Best Western Executive Inn & Suites

Hotels
•
Best Western
8.4 (328 reviews)
1720 Bush River Road , Columbia , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good breakfast
Cons:
Bugs in room
Limited breakfast options
Thin towels

Categories

Cleanliness
8.04
Multiple reviews mentioned that the rooms were clean but also noted issues like bugs and thin towels.
Service
9.51
The front desk staff received positive mentions for being friendly and helpful.
Location
8.55
Easy access to I-26 is a noted positive, but the area wasn't well-rated by some guests.
Room Quality
8.5
Generally mentioned as clean and comfortable, though there were issues with amenities such as cable TV and bugs.
Amenities
8.03
Breakfast options were seen as limited and there were quality concerns with items like towels.
Value for Money
7.49
Some guests felt the price was too high compared to the amenities received.
Food and Beverage
8.04
Breakfast received mixed reviews, with some guests liking the selection but others expressing disappointment.
Overall Experience
9.01
Most reviews reflect a generally good experience despite some negative feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:25

Property Description

Luxurious Amenities
Indulge in our outdoor pool and fully-equipped fitness centre. Stay connected with complimentary high-speed WiFi throughout the property.

Comfortable Accommodations
Relax in rooms featuring a microwave, refrigerator, and coffee machine. Enjoy the convenience of a work desk, cable TV, and plush bed linens for a restful stay.

Convenient Location
Located just off Interstate 20, minutes away from major attractions like Bush River Mall and the South Carolina State Museum. Book your stay now at Best Western Executive Inn & Suites for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GSP

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 328 reviews
Cleanliness: 8.04
Service: 9.51
Location: 8.55
Room Quality: 8.5
Amenities: 8.03
Value for Money: 7.49
Food and Beverage: 8.04
Overall Experience: 9.01
L
Lisa • family_with_children • us
9
Clean, very affordable, and would stay again!
Pros:

The room and facility was very clean and accommodating. I traveled with 2 teenagers so we needed multiple sets of towels for showers each day and they were clean and very willing to give us full set-ups just by walking down to grab them from the front counter. The AC in the room was nice and cool. The pillows were a bit hard for my liking, but we had multiple on the two queen beds so we made it work. Sheets seemed fresh and clean as well. The breakfast was minimal and not for special diets or gluten-free but the other family members we went with (we traveled for a wedding) liked it.

Cons:

Wish that they had water filter fill up station for water bottles/jugs and wish they had more accommodations for brekkie, like fresh fruit, or gluten free, vegan, options to go such as granola bars or protein bars.

2026-07-05 • via Nuitee
B
Barret • couple • us
1
2026-06-19 • via Nuitee
A
Adam • couple • pl
8
2026-06-12 • via Nuitee
C
Candace • couple • us
1
Horrible
Pros:

Worthless

Cons:

Worthless

2026-06-11 • via Nuitee
M
Michelle • solo_traveller • us
8
Friendly staff. Good for a one night stay!
Pros:

Friendly front desk staff! My request for top floor away from elevator was met and very quiet and comfortable, and clean!

Cons:

There was a distinctive smell in halls and a musty smell in room.
For the area/exit of the hotel, the rate seemed high for the condition, appeal, and the age of the hotel itself. Touting it as “executive” is a stretch.

2026-05-14 • via Nuitee
B
Brent • couple • us
1
We didn’t even check in. Dangerous area, unsafe parking lot. Left refund request at booking.com. No
Pros:

No breakfast

2026-05-13 • via Nuitee
K
Kelly • solo_traveller • us
8
2026-05-02 • via Nuitee
M
Macon • solo_traveller • us
9
2026-04-28 • via Nuitee
C
Carl • couple • us
9
Pros:

The owners were very nice and friendly.

2026-04-03 • via Nuitee
S
Sharon • couple • us
10
Overall I'd say very good.
Pros:

Breakfast was just fair.
As to location, the hotel is in a good spot. Road access very good. Location provides easy access to businesses, restaurants, entertainment.

Cons:

During the 1 night I was there, the quality of the breakfast biscuit was the only issue. I know that sounds petty, but the substance & quality was lack
Ing. Then again, I make my own

2026-03-22 • via Nuitee
H
Holsapple • couple • us
7
Adequate.
Pros:

It was a typical hotel breakfast.

2026-03-12 • via Nuitee
M
Merissa • couple • us
10
Pros:

Clean. Sengeta was a breath of fresh air happily greeting up with smiles a full of life. She needs a raise.

2026-03-02 • via Nuitee
D
Denesha • couple • us
10
2026-02-23 • via Nuitee
S
Skyler • extended_group • us
10
Pros:

Amazing front desk staff

Cons:

I liked everything

2026-01-20 • via Nuitee
J
Jonathan • solo_traveller • us
7
2026-01-19 • via Nuitee
B
Bryan • solo_traveller • us
10
Pros:

From the moment I checked in, I felt at home. Traveling for business, I needed a clean, quiet place to work with dependable wifi and all were provided. Easy access to I-26. Will definitely stay there again.

Cons:

N/A

2026-01-19 • via Nuitee
K
Karen • couple • us
7
Pros:

The room was clean. The pillows and bed were comfortable. The breakfast had a good selection and the food was tasty. The people at the front desk were friendly and helpful.

Cons:

The towels were very thin and I would have liked to have had more than one a piece. It would have been nice to have shower gel provided.

2026-01-19 • via Nuitee
K
Keosha • extended_group • us
1
Pros:

Nothing didn’t get to check in

Cons:

I was told hotel was full couldn’t check in

2026-01-08 • via Nuitee
S
Sharon • family_with_children • us
9
My go-to travel motel!
Pros:

Best Western is my preferred venue. It is usually clean, breakfast is good, and the rates are a good value.

2026-01-02 • via Nuitee
L
L Stew • family_with_children • us
7
2025-11-23 • via Nuitee