Best Western Dorchester Hotel

Hotels
•
Best Western
8.1 (1532 reviews)
70 Church St. , Nanaimo , ca

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Good breakfast
Cons:
Poor cleanliness
Service inconsistencies
Small rooms

Categories

Cleanliness
6.8
The floors were sticky and the room smelled foul, indicating poor cleanliness.
Service
7.77
Mixed experiences; some found staff helpful while others faced issues at checkout.
Location
9.3
Multiple reviews highlighted the great central location.
Room Quality
7.26
Some rooms were comfortable and nicely renovated, but others were too small and had maintenance issues.
Amenities
7.79
Basic amenities noted, but some users mentioned missing items like body wash.
Value for Money
8.74
Many found it to be a fair price considering the location and services.
Food and Beverage
8.79
Guests enjoyed the restaurant's breakfast and meals, though not included in price.
Overall Experience
8.37
Overall guests appreciated the location despite some service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:32

Property Description

Stunning Waterfront Views

Luxurious Amenities

Delicious Dining Options

Experience the breathtaking waterfront views at the downtown Nanaimo hotel, overlooking the Inner Harbour. Stay connected with free WiFi and take advantage of complimentary parking. Relax in rooms equipped with flat-screen TVs and enjoy the convenience of in-room coffee makers and free local calls. Indulge in delectable dishes and impeccable service at The View restaurant or grab a bite at Top Notch Burgers. With the Departure Bay BC Ferry Terminal and the Bastion Museum just a short distance away, adventure is at your doorstep. Book now for an unforgettable stay at the Best Western Dorchester Hotel.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YCD

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 1532 reviews
Cleanliness: 6.8
Service: 7.77
Location: 9.3
Room Quality: 7.26
Amenities: 7.79
Value for Money: 8.74
Food and Beverage: 8.79
Overall Experience: 8.37
A
Andrew • couple • ca
8
Pros:

Modern, clean and great location

2026-07-10 • via Nuitee
S
Simard • solo_traveller • ca
7
Pros:

L'emplacement

Cons:

Pas de petit déjeuner inclus

2026-07-09 • via Nuitee
L
lund • solo_traveller • dk
8
2026-07-09 • via Nuitee
P
Paul • couple • ca
7
2026-07-09 • via Nuitee
T
Travis • family_with_children • us
10
Pros:

Amazing location. Plenty to walk to from the hotel.

Cons:

Stairs and lack of elevator to our exact floor made loading and unloading a task.

2026-07-07 • via Nuitee
L
Louise • couple • gb
8
A very pleasant, comfortable stay in a great location
Pros:

We were really impressed with our room at the Best Western - it was a lovely size, with views over the sea, super-clean and nicely furnished. We didn't eat in the hotel but the staff were very helpful at the front desk.

Cons:

All was good!

2026-07-07 • via Nuitee
S
Sandra • solo_traveller • us
10
Made our first stay on the island memorable
Pros:

The location was perfect -near water and downtown. The restaurant was bright and fun. Servers were so attentive.

2026-07-07 • via Nuitee
V
Victoria • solo_traveller • gb
8
Pros:

Our room was lovely
Multiple food options on site
Reasonable price

Cons:

The seafood restaurant at the hotel is very popular, so books up, sadly we couldn't get in so used the other restaurant which was ok.
There was a road closure because of the road market which would have been helpful to know. We were unsure of the right car park and had to take our bags quite a long way and upstairs to get into the hotel

2026-07-07 • via Nuitee
W
Wolfgang • couple • de
7
Stopover in zentraler Lage
Pros:

Zentrale Lage an der Fußgängerzone mit Blick auf den Hafen

Cons:

keine Lärmschutzfenster - schon sehr früh ziemlich laut

2026-07-05 • via Nuitee
A
Anna-Maria • couple • ch
10
Easy checkin, large comfortable room and bed.
Pros:

Location

Cons:

Nothing

2026-07-04 • via Nuitee
C
Charlie • couple • us
8
a pleasant stay in a reasonable priced room in a nice seaside town Q!
Pros:

The room was quite comfortable, had a reasonable harbor view too. It was very clean and the hotel had apparently been updated. It is right in the middle of the nicest part of town !

Cons:

the bathroom only had one place e to turn off or turn on the light. It was shockingly bright and without a dimmer. Should one need to use the bathroom during the night it is so bright it is a shock to our eyes. I would at least replace the bulbs to a less bright experience……………………………………………,,..;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;

2026-07-03 • via Nuitee
J
Josée • extended_group • ca
9
Pros:

Proximité au centre-ville.

2026-07-01 • via Nuitee
J
jacques.c • solo_traveller • de
10
Très bien.
Pros:

Excellent hôtel, calme, central. Très confortable.Je recommande

2026-07-01 • via Nuitee
P
P • solo_traveller • ca
10
Pros:

Very beautiful view of the harbor from the room. And the front desk was very helpful.

2026-07-01 • via Nuitee
I
Izabela • couple • pl
10
2026-06-30 • via Nuitee
V
Viacheslav • solo_traveller • ua
10
2026-06-30 • via Nuitee
K
Kimberly • couple • us
8
Used it to bookend our BC stay. Convenient and good room amenities.
Pros:

Location, price, reliable brand.

2026-06-30 • via Nuitee
T
Ton • couple • nl
8
Goed hotel
Pros:

We hadden een enorm grote kamer met fantastische bedden. De badkamer was prima.

Cons:

Ontbijtmogelijkheden in het hotel minimaal

2026-06-29 • via Nuitee
K
Kimberly • solo_traveller • us
8
2026-06-28 • via Nuitee
C
Cynthia • family_with_children • us
10
Loved the area!!
Pros:

Location, comfortable room

Cons:

We were out after 9pm. had to park in over flow parking a block away twice. kind of scary for 2 women to walk back. I was afraid I would return the next day to a missing car.

2026-06-28 • via Nuitee