Holiday Inn - Leicester - Wigston by IHG

Hotels
Holiday Inn Hotels & Resorts
8.4 (2392 reviews)
299 Leicester Road , Leicester , gb

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Food quality concerns

Categories

Cleanliness
7.79
Mixed reviews; some commented on cleanliness while others found it lacking.
Service
9.26
Staff were friendly and helpful, and many guests mentioned positive experiences.
Location
8.8
Convenient location mentioned in multiple reviews, though some noted distance from city center.
Room Quality
7.75
Inconsistent room quality mentioned; issues with noise and maintenance.
Amenities
8.78
Basic amenities met expectations; breakfast was noted as lacking quality.
Value for Money
8.74
Generally good value for budget hotel based on price compared to competitors.
Food and Beverage
7.79
Breakfast and restaurant experience were mixed; some found food quality poor.
Overall Experience
8.26
Overall positive experiences with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:21

Property Description

Modern Accommodation with Free Wi-Fi and Parking
The Holiday Inn - Leicester - Wigston provides contemporary rooms with complimentary Wi-Fi and private parking, ensuring a comfortable stay for all guests.

Dining Excellence and Culinary Delights
Indulge in a variety of delectable dishes at the on-site restaurant, offering a diverse a la carte menu and refreshing beverages. Don't forget to savor the delicious Sunday lunches during your stay.

Versatile Event Spaces for Memorable Occasions
With spacious and air-conditioned conference and banqueting suites that can accommodate up to 500 attendees, the Holiday Inn - Leicester - Wigston is the perfect venue for hosting successful events and gatherings.

Experience convenience, comfort, and exceptional service at the Holiday Inn - Leicester - Wigston. Book now for an unforgettable stay!

Important information:

When traveling with pets, please note that an extra charge of £20 per pet, per night applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £0 per person per night when using an available cot.
    Children up to and including 17 years old stay for £0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2392 reviews
Cleanliness: 7.79
Service: 9.26
Location: 8.8
Room Quality: 7.75
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 7.79
Overall Experience: 8.26
L
Linda couple gb
9
Pros:

Location

Cons:

Nothing

2026-06-27 via Nuitee
I
Ian solo_traveller gb
9
Good value for money hotel
Pros:

Main reasons for choosing this hotel were the free on site parking (big car park) and air conditioning in room (we were in the middle of a heatwave and several other hotels did not have a/c).
Room was a good size, very comfortable and clean. Excellent shower.
Staff were all friendly.
Good bar & restaurant. Food menu had lots of choices and portions were generous. Prices felt a little expensive but that might just be me living in the past as i don't eat out a lot.
Room price was very reasonable though, giving excellent overall value for money.

2026-06-27 via Nuitee
K
Kiran solo_traveller gb
7
Pros:

Nice hotel

Cons:

Lady at check looked grumpy

2026-06-26 via Nuitee
K
Knight solo_traveller gb
10
2026-06-26 via Nuitee
S
Steven solo_traveller au
6
Fine for a short stay in Leicester.
Pros:

Ideal location for our purposes.
Bar/Restaurant with excellent buffet breakfast
Helen looked after our coffee request (although quality of coffee was typically sub standard).
Good parking on premises

Cons:

Rooms were a rather long walk from reception.
Musty aroma outside room.

2026-06-26 via Nuitee
G
Glyn couple gb
10
The comfort of the room was outstanding and the aircon facility was brilliant.
Pros:

Quality and value of the meals

2026-06-26 via Nuitee
R
Richard solo_traveller gb
7
2026-06-25 via Nuitee
A
Anthony solo_traveller gb
7
Good vale, good location, reasonably comfortable but not the best Holiday Inn we have stayed in.
Pros:

Good location. Room was small, more motel than hotel style.

Cons:

Motel style, rowdy group at social event.

2026-06-24 via Nuitee
S
Susanne extended_group de
8
Pros:

Kühler Raum mit Klimaanlage. Trotz Party im Nebengebäude genug Parkplätze und kein Lärm. Sehr zu empfehlen.

2026-06-23 via Nuitee
P
Pioneer Hearing couple gb
2
We have given this hotel two chances and both times, we have been disappoint and left feeling more tired and exhausted t
Pros:

Property was clean.
Free car parking was available
Staff were attentive and on hand to help

Cons:

This is the second time we are staying at this hotel and both times, our room didn’t have a functioning television. The first time, we didn’t have the ability to watch anything or hear anything as it just didn’t turn on. We finally managed to get someone to look at it and they just pressed the on off switch and then dismissed it. The second visit, we thought we’d give the hotel the benefit of doubt and returned again, to find that this time, the television had sound but no picture. We came with a view to watch the World Cup whilst travelling but this came to an immediate stand still when there was no television functioning. After spending ten minutes trying to ring reception and then having to ring the central reservation team to get reception connected to us, we managed to get someone to check our television. Again, a few buttons were pressed and switched off/on with no resolution. We were allocated a new room at 11.30pm with a tv that was pixelated and offered free breakfast. When going down for breakfast after a late night of room switching and having to settle back in, we were not told that it is only served until 9am so we went down at 9.10am and there was nothing to be found. We were offered a plate of two hash browns, a splash of beans, runny mushrooms and two half cooked fried eggs, of which all were probably just the left overs that hadn’t been thrown out yet. We asked for a cup of tea and the machines were all turned off and then to add insult to injury, the room that we were asked to sit in was very loud with a meeting / conference so we couldn’t even have our cold breakfast in peace. One man in particular was very rude, loud and obnoxiously speaking to the person opposite him and even she mentioned that she was not deaf and he didn’t need to raise his voice.

2026-06-22 via Nuitee
D
David family_with_children gb
10
2026-06-22 via Nuitee
A
Aisha couple gb
7
Great value hotel, spacious rooms, friendly staff.
Pros:

Great value hotel, good sized room, comfy bed, great air con in heat & friendly staff!

Cons:

Small things in the room weren’t very clean, a lot of marks on the chair, shower wasn’t cleaned thoroughly & marks left on tea cups. The tv wasn’t connecting to anything either so had limited access even when asked staff. Also took about 10 mins for staff to appear for check in which wasn’t the best after travelling but nothing to really complain about.

2026-06-22 via Nuitee
R
Rashida couple gb
10
Enjoyed they stay would recommend to anyone
Pros:

very convenient as our venue was not too far had. all the requirements

2026-06-21 via Nuitee
I
immy solo_traveller gb
1
Pros:

Worse hotel I've ever been too

Cons:

Worse hotel I've ever been too

2026-06-21 via Nuitee
E
ERROL couple gb
10
very good overall
Pros:

all was fantastic , jaspa on reception absolutely helpful !!!!

Cons:

air conditioner was a hit and miss

2026-06-21 via Nuitee
N
Nick solo_traveller gb
3
Pros:

Just woeful - the worst holiday inn I’ve ever stayed at

Cons:

Everything

2026-06-21 via Nuitee
J
Jawaid family_with_children gb
9
Excellent
Pros:

Clean and pleasant environment

Cons:

Long walk to room from reception as my wife has a walking disability.

2026-06-21 via Nuitee
M
Mallender solo_traveller gb
8
2026-06-20 via Nuitee
T
Thomas couple gb
8
2026-06-17 via Nuitee
C
Connie couple gb
9
2026-06-17 via Nuitee