Balmer Lawn

Hotels
7.8 (580 reviews)
Lyndhurst Road, New Forest , Brockenhurst , gb

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Cons:
Noisy rooms
Hot bedrooms

Categories

Cleanliness
6.85
Some issues with room tidiness and dated decor.
Service
8.31
Staff were helpful and accommodating in various instances.
Location
8.85
Excellent location, perfect for families and close to scenic areas.
Room Quality
7.31
Rooms somewhat dated and noise issues reported, but generally comfortable.
Amenities
7.84
Pool and Jacuzzi add enjoyment, although spa not included in price.
Value for Money
7.3
Pricing could be better for the quality and experience offered.
Food and Beverage
8.34
Good breakfast and dining options highlighted positively.
Overall Experience
7.62
A generally enjoyable stay with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:11

Property Description

Luxurious Accommodation
Experience elegance and modern comfort at the 4-star Silver AA-rated Balmer Lawn. Each room features a TV, tea/coffee facilities, and a private bathroom, ensuring a relaxing stay.

Leisure Facilities
Indulge in the extensive leisure amenities offered at Balmer Lawn, including a swimming pool, gym, and squash courts. Stay active and rejuvenated during your visit to the New Forest.

Fine Dining Experience
Savor exquisite meals at Beresfords Restaurant, serving dishes made with local ingredients. Enjoy a diverse wine selection and the option for al fresco dining in the summer months.

Book your stay at Balmer Lawn now for a luxurious retreat in the heart of the New Forest.

Important information:

Please add this request when booking using the special request section.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: SOU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.8
Based on 580 reviews
Cleanliness: 6.85
Service: 8.31
Location: 8.85
Room Quality: 7.31
Amenities: 7.84
Value for Money: 7.3
Food and Beverage: 8.34
Overall Experience: 7.62
S
sarah family_with_children gb
3
Ok, wouldn’t stay again, tired, better places in brock - would go for a drink!
Pros:

Location, bar area, views.

Cons:

Food quality poor, slow service, tired and not particularly clean rooms, tired and old pool and changing area. Bathroom didn’t have a window.

2026-03-21 via Nuitee
N
Nicola couple gb
8
2026-03-20 via Nuitee
G
GARY couple gb
9
Pros:

Staff very professional very good Breakfast

Cons:

All was good on my stay.

2026-03-18 via Nuitee
J
Janet couple gb
9
2026-03-17 via Nuitee
J
Jalal solo_traveller gb
10
2026-03-16 via Nuitee
M
Melissa couple gb
2
Loads of additional costs, paid £350 for one night and a spa package, which included loads of additional fees we didn’t
Pros:

Gorgeous location, but seems as though the prices are ramped up as a result

Cons:

Looked lovely from the outside, and even the lobby/ ground floor was nice. But our room was very shabby and outdated. Leather peeling off the headboard, vent hanging off its hinges etc.

2026-03-16 via Nuitee
K
Kerry family_with_children gb
1
Only up side was the location.
Pros:

Location and some staff.

Cons:

Poor quality food. Poor quality room and amenities. Felt like a budget hotel but for high cost to customer. Feel ripped off.

2026-03-15 via Nuitee
E
Emma couple gb
10
Lovely hotel, great staff, amazing food, the bar do a great Irish Coffee & hot chocolate. Overall great stay, would
Pros:

Very relaxing, friendly feel about the hotel. Every single member of staff there were faultless, they were friendly & extremely helpful. It was so nice to go somewhere where the staff look like they want to be there & are happy in their job.
The food in the restaurant was amazing & the spa facilities were great.

Cons:

If I had to say one thing it’ll be that the mattress was a little uncomfortable but this wouldn’t stop me staying there again.

2026-03-10 via Nuitee
L
Lawrence solo_traveller gb
6
2026-03-05 via Nuitee
C
christopher couple gb
8
Enjoyable despite the weather!
Pros:

Breakfast and evening meal both very good.

Cons:

Swimming pool changing rooms and the shallow pool need redesigns

2026-02-26 via Nuitee
K
Kelly family_with_children gb
10
Perfect!
Pros:

It have everything we needed for the dogs and more, they have thought of everything, and the staff were all incredible!

Cons:

N/A

2026-02-23 via Nuitee
C
Charlie couple gb
4
Not happy
Pros:

The breakfast

Cons:

The pool the room there was children screaming the bedroom was freezing cold the bed was damp when I got there shower was cold wouldn’t get hot middle of night noises was coming from pipes

2026-02-22 via Nuitee
G
Garry couple gb
10
2026-02-11 via Nuitee
D
Dave couple gb
10
Fabulous
Pros:

Absolutely everything about the place, people, food, our room, facilities and location. I cannot emphasise enough how everyone was so welcoming, friendly and helpful. Our short stay was wonderful. Thank you to everyone who made our stay a memorable one. I even got to personally thank the chef before we left this morning so that was a bonus.

Cons:

Nothing. Cannot understand people having a bitbof a moan about the place tbh

2026-02-10 via Nuitee
C
Cathy couple gb
7
Lovely surroundings but the hotel wasn’t up to the standard we had hoped and for the cost
Pros:

The location
Staff

Cons:

The room wasn’t clean enough-we found dirty areas and smarties on a chair

2026-02-09 via Nuitee
M
Murari family_with_children gb
8
Not overly luxurious but very pleasant
Pros:

The room very very spacious and nicely decorated, the hotel itself was also very pleasant and the location was excellent

Cons:

The spa is very average, definitely would have been disappointed if it were a spa getaway weekend and it gets quite noisy with paper thin walls

2026-02-08 via Nuitee
L
Lynda couple gb
9
A really lovely place to stay.
Pros:

The staff were 5* the decor was 5* and the food was gorgeous and reasonably priced. The room was lovely. Shower nice and hot.

Cons:

The pool was too cold. The toilet in the ladies chandinf room could do with a re-fresh. Room 53 was very cold we had to ask for the heating to be put on. Shower not very powerful. But these are just me being picky.

2026-01-31 via Nuitee
L
Louise couple gb
8
Great stay would stay again and recommend
Pros:

The lounge area and fire, very relaxing . The staff were beyond helpful and kind . My husband gets up very early before breakfast start and he was able to come down stairs and have tea and toast before a walk .

Cons:

The room (52 ) was tired and small . Not having bed side lights meant the top spot light was too bright when you partner is trying to sleep . It was a little inconvenient not having sockets by the bed , looked like blanked off .

2026-01-31 via Nuitee
L
Lacey extended_group gb
9
2026-01-29 via Nuitee
S
Shannan couple gb
8
Spa facilities great, breakfast good standard.
Pros:

Spa was really lovely, facilities good and very clean. Breakfast was delicious, so much choice and good quality food.

Cons:

Fire alarm went off during the middle of the night due to a fault in the server. No one came to apologise or tell us what was happening and no compensation for being woken up.

2026-01-26 via Nuitee