Holiday Inn Istanbul Old City by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.6 (1089 reviews)
Gencturk Cad. Sirvanizade Sok. No:5 Vezneciler , Istanbul , tr

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Good breakfast variety
Cons:
Cleanliness issues
Limited vegan-friendly restaurant options

Categories

Cleanliness
7.73
Mixed sentiments regarding cleanliness; some guests noted issues with bathroom cleanliness and overall room condition.
Service
9.2
Numerous positive mentions of staff friendliness and quick responses to guest requests.
Location
9.24
Conveniently located near dining and public transport, highly praised by guests.
Room Quality
8.19
Generally comfortable with a few comments on the need for refreshing and minor maintenance issues.
Amenities
8.72
The breakfast variety was noted as good but with some room for improvement.
Value for Money
8.68
Competitive pricing reported in relation to location and quality.
Food and Beverage
8.23
Breakfast was appreciated but lacked variety in options.
Overall Experience
8.8
Overall experience reflected according to high location and service ratings despite some cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:27

Property Description

Luxurious Accommodation and Prime Location

Spa and Fitness Center for Relaxation and Wellness
Indulge in traditional marble hammam or foam massages at our spa, or keep up with your fitness routine at our well-equipped fitness center before exploring Istanbul's attractions.

Dining Excellence with Modern Restaurant and Bar
Experience a culinary delight with a blend of international and Turkish cuisines, including vegetarian and gluten-free options, at our modern restaurant and bar.

Book your stay at Holiday Inn Istanbul - Old City for a perfect blend of luxury, convenience, and comfort in the heart of Istanbul.

Important information:

Old City Guests are kindly requested to show the credit card used for reservation upon check-in.

Guests wish to use airport transfer are kindly reminded to inform the hotel about their flight details in advance for necessary arrangements.

Contact details can be found in booking confirmation.

Please note that due to area regulations, car entrance is not allowed between 10:00 and 21:00, however, car exit is allowed.

Check-in time is 14.00: Early check-in is subject to 40 Euros additional charge depending on availibility.

The spa, massage and hamam are open daily from 11:00 to 21:00.

The fitness center is open daily from 07:00 to 21:00.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 10 per day.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 0 per person per night when using an available cot.
    Children up to and including 17 years old stay for € 0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 1089 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 8.8
M
Maxim • solo_traveller • ru
8
Неплохой вариант для знакомства со Стамбулом. Твёрдая 8,0
Pros:

Неплохой отель рядом с метро и Старым городом. Персонал приятный, любезный. Завтрак вполне приличный, но дорогой. Будьте готовы просыпаться утром от ближайшей мечети.

Cons:

В моём номере всё было замечательно. В стандартных бывают поломки, которые долго устраняют.

2026-02-14 • via Nuitee
M
Mohammad • couple • ly
9
A wonderful and safe stay
Pros:

Everything was great, especially the way the team at the hotel treated us.

Cons:

A small suggestion for enhancing the experience in the future: paying a little extra attention to the heating and ensuring the windows are well sealed.

2026-02-12 • via Nuitee
N
Naila • couple • gb
10
Pros:

All Good

Cons:

N/A

2026-02-11 • via Nuitee
C
Cevriye • couple • de
10
Tolles Hotel
Pros:

Das beste Hotel, das ich in dieser Gegend bisher hatte. Sehr schönes, modernes Hotel. Nahe an öffentliche Verkehrsmittel und Sehenswürdigkeiten. Einkaufsmöglichkeiten und Restaurants in unmittelbarer Nähe. Zimmer sehr sauber und wurden auch täglich gereinigt. Frühstück war auch sehr schön, für jeden etwas dabei. Man kann sich ein Omelette bestellen es wird nach Wunsch zubereitet (Käse, Gemüse ect). Alle Mitarbeiter sind höflich und hilfsbereit. Ich werde dieses Hotel gerne wieder buchen.

Cons:

Nichts auszusetzen 😊

2026-02-09 • via Nuitee
A
Arianna • couple • de
10
Das Hotel war genau die richtige Wahl für unseren ersten Istanbul-Trip! Sauber, freundlich und zentral!
Pros:

Das Personal des Hotel war sehr zuvorkommend und aufmerksam, unser Zimmer war sehr großzügig geschnitten und sauber. Wir hatten eine tolle Zeit und kommen gerne wieder!

2026-02-08 • via Nuitee
J
JOAO • family_with_children • br
10
2026-01-29 • via Nuitee
M
Mark and Lisa • couple • au
9
Pros:

Walking distance to transport; market, shopping, restaurants, mosques inc the blue mosque.

2026-01-28 • via Nuitee
J
Jacquelyn • couple • au
5
Good location good breakfast but not 4star as we know it
Pros:

Breakfast was surprisingly good and in a nice area of the hotel

Cons:

Had dinner at the hotel the day we arrived and it was very disappointing both in quality, variety and location. Would have been much nicer in the breakfast area not in the lobby- no ambiance at allg

2026-01-25 • via Nuitee
S
Samer • family_with_children • lb
9
A very pleasant and comfortable stay with excellent service and a convenient location.
Pros:

The hotel was very pleasant overall. The room was comfortable, and everything felt clean and well cared for. The staff were consistently friendly and welcoming, with special appreciation to the front office team—especially Mr. Kemal, who was both helpful and genuinely kind.
Breakfast was excellent, offering a good variety of fresh and tasty options. We also had dinner at the hotel once and really enjoyed the food.
The location is convenient, close to many restaurants, metro station, Tram and made getting around the city easy.

Cons:

The room safe box was located very low inside the closet, which made it a bit difficult to use comfortably.

2026-01-23 • via Nuitee
Евгения • extended_group • cz
10
2026-01-23 • via Nuitee
K
Khalid • couple • om
9
2026-01-21 • via Nuitee
M
Mohammad Bin Afsar • extended_group • pk
8
Comfortable for family with excellent staff
Pros:

It was clean and comfortable as expected.

Cons:

Location and lack of recreational facilities

2026-01-20 • via Nuitee
M
Mhd Waael Mhd Akram • solo_traveller • us
9
Mr Kamal and Mr Othman are the most professionals Imet , the whole stuff as you are friendly, and they serve us as a fam
Pros:

It’s perfect in the location

Cons:

There is no enough insulation between rooms. I can easily hear what people do the room next to my room

2026-01-20 • via Nuitee
R
Rowland • couple • sl
7
2026-01-19 • via Nuitee
A
Anton • couple • ru
6
2026-01-19 • via Nuitee
L
Ligimol • extended_group • gb
9
Excellent
Pros:

Very clean and well organised and warm welcome

Cons:

Nil

2026-01-19 • via Nuitee
A
Antonios • couple • gr
5
2026-01-19 • via Nuitee
A
Astrit • couple • xk
8
2026-01-19 • via Nuitee
A
Ali • couple • ch
6
2026-01-19 • via Nuitee
A
AZIN • solo_traveller • ge
9
2026-01-18 • via Nuitee