Holiday Inn Express & Suites Phoenix - Tempe by IHG

Hotels
Holiday Inn Express
8.5 (500 reviews)
670 N. Scottsdale Road , Tempe , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Comfortable beds
Good breakfast
Cons:
Noisy rooms
Issues with cleanliness
Limited parking
Delayed service for towels

Categories

Cleanliness
7.71
Several reviews noted issues with cleanliness such as overpowering smells and dirty carpets.
Service
9.18
Consistent mentions of friendly and accommodating staff, positive experiences with service.
Location
8.22
Location was generally appreciated despite noise concerns from nearby highways and freeways.
Room Quality
7.67
Mixed experiences with room quality, highlighted concerns about noise, size, and room assignments.
Amenities
8.7
Amenities were positively highlighted, particularly breakfast options.
Value for Money
8.66
Good value for overall offerings, especially with positive remarks on free breakfast.
Food and Beverage
9.21
Breakfast options received high praise, with a variety of appealing choices.
Overall Experience
8.68
Despite some drawbacks in noise and room issues, guests generally reported a satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:50

Property Description

Convenient Location
Holiday Inn Express & Suites Phoenix - Tempe, an IHG Hotel, offers a prime location just 17 km from Copper Square and Phoenix Convention Center. Perfect for both leisure and business travelers.

Modern Amenities
Enjoy a range of amenities including an outdoor swimming pool, fitness centre, and free WiFi throughout the property. Relax in the hot tub or stay productive at the on-site business centre.

Nearby Attractions
Explore nearby attractions like the Hall of Flame Firefighting Museum and Phoenix Zoo, all within a short distance from the hotel.

Experience comfort and convenience at Holiday Inn Express & Suites Phoenix - Tempe. Book your stay now for a memorable trip.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 500 reviews
Cleanliness: 7.71
Service: 9.18
Location: 8.22
Room Quality: 7.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 8.68
D
Danielson family_with_children us
8
2026-03-27 via Nuitee
S
Stephanie family_with_children us
10
Our stay was great.
Pros:

I like the staff who were friendly and helpful. Clean facility..

Cons:

N/A

2026-03-26 via Nuitee
A
Anna couple us
1
I wish I had a better experience in Arizona, this was my first visit to Arizona
Pros:

I didn’t like the smell of the room, I asked to change to another room.

Cons:

The toilet was with stains and the sink

2026-03-25 via Nuitee
J
Jillian couple us
5
2026-03-22 via Nuitee
W
Wagner family_with_children us
6
I was expecting to use the jacuzzi. However, it got broken the day before we get there.
Pros:

It was clean.

Cons:

The breakfast wasn't good. It haven't even bananas.

2026-03-17 via Nuitee
C
Carrie family_with_children us
6
Expensive for what you get
Pros:

Beds are comfortable. Great location

Cons:

The first room A/C was broken. They wanted to send someone up to fix it instead of just moving rooms. Requested new room. Moved me by employee facilities, so extremely loud and constant doors slamming. TV had disability setting that could not be turned off. Drinking Water available was not filtered. Breakfast was not great.

2026-03-10 via Nuitee
J
Jennifer couple us
6
For the price I wished I’d booked somewhere else to be honest.
Pros:

Rooms were clean and the location was good for us.

Cons:

Hot tub/spa wasn’t working. People were smoking pot on property. The breakfast wasn’t good. Eggs had no taste, bacon wasn’t fully cooked, sausage patties were like hockey pucks, pancake machine wasn’t working. Nice selection of yogurt. Cinnamon rolls were good.

2026-03-07 via Nuitee
Y
Yuhan couple us
9
Pros:

Modern, room is brand new and clean, breakfast is great, location is close to the airport and have free parking

Cons:

A little noisy because it is close to the highway, I’m in the room not facing the highway, so is okay

2026-02-28 via Nuitee
G
Gencer solo_traveller us
10
It was good
Pros:

Room clean

Cons:

Elevators need to be checked

2026-02-28 via Nuitee
V
Veronica family_with_children us
7
2026-02-23 via Nuitee
A
amit family_with_children il
10
Cons:

All

2026-02-23 via Nuitee
C
Christina family_with_children us
7
Good for a quick weekend stay.
Pros:

Location was good but could hear planes and street traffic.

Cons:

Loud, small.

2026-02-10 via Nuitee
S
Sarah solo_traveller ua
6
Pros:

Breakfast had a lot of choices. Very clean buffet. Sheets seemed very clean

Cons:

No non-dairy milk options. Limited water/tap water throughout hotel. Room smelled very musty which is wild since it’s in the middle of the desert.

2026-02-10 via Nuitee
W
Wanting solo_traveller us
10
2026-01-26 via Nuitee
J
John family_with_children us
8
2026-01-24 via Nuitee
J
Jason couple us
7
Pros:

Nice and clean

Cons:

The whole place smelt like sulfur from the lobby to the top floor

2026-01-24 via Nuitee
A
Angel couple us
8
2026-01-22 via Nuitee
E
Eduardo couple us
6
2026-01-20 via Nuitee
E
Enzo solo_traveller us
9
Localização
Cons:

Máquina de lavar roupas quebrada

2026-01-19 via Nuitee
K
Karina family_with_children us
8
2026-01-19 via Nuitee