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Facilities
Property facilities
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Non-smoking rooms
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Non-smoking throughout
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Shared lounge/TV area
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Wheelchair accessible
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Kid meals
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Emergency cord in bathroom
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Food delivered to guest room
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CCTV outside property
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Face masks for guests available
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Delivered food - securely covered
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Private picnics
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Wine release events
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Reception hall
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Japanese garden
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Covered parking
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Secured parking
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Electric bicycle charging station
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Fitness Centre and 24/7 Guest Services
Enjoy complimentary access to our fitness centre and the convenience of our round-the-clock reception desk.
Recently Refurbished Rooms
Relax in our elegantly furnished rooms, complete with modern amenities including free Wi-Fi and tea/coffee facilities.
Marco's New York Italian Restaurant
Indulge in a variety of delectable Italian dishes, steaks, burgers, and more at our on-site restaurant.
Book your stay at Best Western Premier Yew Lodge East Midlands Airport for a memorable experience!
Please note that the hotel will preauthorize credit cards on arrival.
Guests can use the car park for the duration of their reservation only.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for £10 per person per night when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
Children up to and including 12 years old stay for £10 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Parking
Public parking is possible on site (reservation is not needed) and costs GBP 8 per day.
Location
Guest Reviews
The spa !!!!
Nothing
Great breakfast and spa facilities.
No fridge in the room
Really friendly staff, nice room, decent enough gym facilities.
All was good.
Clean
Room was comfortable. Pool excellent.
Jacuzzi wasn’t working, and staff really didn’t seem to care when we arrived. This was the opposite impression we had when corresponding by message prior to our stay. Breakfast was going to be expensive so we opted to go elsewhere.
Overall, the stay was very good - staff very polite, everything clean and in it's place. The spa could do with a thorough clean and the jacuzzi wasn't working, hence the loss of one of the stars.
Location and comfort plus breakfast
Long walk from the car park and parking fees I wasn't aware of.
I was disappointed by my recent stay. Upon arrival, the room had a lingering smell of smoke, obviously no smoke alarms stopping guests from smoking in bedrooms. Despite it being 7°C outside, the hallways and my room were incredibly cold; my thermostat wouldn't rise above 16°C and my phone recorded the temp.
When I reported this to reception, they were completely uninterested. I escalated the issue to IHG, who promised a manager would contact me within 24 hours, as per there policy
... They failed to contact me. Even after a follow-up feedback form, I received a generic, automated response from the hotel manager GaryC which I responded to but my email was ignored.
The only saving grace was the gym, pool, and restaurant, which were excellent—likely because they are managed by a separate company. I won’t be returning; management needs to learn that ignoring guests is the fastest way to lose them.
Staff where very friendly and helpful the room was cosy and comfortable and pool and sauna was in good order and clean roomy dressing rooms
Spotlessly clean
Room wasn't as was booked but was dealt with swift6
Everything
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