Best Western Edinburgh/Columbus

Hotels
•
Best Western
8.2 (509 reviews)
11780 North Highway 31 , Edinburgh , US
+1 812-526-9883

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Very friendly, helpful staff
Consistently good hot breakfast
Clean, modern public areas and rooms (many mentions)
Convenient location near restaurants/attractions
Indoor pool; family-friendly
Cons:
Persistent musty/damp carpet smell reported by multiple guests
Some rooms have hard beds / less comfortable mattresses
Occasional breakfast item shortages and equipment (yogurt machine) failures
Occasional room maintenance issues (noisy bathroom fan, loose toilet) and reported staff entering without knocking

Categories

Cleanliness
7.3
Many guests praised that rooms and public areas were clean and modern, but multiple reports of a persistent musty/damp carpet smell and at least one instance of damp carpeting lower the score.
Service
8.9
Repeatedly described as very friendly, helpful and accommodating by many guests; staff interactions are a clear strength of the property.
Location
8.5
Several mentions of a great, convenient location with restaurants and attractions within walking distance; generally seen as a plus for trips and short stays.
Room Quality
7.7
Mixed reports: some guests found rooms comfortable and modern, others noted hard beds, cramped bathrooms, a noisy bathroom fan and a loose toilet — quality is inconsistent.
Amenities
8.2
Hot breakfast, an indoor pool and basic conveniences were frequently noted and appreciated, though occasional equipment issues (e.g., yogurt machine) and missing breakfast items were reported.
Value for Money
8.1
Guests generally felt the hotel provided a straightforward, convenient stay appropriate for its price point — adequate value overall for travelers seeking basics and a good breakfast.
Food and Beverage
8.4
Hot breakfast received consistent positive comments and was a highlight for many guests; some reviews noted missing menu items or a non-working yogurt machine, tempering the rating slightly.
Overall Experience
8.5
Majority of stays described as pleasant and suitable for families or short trips (pool and breakfast cited), though recurring issues with odors and some room defects held the overall experience back from excellence.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Convenient Location
Located steps from Edinburgh Premium Outlet Mall, Best Western Horizon Inn in Edinburgh, Indiana offers a prime spot for shopping enthusiasts. With nearby attractions like Exit 76 Antique Mall and Columbus, IN, guests can easily explore the area.

Comfortable Accommodations
Each room at Best Western Horizon Inn is well-equipped with modern amenities including a microwave, fridge, and free WiFi. Guests can relax in the seating area, catch up on work at the desk, and enjoy entertainment on cable TV.

Great Facilities
Guests can stay active in the indoor pool and fitness centre, or take care of business needs at the on-site business centre offering fax and photocopying services. The 24-hour reception ensures a seamless stay for all guests.

Book your stay at Best Western Horizon Inn for a delightful experience in Edinburgh, Indiana.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.2
Based on 509 reviews
Cleanliness: 7.3
Service: 8.9
Location: 8.5
Room Quality: 7.7
Amenities: 8.2
Value for Money: 8.1
Food and Beverage: 8.4
Overall Experience: 8.5
H
Helena claire • family_with_children • us
10
Pros:

N/a

Cons:

N/a

2026-11-05 • via Nuitee
M
Matthew Clossey • family_with_children • us
10
Honeymooners Dream!
Pros:

Location was great, restaurants were within walking distance, the cleanliness was superb.

Cons:

N/A we liked everything.

2026-10-23 • via Nuitee
J
Jan_Gianna • family_with_children • us
8
Quiet spot for a good night's sleep.
Pros:

The staff was friendly and upbeat. Room was quiet and bed was comfortable. Breakfast was nothing out of the ordinary but it was convenient before we hit the road.

Cons:

Seemed like they just shampooed the carpet because it felt a little damp?

2026-10-21 • via Nuitee
S
Stephanie • family_with_children • us
8
2026-10-17 • via Nuitee
J
Julie • couple • us
10
Good
Pros:

Friendly

Cons:

Yogurt machine didn’t work.

2026-10-13 • via Nuitee
M
Marcy • couple • us
10
Great stay!
Pros:

Very friendly staff, location was great!

Cons:

There was nothing we didn’t like!

2026-10-12 • via Nuitee
D
Douglas • solo_traveller • us
8
2026-10-12 • via Nuitee
K
Kathy • couple • us
8
Cons:

Breakfast could have been better.

2026-10-09 • via Nuitee
L
Lyons • solo_traveller • us
5
2026-10-07 • via Nuitee
D
Deb • solo_traveller • us
10
2026-09-16 • via Nuitee
D
DEHSA • solo_traveller • us
9
2026-09-14 • via Nuitee
H
Hagan • solo_traveller • us
9
2026-09-11 • via Nuitee
F
Fox • solo_traveller • us
9
2026-09-07 • via Nuitee
T
treasea • solo_traveller • us
5
2026-09-06 • via Nuitee
C
Christopher • solo_traveller • us
5
2026-09-06 • via Nuitee
D
DANIEL H III • solo_traveller • us
9
Pros:

Great choices for breakfast

2026-09-06 • via Nuitee
A
Abigayle • solo_traveller • us
6
Loved it !
Pros:

I love the friendly employees located at this location. I also appreciated that these are American staff not foreign employees that are harder to understand . The girls were very friendly and easy to communicate with .

Cons:

The only thing I didn’t enjoy was the funky smell

2026-08-31 • via Nuitee
C
Chris • family_with_children • us
7
Pros:

Breakfast was standard. Nothing to really complain about, saved my family from having to buy breakfast elsewhere.
You can hang a beef in the room with the AC on, gets super cold.

Cons:

The beds were hard, not very comfortable at all.

2026-08-21 • via Nuitee
P
Ponze • solo_traveller • us
9
2026-08-19 • via Nuitee
D
Dave • couple • us
8
2026-08-11 • via Nuitee