Newpark Hotel

Hotels
9 (2312 reviews)
Castlecomer Road , Kilkenny , ie

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Kid-friendly
Excellent staff
Great amenities
Lovely room decor
Cons:
Mould in rooms
Issues with noise
Service problems at the bar

Categories

Cleanliness
7.58
There were issues with mould in the room and a concern about cleanliness noted in reviews.
Service
9.55
Many reviews praised the fantastic staff and their handling of complaints.
Location
9.59
The hotel was conveniently located with good amenities despite some issues with noise.
Room Quality
9.04
Rooms were generally well-regarded, with some noted upgrades and spaciousness.
Amenities
9.07
Amenities like the infinity pool and spa were positively received.
Value for Money
9.03
Generally considered good value, but some guests had concerns regarding service charges.
Food and Beverage
8.58
Breakfast received compliments, but dinner options were critiqued for limited menu and portion sizes.
Overall Experience
9.55
Guest experiences varied, but the positive aspects such as the Santa experience and décor created a generally favorable impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:57

Property Description

Luxurious Amenities

With a stunning outdoor infinity pool, a hot tub, and an Aveda spa, Newpark Hotel offers a serene retreat in the heart of Kilkenny. The 40 acres of parkland and beautiful gardens provide a picturesque backdrop for a relaxing stay.

Leisure Facilities

The leisure club features an indoor pool, sauna, steam room, and a modern gym for guests to unwind and stay active. Escape Spa offers a variety of Aveda treatments to rejuvenate the mind and body.

Dining Experience

Indulge in fine dining at Gulliver’s Restaurant with an extensive menu and a wide selection of wines. The Scott Dove Bar and Bistro offers a more casual setting with carvery lunches and live piano entertainment.

Experience luxury and relaxation at Newpark Hotel - book your stay now to enjoy a memorable getaway.

Important information:

Children can stay free of charge but incur a breakfast charge of EUR 5.50 per child.

When booking 3 or more rooms, different policies and supplements may apply.

The swimming pool access requires a reservation.

Reservations are required for breakfast and dinner.

Please note that a valid photo ID and a credit card corresponding to the name on the booking are required at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WAT

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for € 5.50 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2312 reviews
Cleanliness: 7.58
Service: 9.55
Location: 9.59
Room Quality: 9.04
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 8.58
Overall Experience: 9.55
C
Carol couple ie
10
2026-02-14 via Nuitee
A
Aine couple ie
8
Very good
Pros:

Rooms are clean. Facilities are great for families with kids ! Food is excellent and staff friendly

Cons:

Service was slow for coffee at the bar in the morning

2026-02-14 via Nuitee
C
Carol couple ie
10
2026-02-14 via Nuitee
L
Lynn Kelleher family_with_children ie
10
2026-02-13 via Nuitee
S
Stacey couple gb
10
Couldn’t have picked a better hotel
Pros:

The food was delicious

Cons:

Nothing

2026-02-12 via Nuitee
N
Niamh family_with_children gb
9
Pros:

Lovely family hotel. Great food.friendly hard working staff. Very comfortable beds great all round

Cons:

No entertainment at night for the kids.

2026-02-11 via Nuitee
M
Mary couple gb
10
Pros:

Lovely hotel, just outside city centre. Room spacious. Bathroom large. .staff friendly helpful. Leisure facilities great. Spa experience of hot stone massage fantastic. Minor issue room we stayed in needed more lighting in the room entrance where long mirror was

Cons:

Nothing

2026-02-11 via Nuitee
M
Melissa family_with_children ie
9
2026-02-10 via Nuitee
M
Madeleine family_with_children ie
10
2026-02-09 via Nuitee
S
sadhbho2026 Couples
10
Best Massage Ever
Pros:

Had the best massage I’ve ever gotten in the Escape Spa by Casey! Amazing staff from start to finish from therapist Sarah aswell! Definitely will be back

2026-01-31 via Tripadvisor
9
979caoimhem Solo travel
10
Best massage, so relaxing
Pros:

I had a massage with Casey and it was the best massage I’ve ever had. I’ve been to plenty of different at spas before but this was by far the best. Casey was so accommodating. I will definitely be booking in again with her. Highly recommend.

2026-01-31 via Tripadvisor
S
Sightsee53946980471 Solo travel
10
Highly recommend Lucia for Massage Therapy
Pros:

I had an amazing full body massage with Lucia today. She was so professional, attentive, and really took the time to listen to my concerns before starting. The massage itself was fantastic — exactly the right pressure and incredibly relaxing. I walked out feeling refreshed and pain-free. I would definitely book with Lucia again and highly recommend her.

2026-01-30 via Tripadvisor
S
Shannon family_with_children ie
10
2026-01-30 via Nuitee
J
jackiehO4560JJ Couples
8
Lovely break away
Pros:

Had a nice time here at The Newpark. All the staff were very friendly greeting you in all departments. Breakfast was a little disappointing. No seeds for the cereal & I ordered poached eggs & they were floating in water & undercooked. Staff were very nice though. Our room was very clean & comfortable but the view outside it was unpleasant. An old bar stool dumped right outside the window & a makeshift fence & 2 box structures were our only view as on the other side were trees or bushes so high it made the room very dark so we just closed the curtains altogether & left the light on in the daytime. This aspect needs attention. Leisure centre was a lovely experience with the outdoor jacuzzi pool being very relaxing. The only gripe here are the towels given for showering are way too small. We will definitely return but would hope to get a room with a better view especially after I had requested it this time round.

2026-01-28 via Tripadvisor
D
denisehC1006TL Family
2
Don't value customers
Pros:

Stayed for one night and the experience was entirely unacceptable. Throughout the night there was excessive noise outside our room — people running up and down the corridor, shouting, and individuals loudly screaming obscenities, including threats of violence. As a result, neither myself nor my children were able to get any proper sleep. rang reception during the night and it continues
This level of disturbance is completely at odds with the standard Newpark Hotel Kilkenny claims to offer. Guests, especially families with young children, should reasonably expect a safe and restful environment.
When I raised these issues with management, I received no meaningful resolution. The only offer made was a 20% discount, which was already part of the standard January sale and did not reflect any genuine attempt to address the situation. It left us with the clear impression that the hotel does not value or respect customers’ hard-earned money.

2026-01-27 via Tripadvisor
Y
Y4317RKanitab Family
10
Great experience ! special thanks to restaurant Manager Ester
Pros:

Great Experience!! We will definitely be back this spring!
Special thanks to the Restaurant manager Ester, very kind, professional and friendly!!

2026-01-26 via Tripadvisor
C
Caroline family_with_children ie
10
2026-01-26 via Nuitee
L
laurenvA9071ZE Family
4
Disappointing
Pros:

The shower didn't work, (pressure and heat) and in general the room was quite grubby, the pool had so much chlorine, rusted rails and over packed with kids that we couldn't enjoy with our kids. Restaurant had lots of chipped plates and very average. Very over rated, outdated and disappointed stay.

Highlight the Jurassic Park

2026-01-25 via Tripadvisor
A
ANDREW couple gb
5
2026-01-25 via Nuitee
C
carol family_with_children ie
10
2026-01-25 via Nuitee