Mercure Goulburn

Hotels
•
Mercure
8.8 (2879 reviews)
2 Lockyer Street , Goulburn , au

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable rooms
Cons:
Cleanliness issues
Soft bed complaints
Limited dining options

Categories

Cleanliness
8.05
Mixed reviews; some areas noted as needing cleaning.
Service
9.55
Most reviews highlighted friendly and approachable staff.
Location
9.55
Positive mentions about location convenience and accessibility.
Room Quality
8.55
Some rooms had mentioned issues like uncomfortable beds.
Amenities
8.55
Amenities generally good, but some complaints about missing items.
Value for Money
8.55
Generally considered good but some felt the cost was higher than expected.
Food and Beverage
8.05
Noted that some dining options were closed and needed more replenishment.
Overall Experience
9.55
Overall positive with comments on comfort and suitability for stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:11

Property Description

Convenient Location and Modern Amenities

Mercure Goulburn offers a prime location just minutes away from the Hume Highway, making it a perfect stopover for travelers. The newly refurbished rooms are equipped with free Wi-Fi, cable TV, and other modern conveniences to ensure a comfortable stay.

Comfortable Suites and On-Site Dining

Each ground floor suite at Mercure Goulburn features an LCD TV, air conditioning, and a minibar for ultimate relaxation. Guests can indulge in delicious meals at the on-site restaurant, open daily for breakfast and dinner during the week.

Business-Friendly Services and Free Parking

With a business centre on-site and complimentary parking, Mercure Goulburn caters to both leisure and business guests. Whether you're exploring Goulburn or en route to Canberra or Sydney, make your stay memorable at Mercure Goulburn.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Guests arriving outside reception opening hours can check in using the hotel's check-in machine. To receive the password, please contact the hotel prior to arrival using the contact details found on the booking confirmation. Please note that the restaurant is closed on Sundays and Public Holidays.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CBR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 17 years old stay for AUD 30 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 2879 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.55
Food and Beverage: 8.05
Overall Experience: 9.55
G
Gemma • couple • au
5
Pros:

Location was fantastic and bed was comfortable

Cons:

Unfortunately had no hot water in the morning and the evening

2026-05-02 • via Nuitee
Y
yuxiao • couple • au
8
基本满意
Pros:

地理位置和停车房产

Cons:

房间似乎有味道？

2026-05-02 • via Nuitee
D
dhani10 • solo_traveller • au
8
2026-05-02 • via Nuitee
K
Kate • family_with_children • au
10
2026-05-01 • via Nuitee
C
Christo • solo_traveller • au
5
2026-05-01 • via Nuitee
L
Lynne • couple • au
10
Pros:

My room was fabulous, bed extremely comfortable, bathroom very roomy and functional, cooking facilities, well quipped kitchenette. Easy parking, reasonably sound proof rooms. Staff were very friendly and helpful.

2026-04-30 • via Nuitee
M
Megan • family_with_children • au
10
Excellent will always stay here when we can
Pros:

The beds were amazing.
The staff at reception were super friendly. We are back again this weekend.

Cons:

Nothing

2026-04-29 • via Nuitee
S
stylianou • solo_traveller • au
9
2026-04-28 • via Nuitee
L
Louis • solo_traveller • au
10
Comfortable/ accomodating/ clean and good value.
Pros:

The front desk staff were exceptionally good.
Solved a scheduling problem for me, particularly the young Indian woman on reception.

2026-04-27 • via Nuitee
I
ian • couple • au
10
2026-04-27 • via Nuitee
C
Carolyn • family_with_children • au
8
2026-04-27 • via Nuitee
M
mark • solo_traveller • au
10
Pros:

Spacious room comfy bed

2026-04-26 • via Nuitee
A
Angelique • solo_traveller • au
9
Wonderful overnighter!
Pros:

Fantastic customer service: face to face and via email/SMS. Parking available on-site. Location close to highway and multiple food options if not dining in hotel. Short drive to town centre. Very clean and comfortable, especially with kids

Cons:

Not a big issue for us as we dragged the table and chairs provided near the bed for 'extra seating' however an extra chair or stool (or 2) would have been helpful to sit and eat at dining table provided as there were 4 of us and only 2 chairs.

2026-04-26 • via Nuitee
A
Alexander • family_with_children • au
8
Cons:

Bed was too soft.

2026-04-26 • via Nuitee
K
Kylie • solo_traveller • au
8
2026-04-25 • via Nuitee
K
Ky-Lee • family_with_children • au
9
2026-04-25 • via Nuitee
G
Guy • couple • au
9
2026-04-24 • via Nuitee
L
Linda • family_with_children • au
10
From check in to check out our experience was one of a warm welcome.
Pros:

The food was exceptional as were all of the staff.

Cons:

I would have liked cutlery in the room but that’s it!

2026-04-23 • via Nuitee
M
Margaret • solo_traveller • au
10
Pros:

Staff very friendly, and welcoming

Cons:

All was good.

2026-04-23 • via Nuitee
J
Jeff • couple • au
10
As above
Pros:

restaurant was very good

Cons:

we were very impressed with all aspects of our stay.

2026-04-22 • via Nuitee