Balmer Lawn

Hotels
7.8 (640 reviews)
Lyndhurst Road, New Forest , Brockenhurst , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Cons:
Noisy rooms
Hot bedrooms

Categories

Cleanliness
6.85
Some issues with room tidiness and dated decor.
Service
8.31
Staff were helpful and accommodating in various instances.
Location
8.85
Excellent location, perfect for families and close to scenic areas.
Room Quality
7.31
Rooms somewhat dated and noise issues reported, but generally comfortable.
Amenities
7.84
Pool and Jacuzzi add enjoyment, although spa not included in price.
Value for Money
7.3
Pricing could be better for the quality and experience offered.
Food and Beverage
8.34
Good breakfast and dining options highlighted positively.
Overall Experience
7.62
A generally enjoyable stay with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:11

Property Description

Luxurious Accommodation
Experience elegance and modern comfort at the 4-star Silver AA-rated Balmer Lawn. Each room features a TV, tea/coffee facilities, and a private bathroom, ensuring a relaxing stay.

Leisure Facilities
Indulge in the extensive leisure amenities offered at Balmer Lawn, including a swimming pool, gym, and squash courts. Stay active and rejuvenated during your visit to the New Forest.

Fine Dining Experience
Savor exquisite meals at Beresfords Restaurant, serving dishes made with local ingredients. Enjoy a diverse wine selection and the option for al fresco dining in the summer months.

Book your stay at Balmer Lawn now for a luxurious retreat in the heart of the New Forest.

Important information:

Please add this request when booking using the special request section.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: SOU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.8
Based on 640 reviews
Cleanliness: 6.85
Service: 8.31
Location: 8.85
Room Quality: 7.31
Amenities: 7.84
Value for Money: 7.3
Food and Beverage: 8.34
Overall Experience: 7.62
M
Miles couple gb
9
Thank you for allocating such a lovely room and listening to my request.
Pros:

Location is excellent, and hotel and grounds beautiful.
Was wonderful having both indoor and out door pools. Not good to have to pay extra now to use sauna etc.
Food very tasty with good choice. Staff friendly, very attentive and really listened to for my booking request. Thank you

Cons:

Having to pay extra for spa sauna etc, when cost of stay is very expensive, should be included.

2026-06-27 via Nuitee
O
Ofer family_with_children il
7
Great location, nice staff, can get better with a little more attention
Pros:

The location and the special architecture of the place, the pools, and the staff were great

Cons:

The WIFI didn't work in the rooms, only in the lobby. Under the bed, we found garbage, and we had an issue with the shower that was later fixed by the staff, but we expected to get a working shower in the room; we got there during a heat wave, and there is no AC in the room

2026-06-27 via Nuitee
T
Trudy couple gb
5
I was expecting a more up to date room and better experience for the price I paid.
Pros:

Bed was comfortable
Staff were friendly
Nice gardens to have a drink
Lovely quiet location
Good quality breakfast

Cons:

Rooms dated - disappointed especially as we paid for an upgrade
Room exceptionally hot even with windows open all night and fan on (that didn't help). Although I recognise it has been very hot, more efficient solutions needed - eg air con units
Drinks over priced
Lots of dogs around us at breakfast
Broken coffee machine at breakfast which limited choices

2026-06-27 via Nuitee
J
jacqueline couple gb
8
Nice but room for improvement
Pros:

nice staff
Nice location

Cons:

Rooms still had rubbish from
Previous customers
Lack
Of vegan meals

2026-06-27 via Nuitee
J
John couple gb
8
Great stay, food was excellent as were the staff
Pros:

Very nice property in great location. The Pool outside was a god send, due to the temperature.

Cons:

The pool could do with some sort of rails to get in and out of. Also would have been nice to have swept the entrance are each morning to remove the leaves and dust from the previous day. Would have been nice to have Aircon

2026-06-27 via Nuitee
S
Stacy couple gb
10
Lovely stay. It was a real treat. We enjoyed the pools, spa, restaurant and superior room. The staff couldn’t do enough
Pros:

Beatiful property, comfortable rooms and stunning, well maintained grounds

Cons:

Difficult for wheelchair user to navigate to outside swimming Pool. No air conditioning

2026-06-26 via Nuitee
C
Caroline family_with_children gb
9
Sensational staff, location, venue and facilities (bar the air con that is missing 😊)
Pros:

The staff are absolutely amazing - exceptional in fact .... nothing is too much to ask they make you feel so welcome and we also had a puppy and two children with us and they accommodated us and everything we asked for. Hayley was especially kind and so professional. Next is the pool, its clean, cold on a roasting hot day, loads of lovely gardens to enjoy, a zip line for the kids, setting and location in the heart of the New Forest great for dog walks and a stream for the pup to cool off... huge room and bunk beds to boot and the food is sensational....

Cons:

Everything would be a 10 /10 had there been air conditioning... that said I would stay again but the rooms were very very hot for us and so sleeping was a challenge...

2026-06-25 via Nuitee
M
Martin solo_traveller gb
4
Pros:

Location

Cons:

Dated interior

2026-06-24 via Nuitee
M
Mark couple gb
3
OK but wouldn't go back unless it was a lot, lot cheaper
Pros:

Great Location

Cons:

Hotel was very tired and in need of investment / modernisation.
Breakfast buffett was not restocked and everything was extremely over done.
Shower in room was pathetic.
Staff all a bit slow and uninterested - probably all dreaming of getting a job at The Pig!!

2026-06-23 via Nuitee
A
Anthony couple gb
8
2026-06-23 via Nuitee
S
Steven family_with_children gb
10
2026-06-22 via Nuitee
P
Pablo family_with_children cl
8
Es buen lugar, muy grato y con una excelente atención del personal. Ciertos detalles afectaron la calificación, pero nad
Pros:

La atención del personal y su ubicación

Cons:

La cama adicional estaba sucia y en mal estado

2026-06-17 via Nuitee
W
Wain couple gb
6
Very disappointing. Only ok for 2 day stay
Pros:

Google
Good and good

Cons:

Main lunch and main evening menu same. Same menu every day poor selection and over priced. Very poor value for money.
Therefore had to eat out 5 out of 7 days. Drinks over priced.

2026-06-17 via Nuitee
C
Christine solo_traveller gb
10
Love the location and being able to walk into the forest.
Pros:

Convenient for family

Cons:

Nothing

2026-06-13 via Nuitee
M
Michelle extended_group gb
10
Exceptional
Pros:

Everything

Cons:

Nothing

2026-06-13 via Nuitee
N
Natalie family_with_children gb
8
Pros:

Great location, facilities with pools and friendly staff with great breakfast

Cons:

Noisy with constant barking of dog in next room.

2026-06-13 via Nuitee
P
priddy couple gb
10
Lovely
Pros:

Nice property

Cons:

Good food

2026-06-12 via Nuitee
P
Piper solo_traveller gb
4
2026-06-11 via Nuitee
A
Anthony family_with_children gb
10
Everything and more.
Pros:

Free upgrade to a balcony room with great views. Friendly staff. Excellent food for dinner and breakfast. Easy parking.

2026-06-10 via Nuitee
A
Amanda extended_group gb
10
Staff were very friendly, food was lovely the bar are and Resturant were very accommodating
Pros:

Beautiful location with some lovely walks and great proximity from the village.

Cons:

Rooms were good but maybe a bit tired and could do with an upgrade.

2026-06-07 via Nuitee