Crowne Plaza East Midlands Airport by IHG

Hotels
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Crowne Plaza Hotels & Resorts
8.3 (954 reviews)
33 Packington Hill , Derby , gb
+44 1509 672518

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Modern and clean facilities
Helpful and attentive staff
Good food quality
Great amenities
Cons:
Additional charges for parking
Noise disturbances from the airport
Issues with room cleanliness

Categories

Cleanliness
7.51
Some guests noted issues with dust and a lack of sleep due to temperature control.
Service
8.98
Many reviews praised the staff for being helpful and attentive, enhancing the overall experience.
Location
8.52
The proximity to the airport was mentioned, though it led to some noise disturbances.
Room Quality
7.97
Rooms generally praised for being modern and clean, but some noted noise issues.
Amenities
8.5
Amenities like the pool, cleanliness, and food quality received positive feedback.
Value for Money
7.96
Guests had mixed feelings about parking fees versus direct booking offers.
Food and Beverage
8.51
Food was frequently highlighted as amazing, with attention to quality and variety.
Overall Experience
8.48
Overall sentiment was positive despite minor criticisms regarding parking and noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:51

Property Description

Fitness Centre and 24/7 Guest Services
Enjoy complimentary access to our fitness centre and the convenience of our round-the-clock reception desk.

Recently Refurbished Rooms
Relax in our elegantly furnished rooms, complete with modern amenities including free Wi-Fi and tea/coffee facilities.

Marco's New York Italian Restaurant
Indulge in a variety of delectable Italian dishes, steaks, burgers, and more at our on-site restaurant.

Book your stay at Best Western Premier Yew Lodge East Midlands Airport for a memorable experience!

Important information:

Please note that the hotel will preauthorize credit cards on arrival.

Guests can use the car park for the duration of their reservation only.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EMA

Location

Guest Reviews

8.3
Based on 954 reviews
Cleanliness: 7.51
Service: 8.98
Location: 8.52
Room Quality: 7.97
Amenities: 8.5
Value for Money: 7.96
Food and Beverage: 8.51
Overall Experience: 8.48
A
Ana • solo_traveller • es
9
2026-08-22 • via Nuitee
R
Robert • couple • gb
6
Cons:

Bed very uncomfortable and noisy, not a great sleep

Air con made noises all night

Drinks very expensive

2026-08-22 • via Nuitee
A
Andreea • solo_traveller • gb
10
2026-08-17 • via Nuitee
D
David • family_with_children • gb
9
Pros:

Location , friendly staff , great breakfast , comfy rooms .

2026-08-17 • via Nuitee
H
Harvey • family_with_children • gb
8
Pros:

The staff were really friendly and helpful

Cons:

The bed was squeaky!

2026-08-17 • via Nuitee
J
jennifer • couple • gb
7
2026-08-17 • via Nuitee
L
Luca • couple • it
10
Pros:

Tutto perfetto, spa, colazione, cena, stanza

2026-08-16 • via Nuitee
E
Epiphania • family_with_children • gb
10
Will visit again
Pros:

Very clean, easy to access lifts every floor , breakfast 😋

2026-08-16 • via Nuitee
A
Abby • couple • gb
10
2026-08-16 • via Nuitee
J
Jordan • family_with_children • gb
10
2026-08-11 • via Nuitee
T
Trevor • solo_traveller • gb
8
2026-08-10 • via Nuitee
G
Gary • solo_traveller • gb
10
Pros:

The hotel was perfect for overnight stay before travelling from East Midlands Airport, would definitely use again and recommend to friends and family.

Cons:

The rooms were great overall however they could possibly benefit from a bit of a refurbishment to the bathroom.

2026-08-10 • via Nuitee
A
Andrew • solo_traveller • gb
7
2026-08-06 • via Nuitee
D
Davinder • solo_traveller • gb
8
Pros:

Friendly and helpful staff

Cons:

Unfortunately hotel was busy and I had twin beds and asked for a king or double but was told none available

2026-08-06 • via Nuitee
A
Andrew • solo_traveller • gb
10
2026-08-06 • via Nuitee
M
Michael • couple • gb
6
Apart from finding someone’s medication in our room (tablet ) and a human hair in my meal , ok
Pros:

My breakfast had a human hair in the meal !

Cons:

Make sure people wearing hair nets to protect the food from contamination!

2026-08-03 • via Nuitee
I
Ian • solo_traveller • fr
10
Pros:

Very clean, helpful staff, excellent breakfast offered

2026-08-03 • via Nuitee
R
Robert • solo_traveller • gb
10
2026-08-02 • via Nuitee
L
Lisa • family_with_children • gb
10
Can’t fault this hotel
Pros:

Warm welcome, Super Clean, Comfortable Beds, great food.

Cons:

Nothing although I did park on the road to avoid the £16 per day car park fee and the pool closes early so we never got to go in it.

2026-08-02 • via Nuitee
J
John • family_with_children • gb
8
2026-07-25 • via Nuitee