Clarion Pointe Greensboro Airport

Hotels
7.8 (1056 reviews)
7800 National Service Road , Greensboro , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Good breakfast (fresh, hot, delicious)
Convenient location (close to airport)
Cleanliness noted by several guests
Pleasant aesthetic/decoration
Quiet for many guests / suitable for repeat stays
Cookies at check-in
Good location and price for some bookings
Cons:
Requested cribs not provided
Moldy bathrooms and mildew smell; poor ventilation
Pool issues: small, dirty (feathers/bugs), closed early, door propped open
Security concerns (unauthorized access, disruptive incidents)
Room maintenance problems (broken handles, AC/power issues, hot rooms)
Overpriced / room misrepresented (suite expected but not delivered)
High humidity causing damp/slippery floors
Intermittent WiFi and non-functional TV reports

Categories

Cleanliness
7
Mixed: several guests said the hotel was clean, but there are multiple reports of moldy bathrooms, mildew smell near the pool, bird feathers/bugs in the pool and high room humidity causing damp floors.
Service
9
Generally strong: staff frequently described as friendly, helpful and welcoming (cookies at check-in mentioned). Some service failures reported (crib requests not honored, silent/aloof reception interaction), but overall service sentiment is positive.
Location
9
Mostly positive: many guests praised the location (including proximity to the airport and convenience), though a few found the immediate area boring or not much nearby.
Room Quality
6
Below average: multiple maintenance and comfort issues reported (broken drawer handle, shower handle injury, slow elevator, AC/power issues causing hot rooms, high humidity and damp floors, TV not working).
Amenities
8
Mixed amenities: breakfast and check-in treats received strong praise, but pool-related problems (small, dirty, closed early, door propped open), missing crib requests, and intermittent WiFi reduce the score.
Value for Money
6.5
Below target: at least one guest reported being overcharged/misrepresented for a suite; others found location/price acceptable. Overall value perception leans slightly negative.
Food and Beverage
9
Positive: multiple guests praised the breakfast as fresh, hot and delicious; check-in cookies also noted positively.
Overall Experience
7.9
Mixed but decent: several guests called their stays wonderful or said they'd return, while others reported serious negatives (safety/security incidents, missing crib, cleanliness/maintenance issues).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 00:03

Property Description

Convenient Location and Shuttle Services
The Clarion Pointe Greensboro Airport is strategically situated just 10 minutes away from the Piedmont Triad Airport, with complimentary shuttle services for added convenience.

Comfortable Accommodations and Amenities
Guests can enjoy well-equipped rooms featuring a microwave, refrigerator, and 32-inch cable TV. Additionally, the hotel offers free Wi-Fi, turndown service, a gym, and a business center.

Nearby Attractions and Facilities
Located a short drive from popular destinations like the Greensboro Coliseum and Wet 'N Wild Emerald Point water park, the hotel provides easy access to key attractions. Explore the area with the assurance of a 24-hour front desk and laundry facilities at your disposal.

Book your stay at Clarion Pointe Greensboro Airport for a seamless blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

There is a daily surcharge for pets at this property for stays up to 5 nights. Please contact the property regarding restrictions and fees.

Please note that for guests who violate the nonsmoking policy there will be a USD 250.00 fee assessed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GSO

Location

Guest Reviews

7.8
Based on 1056 reviews
Cleanliness: 7
Service: 9
Location: 9
Room Quality: 6
Amenities: 8
Value for Money: 6.5
Food and Beverage: 9
Overall Experience: 7.9
R
Ronique • solo_traveller • us
10
Great location and friendly staff
Pros:

The location was great- though the Marriott sign was not easily visible from the road.

Cons:

There was a slight odor throughout the entire hotel. Unsure if what it was, but it was noticeable from day one and did not go away.

2026-08-29 • via Nuitee
A
Ashley • couple • us
8
Stayed one night it was nice
Pros:

Clean, nice, convenient

2026-08-24 • via Nuitee
T
Tyshecia • family_with_children • us
5
Unable to use the pool, decent location
Pros:

The location was easy to find. Breakfast was good & check-in was easy.

Cons:

Stayed for 5 nights & couldn't use the pool, traveling with kids you need a pool.... While on the elevator we noticed it looked like it was being drained. Got back to the room, called the front desk to ask about it. The guy says yes we have to drain it & refill it. I ask how long will this take? He says he's not sure. I ask hrs? days? Wks? He says probably a wk or so... I say so you didn't think it was important to inform your guess of this? That's one of your amities & when I book somewhere I expect the amities I booked, especially with kids. He tells me No only if the guest ask then we'll tell them! That is completely unacceptable & just flat out rude! There was no sister hotel or discount offered. Unbelievable!

2026-08-23 • via Nuitee
L
Lisa • solo_traveller • us
6
Had no choice needed a good cleaning better breakfast offer
Pros:

Service the people at the desk where amazing

Cons:

Dirty

2026-08-22 • via Nuitee
A
Augusto • solo_traveller • us
10
Good
Pros:

Todo
Good

Cons:

Todo good

2026-08-21 • via Nuitee
A
Archer • family_with_children • us
1
I wouldn’t recommend this hotel to anyone.
Pros:

Somewhat decent breakfast

Cons:

The room was filthy, disturbingly filthy.

2026-08-18 • via Nuitee
C
Chris Melsim • solo_traveller • us
2
Uncompromising and rude
Pros:

Good location. I had stayed here previously and everything was great. Unfortunately that was not my experience this time. However, I will say the manager Maria went above and beyond to correct an issue. However, after she left a staff member attempted to undermine her.

Cons:

Staff misinformed me about their pet policy prior to my arrival then attempted to charge me an additional $75 per night fee for a three night stay. Our room had rust on furniture, humid room, damaged tub and the beds were very uncomfortable, so much so that we left a day early. As well as a staff member attempted to question my child about my pet instead of speaking with me. Then was nonchalant once I told her the matter had been resolved prior to her shift and she should've spoken to me not a child. Overall the experience was bad and we decide to leave due to the discomfort of the room and the rudeness or the older Asian lady staff member. Per staff though the room was not up to par and we left early due to this they would not adjust the cost. This is bad business and I would not recommend this hotel.

2026-08-18 • via Nuitee
R
Robert • solo_traveller • us
7
2026-08-18 • via Nuitee
J
Jerquin • family_with_children • us
7
It was a good stay
Pros:

N/a

Cons:

It looks old

2026-08-17 • via Nuitee
S
Sephyr • solo_traveller • nl
7
Definitely recommended
Pros:

Brilliant breakfast honestly for the price of your stay. Very clean room and the bed slept amazing. No real noise issued with noise of the planes flying over either. I'll definitely book again next time because the value for the price is just phenomenal.

Cons:

Only the pool wasn't very attractive to make use of due to how small it was and it didn't look very clean either. Also our TV didnt have a working remote and despite asking about it a few times they never came to fix it during our stay. But we could plug in our switch and laptop just fine so we worked around it.

2026-08-17 • via Nuitee
L
Louette • family_with_children • us
3
Need improvement to rooms!!
Pros:

The complimentary cookies, some breakfast items and NOTHING ELSE!

Cons:

Terrible pull out sofas, very rusty and dirty mattresses. Trash underneath mattresses, poor ventilation in room

2026-08-17 • via Nuitee
A
Aquilis • couple • us
10
2026-08-17 • via Nuitee
D
Dorothy • family_with_children • us
9
2026-08-14 • via Nuitee
A
Alan • solo_traveller • us
3
2026-08-14 • via Nuitee
E
Ebony • couple • us
1
2026-08-12 • via Nuitee
E
Emma • solo_traveller • us
6
The stay was pleasant but the bed was hard
Pros:

It was very quiet

Cons:

The bed was very hard

2026-08-11 • via Nuitee
F
Frankie • solo_traveller • us
10
2026-08-09 • via Nuitee
A
Angel • couple • us
10
2026-08-08 • via Nuitee
W
William • family_with_children • us
1
Horrible
Pros:

Nothing

Cons:

How I got lied to multiple times and never got a crib

2026-08-06 • via Nuitee
R
Rebecca • family_with_children • us
2
Needs cleaning, renovation and ventilation otherwise it should be closed
Pros:

Nice staff

Cons:

Moldy bathrooms
Mildew smell at entrance near pool
Poor air flow

2026-08-03 • via Nuitee