chic&basic dot

Hotels
8.8 (3542 reviews)
5 Calle del Maestro Victoria , Madrid , ES
+34 911 08 75 65

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Very clean
Spacious rooms
Cons:
Issues with breakfast
Limited amenities
No hot water

Categories

Cleanliness
8.94
The cleanliness was praised as excellent, with multiple reviews highlighting the hotel as very clean.
Service
9.11
Staff were generally described as friendly and helpful, although some reviews noted issues with communication.
Location
9.45
The location received high marks for being central and perfect for exploring the city.
Room Quality
8.7
Rooms were described positively, though some reviews mentioned issues like hard beds and lack of amenities.
Amenities
8.43
Some guests were disappointed by the lack of amenities like toiletries and breakfast, affecting the overall score.
Value for Money
8.89
The hotel was seen as reasonably priced for its quality and location.
Food and Beverage
7.94
Negative feedback about the breakfast offering led to a lower score for food and beverage.
Overall Experience
8.91
Most guests had a positive overall experience, but some issues noted affected the score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:51

Property Description

Central Location in Madrid

Located in the heart of Madrid's Centro district, Chic & Basic dot offers a prime location just steps away from iconic landmarks such as Plaza Mayor, Gran Via, and Puerta del Sol. With Mercado San Miguel and the city centre within walking distance, guests can immerse themselves in the vibrant atmosphere of the city.

Comfortable Rooms with Modern Amenities

The air-conditioned rooms at Chic & Basic dot are designed for both comfort and convenience, featuring free WiFi, flat-screen TVs, and safety deposit boxes. Each room is equipped with cozy bed linen and towels, ensuring a relaxing stay for every guest.

Exceptional Service and Dining Options

Guests can start their day with a delicious à la carte or continental breakfast at the hotel. The multilingual staff at the 24-hour front desk are always ready to assist with any inquiries, providing valuable insights and assistance to make your stay memorable.

Experience the perfect blend of comfort and convenience at Chic & Basic dot. Book your stay now to enjoy the best of Madrid's hospitality.

Important information:

When booking 5 or more rooms or more than 5 nights, different policies and additional supplements may apply.
The property will contact the guest once the reservation is confirmed.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.8
Based on 3542 reviews
Cleanliness: 8.94
Service: 9.11
Location: 9.45
Room Quality: 8.7
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 7.94
Overall Experience: 8.91
G
Gregory • couple • ca
10
Perfect Stay in Madrid
Pros:

Loved the location

2026-10-12 • via Nuitee
D
dahan • couple • il
9
Pros:

מלון קטן וחמוד , חדרים גדולים ונקיים נמצא ממש במרכז קרוב לכל המקומות המרכזיים , למרות מיקומו במרכז אין רעש כלל
החדר שלנו לא פנה לרחוב הראשי .
הצוות בקבלה היו שרותיים והיו קשובים לכל בקשה

2026-10-07 • via Nuitee
G
György • couple • hu
9
2026-10-07 • via Nuitee
S
Susanne • couple • ch
10
Parfait
Pros:

La gentillesse des personnes de la réception, l emplacement, la terrasse…

Cons:

2 capsules nespresso pour un séjour de trois nuits… au moins 2 par nuits non???

2026-10-07 • via Nuitee
O
OLIVIER ANDRE ROLAND • couple • th
8
Pros:

Location and terrace , modern room , clean

Cons:

No toiletries

2026-09-18 • via Nuitee
F
Fabrice • couple • lu
9
L’hôtel est très bien situé, les principales attractions se font à pied et les chambres sont propres et confortables
Pros:

L’emplacement est idéal - le personnel est sympathique - les chambres confortables

2026-09-18 • via Nuitee
E
Elisa • solo_traveller • it
10
Pros:

Il design della stanza, la scelta dei colori, tutto in palette. Ho adorato.

2026-09-18 • via Nuitee
B
Baghdasaryan • couple • am
9
2026-09-16 • via Nuitee
C
Csilla • couple • hu
9
2026-09-12 • via Nuitee
S
Stéphanie • solo_traveller • es
9
2026-09-11 • via Nuitee
L
Laura • solo_traveller • ca
10
2026-09-10 • via Nuitee
C
Claudia • solo_traveller • es
9
2026-09-10 • via Nuitee
S
Silvia • solo_traveller • ar
8
Agradable estadía
Pros:

Muy amable el personal.
Excelente ubicación. Muy limpio y prolijo todo.

Cons:

Muy oscuro en general por el estilo de la decoración

2026-09-09 • via Nuitee
W
winnefrede • couple • be
8
Prettig verblijf
Pros:

Centraal gelegen in rustige verkeersvrije straat.
Prettig terrasje met mooie meubels.

2026-09-08 • via Nuitee
P
Panagiotis • solo_traveller • ca
10
Nice stay
Pros:

Was centrally located close to everything and very quite.

Cons:

Room colors were dark and made the room look small and dark

2026-09-08 • via Nuitee
H
Hazal • extended_group • tr
8
2026-09-07 • via Nuitee
L
Leonel • solo_traveller • br
9
Muito boa
Pros:

Cama, chuveiro, roupa de cama e toalhas.

Cons:

Fanta de espaço para manusear as malas e a falta de iluminação direta em alguns casos

2026-09-07 • via Nuitee
W
Wenxuan • couple • cn
9
2026-09-07 • via Nuitee
J
Jorge • couple • es
10
2026-09-07 • via Nuitee
R
roberth alxis • couple • cl
9
Excelente estadía muy cómodo
Pros:

Ubicación, limpieza y atención

2026-09-07 • via Nuitee