Best Western Santorin

Hotels
•
Best Western
9 (302 reviews)
Cristobal Colon Nte 349 , Ciudad Victoria , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Great location
Excellent food
Cons:
Issues with elevator
Delayed service at reception

Categories

Cleanliness
8.75
Many reviews mention the hotel is very clean, but some reports of maintenance issues lowered the score.
Service
8.75
Most reviews praise the staff's friendliness, though there were some criticisms about responsiveness.
Location
9.25
Repeatedly noted for its excellent location for events and amenities.
Room Quality
9.25
Positive feedback on comfort and facilities, despite some minor issues.
Amenities
8.75
Amenities were generally liked, but there were notable mentions of issues like elevator problems.
Value for Money
8.75
Overall good value highlighted, but some areas for improvement in service affect perception.
Food and Beverage
9.25
The buffet and breakfast received excellent feedback.
Overall Experience
9.25
Overall very positive experience despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:24

Property Description

Luxurious Accommodations

Best Western Santorin offers elegant non-smoking rooms equipped with modern amenities such as cable TV, a coffee maker, and a private bathroom. Relax in comfort and style during your stay in Ciudad Victoria.

Convenient Facilities

Enjoy the convenience of a fitness centre, 24-hour reception desk, free WiFi, and onsite parking. Indulge in a delicious buffet breakfast at the hotel restaurant, unwind at the bar, or take advantage of the 24-hour room service for a truly seamless experience.

Prime Location

Situated in the heart of Ciudad Victoria, just steps away from Plaza Hidalgo, our hotel provides easy access to the city's main attractions. With proximity to the airport and bus station, your travels are made effortlessly smooth with our available airport shuttle service.

Experience luxury and convenience at Best Western Santorin - book your stay now!

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CVM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for MXN 150 per person per night when using an existing bed.
    People no matter the age stay for MXN 250 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 302 reviews
Cleanliness: 8.75
Service: 8.75
Location: 9.25
Room Quality: 9.25
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
M
Martina • solo_traveller • mx
9
Cons:

El microhondas, tiene faltante de plato.
Gracias!

2026-05-02 • via Nuitee
A
Angerey • solo_traveller • mx
10
Excelente servicio
Pros:

Siempre tienen muy limpio el baño y habitación, el almuerzo es muy bueno y cuando necesito quedarme por rapidez no he batallado con la reservación en booking

Cons:

Todo bien, solo me tocó vista al techo de enfrente, pero no iba a eso, solo paré a descansar de manejo en carretera y me agarró la lluvia, preferí descansar

2026-05-01 • via Nuitee
C
contreras • solo_traveller • mx
9
Pros:

Personal muy amable y las instalaciones muy comodas.

2026-04-22 • via Nuitee
L
Lorenzo • extended_group • us
8
2026-04-13 • via Nuitee
G
GERARDO ALEJANDRO • extended_group • mx
9
2026-04-13 • via Nuitee
Z
Zeferino • couple • us
10
Pros:

Price and location

Cons:

Everything, A+

2026-04-12 • via Nuitee
M
Maria Teresa • solo_traveller • mx
10
2026-04-11 • via Nuitee
M
Maria Teresa • solo_traveller • mx
10
Pros:

Comodidad

2026-04-11 • via Nuitee
R
Rivas Moran • solo_traveller • mx
10
2026-04-11 • via Nuitee
M
Maria Teresa • solo_traveller • mx
10
2026-04-11 • via Nuitee
Q
Quilantan • couple • us
9
2026-04-10 • via Nuitee
R
Rebolloso • extended_group • mx
10
Pros:

Muy limpio, bonito y buen precio

Cons:

Todo me gusto

2026-04-10 • via Nuitee
J
Julio • family_with_children • mx
10
Confortable
Pros:

Muy rico y disponible

Cons:

Ninguno

2026-04-08 • via Nuitee
E
Elvia • solo_traveller • us
9
Good value for money
Pros:

Cleanliness and location

Cons:

The door lock in room 207 was very weak. It will open if not fully pulled with strong force.

2026-04-08 • via Nuitee
E
Ervin Espinosa • extended_group • mx
10
2026-04-07 • via Nuitee
M
Martínez • solo_traveller • mx
10
Como en casa
Pros:

Personal muy amable y eficiente

Cons:

Faltan toallas en la habitación

2026-04-05 • via Nuitee
G
gildardo • couple • mx
10
2026-04-01 • via Nuitee
M
Martina • couple • mx
9
2026-03-24 • via Nuitee
A
Alberto • extended_group • mx
10
Pros:

Todo muy bien

2026-03-22 • via Nuitee
M
Maria Teresa • solo_traveller • mx
10
Pros:

Todo excelente servicio

2026-03-19 • via Nuitee