Movenpick Surabaya City

Hotels
•
Mövenpick
9.8 (351 reviews)
Jl Ahmad Yani No 71, Frontage , Surabaya , ID
+62 31 99845999

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Free
Children allowed

Facilities

Fitness facilities
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Spacious rooms
Good breakfast
Friendly staff
Cons:
Cleanliness issues
Location noise
Overpriced food

Categories

Cleanliness
9.75
Several reviews mentioned issues with cleanliness and dated linens.
Service
9.99
Guests commented positively about staff friendliness.
Location
9.76
Location received mixed reviews due to nearby traffic and train noise.
Room Quality
9.98
Rooms are well-kept, clean, and spacious.
Amenities
10
Good range of amenities including a gym and pool.
Value for Money
9.7
Mixed reviews regarding food prices and overall value.
Food and Beverage
9.25
Breakfast was good; however, dinner options were rated poorly.
Overall Experience
9.99
Overall experience was positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:38

Property Description

Luxurious Accommodation
Movenpick Surabaya City, a 5-star hotel, offers unparalleled comfort and style. With a fitness centre, sauna, and concierge service, indulge in luxury during your stay.

Convenient Amenities
Enjoy the convenience of free private parking, room service, and a 24-hour front desk at your disposal. Whether you need assistance or a delicious meal, we have you covered.

Prime Location
Located near major landmarks like Sharp Bamboo Monument and Submarine Monument, our hotel is the perfect base for exploring Surabaya. Plus, with easy access to Gubeng Train Station and Juanda International Airport, your travels are made effortless.

Book your stay at Movenpick Surabaya City now for a truly unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SUB

Location

Guest Reviews

9.8
Based on 351 reviews
Cleanliness: 9.75
Service: 9.99
Location: 9.76
Room Quality: 9.98
Amenities: 10
Value for Money: 9.7
Food and Beverage: 9.25
Overall Experience: 9.99
L
Lia • couple • ch
8
2026-09-19 • via Nuitee
L
Louis • couple • fr
10
Pros:

Un hôtel parfait. Tout le personnel est sympathique, dès l’accueil jusqu’au départ, ils nous ont bien conseillé et aidé pendant le séjour.
Les chambres sont spacieuse et très confortable, le lit est super, la douche également. L’isolation est parfaite, on est au calme et aucun bruit extérieur est entendu.
Le petit déjeuner est très complet, il permet de manger salé et sucré, avec une grande variété, et des bonnes boissons.
La terrasse avec la piscine est jolie, le grand + est le sauna ! Il est très grand.

Cons:

Le seul point négatif est la lumière d’urgence dans la chambre, elle est assez forte et garde le chambre éclairé pendant la nuit.

2026-09-18 • via Nuitee
N
Noor Hajar Mawaddah • solo_traveller • my
8
2026-09-17 • via Nuitee
S
Salina • couple • fr
10
Pros:

Chambre propre et spacieuse
Bon petit déjeuner

Cons:

Rien

2026-09-12 • via Nuitee
K
Kociucki • solo_traveller • fr
9
Pros:

Personnel accueillant et bienveillant

2026-09-12 • via Nuitee
D
Davide • solo_traveller • it
10
2026-09-08 • via Nuitee
R
Rosa • couple • nl
9
2026-09-07 • via Nuitee
B
Betty Meyda • family_with_children • id
7
2026-09-06 • via Nuitee
T
Tomasz • solo_traveller • pl
3
2026-08-31 • via Nuitee
J
Jessica • couple • it
10
Pros:

Bellissimo hotel, camera spaziosa, letto comodo, personale gentilissimo

Cons:

Nulla

2026-08-30 • via Nuitee
L
Laura • couple • it
6
Pros:

Camera spaziosa, abbastanza pulita. Hotel comodo per la vicinanza all’aeroporto, ma non se si vuole vedere la città.

Cons:

Cibo scadente

2026-08-28 • via Nuitee
Y
Yu Hua • couple • tw
10
Pros:

早餐很值得加購，可到現場再決定是否加購，下午五點到六點有點心時間可享用

2026-08-26 • via Nuitee
M
Martin • extended_group • cz
10
Wish we could
Pros:

Everything (more plus points for fee chocolate hour 😛)

Cons:

Nothing!

2026-08-24 • via Nuitee
D
Davis • solo_traveller • ca
10
Short and sweet, just had a quick stopover before bromo tour and it was a great spot to rest!
Pros:

Staff were incredibly friendly!

2026-08-23 • via Nuitee
T
Tobias • solo_traveller • de
8
2026-08-22 • via Nuitee
R
Richard Sinaga • family_with_children • nl
8
it was goed
Pros:

IT WAS GOOD

Cons:

The location is far from the city center

2026-08-19 • via Nuitee
Y
Yu Hua • couple • tw
10
2026-08-19 • via Nuitee
A
Althea Marie • solo_traveller • au
8
Pros:

Staff were very accommodating and the room was spacious and beds were comfortable. Would stay here again if I ever go back to Surabaya!

2026-08-16 • via Nuitee
A
Althea Marie • solo_traveller • au
8
2026-08-16 • via Nuitee
K
Koen • solo_traveller • nl
7
Comfortable but disappointed about the pool
Pros:

Really clean room and nice staff

Cons:

The pool was at the wrong side of the building. Therefore there was only shadow what made it really cold at the pool. If i’d known that I wouldn’t book the place

2026-08-14 • via Nuitee