Best Western Rocky Mountain Lodge

Hotels
•
Best Western
8.6 (598 reviews)
6510 Highway 93 South , Whitefish , US
+1 406-862-2569

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent breakfast with many options
Friendly and helpful staff (several named staff praised)
Great location for Glacier National Park and downtown access
Clean, comfortable and quiet rooms for many guests
On-site pool and outdoor jacuzzi
Games room and family-friendly amenities
Convenient grocery store nearby
Good parking availability noted by some guests
Cons:
Plumbing issues (toilets not flushing, sinks not draining) and outdated bathrooms
Housekeeping inconsistency (room not cleaned for days, occasional funky smells)
Perceived poor value for money / high price complaints
Shuttle communication problems for some guests
Occasional unfriendly or unhelpful front desk staff
Tight parking at times
Signage visibility issues
Breakfast start time too late for early hikers

Categories

Cleanliness
7
Mixed reports: several guests praised clean, comfortable rooms, but there are serious negatives — toilets not flushing, sinks not draining, a room not cleaned for three days and occasional funky smells, indicating inconsistent housekeeping and plumbing issues.
Service
9.5
Generally strong guest-facing service with multiple mentions of staff (Nathalie, owners, Denise, reception) going above and beyond and being friendly; isolated negatives about a front-desk attitude and some reception staff not being helpful, but overall staff responsiveness and exceptional hospitality dominate impressions.
Location
9.2
Consistently praised for convenient access to Glacier National Park and proximity to downtown; parking comments vary but location is a clear strength for visitors to the area.
Room Quality
8.8
Rooms frequently described as clean, comfortable, quiet with good bedding and adequate size; some rooms show aging infrastructure (old plumbing) which affected a subset of stays.
Amenities
8.8
Good on-site amenities (pool, outdoor jacuzzi, games room, breakfast room) and shuttle service available — though shuttle communication had occasional issues; overall amenities add value to the stay.
Value for Money
6.6
Several guests explicitly called the hotel expensive for the experience (mentions of $300/night, disappointment in lower service standards), and complaints about pay/collection of basic items lowered perceived value.
Food and Beverage
9.4
Breakfast repeatedly praised as excellent with many choices and positive comments about the breakfast room and offerings; timing could be earlier for some early hikers, but overall F&B is a strong point.
Overall Experience
9.5
Majority of guests report an enjoyable stay with excellent hospitality moments and good facilities; however, plumbing/cleanliness and occasional service lapses affected a minority of stays — overall impressions remain strongly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Rustic Charm and Convenient Location

Ski Shuttle Service to Whitefish Mountain Resort

Full Continental Breakfast and On-Site Amenities

Experience rustic charm just 13 km from Whitefish Mountain Resort at the Best Western Rocky Mountain Lodge. Enjoy a comfortable stay with amenities like an outdoor pool, hot tub, and fitness center. Start your day with a full continental breakfast before exploring nearby attractions like the Victorian Casino and Whitefish Lake Golf Club. Book now for a memorable stay near Glacier National Park.

Important information:

Please note pets allowed in selected rooms only. The pet fee is USD 20 per day with a maximum of USD 100 per week. Guests are allowed a maximum of two dogs per room with a weight limit of 36 kg.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FCA

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.6
Based on 598 reviews
Cleanliness: 7
Service: 9.5
Location: 9.2
Room Quality: 8.8
Amenities: 8.8
Value for Money: 6.6
Food and Beverage: 9.4
Overall Experience: 9.5
J
Jonathan • family_with_children • us
10
2026-10-23 • via Nuitee
R
Roni_Ganey_Tikva • solo_traveller • il
9
2026-09-17 • via Nuitee
B
Beth • couple • us
3
This hotel is not where you want to stay if you need a room with a toilet that actually flushes.
Pros:

Nothing.

Cons:

This hotel was very outdated and needed a complete renovation. We stayed two nights there. Our bathroom toilet was not working and for two days we had to have maintenance come and unplug our toilet. The plumbing and bathroom was old and inadequate. The maintenance man told us it was going to be replaced as soon as summer season was over, as plumbing was very old. Sink did not drain either.

2026-09-15 • via Nuitee
L
Lisa • couple • us
10
2026-09-11 • via Nuitee
A
Alexander • couple • ie
9
2026-09-06 • via Nuitee
L
Laura • solo_traveller • us
8
Nice Hotel Stay
Cons:

The shuttle service communication did not go well when we had a number of wedding guests staying

2026-09-02 • via Nuitee
L
Linda • couple • us
8
Pros:

Breakfast was great

2026-09-02 • via Nuitee
S
Saleem • solo_traveller • us
9
Cons:

Attitude of the lady at the front desk.
Elevator needs to be fixed.

2026-09-01 • via Nuitee
F
Franz • extended_group • de
10
Pros:

Pool und Whirlpool. Sehr freundliches Personal, vor allem die Herren an der Rezeption und im Frühstücksraum.

2026-08-31 • via Nuitee
C
Cynthia • couple • us
6
Best Western has lowered it standards since my last stay with then.
Pros:

I liked the hot breakfast and the many options.

Cons:

I didn't like having to get my own toilet paper and tissues from the front desk.
I didn't like having to get replacement towels from the front desk.
I certainly didn't like paying $300 a night for this lower end hotel experience.

2026-08-31 • via Nuitee
A
Andreea • solo_traveller • us
10
Exceptional hospitality!
Pros:

A huge thank you to Nathalie, the owners, and Denise at Best Western Rocky Mountain Lodge for going above and beyond for me. When the hotel shuttle wasn’t available, they kept their promise, arranged alternative transportation, and even covered my cab expense.

Their kindness, care, and genuine commitment to their guests truly made a difference. This is the kind of hospitality you don’t forget. Thank you all for going the extra mile!

2026-08-31 • via Nuitee
K
Kristy • solo_traveller • us
8
Pros:

Rooms were clean and comfortable. Breakfast was good.

Cons:

Wish breakfast was served earlier so we could eat before an early morning hike.

2026-08-30 • via Nuitee
S
sandra • solo_traveller • us
10
Great spot if visiting Glacier
Pros:

We liked this property a lot. Convenient access to Glacier National Park.

Cons:

We enjoyed our stay.

2026-08-30 • via Nuitee
J
Jan • solo_traveller • nl
9
Prima hotel
Pros:

Heerlijk bed en ruime kamer.
Goede locatie: in 30 min ben je bij het Glacier National Park.
Het ontbijt vond ik erg goed! Veel keuze en extra's.
Het buitenzwembad en jacuzzi is ook ideaal met mooie ligbedden en stoelen.

Cons:

Niets.

2026-08-29 • via Nuitee
B
Brent • family_with_children • ca
9
2026-08-28 • via Nuitee
C
Cook • couple • us
10
Very great place for the price!
Pros:

It was exactly as I wanted with breakfast available and clean accommodations. Great location to downtown whitefish and about a 30 minute drive to west glacier entrance.

Cons:

Needs more parking! It was quite tight at times with maneuvering. That being said, I’d still stay there again!

2026-08-27 • via Nuitee
W
Wayne • couple • us
9
2026-08-20 • via Nuitee
J
Joyce • extended_group • us
10
Very nice place to stay & the breakfasts are fantastic!
Pros:

Very nice area.

Cons:

The signage was a little bit hard to see.

2026-08-18 • via Nuitee
P
Phillip • couple • gb
4
Served a purpose
Pros:

Games room & breakfast was ok

Cons:

Room didn’t get cleaned in 3 days. Funky smell in room. Some of the reception staff were not that friendly. Every time we asked for something it was like we were a hindrance.

2026-08-17 • via Nuitee
D
Debra • extended_group • us
8
2026-08-16 • via Nuitee