Comfort Inn & Suites Sharonville - Cincinnati North

It was nice. The staff was accommodating and helpful. It was clean, and the BIGGY - no critters!!

Never again

Staff is wonderful

It was really nice

Loved it everyone was so friendly

Bathroom shower needed some touch ups but everything else was nice.

The hotel is old but has been recently renewed. It looks sharp and clean, but after a while in our room it was clear that it hadn’t been cleaned properly from the prior guests. Frozen food left in the freezer, candy wrappers just under the headboard, a couple hairs in the tub.

I will say that our concerns were addressed immediately and professionally. We felt much better once we observed the sheets to be switched out etc.

This hotel is in good shape at the moment but without constant care it could fall to disrepair quickly.

It is good value for the price as long as it is taken care of.

Everything

I travel a lot especially for work but I 10/10 would recommend this hotel. It looks to be recently remodeled and updated, staff were extremely helpful and friendly. Room was clean and halls were well kept along with the bed being comfortable.

I had a wonderful stay here! The hotel offers excellent amenities, and everything is well-maintained. The rooms are recently renovated, very clean, and feel fresh with all-new furniture and modern touches. The Wi-Fi worked perfectly throughout my stay, which made things very convenient. Breakfast was delicious with a good variety of options to start the day right. On top of all that, the staff were incredibly kind and welcoming, always ready to help with a smile. Overall, it’s a great place to stay and I would definitely recommend it!

My stay was excellent from start to finish. The rooms are newly renovated, beautifully furnished, and very comfortable. Everything feels fresh and modern, with all new furniture and thoughtful details. The amenities provided were great, and the Wi-Fi was fast and reliable. Breakfast was tasty with plenty of choices, and it was a nice way to start the day. What stood out the most was the kindness and hospitality of the staff — they truly make you feel welcome. Overall, this hotel is a perfect blend of comfort, convenience, and warmth.

From the moment we arrived, the staff made us feel welcome and valued. The room was spotless, comfortable, and beautifully decorated. Amenities were excellent — the pool and gym were top-notch. The location was perfect, close to major attractions and great dining options. Every detail was thoughtfully taken care of, making our stay truly relaxing and enjoyable. Highly recommend this hotel for anyone looking for a perfect getaway!

We booked a room and soon as we opened the door and turned on the lights the ROACHES scattered.. I couldn't pull my phone out fast enough to record also Raj was very rude he brushed us off told us "well don't stay here then" even when we showed him the ROACHES he didn't accommodate for our room even though we are choice privilege members and had enough points to use or offer another room nor were we able to get our refund back mind you this was around 2am corporate couldn't help or customer relations didn't care they actually hung up on me 0/10 DO NOT STAY IN THIS ROACH INFESTED PLACE!!!!!! I have a video I'm not able to upload

Great stop for the night

Good room

My reservation for two rooms was not handled properly by the front desk staff. Upon arrival, the staff told me that my reservation was only for one room. For some reason, the computer system didn't show both rooms when I booked different persons staying in each room. The computer system should display both rooms that were booked by the person making the reservation. I had to initially pay for an additional room because of this error. The front desk staff took no responsibility and was not willing to assist in resolving this issue until I called Expedia to help.

.

We had 2 rooms with double queen beds. The room on the 1st floor was fine. The second room (#218) had an active leak in the bathroom above the toilet from the room above. When we opened the bathroom door there was a pool of water around the toilet and black mold on the ceiling where the leaking was happening.

We ended up having to call the front desk from our cell phones because the room phone didn't work. The woman behind the desk was not particularly helpful then. She said she would need to talk to a manager and then gave us no plan of action. We ended up going down to the lobby to talk to her again, and while we were down there she finally tried calling the manager instead of chatting to her friend in the lobby to see if we could get a different room.

They were out of rooms with double beds and said they would put us in a king suite (#211). Come to find out that room did not have a working air conditioning system. It was in the upper '80s low '90s outside.
When we first went in it was warm and very humid, but we assumed maybe the door between the two rooms of the suites have been closed, so the air didn't properly circulate. When we got back from dinner we learned the AC problem was a known issue as another couple who was in the elevator with us had that room previously and got moved out of that room due to the AC issue.

Eventually they brought us a box fan for the night, but that did little to actually cool the room.

The place need some upgrades

The property smelled good upon arrival. The lobby was clean. Our room smelled of mildew. The bed had some kind of stains on the side of the sheets. Crates and towels was outside. Some young lady comes out her room with bluetooth speaker extra loud and her large dog and no lease. I was very worried how the night would go there. I was only there 20 mins max and checked out