Mercure Goulburn

Hotels
•
Mercure
8.8 (3201 reviews)
2 Lockyer Street , Goulburn , AU
+61 2 4822 5445

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable rooms
Cons:
Cleanliness issues
Soft bed complaints
Limited dining options

Categories

Cleanliness
8.05
Mixed reviews; some areas noted as needing cleaning.
Service
9.55
Most reviews highlighted friendly and approachable staff.
Location
9.55
Positive mentions about location convenience and accessibility.
Room Quality
8.55
Some rooms had mentioned issues like uncomfortable beds.
Amenities
8.55
Amenities generally good, but some complaints about missing items.
Value for Money
8.55
Generally considered good but some felt the cost was higher than expected.
Food and Beverage
8.05
Noted that some dining options were closed and needed more replenishment.
Overall Experience
9.55
Overall positive with comments on comfort and suitability for stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:11

Property Description

Convenient Location and Modern Amenities

Mercure Goulburn offers a prime location just minutes away from the Hume Highway, making it a perfect stopover for travelers. The newly refurbished rooms are equipped with free Wi-Fi, cable TV, and other modern conveniences to ensure a comfortable stay.

Comfortable Suites and On-Site Dining

Each ground floor suite at Mercure Goulburn features an LCD TV, air conditioning, and a minibar for ultimate relaxation. Guests can indulge in delicious meals at the on-site restaurant, open daily for breakfast and dinner during the week.

Business-Friendly Services and Free Parking

With a business centre on-site and complimentary parking, Mercure Goulburn caters to both leisure and business guests. Whether you're exploring Goulburn or en route to Canberra or Sydney, make your stay memorable at Mercure Goulburn.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Guests arriving outside reception opening hours can check in using the hotel's check-in machine. To receive the password, please contact the hotel prior to arrival using the contact details found on the booking confirmation. Please note that the restaurant is closed on Sundays and Public Holidays.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CBR

Location

Guest Reviews

8.8
Based on 3201 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.55
Food and Beverage: 8.05
Overall Experience: 9.55
S
Shane • family_with_children • au
8
2026-10-24 • via Nuitee
D
David • couple • au
7
2026-10-24 • via Nuitee
J
Judy • couple • au
10
Good clean room with lovely spa and great restaurant
Pros:

Clean and easy to get to. Close to electric car charger. Lovely staff and excellent meal at the restaurant

Cons:

Our bed was a little bit soft.

2026-10-23 • via Nuitee
K
Karen • couple • au
8
2026-10-22 • via Nuitee
G
Grahame • solo_traveller • au
9
Very good experience, its a very nice hotel
Pros:

Room was clean and on the bigger side so plenty of room. Bed was good but i'd like some more pillow options. This one is just my personal taste, i like foam or higher pillows.

Cons:

Nothing

2026-10-21 • via Nuitee
G
Graham • couple • au
7
2026-10-21 • via Nuitee
S
Steph • solo_traveller • au
10
Easy, comfortable and safe
Pros:

Close to the highway. Friendly reception.

Cons:

Na

2026-10-20 • via Nuitee
D
Diane • solo_traveller • au
10
Pros:

Bed very comfortable and the room very clean

Cons:

Nothing

2026-10-20 • via Nuitee
S
Stewart • solo_traveller • au
10
Pros:

Very comfortable room. Excellent staff, who are very helpful.

2026-10-20 • via Nuitee
L
Lisa • couple • au
9
2026-10-18 • via Nuitee
S
Swegn • family_with_children • au
8
Pros:

Most things.

Cons:

Fire alarm at midnight with no staff in attendance. There was no other information or stand down direction

2026-10-18 • via Nuitee
J
Judy • family_with_children • au
9
Pros:

Accommodation was comfortable and very affordable. A nice quiet location. We chose a two bedroom unit.Beds were super comfy.Great sized bathroom and kitchenette.Staff were super friendly and helpful.We got dinner room service from the on-site restaurant and the food was amazing. Location wasn't as close to town as other accomodation but we were only a few minutes drive from the centre of town anyway.Located right near the big Merino.

2026-10-16 • via Nuitee
A
Andrew • family_with_children • au
9
Great place for a stop over, very comfortable and clean
Pros:

Clean, easy check in check out, friendly and helpful staff. Comfortable stay

Cons:

Slightly out of the town centre, fine with a car though.

2026-10-14 • via Nuitee
L
Lorie • family_with_children • au
10
We always have the best stop over at Mercure Goulburn! Great facilities, locations
Pros:

Great location and fantastic facilities and amenities

2026-10-13 • via Nuitee
K
Kellie • couple • au
10
Pros:

Easy to get to. Trailer parking

2026-10-13 • via Nuitee
R
Ross • couple • au
9
Very good
Pros:

Very comfortable

Cons:

Nothing

2026-10-13 • via Nuitee
W
Warren • solo_traveller • au
8
2026-10-12 • via Nuitee
W
Warren • couple • au
10
2026-10-12 • via Nuitee
B
Bernadette • family_with_children • au
8
Great location and I would stay again
Pros:

All was fantastic

Cons:

One staff member lacked smiling

2026-10-12 • via Nuitee
N
Nicholas • extended_group • au
10
Pros:

Comfy bed

Cons:

Little overpriced restaurant very expensive for dinner buffet breakfast was reasonable for $29 per head

2026-10-12 • via Nuitee