Share this hotel
Facilities
Property facilities
-
Fitness facilities
-
WiFi available
-
Free WiFi
-
Parking
-
Free Parking
-
Non-smoking rooms
-
Air conditioning
-
Fitness center
-
Swimming pool
-
24-hour front desk
-
Business center
-
Heating
-
Family rooms
-
Pets allowed
-
Laundry
-
Express check-in/check-out
-
Safety deposit box
-
Fax/photocopying
-
Golf course
-
Facilities for disabled guests
-
Meeting/banquet facilities
-
Hot tub/Jacuzzi
-
Dry cleaning
-
Non-smoking throughout
-
Daily housekeeping
-
Designated smoking area
-
Accessible parking
-
Minimarket on site
-
Wheelchair accessible
-
ATM/cash machine on site
-
Heated pool
-
Vending machine - drinks
-
Indoor pool
-
Toilet with grab rails
-
Vending machine - snacks
-
Kid-friendly buffet
-
Lower bathroom sink
-
Higher level toilet
-
Outdoor furniture
-
Sun loungers or beach chairs
-
Fruits
-
Shallow end
-
Visual aids: Braille
-
Auditory guidance
-
Staff adhere to local safety protocols
-
Laundry washed per local authority guidelines
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Hand sanitizer in guest room and key areas
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Invoice provided
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Shared stationery like menus, pens are removed
-
Guest room sealed after cleaning
-
Property cleaned by professional cleaning companies
-
CCTV outside property
-
CCTV in common areas
-
Process in place to check health of guests
-
Screens / Barriers between staff and guests for safety
-
Face masks for guests available
-
Key card access
-
Mobile app for room service
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Spacious Rooms with Amenities
Experience comfort and convenience at the Best Western PLUS Kennewick Inn. Our spacious rooms come equipped with free Wi-Fi, cable TV, microwave, refrigerator, and coffee maker. Relax in a large work desk and seating area in each room.
Indoor Pool and Full Breakfast
Take a dip in our indoor pool and unwind in the sauna. Start your day right with a daily full breakfast offering hot items, fruit, and beverages. Stay active in our gym, rejuvenate in the jacuzzi, or catch up on work at the business center.
Nearby Attractions
Conveniently located just half a mile from Canyon Lakes Golf Course, our hotel is also close to Crazy Moose Casino and Broadmoor Park Outlet Mall. Explore Badger Mountain Vineyards or catch a flight from Tri-Cities Airport, both just a short drive away.
Book your stay at the Best Western PLUS Kennewick Inn for a memorable experience!
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Property Accessibility
- Hill Located: No
- Ramp: No
- Entrance Type:
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Lifts Accessible: Yes
- Hill Located: No
- Ramp: No
- Entrance Type:
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Lifts Accessible: Yes
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Room Knock Sign: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Bathroom Doors Indicator: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Bathtub: Yes
- Bathroom Emergency Cord: Yes
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Chair: Mobile
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: Yes
- Lift In Pool: Yes
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Public Toilets Grabbing Handles: No
- Public Toilets Visual Indicators: No
- Crouches Cane Impaired: No
- Elderly Impaired: No
- Electric Wheelchair: No
- Hearing Impaired: No
- Manual Wheelchair: No
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: No
- Crouches Cane Impaired Score: 0
- Elderly Impaired Score: 0
- Electric Wheelchair Score: 0
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 0
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 0
Guest Reviews
This is by far the worst customer service I've ever experienced. First of all when we booked we saw several advertisements stating a price match guarantee. We found a better rate and then booked with BW. I submitted the form with screenshots to prove the price difference. Please see below for the advertising of price match on BW website. The screen shot of the better price. And the price of bw for the same day.
We put on the reservation we had a service animal but upon arrival they were very short stuff us and proceeded to bounce us around rooms to accommodate the animal we had already informed them of.
And they proceeded to charge an Additional $250 local fee. We had moved to spokane but were in the area to sell our home. Not locals but they didn't listen. In the end they charged us $434.00. For a room that was not the one advertised or that we paid for.
When the price match peeps got back to me they have only argued with me over the price match. They said the price had to be available when they reviewed it days later in order to price match. Meaning my limited low price on Super.com was no longer available 3 days later so they won't honor it. Even with a screen shot. See emails below. Then they told me the super.com was sold out and that's why they wouldn't honor. Then told me it was not a better price. So they wouldn't honor it.
See below the price difference is clear.
BW before tax: 164.15
Super before tax 146.74
BW after tax: 184.88
Super after tax 164.58
Both show Super lower. So that email is wrong completely.
Then the service and room were so bad. It was not the room we paid for. They moved us. Treated us like we annoyed them. So we checked out and left that day. We didn't stay the night.
We still have a 434.00 charge on our card. They haven't sent the fee back yet. They told us 4 different prices. On BM receipts say 164.15. Then 184.88. Then 219.88. They charged us over 400$
We didn't even stay. And they are giving me the runaround about the guarantee still and about the way our stay went.
For such a big company they are truly showing how they will fight and be stingy even if they are wrong. They say price match in the listings. They even give you a quick run down of the rules for it. But then they hide behind this little stipulation in the fine print that says "if the price matches when they review it..." so however many days they decide to wait before they review it.... if it still matches after that, then they honor the price match. See the proof in the pictures.
Location was ok.
No coffee either in our room or at the breakfast. Coffee maker didn't work the first am & instead of fixing it they just didn't bother to give us any coffee at all. Breakfast was one person trying to do everything * the one coffee thermos was always empty. Ridiculous.
Staff are always friendly and helpful. The hot tub and pool were very clean and comfortable temperature. Very nice room. Will book again.
The fire alarm went off in my room 2 times. It scared my granddaughters.
Breakfast ended at9:30
Location, and it’s always clean with friendly staff.
Kids in the swimming pool after 10:00pm. It is supposed to be adult only after 10pm. The last 3 times I have been there, no one enforced the curfew
This property is older. It seed as if remodeled a decade ago. We are Best Western Premier members. Adding the Plus to a property is usually a sign that we will be comfortable. Not so here.
Best access traveling south through Tri-Cities. Best access to food, shopping, golf, etc.
Absolutely wonderful staff!
Exceptionally friendly staff that were very attentive and professional. The facility was clean and rooms were very comfortable. We would definitely stay here again.
One of the mattresses in our room was very very old and broken down, so we slept in the other bed.
La atención
Nada
Clean
Small bathroom
Food was awfull.
Hot tub pool 24/7 Staff was great And hot tub in my room too
Breakfast
Nice bed decent location
Hot tub which was half the reason for the stay was almost colder than the pool right next to it and DISGUSTING in color
Your guide to the flawless travel experience
Popular Countries
Get our app
