Best Western Mountain View Inn

Hotels
•
Best Western
7.4 (362 reviews)
1455 North 1750 West , Springville , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Unclean rooms
Unpleasant odors

Categories

Cleanliness
5.1
Negative reviews highlight issues with cleanliness and odors throughout the hotel.
Service
9.6
Staff was pleasant and helpful in addressing concerns.
Location
9.6
Conveniently located for events and activities in the area.
Room Quality
6.1
Rooms were old and outdated, with cleanliness concerns.
Amenities
7.1
The pool and jacuzzi were enjoyed, but there were cleanliness issues.
Value for Money
7.1
Inconsistent quality raised concerns about value for the price.
Food and Beverage
6.1
Breakfast options received mixed reviews and problems were reported.
Overall Experience
8.5
Overall experience was mediocre with a mix of positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:54

Property Description

Convenient Location
Located just eight km from Seven Peaks Water Park, Best Western Mountain View Inn in Springville, Utah offers a perfect getaway with its seasonal outdoor pool and hot tub.

Comfortable Accommodations
Guest rooms at this hotel are equipped with microwaves, refrigerators, and coffee makers for your convenience. Enjoy free WiFi, satellite TV with HBO, and cozy seating areas in each room.

Amenities and Attractions
Start your day with a complimentary breakfast buffet and take advantage of the business center and meeting facilities. Explore nearby attractions such as the Springville Museum of Art and Brigham Young University, all within 9 km of the hotel.

Book your stay at Best Western Mountain View Inn for a relaxing and enjoyable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SLC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.4
Based on 362 reviews
Cleanliness: 5.1
Service: 9.6
Location: 9.6
Room Quality: 6.1
Amenities: 7.1
Value for Money: 7.1
Food and Beverage: 6.1
Overall Experience: 8.5
S
Salazar • family_with_children • us
4
2026-02-13 • via Nuitee
D
DeeAnn • family_with_children • us
7
Fair for the price very nice staff
Pros:

Great location and its quieter than most other places

Cons:

Old and needs a good cleaning

2026-02-11 • via Nuitee
B
Brittany • couple • us
1
2026-01-30 • via Nuitee
R
Robyn • family_with_children • us
5
2026-01-29 • via Nuitee
E
Erik • family_with_children • us
7
2026-01-28 • via Nuitee
A
Alicia • family_with_children • us
9
Comfortable
Pros:

Breakfast was great
And the hotel staff were awesome

2026-01-20 • via Nuitee
K
Kaylianna • solo_traveller • us
2
They still haven’t figured out why I was double charged. The place wasn’t clean
Pros:

Location

Cons:

Place was dirty and smelled. Doors didn’t lock tight and the room was so humid. My card was double charged

2026-01-19 • via Nuitee
L
Lacy • couple • us
8
great, would stay again.
Pros:

Nice pet area, clean and spacious rooms.

Cons:

A.C. made a weird bag blowing noise in the middle of the night.

2026-01-19 • via Nuitee
J
James • couple • us
10
2026-01-19 • via Nuitee
C
Corrina • family_with_children • us
9
Very comfortable stay.
Pros:

The room was very comfortable and so was the bed.

Cons:

The breakfast wasn’t very good. Not much variety and they were out of things.

2026-01-19 • via Nuitee
L
Linda • family_with_children • us
10
2026-01-10 • via Nuitee
C
Colleen • family_with_children • us
8
Pros:

Staff friendly

Cons:

Could have been a little cleaner in the shower.

2026-01-09 • via Nuitee
A
Al • couple • us
10
Delightful
Cons:

Perfect

2026-01-09 • via Nuitee
I
I7848ABstacyb • Family
2
Worst Customer Service
Pros:

When we arrived we were told that their credit card machine "quits working every night at about 10:00(pm), we don't know why that's just what it does". They didn't even try to run my credit card, they just asked me to fill out a form authorizing them to run it when the machine started working again. I thought that this was very strange, but never imagined the inconvenience that this would become.

Later at about 12:40 am, after our whole family was asleep, we are all startled awake by the VERY loud hotel room phone. It was a call from the front desk, saying that there was a problem with our credit card and that we need to come down right away to pay for the room. My husband & I had to get up, get dressed, and go down to the front desk, just to realize that when their machine had started working again they tried running our card, but it wouldn't go through, so we needed to pay another way. The staff seemed to think that this was a justifiable excuse to wake us up in the middle of the night as though we were trying to deceitfully avoid paying. I had used customer loyalty points to pay for nearly half the room cost, so it wasn't even a significant amount of money that was owed.

All of this could have easily been handled on check-in (if they had reliable equipment) or even at check-out the next morning. The hotel's inability to correct their ongoing credit card equipment problem and decision instead to wake us up in the middle of the night, left us not only completely dissatisfied as customers, but insulted as well.

2026-01-02 • via Tripadvisor
S
Susan • solo_traveller • us
8
Very pleasant stay and perfectly located for the events we had traveled to Springfield to enjoy.
Pros:

No carpeting in the room! Yeah! It was lovely to feel safe walking across the floor. The beds were excellent and amenities nice.

Cons:

This is an older property. This said, there have been notable measures taken to update the bathroom and suite.

2026-01-02 • via Nuitee
E
Edgar • family_with_children • us
8
2025-12-20 • via Nuitee
A
Anthony • couple • us
10
Very nice
2025-12-15 • via Nuitee
C
Cami • family_with_children • us
6
The staff was great.just didnt feel real comfortable i the room kind of dirty mini fridge made loud noices all niggt
Pros:

TV was nice. Shower big and clean.

Cons:

Smelled old. Looked old and outdated. Dirty. Stuff on the floor and on the bed. Fridge made loud popping sounds all night.

2025-10-26 • via Nuitee
9
938markc938 • Family • Surrey, British Columbia
2
Pick another place!
Pros:

Hotel smell of urine. Mold in bathroom and poor seals on front door that allow smells and noise to come in n room. Terrible hotel. Do not stay!

2025-10-21 • via Tripadvisor
E
Elizabeth • family_with_children • us
9
Pros:

Good location, staff polite and friendly!

2025-10-21 • via Nuitee