Newpark Hotel

Hotels
9 (2551 reviews)
Castlecomer Road , Kilkenny , ie

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Kid-friendly
Excellent staff
Great amenities
Lovely room decor
Cons:
Mould in rooms
Issues with noise
Service problems at the bar

Categories

Cleanliness
7.58
There were issues with mould in the room and a concern about cleanliness noted in reviews.
Service
9.55
Many reviews praised the fantastic staff and their handling of complaints.
Location
9.59
The hotel was conveniently located with good amenities despite some issues with noise.
Room Quality
9.04
Rooms were generally well-regarded, with some noted upgrades and spaciousness.
Amenities
9.07
Amenities like the infinity pool and spa were positively received.
Value for Money
9.03
Generally considered good value, but some guests had concerns regarding service charges.
Food and Beverage
8.58
Breakfast received compliments, but dinner options were critiqued for limited menu and portion sizes.
Overall Experience
9.55
Guest experiences varied, but the positive aspects such as the Santa experience and décor created a generally favorable impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:57

Property Description

Luxurious Amenities

With a stunning outdoor infinity pool, a hot tub, and an Aveda spa, Newpark Hotel offers a serene retreat in the heart of Kilkenny. The 40 acres of parkland and beautiful gardens provide a picturesque backdrop for a relaxing stay.

Leisure Facilities

The leisure club features an indoor pool, sauna, steam room, and a modern gym for guests to unwind and stay active. Escape Spa offers a variety of Aveda treatments to rejuvenate the mind and body.

Dining Experience

Indulge in fine dining at Gulliver’s Restaurant with an extensive menu and a wide selection of wines. The Scott Dove Bar and Bistro offers a more casual setting with carvery lunches and live piano entertainment.

Experience luxury and relaxation at Newpark Hotel - book your stay now to enjoy a memorable getaway.

Important information:

Children can stay free of charge but incur a breakfast charge of EUR 5.50 per child.

When booking 3 or more rooms, different policies and supplements may apply.

The swimming pool access requires a reservation.

Reservations are required for breakfast and dinner.

Please note that a valid photo ID and a credit card corresponding to the name on the booking are required at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WAT

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for € 5.50 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2551 reviews
Cleanliness: 7.58
Service: 9.55
Location: 9.59
Room Quality: 9.04
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 8.58
Overall Experience: 9.55
C
Claire • solo_traveller • ie
10
2026-05-30 • via Nuitee
E
Emma • solo_traveller • ie
9
2026-05-30 • via Nuitee
A
Annette • solo_traveller • ie
8
2026-05-30 • via Nuitee
N
Niamh • couple • ie
1
Awful, would never stay here again
Pros:

Lovely adults only pool

Cons:

Me and my sister stayed for 2 nights as she was visiting me in ireland from aboard. It was 27 degrees in Kilkenny the day we arrived. At check in we had asked if there was AC in the room and they said yes. The room we were given actually had no ac and was extremely warm as you could barely open the window. We couldn’t sleep and realised at about 11:30pm that the radiator was on in the room and tried to turn it off, we then rang reception for someone to come up and ensure it was off and to bring us a fan, the staff member wasn’t sure how to turn off the heating, he said he thought it was off and provided no fan. The heating wasn’t off. In the morning we asked if it was possible to move rooms to a room with ac, reception said yes and that our room would be prioritised, check out was at 12 so the room would be ready soon after that. We arrived back at the hotel at 3:30pm (check in was at 4) and the room still wasn’t ready so obviously it wasn’t prioritised as promised and we sat there at reception for 45 mins waiting. Then the second room we moved into had ac but was an a-joining room to a group of lads drinking and partying in the room and we could hear every word in their conversation through the ajoining door- no chance of sleeping. We were then finally moved to a 3rd room and managed to sleep. Worst hotel stay ever, it ruined the trip and we were offered no compensation what so ever.

2026-05-29 • via Nuitee
A
Anne • solo_traveller • ie
9
2026-05-29 • via Nuitee
L
Laetitia • solo_traveller • ie
3
Overall, I was very disappointed with my stay, especially considering the high cost for just one night.
Pros:

As wedding venue it was very good.

Cons:

I’ll start with being woken at 7am by a very noisy tractor and loud banging directly outside my bedroom window. The work being carried out by hotel staff at that hour was completely inappropriate due to the level of noise it created for guests staying on that side of the hotel. It was unnecessary and very inconsiderate to those trying to rest.

Secondly, at breakfast I was asked by a member of staff whether I would like tea or coffee, and I requested coffee. It didn’t arrive, so I had to ask again. When it finally did arrive, I was presented with a bill for it despite the fact that /coffee was included with breakfast.

2026-05-28 • via Nuitee
A
Anita • family_with_children • de
8
2026-05-28 • via Nuitee
J
Jeffrey • couple • us
10
well worth the money. Clean property with great rooms and fairly close to downtown.
Pros:

The fridge in our room wasn't working and the staff was also unsure if the room had sufficient heating so they upgraded us to a much nicer room without us asking. Bed was super comfortable and the breakfast was great with lots of options.

Cons:

No complaints at all. If it had been within walking distance of the main town square it would have been better but we had a car and it was easy to find parking.

2026-05-25 • via Nuitee
M
Marie • extended_group • ie
10
2026-05-25 • via Nuitee
S
Stephen • solo_traveller • ie
8
Pros:

Nice, clean hotel. The staff were all very friendly and helpful. Despite several events each day, weddings, communions, it never felt too busy or crowded. Great family hotel, great kids facilities, but had enough of a classy feel to assure adults. Dinosaur park next door is a huge boom for kids. The location is a little far from the town centre but only a short taxi ride at worst. Our family room was comfortable, with proper air-conditioning and was very clean. Good base to explore from.

Cons:

Bit further out of town than others. The car park is outdoors but seems narrow, and it pays to be careful.

2026-05-24 • via Nuitee
B
Brenda • couple • ie
5
Pros:

Child friendly hotel

Cons:

Food came out stone cold. Had to ask for it to be reheated. Service very slow! Extra charge at breakfast if you want a cappucino !

2026-05-24 • via Nuitee
D
Darren • couple • ie
8
2026-05-23 • via Nuitee
J
John • solo_traveller • ie
8
2026-05-23 • via Nuitee
B
Balfe • solo_traveller • ie
10
2026-05-23 • via Nuitee
D
devereux • solo_traveller • ie
10
2026-05-18 • via Nuitee
T
Tony • solo_traveller • ie
10
Superb
Pros:

Excellent interior and outstanding service

Cons:

No negatives

2026-05-18 • via Nuitee
M
Maureen • solo_traveller • ie
8
Pros:

Bar Food was excellent and staff very good., Conference facility also very good and the sweet trolley a big hit.

Cons:

Breakfast - 7.30am start time for breakfast is too late for weekdays, particularly if meetings /conferences are starting at 9am, as a result there was alot of people waiting and having breakfast in a short 30 minutes window 7.30am-8am with staff overwhelmed with guests in 30 minutes. I expected better selection at Breakfast i.e no cheeses available eventhough the sign above the table suggested otherwise. I used the milk from the container at the cereal counter which tasted off and not fresh, I mentioned this to the staff, not sure what happened afterwards or whether other customers had the same experience as the milk container did not seem to have been changed.

2026-05-18 • via Nuitee
L
Louise • couple • ie
8
2026-05-17 • via Nuitee
D
Dominika • family_with_children • ie
10
2026-05-16 • via Nuitee
A
Arlene • solo_traveller • ie
9
2026-05-15 • via Nuitee