Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location near the airport
Cons:
Expensive breakfast options
Some noise issues

Categories

Cleanliness
8.8
The cleanliness of the rooms was praised, but issues with noise from plumbing were mentioned.
Service
9.3
Staff were described as extremely friendly and helpful throughout reviews.
Location
9
Location near the airport was highlighted positively, making it ideal for travelers.
Room Quality
8.8
Rooms were noted to be spacious and well-equipped with modern amenities.
Amenities
8.8
Amenities such as free water bottles were appreciated, but breakfast options were limited.
Value for Money
8.3
Breakfast price of 27€ was considered expensive for what was offered.
Food and Beverage
8.3
The restaurant service was praised, though the breakfast was seen as overpriced.
Overall Experience
9.1
Guests reported a pleasant stay, with a strong likelihood of return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:09

Property Description

Luxurious Accommodation
Experience elegance and comfort at the 4-star-superior Best Western Alsterkrug Hotel in the Alsterdorf district. The tastefully decorated rooms with Mediterranean flair, flat-screen TV, and espresso machine offer a relaxing retreat.

Gourmet Dining
Indulge in a culinary journey at Restaurant Alsterkrug, serving up a delightful blend of traditional German and Mediterranean cuisine. Enjoy a refreshing drink on the garden terrace during the summer months for a perfect dining experience.

Relaxation and Wellness
Unwind at the 300m² alsterSPA included with your stay, featuring a variety of sauna options, a well-equipped fitness room, and a serene relaxation area. Treat yourself to rejuvenating spa treatments and massages for the ultimate relaxation.
Ready to immerse yourself in luxury and comfort at Best Western Alsterkrug Hotel? Book your stay now for an unforgettable experience!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORY

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 17 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for € 20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1085 reviews
Cleanliness: 8.8
Service: 9.3
Location: 9
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 8.3
Overall Experience: 9.1
I
Isabelle • solo_traveller • de
9
2026-07-17 • via Nuitee
E
Efe Erim • solo_traveller • tr
10
2026-07-17 • via Nuitee
C
Carola • solo_traveller • nl
8
2026-07-16 • via Nuitee
S
Sebastian • couple • de
10
2026-07-16 • via Nuitee
E
Eeli • solo_traveller • fi
7
Pros:

Very close to the airport. Super clean.

Cons:

Breakfast was not wort the price:( Also finnish sauna wasn’t hot enough

2026-07-15 • via Nuitee
S
Sebastian • couple • no
8
2026-07-15 • via Nuitee
M
Michel • solo_traveller • lu
10
2026-07-15 • via Nuitee
A
Acevedo • solo_traveller • cl
10
Excelente
Pros:

La ubicación, la atención muy buena, la habitación excelente

Cons:

no tengo quejas

2026-07-12 • via Nuitee
S
Sonja • couple • fi
8
Sonja
Pros:

Aamupala oli todella hyvä. Julkinen liikenne toimi hyvin hotellilta.

Cons:

Neljän tähden hotellissa pitäisi ilmastoinnin olla aina toiminnassa. Saimme huoneen,.jossa ei ilmastointi toiminut. Oli lämmin ja kostea ilma. Henkilökunta sanoi, että ilmastointi ei toimi, koska ulkona on viileä ilma. Mutta oli todella epämiellyttävän kosteaa. Henkilökunta tarjosi tuuletinta. Sanoin, ettei käy. Voin ostaa itse tuulettimen kaupasta. Lopulta saimme uuden huoneen, jossa oli tehty päivityksiä ja ilmastointi toimi.

2026-07-11 • via Nuitee
T
Thomas • solo_traveller • de
8
Ich werde wieder kommen
Pros:

Das freundliche Personal

2026-07-10 • via Nuitee
C
Claudia • couple • de
10
Guter Service, saubere und gute Zimmer - immer eine gute Wahl.
Pros:

Stets eine sehr gute Wahl, der Service stimmt, alles immer hanseatisch "unaufgeregt", saubere Zimmer in guter Größe. Wie immer alles top.

Cons:

ich habe keine Beanstandungen.

2026-07-09 • via Nuitee
K
Kasia • family_with_children • pl
10
2026-07-07 • via Nuitee
T
Tanja Scheler • solo_traveller • de
10
2026-07-06 • via Nuitee
K
Kathleen • family_with_children • de
10
2026-07-05 • via Nuitee
H
Herbert • couple • de
10
2026-07-04 • via Nuitee
N
Nina Emina • solo_traveller • no
10
Pros:

Quality, clean rooms, friendly staff, cosy

Cons:

Sound of traffic all night

2026-07-03 • via Nuitee
F
Florian • couple • de
10
2026-07-02 • via Nuitee
P
Peter • couple • nl
9
goed hotel met goede prijs kwaliteit
Pros:

Kamer met balkon. parkeergarage. restaurant met redelijk eten en terras buiten.

2026-07-02 • via Nuitee
L
Liv Anita • solo_traveller • no
10
2026-06-30 • via Nuitee
C
Cornelia • solo_traveller • de
9
2026-06-28 • via Nuitee