Holiday Inn Istanbul Old City by IHG

Hotels
Holiday Inn Hotels & Resorts
8.6 (1089 reviews)
Gencturk Cad. Sirvanizade Sok. No:5 Vezneciler , Istanbul , tr

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Good breakfast variety
Cons:
Cleanliness issues
Limited vegan-friendly restaurant options

Categories

Cleanliness
7.73
Mixed sentiments regarding cleanliness; some guests noted issues with bathroom cleanliness and overall room condition.
Service
9.2
Numerous positive mentions of staff friendliness and quick responses to guest requests.
Location
9.24
Conveniently located near dining and public transport, highly praised by guests.
Room Quality
8.19
Generally comfortable with a few comments on the need for refreshing and minor maintenance issues.
Amenities
8.72
The breakfast variety was noted as good but with some room for improvement.
Value for Money
8.68
Competitive pricing reported in relation to location and quality.
Food and Beverage
8.23
Breakfast was appreciated but lacked variety in options.
Overall Experience
8.8
Overall experience reflected according to high location and service ratings despite some cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:27

Property Description

Luxurious Accommodation and Prime Location

Spa and Fitness Center for Relaxation and Wellness
Indulge in traditional marble hammam or foam massages at our spa, or keep up with your fitness routine at our well-equipped fitness center before exploring Istanbul's attractions.

Dining Excellence with Modern Restaurant and Bar
Experience a culinary delight with a blend of international and Turkish cuisines, including vegetarian and gluten-free options, at our modern restaurant and bar.

Book your stay at Holiday Inn Istanbul - Old City for a perfect blend of luxury, convenience, and comfort in the heart of Istanbul.

Important information:

Old City Guests are kindly requested to show the credit card used for reservation upon check-in.

Guests wish to use airport transfer are kindly reminded to inform the hotel about their flight details in advance for necessary arrangements.

Contact details can be found in booking confirmation.

Please note that due to area regulations, car entrance is not allowed between 10:00 and 21:00, however, car exit is allowed.

Check-in time is 14.00: Early check-in is subject to 40 Euros additional charge depending on availibility.

The spa, massage and hamam are open daily from 11:00 to 21:00.

The fitness center is open daily from 07:00 to 21:00.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 10 per day.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 0 per person per night when using an available cot.
    Children up to and including 17 years old stay for € 0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 1089 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 8.8
K
katarzyna solo_traveller pl
5
2026-04-18 via Nuitee
D
Denis couple ro
10
2026-04-14 via Nuitee
S
Susanne solo_traveller de
9
2026-04-14 via Nuitee
I
Ildikó extended_group hu
9
2026-04-12 via Nuitee
S
Saban couple de
9
Pros:

Super Unterkunft

Cons:

Alles war super

2026-04-10 via Nuitee
Милена extended_group bg
10
2026-04-09 via Nuitee
D
Danilo couple it
8
Pros:

Posizione e accoglienza

2026-04-08 via Nuitee
V
Vlad couple ro
10
You get what they promise.
Pros:

Quite good location, fairly quiet area/room.
Staff was friendly.
Got a free room upgrade.

Cons:

Have nothing to complain about, came here because we were trying to avoid getting scammed and going to a name hotel was a safe way to do so.

2026-04-07 via Nuitee
A
Aneela family_with_children gb
7
Good stay
Pros:

Helpful staff

2026-04-05 via Nuitee
D
Dmitry solo_traveller ru
10
2026-04-05 via Nuitee
D
Dmitry couple ru
10
2026-04-05 via Nuitee
D
Dmitry family_with_children ru
10
2026-04-05 via Nuitee
Z
Zulkarnay couple kz
10
2026-04-04 via Nuitee
D
Dmitry family_with_children ru
10
2026-04-03 via Nuitee
O
Onur couple ch
9
Sehr gut
Pros:

Sehr zentral

Cons:

Restaurant personal bisschen unmotiviert

2026-04-02 via Nuitee
K
katarzyna couple pl
6
Pros:

Dobra lokalizacja, blisko tramwaju i metra.

Cons:

Wymaga odświeżenia, hotel widać,że jest zmęczony. Śniadania średnie, spodziewała tym się dużo większego wyboru w Holiday Inn. Nieszybko donoszono brakujące rzeczy. Pokoje sprzątane codziennie ale średnio dokładnie. Polecam nie zostawiać żadnej gotówki na wierzchu w pokoju.

2026-03-26 via Nuitee
K
Kareeshaa family_with_children us
9
Pros:

Most of the staff was good, Mr Fatih was very helpful

2026-03-22 via Nuitee
H
Haider couple ch
9
Cons:

Die Feuer alarm anlage ist angesprungen. War aber ein technischer Fehler. Das war mühsam

2026-03-21 via Nuitee
L
Lev couple ru
6
2026-03-21 via Nuitee
Y
Yulduz couple uz
10
Самый лучший отель в Старом городе Стамбула
Pros:

Каждую поездку в Стамбул останавливаемся в этом отеле. Идеальное соотношение цена-качество, локация очень удобная, хорошие номера, хорошие завтраки. В последнюю поездку сделали бесплатный апгрейд до шикарного номера с джакузи. До этого были в разных отелях в Старом городе и всегда разочаровались.

Cons:

Все нравится

2026-03-21 via Nuitee