worth the value

Cons:

Outside entrances into the hotel weren’t marked very clearly. There was only entrances at the very end of each end of the building. No middle access and checking in is weird cause you’re on the end of a building. You have to park and go into there’s nowhere to park in front of the lobby.

2026-08-04 • via Nuitee