Mercure Goulburn

Hotels
Mercure
8.8 (2879 reviews)
2 Lockyer Street , Goulburn , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable rooms
Cons:
Cleanliness issues
Soft bed complaints
Limited dining options

Categories

Cleanliness
8.05
Mixed reviews; some areas noted as needing cleaning.
Service
9.55
Most reviews highlighted friendly and approachable staff.
Location
9.55
Positive mentions about location convenience and accessibility.
Room Quality
8.55
Some rooms had mentioned issues like uncomfortable beds.
Amenities
8.55
Amenities generally good, but some complaints about missing items.
Value for Money
8.55
Generally considered good but some felt the cost was higher than expected.
Food and Beverage
8.05
Noted that some dining options were closed and needed more replenishment.
Overall Experience
9.55
Overall positive with comments on comfort and suitability for stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:11

Property Description

Convenient Location and Modern Amenities

Mercure Goulburn offers a prime location just minutes away from the Hume Highway, making it a perfect stopover for travelers. The newly refurbished rooms are equipped with free Wi-Fi, cable TV, and other modern conveniences to ensure a comfortable stay.

Comfortable Suites and On-Site Dining

Each ground floor suite at Mercure Goulburn features an LCD TV, air conditioning, and a minibar for ultimate relaxation. Guests can indulge in delicious meals at the on-site restaurant, open daily for breakfast and dinner during the week.

Business-Friendly Services and Free Parking

With a business centre on-site and complimentary parking, Mercure Goulburn caters to both leisure and business guests. Whether you're exploring Goulburn or en route to Canberra or Sydney, make your stay memorable at Mercure Goulburn.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Guests arriving outside reception opening hours can check in using the hotel's check-in machine. To receive the password, please contact the hotel prior to arrival using the contact details found on the booking confirmation. Please note that the restaurant is closed on Sundays and Public Holidays.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CBR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 17 years old stay for AUD 30 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 2879 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.55
Food and Beverage: 8.05
Overall Experience: 9.55
A
Angela family_with_children au
9
2026-03-14 via Nuitee
F
Fran couple au
8
Pros:

Good location

Cons:

Wasn’t that clean

2026-03-14 via Nuitee
Y
Yan couple au
8
2026-03-14 via Nuitee
C
Crack18 Couples Shepparton, Greater Shepparton, Victoria
8
Comfortable stay with friendly service
Pros:

Stayed at the Mercure Goulburn for a short visit and found it to be a comfortable and convenient place to stay. The rooms were clean, modern and well presented, and parking close to the rooms made check-in easy.

Staff were friendly and helpful throughout the stay. The restaurant and bar were pleasant, although the menu is a little on the expensive side for what’s offered and the breakfast buffet was fairly average.

Overall, a good option for an overnight stay in Goulburn, particularly if you’re travelling along the Hume

2026-03-13 via Tripadvisor
K
Kathryn couple au
10
Easy access, great location and fabulous food
Pros:

Easy access to room, great location and fabulous food in the restaurant

Cons:

Nothing

2026-03-12 via Nuitee
M
Mark solo_traveller au
10
Fabulous overnight stop
Pros:

Immaculate rooms. Very good restaurant. Friendly staff. Convenient to main highway. Great overnight stop and will definitely stay again.

Cons:

Nil

2026-03-12 via Nuitee
M
McBuilt Pty Ltd couple au
9
2026-03-11 via Nuitee
F
Frances family_with_children au
8
Very comfy beds and in a very good location
Pros:

The room was quite big. Beds were extremely comfortable. We just would've preferred a little more kitchen items to save money on food

Cons:

The noise of other cars in the carpark and how noisy other people were outside our room door. Would like the option to be able to prepare some basic food in the room

2026-03-10 via Nuitee
S
Sandra couple au
9
Very enjoyable after a long day travelling. Appreciated the dining options, excellent room
Pros:

Breakfast was very good. Plenty of options from cereal to full hot breakfast. Pretty standard for good accomodation.

Cons:

Would have probably gone for a light continental breakfast given we were travelling all day.

2026-03-10 via Nuitee
L
Liz family_with_children au
9
we had a good stay would recommend
Pros:

it was a well present room, but hotel needs a swimming pool then it would have the only one in Gouloburn

Cons:

no swimming pool

2026-03-09 via Nuitee
K
Karen family_with_children au
8
2026-03-09 via Nuitee
F
Frost couple au
9
One of the better motels we stayed whilst travelling, staff, facilities and comfort+++
Pros:

Clean, spacious and large shower!

Cons:

No pool or garden areas, all hard surfaces outside.

2026-03-09 via Nuitee
T
Tim family_with_children au
9
Excellent.
Pros:

Did not have breakfast.

Cons:

All good.

2026-03-08 via Nuitee
D
Daine family_with_children au
10
2026-03-07 via Nuitee
J
Jason family_with_children au
8
2026-03-06 via Nuitee
J
Jodie family_with_children au
10
Fantastic for a nights stopover for long trips.
Pros:

How clean tidy and quiet it is

Cons:

Nothing

2026-03-06 via Nuitee
B
Brendan couple au
8
perfect stop over
Pros:

good location clean value for money

Cons:

clean

2026-03-05 via Nuitee
C
Chris couple au
10
I really enjoyed our stay!
Pros:

That it has it own restaurant

Cons:

Probably too old mattresses.

2026-03-04 via Nuitee
N
Natasha family_with_children au
7
Everything was good but has the ability to be better
Pros:

The location was good. The reception staff were good. The room, had it been more updated and repairs fixed would have been a ten but because of the small things wrong, it lowered the score

Cons:

The smell of the room when we opened the door - we had to leave it open and spray air freshener. There was a drip outside the room caused by rain…but it went all night! The bathroom was very large but very basic and had cracked wall tiles and was outdated. Could have been a luxurious relaxing space.

2026-03-04 via Nuitee
B
Bruce couple au
8
Pros:

Clean and comfortable

Cons:

No freezer compartment in fridge

2026-03-04 via Nuitee