chic&basic dot

Hotels
8.8 (3542 reviews)
5 Calle del Maestro Victoria , Madrid , es
+34 911 08 75 65

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Very clean
Spacious rooms
Cons:
Issues with breakfast
Limited amenities
No hot water

Categories

Cleanliness
8.94
The cleanliness was praised as excellent, with multiple reviews highlighting the hotel as very clean.
Service
9.11
Staff were generally described as friendly and helpful, although some reviews noted issues with communication.
Location
9.45
The location received high marks for being central and perfect for exploring the city.
Room Quality
8.7
Rooms were described positively, though some reviews mentioned issues like hard beds and lack of amenities.
Amenities
8.43
Some guests were disappointed by the lack of amenities like toiletries and breakfast, affecting the overall score.
Value for Money
8.89
The hotel was seen as reasonably priced for its quality and location.
Food and Beverage
7.94
Negative feedback about the breakfast offering led to a lower score for food and beverage.
Overall Experience
8.91
Most guests had a positive overall experience, but some issues noted affected the score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:51

Property Description

Central Location in Madrid

Located in the heart of Madrid's Centro district, Chic & Basic dot offers a prime location just steps away from iconic landmarks such as Plaza Mayor, Gran Via, and Puerta del Sol. With Mercado San Miguel and the city centre within walking distance, guests can immerse themselves in the vibrant atmosphere of the city.

Comfortable Rooms with Modern Amenities

The air-conditioned rooms at Chic & Basic dot are designed for both comfort and convenience, featuring free WiFi, flat-screen TVs, and safety deposit boxes. Each room is equipped with cozy bed linen and towels, ensuring a relaxing stay for every guest.

Exceptional Service and Dining Options

Guests can start their day with a delicious à la carte or continental breakfast at the hotel. The multilingual staff at the 24-hour front desk are always ready to assist with any inquiries, providing valuable insights and assistance to make your stay memorable.

Experience the perfect blend of comfort and convenience at Chic & Basic dot. Book your stay now to enjoy the best of Madrid's hospitality.

Important information:

When booking 5 or more rooms or more than 5 nights, different policies and additional supplements may apply.
The property will contact the guest once the reservation is confirmed.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.8
Based on 3542 reviews
Cleanliness: 8.94
Service: 9.11
Location: 9.45
Room Quality: 8.7
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 7.94
Overall Experience: 8.91
C
Csilla • couple • hu
9
2026-09-12 • via Nuitee
S
Stéphanie • solo_traveller • es
9
2026-09-11 • via Nuitee
L
Laura • solo_traveller • ca
10
2026-09-10 • via Nuitee
C
Claudia • solo_traveller • es
9
2026-09-10 • via Nuitee
S
Silvia • solo_traveller • ar
8
Agradable estadía
Pros:

Muy amable el personal.
Excelente ubicación. Muy limpio y prolijo todo.

Cons:

Muy oscuro en general por el estilo de la decoración

2026-09-09 • via Nuitee
P
Panagiotis • solo_traveller • ca
10
Nice stay
Pros:

Was centrally located close to everything and very quite.

Cons:

Room colors were dark and made the room look small and dark

2026-09-08 • via Nuitee
W
winnefrede • couple • be
8
Prettig verblijf
Pros:

Centraal gelegen in rustige verkeersvrije straat.
Prettig terrasje met mooie meubels.

2026-09-08 • via Nuitee
W
Wenxuan • couple • cn
9
2026-09-07 • via Nuitee
H
Hazal • extended_group • tr
8
2026-09-07 • via Nuitee
R
roberth alxis • couple • cl
9
Excelente estadía muy cómodo
Pros:

Ubicación, limpieza y atención

2026-09-07 • via Nuitee
L
Leonel • solo_traveller • br
9
Muito boa
Pros:

Cama, chuveiro, roupa de cama e toalhas.

Cons:

Fanta de espaço para manusear as malas e a falta de iluminação direta em alguns casos

2026-09-07 • via Nuitee
J
Jorge • couple • es
10
2026-09-07 • via Nuitee
M
Maritza • couple • us
1
2026-09-06 • via Nuitee
F
Farrah Angelica • solo_traveller • es
10
Great location and comfortable
Pros:

Large rooms, comfortable bed. Quiet. Very good location.

Cons:

n/a

2026-09-06 • via Nuitee
B
Birke • couple • tr
8
Sol meydanına çok yakın olması sebebiyle çok rahat hareket ettik. Odalar biraz küçüktü ama 2-3 günlük bir tatil için ida
Pros:

Tesis konum olarak öok iyi, hemen Sol meydanında. Her şey yürüme mesafesinde o sebeple çok rahat ettik. Chrckin ve bagaj konusunda da sorun yaşamadık. Odakar biraz dardı sadece ama idare edildi.

Cons:

Kalabalık olması senebiyle sokak sesleri gelebiliyor çok rahatsız etmedi ama yakınlarda bir inşaat vardı, sabahları bizi uyandırdı. Bir de odalar daha geniş olsa veya dolap olsa rahat olurdu

2026-09-05 • via Nuitee
F
Filip • family_with_children • mk
8
2026-09-04 • via Nuitee
N
Nawaf • couple • sa
10
2026-09-04 • via Nuitee
H
Helen • family_with_children • ua
10
2026-09-03 • via Nuitee
C
Camila • solo_traveller • cl
10
2026-09-03 • via Nuitee
A
ALVARO • couple • es
9
Desconexión
Pros:

La ubicación perfecta. Nos hubiese gustado que la habitación fuera exterior pero en general muy bien. Repetiremos seguro

2026-09-02 • via Nuitee