Crowne Plaza East Midlands Airport by IHG

Hotels
•
Best Western Premier
8.3 (885 reviews)
33 Packington Hill , Castle Donington , gb

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Modern and clean facilities
Helpful and attentive staff
Good food quality
Great amenities
Cons:
Additional charges for parking
Noise disturbances from the airport
Issues with room cleanliness

Categories

Cleanliness
7.51
Some guests noted issues with dust and a lack of sleep due to temperature control.
Service
8.98
Many reviews praised the staff for being helpful and attentive, enhancing the overall experience.
Location
8.52
The proximity to the airport was mentioned, though it led to some noise disturbances.
Room Quality
7.97
Rooms generally praised for being modern and clean, but some noted noise issues.
Amenities
8.5
Amenities like the pool, cleanliness, and food quality received positive feedback.
Value for Money
7.96
Guests had mixed feelings about parking fees versus direct booking offers.
Food and Beverage
8.51
Food was frequently highlighted as amazing, with attention to quality and variety.
Overall Experience
8.48
Overall sentiment was positive despite minor criticisms regarding parking and noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:51

Property Description

Fitness Centre and 24/7 Guest Services
Enjoy complimentary access to our fitness centre and the convenience of our round-the-clock reception desk.

Recently Refurbished Rooms
Relax in our elegantly furnished rooms, complete with modern amenities including free Wi-Fi and tea/coffee facilities.

Marco's New York Italian Restaurant
Indulge in a variety of delectable Italian dishes, steaks, burgers, and more at our on-site restaurant.

Book your stay at Best Western Premier Yew Lodge East Midlands Airport for a memorable experience!

Important information:

Please note that the hotel will preauthorize credit cards on arrival.

Guests can use the car park for the duration of their reservation only.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EMA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for £10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 8 per day.

Location

Guest Reviews

8.3
Based on 885 reviews
Cleanliness: 7.51
Service: 8.98
Location: 8.52
Room Quality: 7.97
Amenities: 8.5
Value for Money: 7.96
Food and Beverage: 8.51
Overall Experience: 8.48
L
Linda • solo_traveller • gb
9
2026-06-05 • via Nuitee
S
Sharif Emdadur • solo_traveller • gb
10
Great Little Break From City Life.
Pros:

We liked everything about the hotel. Clean and tidy, nice decor.

Breakfast selection had decent options.

The swimming pool and facilities were top notch.

Special shout out to Yasin and Leanne, they provided exceptional customer service and made sure our stay was fruitful.

Cons:

Although it didn't apply to myself as I am a member of IHG, it would be better to not charge guests a parking fee to park securely at their car park.

They didn't have a large TV screen in the lobby area, it would have been nice to have watched the Champions League Final there.

the swimming pool had a separate closing time for children (6.30pm) it wasn't a big deal to be honest, but some may find that a bit annoying.

2026-06-03 • via Nuitee
D
Dean • family_with_children • br
9
Pros:

The room was clean, spacious, and comfortable. The only tiny negative was the bathroom shower, otherwise it would have been 10/10.
Breakfast was exceptional, and the staff were friendly and helpful.

2026-06-03 • via Nuitee
R
Rene • extended_group • nl
9
2026-06-02 • via Nuitee
J
joanna • couple • gb
8
2026-05-31 • via Nuitee
J
JON • couple • gb
7
If shower was just ok , would have not mentioned smallish room because breakfast had a good selectio
Pros:

Good selection for breakfast, great staff .

Cons:

Smallish room , worse shower at hotel for some time.

2026-05-31 • via Nuitee
M
Manjit • couple • gb
9
2026-05-31 • via Nuitee
G
Gerald • solo_traveller • gb
10
Please check on the TV's, change them to modern TVs that can run you tube and Netflix
Pros:

The reception Lady who was working today 28 May 2026
She is exceptional and Welcoming
She is Good hearted

Cons:

Your TVs are not modern
Please update your TV's to modern TVs so that someone can use you tube and Netflix

2026-05-28 • via Nuitee
M
Michael • couple • gb
5
Hôtel is convenient for early flight from EMA
Pros:

Location

Cons:

Lack of room seating

2026-05-27 • via Nuitee
C
Christopher • solo_traveller • gb
8
2026-05-26 • via Nuitee
L
Lisa • solo_traveller • gb
6
Pros:

Staff were friendly. Place was clean

Cons:

Thin walls. Felt like i was in the bathroom with the family next door.

Weird sounds from heating/aircon/kitchen vents around 5.30am on both nights.

2026-05-25 • via Nuitee
B
Berkeley • solo_traveller • gb
8
Pros:

Close by our child's university.
Good size room. Air-conditioning. Can bring your dog.

Cons:

The loo seat was wobbly. There was some hair left around the sink and on the bedding.

2026-05-25 • via Nuitee
S
Stephen • solo_traveller • gb
8
2026-05-25 • via Nuitee
D
Daniel • solo_traveller • gb
10
2026-05-22 • via Nuitee
J
jayne greig • solo_traveller • gb
8
2026-05-21 • via Nuitee
P
Peter • solo_traveller • gb
9
Pros:

The Spa Healtclub is excellent

2026-05-16 • via Nuitee
L
Leandro • family_with_children • gb
10
2026-05-13 • via Nuitee
A
Anne • family_with_children • gb
9
An excellent hotel for a short spa break or ideal to stay pre or post holiday.
Pros:

Everything in the hotel was clean. The room was a good size and had everything we required. It didn't have a fridge but we were able to get fresh milk to the room when needed.
The spa facilities were excellent. It wasn't too busy and was again very clean. The pool is a good size for swimming.

Cons:

A de mister mirror would be good.

2026-05-13 • via Nuitee
V
Vacation04730795370 • Couples • England
8
Premium queen room
Pros:

Pleasant hotel, just off m1 motorway. Staff pleasant and friendly. Leanne receptionist, very helpful and lovely.
Booked a premium queen room with combination shower / bath. Room on arrival had walk in shower and when I queried it ,I was shown an alternative which was clearly not premium , older furnishings and the carpet didn't look great( confirmed by pictures on the website) so stayed in the room already allocated.
Premium room had everything you would expect- hairdryer, ironing board, iron , safe , tea and coffee BUT there was no fridge ( there was a cupboard that looked like it was designed for a fridge). For the cost of the room and comparison on previous hotel stays at Crowne plaza and similar standard hotels a fridge has been included. For this reason that's why I've given 4 and not 5 stars (sadly) as we were staying 2 days and wanted somewhere to keep our drinks and snack cold ( room was very warm).
The hotel is clean, nice decor. We ate evening meal and breakfast and both were great quality at a fair price.
The swimming pool. Sauna and steam room, again these were great, clean and enjoyable.
10 EV chargers ( take your own lead) available but we did notice non ev cars parked in the spaces, despite having spaces available in the large car park.
Overall a very pleasant stay and I would recommend a stay here.

2026-05-10 • via Tripadvisor
J
joy55_10 • Couples • Stoke-on-Trent, Staffordshire, England
10
Great place
Pros:

Wow what a place . We were met by Sophie at reception, who is very friendly, then when we read the reviews about Marcos we were wary but it was amazing. The food was to die for , no complaints at all. The drinks are very reasonable and the staff excellent, Rachael and Kerri at breakfast are lovely ladies . The only negative was the £15 taxi to the airport , not anything to do with the hotel , but Kegworth is such a lovely village we will use the crowne plaza again but take the car to meet and greet in the morning.

2026-05-09 • via Tripadvisor