Ennerdale Country House Hotel

Hotels
Bespoke
8 (114 reviews)
Northern Lakes, Cleator, England, CA23 3DT , Cleator , GB

Pets allowed

Facilities

Free WiFi
Garden
Luggage storage
Designated smoking area
Breakfast available (surcharge)
Front desk (limited hours)
Wedding services
Free self parking
Banquet hall
Food and water bowls
See all facilities

Review Highlights

Pros:
Helpful staff
Great location for certain purposes
Cons:
Dirty rooms
Lack of amenities

Categories

Cleanliness
7.23
Several mentions of dirtiness in rooms and carpets.
Service
10
Staff were described as very helpful and deserving of better conditions.
Location
8.7
Convenient location for some but surrounding area lacks amenities.
Room Quality
7.74
Rooms were described as run down and lacking basic appliances.
Amenities
6.69
Lack of basic amenities like refrigerators and microwaves mentioned.
Value for Money
8.22
Considered good value for money despite the issues.
Food and Beverage
7.18
Food was described as expensive and average.
Overall Experience
8.23
Mixed experiences with both positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:03

Property Description

Relax in Nature
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and wedding services.
Dining and Entertainment
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily for a fee.
Convenient Amenities
Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. This hotel has 5 meeting rooms available for events. Free self parking is available onsite.

Book now to experience a perfect blend of nature and luxury at Ennerdale Country House Hotel.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8
Based on 114 reviews
Cleanliness: 7.23
Service: 10
Location: 8.7
Room Quality: 7.74
Amenities: 6.69
Value for Money: 8.22
Food and Beverage: 7.18
Overall Experience: 8.23
P
Patsy
8
Pros:

Comfortable bed, warm room, friendly staff and relaxed atmosphere.

2025-10-12 via Nuitee
L
Linda partner
8
Pros:

Was a bit worried from the outside but internally it looked much better. Excellent staff and good food. They say they are dog friendly which they are but at a price. We stayed 3 nights and were charged £15 per night per dog for our two dogs £90!!!

2025-10-06 via Nuitee
S
Samuel
10
Pros:

Satisfactory return visit

2025-10-03 via Nuitee
P
Paul
2
Pros:

Terrible place i am afraid to say. Run down inside and out (only nice area is the bar) exterior almost looks derelict, rooms and other areas shabby dirty and altogether grim. Food expensive and average at best. Fire alarm went off twice late at night and early morning. Room leading to garden no key and lock open, window catches useless. Shower broken. Carpets filthy but luckily bedding clean although on lumpyist mattress I have ever slept on Breakfast average. Only plus was the lady on reception when we arrived, working on her own doing everything (Reception, Restaurant,Bar) she deserves to work in a much better place. This hotel has a grand name and maybe history but is no longer the case.

2025-09-22 via Nuitee
T
Tim partner
8
Pros:

Lovely room and view of the gardens. The upstairs room occupant's movements sometimes disturbed the peace and quiet, but I guess that's a common problem. We didn't dine at the hotel as the serving times didn't suit us, but I have to say that the bar seemed to be somewhat "abandoned" later on in the evening. When I attempted to get a drink about 10pm I was basically told all the pumps were shut off. This is not what I would expect from a hotel of this size, and it was unfortunately a big mark-down for the place. Otherwise, we had a comfortable and enjoyable 3-night stay. The town of Cleator has absolutely NOTHING in it, but Cleator Moor, just up the road, offers a couple of shops and takeaways, but seemingly only one pub that was open. St Bees and Ennerdale Water are very close, but a car would appear to be essential while staying here. (There was a bus service, but I didn't see a single bus while we were there!)

2025-09-09 via Nuitee
Z
Zahid
10
Great Hotel - Amazing scenery
Pros:

I had an absolutely fantastic time at that hotel! It was a truly wonderful night.

2025-08-15 via Nuitee
V
Verified traveler
10
Have been before; will come again.
Pros:

Have been before; will come again. Staff helpful. Nice setting, convenient location for my purposes.

2025-08-15 via Nuitee
C
Carol Wendy partner
8
Pros:

Nice hotel … needs a little bit of tlc, but very good value for money

2025-07-27 via Nuitee
K
Karthik family_with_children
4
Pros:

It’s a very old building & the rooms don’t have basic appliances like refrigerator & microwave. Washrooms are too bad nothing works properly. The only thing is staff are really helpful.

2025-07-16 via Nuitee
C
christine family
8
Pros:

This was an ideal stop er on the Coast to Coast path. Comfortable bed and food available, it’s all you need!

2025-06-12 via Nuitee
D
David
6
Acceptable, but needs an upgrade
Pros:

Very friendly and welcoming staff were the highlight. Very poor temperature control on the shower meant that even at the coldest setting it was too hot for comfort. The meal was acceptable, but not a strength. Tasty, but pork was tough. Generally, although very clean, the hotel looks tired.

2025-05-14 via Nuitee
J
John
8
Nice country retreat
Pros:

Great Location with lots of country walks and not too far from the coast. Needs a lick of paint but overall great surroundings and Garden

2025-05-14 via Nuitee
J
John family
8
Pros:

Friendly staff. Large bedroom. Comfortable bed. Games available to play in the bar area

2025-05-04 via Nuitee
T
Tim friends
6
Pros:

I guess you get what you pay for and in terms of value for money it was fine. The facilities are very 'tired' with many things due renovation or even a coat of paint. It was basically fine other than the shower that was very poor. Food was fine and the staff were generally very pleasant and helpful.

2025-04-25 via Nuitee
J
Julian
2
No wifi
Pros:

There is no wifi

2025-04-10 via Nuitee
S
Susan
10
Pros:

Excellent all round . Good value lovely hall and wonderful staff and good food . Quiet night despite main road . Will be back

2025-04-01 via Nuitee
S
Samuel
10
Pros:

I booked an overnight room - previous occupant had been smoking and very strong odour - manager immediately moved me to another room - lovely comfortable bed & refreshing sleep.

2025-03-27 via Nuitee
V
Verified traveler
8
Work Stay
Pros:

Staff were very nice and situated with some nice walks close by. The hotel is an old building so was a bit creaky at night.

2025-02-14 via Nuitee
S
Stuart friends
8
Pros:

Good location, lovely dinner, spacious.

Friendly staff.

2024-10-30 via Nuitee
V
Verified traveler
4
Pros:

Sadly even more run down than our last visit. Mouldy bathroom. Dust everywhere. Ill-fitting bed linen. No remote for TV.

Shower was nice and hot and staff were supportive when we needed medical assistance.

2024-10-20 via Nuitee