Best Western Dorchester Hotel

Hotels
•
Best Western
8.1 (1481 reviews)
70 Church St. , Nanaimo , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Good breakfast
Cons:
Poor cleanliness
Service inconsistencies
Small rooms

Categories

Cleanliness
6.8
The floors were sticky and the room smelled foul, indicating poor cleanliness.
Service
7.77
Mixed experiences; some found staff helpful while others faced issues at checkout.
Location
9.3
Multiple reviews highlighted the great central location.
Room Quality
7.26
Some rooms were comfortable and nicely renovated, but others were too small and had maintenance issues.
Amenities
7.79
Basic amenities noted, but some users mentioned missing items like body wash.
Value for Money
8.74
Many found it to be a fair price considering the location and services.
Food and Beverage
8.79
Guests enjoyed the restaurant's breakfast and meals, though not included in price.
Overall Experience
8.37
Overall guests appreciated the location despite some service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:32

Property Description

Stunning Waterfront Views

Luxurious Amenities

Delicious Dining Options

Experience the breathtaking waterfront views at the downtown Nanaimo hotel, overlooking the Inner Harbour. Stay connected with free WiFi and take advantage of complimentary parking. Relax in rooms equipped with flat-screen TVs and enjoy the convenience of in-room coffee makers and free local calls. Indulge in delectable dishes and impeccable service at The View restaurant or grab a bite at Top Notch Burgers. With the Departure Bay BC Ferry Terminal and the Bastion Museum just a short distance away, adventure is at your doorstep. Book now for an unforgettable stay at the Best Western Dorchester Hotel.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YCD

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 1481 reviews
Cleanliness: 6.8
Service: 7.77
Location: 9.3
Room Quality: 7.26
Amenities: 7.79
Value for Money: 8.74
Food and Beverage: 8.79
Overall Experience: 8.37
J
Johnathan • solo_traveller • ca
9
2026-06-06 • via Nuitee
T
Therese • couple • ch
7
2026-06-06 • via Nuitee
H
Hiltrud • extended_group • de
8
2026-06-04 • via Nuitee
H
Hiltrud • couple • de
8
2026-06-04 • via Nuitee
S
Sandra • extended_group • au
8
Great location, comfortable beds
Pros:

Arrived late and were well looked after. Food and service in restaurant were great. Great location for town and harbour

Cons:

Rooms a little bit tired. No twin singles available so had to reorganise the sleeping arrangements 🤷‍♀️

2026-06-04 • via Nuitee
J
Jos • couple • be
10
2026-06-02 • via Nuitee
C
Coral • solo_traveller • au
10
Comfortable and relaxed.
Pros:

Close to restaurants and other tourist attractions, within walking distance.

2026-05-28 • via Nuitee
S
Shane • solo_traveller • ca
10
2026-05-28 • via Nuitee
G
George • solo_traveller • ca
9
Pros:

Cleanliness

Cons:

Furniture could be more comfortable

2026-05-28 • via Nuitee
H
Herbert • couple • de
7
2026-05-27 • via Nuitee
G
Graeme • couple • ca
9
2026-05-26 • via Nuitee
A
ARMINDO • couple • br
9
Cons:

No option of breakfast included.
Everything else was OK!

2026-05-26 • via Nuitee
A
Andy • couple • gb
9
Very nice
Pros:

Outside looks a bit shabby, but inside is nice and our room was very nice. Staff were helpful.

Cons:

Exterior appearance

2026-05-26 • via Nuitee
Z
Zhiming • family_with_children • ca
9
2026-05-25 • via Nuitee
P
Piotr • solo_traveller • ca
10
2026-05-25 • via Nuitee
M
Martine • couple • gb
10
Great stay in Nanaimo!
Pros:

Perfect location. Beautiful spacious room with great view over harbour. We ate in the Oceanview restaurant and it was excellent.

2026-05-24 • via Nuitee
T
Tamara • solo_traveller • de
9
Pros:

Super Lage zum Harbour. Komfortables und sauberes Zimmer.

2026-05-22 • via Nuitee
M
Marc-André • couple • ca
9
2026-05-22 • via Nuitee
C
Chris • couple • ca
9
Great experience
Pros:

Location

Cons:

Parking

2026-05-22 • via Nuitee
A
Alison • solo_traveller • ca
8
2026-05-22 • via Nuitee