Chic & Basic dot

Hotels
8.8 (3385 reviews)
5 Calle del Maestro Victoria , Madrid , es

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Facilities

Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Very clean
Spacious rooms
Cons:
Issues with breakfast
Limited amenities
No hot water

Categories

Cleanliness
8.94
The cleanliness was praised as excellent, with multiple reviews highlighting the hotel as very clean.
Service
9.11
Staff were generally described as friendly and helpful, although some reviews noted issues with communication.
Location
9.45
The location received high marks for being central and perfect for exploring the city.
Room Quality
8.7
Rooms were described positively, though some reviews mentioned issues like hard beds and lack of amenities.
Amenities
8.43
Some guests were disappointed by the lack of amenities like toiletries and breakfast, affecting the overall score.
Value for Money
8.89
The hotel was seen as reasonably priced for its quality and location.
Food and Beverage
7.94
Negative feedback about the breakfast offering led to a lower score for food and beverage.
Overall Experience
8.91
Most guests had a positive overall experience, but some issues noted affected the score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:51

Property Description

Central Location in Madrid

Located in the heart of Madrid's Centro district, Chic & Basic dot offers a prime location just steps away from iconic landmarks such as Plaza Mayor, Gran Via, and Puerta del Sol. With Mercado San Miguel and the city centre within walking distance, guests can immerse themselves in the vibrant atmosphere of the city.

Comfortable Rooms with Modern Amenities

The air-conditioned rooms at Chic & Basic dot are designed for both comfort and convenience, featuring free WiFi, flat-screen TVs, and safety deposit boxes. Each room is equipped with cozy bed linen and towels, ensuring a relaxing stay for every guest.

Exceptional Service and Dining Options

Guests can start their day with a delicious à la carte or continental breakfast at the hotel. The multilingual staff at the 24-hour front desk are always ready to assist with any inquiries, providing valuable insights and assistance to make your stay memorable.

Experience the perfect blend of comfort and convenience at Chic & Basic dot. Book your stay now to enjoy the best of Madrid's hospitality.

Important information:

When booking 5 or more rooms or more than 5 nights, different policies and additional supplements may apply.
The property will contact the guest once the reservation is confirmed.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.8
Based on 3385 reviews
Cleanliness: 8.94
Service: 9.11
Location: 9.45
Room Quality: 8.7
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 7.94
Overall Experience: 8.91
1
18695f3dd023737c47ae8d750b80b270 • couple • tr
8
2026-04-18 • via Nuitee
F
f1436d26d76371fb54efb63864549c14 • solo_traveller • hu
7
2026-04-17 • via Nuitee
5
52b5a55ba6ec7324ecf29b9dee2f8444 • couple • gr
10
Τελεια
Pros:

Η τοποθεσια

Cons:

Τιποτε

2026-04-16 • via Nuitee
5
562809baf13f716e0881c01620464b39 • solo_traveller • cz
8
2026-04-16 • via Nuitee
8
87e099c7e317731e9b8b6739155a2bc2 • couple • ar
10
2026-04-16 • via Nuitee
1
1a44f2c135ab73013450541d16f64dd3 • couple • ar
10
2026-04-16 • via Nuitee
D
d77fd68a4f0c701dcfa5fe2dbf520b07 • family_with_children • se
10
2026-04-15 • via Nuitee
5
5ad58817a6c7710f484ddc90a6fe62ba • solo_traveller • ch
10
Pros:

The property is clean, very well located and the rooms have a very nice design.

2026-04-14 • via Nuitee
1
1f9f35c1655b716bace7c48b036538e2 • couple • es
9
Muy original
Pros:

Me encantó la bolsa de tela de bienvenida!!!
La cama muy cómoda.
La nevera integrada en el armario metálico.
Las diferentes luces en la habitación, ideales para crear un ambiente especial.
La ducha muy buena!
La tranquilidad del pasillo y del hotel en general.
Estuve 1 sola noche pero prácticamente no me crucé con nadie y estaba casi lleno.

Cons:

Sólo una pega a la decoración: la lámpara del baño tipo barbería no me gustó.
La terraza podría tener una luz más tenue, o al menos dos opciones de illuminación.
Las habitaciones no son muy grandes.

2026-04-14 • via Nuitee
C
c5979c8407f271068f1bc44677340c25 • couple • at
10
Pros:

Perfekte Lage und sehr freundliches Personal.

2026-04-13 • via Nuitee
C
c5979c8407f271068f1bc44677340c25 • solo_traveller • at
10
2026-04-13 • via Nuitee
C
c13b4791ba2f70e17dc6f146dfefbdc8 • couple • rs
10
Great location for exploring Madrid with great vibe.
Pros:

Interior, position, vibe.

Cons:

Nothing

2026-04-13 • via Nuitee
1
19caca53fb2b70a2a2c93ad614d1a453 • couple • es
10
2026-04-13 • via Nuitee
I
icia maria • solo_traveller • es
9
2026-04-11 • via Nuitee
V
Valentin • couple • es
10
2026-04-11 • via Nuitee
S
Simo • solo_traveller • za
8
2026-04-10 • via Nuitee
D
Daniel • couple • co
8
Gran ubicación y acceso!
Pros:

Ubicación, limpieza y precio.

Cons:

Las almohadas son un poco traumáticas, nada que no se pueda superar (pero lo comento como una mejora interesante que pueden realizar)

2026-04-10 • via Nuitee
C
Cedric • extended_group • fr
10
Pros:

Très bon rapport qualité prix et L'emplacement est parfait.

Cons:

RAS

2026-04-09 • via Nuitee
S
Sluimers • couple • es
10
Excellent room
Pros:

Location, the people, and the quality of room. Very good.

Cons:

All was good to be honest

2026-04-09 • via Nuitee
N
Neha • solo_traveller • us
8
Good and comfortable
Pros:

The location

Cons:

The neon lighting was a bit uncomfortable for the eyes and there were very limited options for outside seating

2026-04-06 • via Nuitee