Chic & Basic dot

Hotels
8.8 (3343 reviews)
5 Calle del Maestro Victoria , Madrid , es

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Facilities

Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Very clean
Spacious rooms
Cons:
Issues with breakfast
Limited amenities
No hot water

Categories

Cleanliness
8.94
The cleanliness was praised as excellent, with multiple reviews highlighting the hotel as very clean.
Service
9.11
Staff were generally described as friendly and helpful, although some reviews noted issues with communication.
Location
9.45
The location received high marks for being central and perfect for exploring the city.
Room Quality
8.7
Rooms were described positively, though some reviews mentioned issues like hard beds and lack of amenities.
Amenities
8.43
Some guests were disappointed by the lack of amenities like toiletries and breakfast, affecting the overall score.
Value for Money
8.89
The hotel was seen as reasonably priced for its quality and location.
Food and Beverage
7.94
Negative feedback about the breakfast offering led to a lower score for food and beverage.
Overall Experience
8.91
Most guests had a positive overall experience, but some issues noted affected the score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:51

Property Description

Central Location in Madrid

Located in the heart of Madrid's Centro district, Chic & Basic dot offers a prime location just steps away from iconic landmarks such as Plaza Mayor, Gran Via, and Puerta del Sol. With Mercado San Miguel and the city centre within walking distance, guests can immerse themselves in the vibrant atmosphere of the city.

Comfortable Rooms with Modern Amenities

The air-conditioned rooms at Chic & Basic dot are designed for both comfort and convenience, featuring free WiFi, flat-screen TVs, and safety deposit boxes. Each room is equipped with cozy bed linen and towels, ensuring a relaxing stay for every guest.

Exceptional Service and Dining Options

Guests can start their day with a delicious à la carte or continental breakfast at the hotel. The multilingual staff at the 24-hour front desk are always ready to assist with any inquiries, providing valuable insights and assistance to make your stay memorable.

Experience the perfect blend of comfort and convenience at Chic & Basic dot. Book your stay now to enjoy the best of Madrid's hospitality.

Important information:

When booking 5 or more rooms or more than 5 nights, different policies and additional supplements may apply.
The property will contact the guest once the reservation is confirmed.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.8
Based on 3343 reviews
Cleanliness: 8.94
Service: 9.11
Location: 9.45
Room Quality: 8.7
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 7.94
Overall Experience: 8.91
T
Tela • couple • tr
9
2026-03-21 • via Nuitee
T
Taulant • couple • al
10
2026-03-21 • via Nuitee
I
Itallo • couple • br
7
2026-03-20 • via Nuitee
S
Sandrine • family_with_children • fr
10
Pros:

Très propre. Calme. Bien situé

2026-03-20 • via Nuitee
A
AlinaOrange • couple • it
9
2026-03-20 • via Nuitee
J
Jara • couple • es
10
2026-03-20 • via Nuitee
A
Agnese • couple • it
10
Pros:

Hotel centralissimo a Madrid, davvero molto carino e curato. Camere pulite, ordinate e accoglienti, personale gentile e disponibile. Posizione perfetta per visitare la città a piedi. Ottima esperienza!

2026-03-19 • via Nuitee
S
Silvia • couple • it
8
Soddisfacente
Pros:

Posizione perfetta. Arredamento moderno, gradevol, .doccia grande

Cons:

La camera un po' buia

2026-03-19 • via Nuitee
İlbey Yiğit • couple • tr
10
Pros:

Super clean, nice hotel in the middle of Madrid. Room was big enough for 2. You can reach every major attractions by waking. Staff were super friendly.

2026-03-17 • via Nuitee
X
XINRUI • couple • gb
10
2026-03-16 • via Nuitee
C
CLAUDIA • couple • it
9
Staff cordiale. Posizione perfetta per girare a piedi la città. Arredamento e stile della struttura bello.
Pros:

Posizione centralissima. Stile della struttura

Cons:

Pulizia non perfetta (9/10)
Assenza di forniture (ciabattine, cuffia per capelli, beccuccio del phon ..) considerando il prezzo della stanza.

2026-03-16 • via Nuitee
S
Semiramida • couple • ua
8
Pros:

Stylish design, comfortable bed, good soundproofing from the street, friendly staff, everything within walking distance

Cons:

But if you want to sleep with the window open in silence, you won’t be able to—there’s a renovation project nearby, construction starts at 8 a.m. on weekdays, and it’s definitely noisy at night because of the busy street next door. If you want peace and quiet, it’s better to find a place farther from the center

2026-03-16 • via Nuitee
D
DANILO • couple • rs
10
2026-03-15 • via Nuitee
B
Bahadır • couple • tr
10
2026-03-15 • via Nuitee
D
Daniel • couple • es
10
2026-03-14 • via Nuitee
M
Martim • solo_traveller • pt
8
2026-03-14 • via Nuitee
G
Gisela • couple • es
10
2026-03-13 • via Nuitee
M
MARCOS • couple • es
9
Pros:

El silencio de la habitación, y la comodidad de la cama !!!! Genial!!!

2026-03-12 • via Nuitee
A
Andrea • couple • it
10
Pros:

Posizione camere e personale

Cons:

Niente

2026-03-12 • via Nuitee
A
Andrea • couple • it
9
Bellissima struttura in un punto strategico di Madrid. Consigliato
Pros:

Ottima posizione, progetto architettonico molto interessante, ottima accoglienza.

Cons:

Qualche problema all’impianto elettrico

2026-03-12 • via Nuitee