Courtyard by Marriott Waterloo St. Jacobs

Hotels
Courtyard by Marriott
8.6 (464 reviews)
50 Benjamin Road East , Waterloo , ca

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean room
Friendly staff
Good location
Cons:
High price
Cleanliness issues
Lumpy mattress

Categories

Cleanliness
8.43
Some guests reported cleanliness issues, including a bad smell and lack of toiletries.
Service
9.4
Numerous reviews praised the staff for being friendly and attentive.
Location
9.44
The hotel is conveniently located near St. Jacob's market and dining options.
Room Quality
7.89
Some reviews mentioned concerns with room comfort and the condition of facilities.
Amenities
8.42
Amenities were generally adequate but with some critiques on breakfast options.
Value for Money
7.88
Guests felt the hotel was expensive relative to offerings and some amenities.
Food and Beverage
8.43
Breakfast received positive comments but some guests found it lacking.
Overall Experience
8.9
The overall experience was good, with some reservations about specific details.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:50

Property Description

Convenient Location
Centrally located between Waterloo and St Jacobs, the Courtyard by Marriott Waterloo St. Jacobs offers easy access to popular attractions like St Jacobs’ Market and Bingemans Funworx.

Modern Amenities
Each guest room features a flat-screen TV, microwave, fridge, and free Wi-Fi for ultimate convenience. The stylish rooms with red accents and wood furnishings create a cozy atmosphere, with select rooms even offering a fireplace for added comfort.

Dining and Recreation
Guests can enjoy delicious meals at The Bistro & Lounge for breakfast and dinner, as well as grab a cup of coffee from the lobby throughout the day. Stay active at the on-site fitness centre, providing a great way to unwind after a day of exploring.

Experience comfort and convenience at Courtyard by Marriott Waterloo St. Jacobs - book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YKF

Location

Guest Reviews

8.6
Based on 464 reviews
Cleanliness: 8.43
Service: 9.4
Location: 9.44
Room Quality: 7.89
Amenities: 8.42
Value for Money: 7.88
Food and Beverage: 8.43
Overall Experience: 8.9
A
Ana solo_traveller ca
10
2026-08-14 via Nuitee
W
Wildman couple ca
8
2026-08-13 via Nuitee
M
Michael solo_traveller ca
9
Happy 😊
Pros:

Location was great for our needs.
Breakfast off of a menu was great.

Cons:

No chairs and table.

2026-08-12 via Nuitee
S
Steve solo_traveller ca
8
Pros:

The consistency of being at a Courtyard Marriot. You know what to expect and what is included. Room layout was good, facility clean as always.
Staff was very friendly.

Cons:

Water pressure! Shower head in my room needs to be replaced. Outlets attached to lamps( bedside) wouldnt even hold the plug( just fell out- needs attention/replaced).
Elevator call button for 3rd floor is noticeably damaged/lose.

2026-08-07 via Nuitee
M
Maria couple ca
7
Satisfactory
Pros:

Location
Clean room

Cons:

I didn’t really expect more
Stayed for convenience .
It is not my choice of a destination hotel

2026-08-04 via Nuitee
J
jelijo Couples Thornhill, Vaughan, Ontario
10
A great place to stay in St. Jacobs
Pros:

When we decided to stay overnight in St. Jacobs, we were surprised by the number of hotels near the farmer’s market. We evaluated several options based on their ratings and prices for the day of our stay. The Courtyard Marriott was one of the final three hotels on our list. Having stayed in various hotels within this chain before, we had always been satisfied, so we decided to book a room there for the night. We were not disappointed.
The staff at the hotel were fantastic—friendly and eager to assist with even the smallest requests, such as providing a bandage for a guest in need. While it would have been nice to check in early, we understood that the previous night had been completely sold out, and rooms were still being vacated when we arrived. Instead of the usual “no,” the staff explained the situation politely.
The room itself was clean and spacious, and the lobby was inviting, offering a relaxing space to sit while we waited for our room. We appreciated that there was a dining option available, and we decided to go there in the evening for a nightcap. The server was exceptional, providing detailed explanations of the whiskeys that were available.
Although the Courtyard Marriott is not the least expensive hotel in the area, we believe it offers great value. If we return to St. Jacobs, we would definitely choose to stay there again.

2026-07-26 via Tripadvisor
L
Lord solo_traveller ca
9
2026-07-14 via Nuitee
W
Wai man extended_group hk
8
2026-07-12 via Nuitee
C
Cristina couple ca
9
2026-07-05 via Nuitee
S
Sabrina couple ca
10
Very friendly workers and perfect location.
Pros:

The service was wonderful and friendly

Cons:

The pillows were stained blue

2026-06-23 via Nuitee
S
Sharon extended_group ca
8
Cons:

Funny smell in room. Streaming service needed our own account.

2026-06-20 via Nuitee
T
Taimaz extended_group ca
7
Pros:

Friendly staff, clean, quick service.

Cons:

The bathroom sink wasn't draining, and it got fixed the next day after I asked reception for a fix.
The Bistro gets busy in the morning, so take that into consideration if you need to leave on time.
The location is almost at the edge of the city, but still walkable to the university area (~1 hr), and ride-share is pretty cheap (~10$).

2026-06-15 via Nuitee
G
gordon extended_group ca
8
2026-06-15 via Nuitee
R
Ryan solo_traveller ca
8
2026-06-14 via Nuitee
J
June solo_traveller ca
10
Pleasant
Pros:

Close to some places of interest

Cons:

Can’t say anything negative

2026-06-12 via Nuitee
J
Jason family_with_children ca
8
Good quality stay. Exactly as advertised.
Pros:

Very clean hotel. Excellent customer service. Wonderful breakfast too!

Cons:

Not much to do in the hotel nor around the area for kids. Not a lot of free tv channels

2026-06-11 via Nuitee
A
Ahmadreza solo_traveller ca
8
2026-06-10 via Nuitee
C
C Paul solo_traveller ca
8
2026-06-09 via Nuitee
R
ron couple ca
9
Great hotel, friendly staff- safe and clean
2026-05-24 via Nuitee
D
Dextor solo_traveller ca
9
2026-05-21 via Nuitee