Crowne Plaza East Midlands Airport by IHG

Hotels
•
Best Western Premier
8.3 (836 reviews)
33 Packington Hill , Castle Donington , gb

listing image 1
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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Modern and clean facilities
Helpful and attentive staff
Good food quality
Great amenities
Cons:
Additional charges for parking
Noise disturbances from the airport
Issues with room cleanliness

Categories

Cleanliness
7.51
Some guests noted issues with dust and a lack of sleep due to temperature control.
Service
8.98
Many reviews praised the staff for being helpful and attentive, enhancing the overall experience.
Location
8.52
The proximity to the airport was mentioned, though it led to some noise disturbances.
Room Quality
7.97
Rooms generally praised for being modern and clean, but some noted noise issues.
Amenities
8.5
Amenities like the pool, cleanliness, and food quality received positive feedback.
Value for Money
7.96
Guests had mixed feelings about parking fees versus direct booking offers.
Food and Beverage
8.51
Food was frequently highlighted as amazing, with attention to quality and variety.
Overall Experience
8.48
Overall sentiment was positive despite minor criticisms regarding parking and noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:51

Property Description

Fitness Centre and 24/7 Guest Services
Enjoy complimentary access to our fitness centre and the convenience of our round-the-clock reception desk.

Recently Refurbished Rooms
Relax in our elegantly furnished rooms, complete with modern amenities including free Wi-Fi and tea/coffee facilities.

Marco's New York Italian Restaurant
Indulge in a variety of delectable Italian dishes, steaks, burgers, and more at our on-site restaurant.

Book your stay at Best Western Premier Yew Lodge East Midlands Airport for a memorable experience!

Important information:

Please note that the hotel will preauthorize credit cards on arrival.

Guests can use the car park for the duration of their reservation only.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EMA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for £10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 8 per day.

Location

Guest Reviews

8.3
Based on 836 reviews
Cleanliness: 7.51
Service: 8.98
Location: 8.52
Room Quality: 7.97
Amenities: 8.5
Value for Money: 7.96
Food and Beverage: 8.51
Overall Experience: 8.48
M
Michael • solo_traveller • gb
8
2026-03-21 • via Nuitee
J
James • family_with_children • gb
10
Great hotel and staff, loads of parking. Make sure you sign up to IHG rewards and add your membership number to the book
Pros:

Modern, clean and great staff

Cons:

Having to pay £10 for a cot is a bit cheeky

2026-03-20 • via Nuitee
M
Martyn • extended_group • gb
9
2026-03-17 • via Nuitee
J
Julie • couple • gb
10
Lovely stay to visit our daughter
Pros:

Great location for visiting our daughter.

Cons:

Great room, restaurant and staff so nice.

2026-03-17 • via Nuitee
I
igor • solo_traveller • gb
10
Pros:

Great facility and great stay

2026-03-14 • via Nuitee
S
Steve • solo_traveller • gb
8
Pleasant stay in a friendly hotel
Pros:

Good facilities
Pleasant friendly helpful staff
Comfortable and clean
Easy arrival and check out

Cons:

Could hear conversations and people showering and banging coat hangers around at 4am
I guess these guests were leaving for the airport

2026-03-14 • via Nuitee
C
Chris Norman • extended_group • gb
9
Brilliant hotel and facilities, friendly staff, great restaurant and really nice pool!
Pros:

Brilliant hotel and facilities, especially the leisure centre.

Cons:

Nothing, everything was great!

2026-03-09 • via Nuitee
L
Linda • couple • gb
9
Exellent
Pros:

Clean and friendly staff

Cons:

Hot tub not in use

2026-03-08 • via Nuitee
H
Hayley • family_with_children • gb
10
Loved every second
Pros:

The spa !!!!

Cons:

Nothing

2026-03-07 • via Nuitee
R
Robin • family_with_children • gb
9
Pros:

Great breakfast and spa facilities.

Cons:

No fridge in the room

2026-03-06 • via Nuitee
M
Matt • solo_traveller • gb
8
Good location, friendly staff, would stay again.
Pros:

Really friendly staff, nice room, decent enough gym facilities.

Cons:

All was good.

2026-03-05 • via Nuitee
M
Mark • family_with_children • gb
8
2026-03-05 • via Nuitee
M
matt • couple • gb
10
2026-03-04 • via Nuitee
N
nicola • couple • gb
10
Great stay and a nice chilled atmosphere
Pros:

Clean

2026-03-03 • via Nuitee
S
Sharon • couple • gb
10
2026-03-02 • via Nuitee
V
Vicki • family_with_children • gb
5
Disappointed
Pros:

Room was comfortable. Pool excellent.

Cons:

Jacuzzi wasn’t working, and staff really didn’t seem to care when we arrived. This was the opposite impression we had when corresponding by message prior to our stay. Breakfast was going to be expensive so we opted to go elsewhere.

2026-02-28 • via Nuitee
H
Henrik Kjær • couple • dk
8
2026-02-25 • via Nuitee
J
Jason • couple • gb
8
2026-02-23 • via Nuitee
T
Topie10 • Family
8
Good overall, just a couple of issues...
Pros:

Overall, the stay was very good - staff very polite, everything clean and in it's place. The spa could do with a thorough clean and the jacuzzi wasn't working, hence the loss of one of the stars.

2026-02-22 • via Tripadvisor
A
Anna • couple • gb
8
2026-02-22 • via Nuitee