Newpark Hotel

Hotels
9 (2382 reviews)
Castlecomer Road , Kilkenny , ie

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Kid-friendly
Excellent staff
Great amenities
Lovely room decor
Cons:
Mould in rooms
Issues with noise
Service problems at the bar

Categories

Cleanliness
7.58
There were issues with mould in the room and a concern about cleanliness noted in reviews.
Service
9.55
Many reviews praised the fantastic staff and their handling of complaints.
Location
9.59
The hotel was conveniently located with good amenities despite some issues with noise.
Room Quality
9.04
Rooms were generally well-regarded, with some noted upgrades and spaciousness.
Amenities
9.07
Amenities like the infinity pool and spa were positively received.
Value for Money
9.03
Generally considered good value, but some guests had concerns regarding service charges.
Food and Beverage
8.58
Breakfast received compliments, but dinner options were critiqued for limited menu and portion sizes.
Overall Experience
9.55
Guest experiences varied, but the positive aspects such as the Santa experience and décor created a generally favorable impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:57

Property Description

Luxurious Amenities

With a stunning outdoor infinity pool, a hot tub, and an Aveda spa, Newpark Hotel offers a serene retreat in the heart of Kilkenny. The 40 acres of parkland and beautiful gardens provide a picturesque backdrop for a relaxing stay.

Leisure Facilities

The leisure club features an indoor pool, sauna, steam room, and a modern gym for guests to unwind and stay active. Escape Spa offers a variety of Aveda treatments to rejuvenate the mind and body.

Dining Experience

Indulge in fine dining at Gulliver’s Restaurant with an extensive menu and a wide selection of wines. The Scott Dove Bar and Bistro offers a more casual setting with carvery lunches and live piano entertainment.

Experience luxury and relaxation at Newpark Hotel - book your stay now to enjoy a memorable getaway.

Important information:

Children can stay free of charge but incur a breakfast charge of EUR 5.50 per child.

When booking 3 or more rooms, different policies and supplements may apply.

The swimming pool access requires a reservation.

Reservations are required for breakfast and dinner.

Please note that a valid photo ID and a credit card corresponding to the name on the booking are required at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WAT

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for € 5.50 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2382 reviews
Cleanliness: 7.58
Service: 9.55
Location: 9.59
Room Quality: 9.04
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 8.58
Overall Experience: 9.55
D
Denise family_with_children ie
10
Best hotel stay we’ve had in Ireland with kids
Pros:

Very family friendly and great facilities

2026-04-10 via Nuitee
S
Siobhan family_with_children ie
10
2026-04-09 via Nuitee
M
Mcmahon couple ie
9
Every thing was tigidy boo
Pros:

Great

Cons:

Nothing

2026-04-08 via Nuitee
T
Teresa couple ie
9
Excellent hotel for familys
Pros:

Staff were amazing. Our grandson is deaf and they really made an effort which was very refreshing. Children were very welcome and the park was a great asset

Cons:

Our room was beside elevator which kept me awake for while

2026-04-08 via Nuitee
V
Vikki couple ie
9
Kids had a ball - we will definitely recommend to friends and be back!
Pros:

Excellent for kids, immaculate rooms and bathrooms, good food, very friendly staff

Cons:

Breakfast was rushed by 10 o’clock and lots of food was gone

2026-04-07 via Nuitee
A
Amy family_with_children ie
10
Perfect break for families
Pros:

Perfect for families
Clean
Food was great
Pool lovely and warm
Dinosaur park right beside the hotel was great fun and convenient

Cons:

Room was a bit dark and dated

2026-04-07 via Nuitee
S
Susan couple ie
7
2026-04-06 via Nuitee
A
Amy family_with_children ie
9
2026-04-06 via Nuitee
M
Maeve couple ie
10
2026-04-05 via Nuitee
L
Laura family_with_children ie
9
2026-04-05 via Nuitee
N
Noel couple ie
4
2026-04-05 via Nuitee
R
rachel couple ie
9
2026-04-04 via Nuitee
S
Sarah family_with_children ie
10
2026-04-04 via Nuitee
J
John couple ie
7
2026-04-04 via Nuitee
K
Kasbrika family_with_children ie
7
Great for Families, but Some Areas Need Improvement
Pros:

The reception staff at both check-in and check-out were incredibly friendly and welcoming. The room was spacious and comfortable, and the breakfast had a great variety of options. Overall, the staff were polite and helpful throughout our stay. The pool was pleasantly warm, and the Jurassic Park area was fantastic—perfect for kids and a real highlight for families.

Cons:

The rooms could definitely do with some upgrading, as they felt a bit dated.The food at the restaurants was disappointing and overpriced for the quality. Dinner service felt quite chaotic at times. I also had a massage that didn’t meet expectations, and unfortunately, our booking was cancelled twice after being confirmed, and then re-arranged, which was frustrating.

2026-04-03 via Nuitee
J
Janine couple ie
6
Great family getaway
Pros:

Lots of activities for kids (under 8)

Cons:

Checked in - front desk staff seemed most annoyed and irritated while looking after me and my son. I was told 4pm the room would be ready and the only swimming time available was 4pm and dinner was 4.30pm so I questioned how I was supposed to make both of them and received a death stare so I left it. Never received an email advising of any of these pre bookings by the way. Anyway came back at 4pm for my room key so we could get ready for swimming and were told the room would be another few min. 4.15pm and we got the key, we had to skip swimming (which we were really looking forward to) and head for dinner which we didn't want as we arrived at 2pm and went for lunch! At lunch my son received a cold toasted sandwich and found out this was a sandwich that was returned as a wrong order and then given to him ! Some outdoor activities require a booking too. . The times I requested were unavailable which made some activities rushed and eating at times that were not ideal. I.e breakfast at 10am which left us with the scraps at the buffet - either cold, dried up or gone altogether! The staff were most unhelpful, I asked for toast twice for the scraps of scrambled eggs I got, by the time the toast came my eggs were freezing - I went to get more and was told there was none! My 8 year old went to get pancakes and witness 2 staff members having a go at each other and cursing because the guy serving pancakes was doing something with a candle under the tray that was dangerous 🙈 it's a good spot for kids under 8, just book your activities and restaurants, ignore the staff on reception, most of the other staff are really lovely.

2026-04-03 via Nuitee
T
Thomas solo_traveller ie
8
Pros:

Hotel is very kids orientated

Cons:

Bar staff not fully customer aware in bar slow to serve.

2026-04-02 via Nuitee
J
Joanne family_with_children ie
8
2026-04-01 via Nuitee
Z
Zara family_with_children ie
10
Incredible staff facilities food will definitely be back best hotel in Ireland for small kids
Pros:

Everything!

Cons:

There is absolutely nothing negative I can say about this place

2026-03-30 via Nuitee
S
Sarah couple ie
9
very comfortable and clean, friendly staff. lovely family environment, atmosphere was amazing and we felt very welcome
Pros:

lovely atmosphere and really friendly place

Cons:

nothing, an overall very nice stay

2026-03-29 via Nuitee