Balmer Lawn

Hotels
7.8 (645 reviews)
Lyndhurst Road, New Forest , Brockenhurst , gb

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Cons:
Noisy rooms
Hot bedrooms

Categories

Cleanliness
6.85
Some issues with room tidiness and dated decor.
Service
8.31
Staff were helpful and accommodating in various instances.
Location
8.85
Excellent location, perfect for families and close to scenic areas.
Room Quality
7.31
Rooms somewhat dated and noise issues reported, but generally comfortable.
Amenities
7.84
Pool and Jacuzzi add enjoyment, although spa not included in price.
Value for Money
7.3
Pricing could be better for the quality and experience offered.
Food and Beverage
8.34
Good breakfast and dining options highlighted positively.
Overall Experience
7.62
A generally enjoyable stay with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:11

Property Description

Luxurious Accommodation
Experience elegance and modern comfort at the 4-star Silver AA-rated Balmer Lawn. Each room features a TV, tea/coffee facilities, and a private bathroom, ensuring a relaxing stay.

Leisure Facilities
Indulge in the extensive leisure amenities offered at Balmer Lawn, including a swimming pool, gym, and squash courts. Stay active and rejuvenated during your visit to the New Forest.

Fine Dining Experience
Savor exquisite meals at Beresfords Restaurant, serving dishes made with local ingredients. Enjoy a diverse wine selection and the option for al fresco dining in the summer months.

Book your stay at Balmer Lawn now for a luxurious retreat in the heart of the New Forest.

Important information:

Please add this request when booking using the special request section.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: SOU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.8
Based on 645 reviews
Cleanliness: 6.85
Service: 8.31
Location: 8.85
Room Quality: 7.31
Amenities: 7.84
Value for Money: 7.3
Food and Beverage: 8.34
Overall Experience: 7.62
P
Patrick Woodward • couple • gb
8
Fine
Pros:

staff

Cons:

No air con

2026-07-17 • via Nuitee
Y
YUKIKO • family_with_children • gb
10
perfect for relaxing stay
Pros:

清潔でスタッフやその他宿泊客の皆さんが感じが良かった。バーカウンターにいけば夜中でも冷たい水やビールをいただけた。
Ice roomという空調の効いた部屋があり、静かでリラックスできた。浅い屋内プールがあり、子供も楽しく泳ぐことができた。

Cons:

部屋に冷蔵庫がない。
レストランの食事はメニューは多いが、毎日同じなので長期滞在すると飽きるかもしれない。
部屋は清掃され、ベッドメイクもされたがタオルの交換がなかった。

2026-07-14 • via Nuitee
R
roberta • family_with_children • gb
5
Pros:

The position was good, and they offered family
Rooms with a separate room for the kids

Cons:

Very tired hotel, aircon in the room but not working so we had to use fans and leave windows open which meant my kids were eaten alive by mosquitos. Everything was old and definitely not 4 star hotel like. Breakfast was also below average

2026-07-13 • via Nuitee
W
Wolfgang • couple • gb
7
Sweet place. But you should come by car, as their restaurant is not available when you need it.
Pros:

Staff was lovely. Really lovely.

Cons:

The only thing we found completely crazy was to close the kitchen at 8.30 p.m. on a Saturday evening - in a hotel that is outside of town.

2026-07-12 • via Nuitee
C
Claire • family_with_children • hk
8
Lovely spot but expensive and rooms average
Pros:

Nice pool. Great location

Cons:

Rooms were booking, no aircon and bad fans

2026-07-11 • via Nuitee
C
Carolyn • couple • gb
5
very disappointed as it was booked for my husbands birthday
Pros:

breakfast was lovely great selection cooked breakfast was hot.
bed was really comfortable
outside terrace was lovely

Cons:

room was extremely hot .
fridge was not cold, either could not cope with temperature or broken we did report this twice but not acted upon
tv did not work until we had reported this twice
Being rung during our first full day advising us we were moving rooms which we had not been told about . This was resolved after 3 phone calls while we were out

2026-07-11 • via Nuitee
J
Joanne • family_with_children • gb
10
2026-07-05 • via Nuitee
J
jackie • extended_group • gb
7
Could do with a good clean everywhere
Pros:

The location is fantastic

Cons:

The toilet had not been cleaned no toilet paper or paper towels. Bins were overflowing with paper just spoilt it.

2026-06-29 • via Nuitee
H
Horner • couple • gb
8
Location and staff were excellent but the room let it down .
Pros:

The staff were lovely and so was the location.

Cons:

We paid for a superior room and the room was poor quality it’s hard to flush the toilet, toilet stay up , wash hand pug didn’t seal. Furniture was dated there was scuff maths on the skirting. No air conditioning.

2026-06-28 • via Nuitee
J
John • couple • gb
8
Great stay, food was excellent as were the staff
Pros:

Very nice property in great location. The Pool outside was a god send, due to the temperature.

Cons:

The pool could do with some sort of rails to get in and out of. Also would have been nice to have swept the entrance are each morning to remove the leaves and dust from the previous day. Would have been nice to have Aircon

2026-06-27 • via Nuitee
T
Trudy • couple • gb
5
I was expecting a more up to date room and better experience for the price I paid.
Pros:

Bed was comfortable
Staff were friendly
Nice gardens to have a drink
Lovely quiet location
Good quality breakfast

Cons:

Rooms dated - disappointed especially as we paid for an upgrade
Room exceptionally hot even with windows open all night and fan on (that didn't help). Although I recognise it has been very hot, more efficient solutions needed - eg air con units
Drinks over priced
Lots of dogs around us at breakfast
Broken coffee machine at breakfast which limited choices

2026-06-27 • via Nuitee
M
Miles • couple • gb
9
Thank you for allocating such a lovely room and listening to my request.
Pros:

Location is excellent, and hotel and grounds beautiful.
Was wonderful having both indoor and out door pools. Not good to have to pay extra now to use sauna etc.
Food very tasty with good choice. Staff friendly, very attentive and really listened to for my booking request. Thank you

Cons:

Having to pay extra for spa sauna etc, when cost of stay is very expensive, should be included.

2026-06-27 • via Nuitee
J
jacqueline • couple • gb
8
Nice but room for improvement
Pros:

nice staff
Nice location

Cons:

Rooms still had rubbish from
Previous customers
Lack
Of vegan meals

2026-06-27 • via Nuitee
O
Ofer • family_with_children • il
7
Great location, nice staff, can get better with a little more attention
Pros:

The location and the special architecture of the place, the pools, and the staff were great

Cons:

The WIFI didn't work in the rooms, only in the lobby. Under the bed, we found garbage, and we had an issue with the shower that was later fixed by the staff, but we expected to get a working shower in the room; we got there during a heat wave, and there is no AC in the room

2026-06-27 • via Nuitee
S
Stacy • couple • gb
10
Lovely stay. It was a real treat. We enjoyed the pools, spa, restaurant and superior room. The staff couldn’t do enough
Pros:

Beatiful property, comfortable rooms and stunning, well maintained grounds

Cons:

Difficult for wheelchair user to navigate to outside swimming Pool. No air conditioning

2026-06-26 • via Nuitee
C
Caroline • family_with_children • gb
9
Sensational staff, location, venue and facilities (bar the air con that is missing 😊)
Pros:

The staff are absolutely amazing - exceptional in fact .... nothing is too much to ask they make you feel so welcome and we also had a puppy and two children with us and they accommodated us and everything we asked for. Hayley was especially kind and so professional. Next is the pool, its clean, cold on a roasting hot day, loads of lovely gardens to enjoy, a zip line for the kids, setting and location in the heart of the New Forest great for dog walks and a stream for the pup to cool off... huge room and bunk beds to boot and the food is sensational....

Cons:

Everything would be a 10 /10 had there been air conditioning... that said I would stay again but the rooms were very very hot for us and so sleeping was a challenge...

2026-06-25 • via Nuitee
M
Martin • solo_traveller • gb
4
Pros:

Location

Cons:

Dated interior

2026-06-24 • via Nuitee
M
Mark • couple • gb
3
OK but wouldn't go back unless it was a lot, lot cheaper
Pros:

Great Location

Cons:

Hotel was very tired and in need of investment / modernisation.
Breakfast buffett was not restocked and everything was extremely over done.
Shower in room was pathetic.
Staff all a bit slow and uninterested - probably all dreaming of getting a job at The Pig!!

2026-06-23 • via Nuitee
A
Anthony • couple • gb
8
2026-06-23 • via Nuitee
S
Steven • family_with_children • gb
10
2026-06-22 • via Nuitee