Quality Inn & Suites Salisbury South

Hotels
•
Quality Inn
7.6 (470 reviews)
825 Klumac Road , Salisbury , US
+1 704-633-5777

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (multiple mentions)
Convenient, central location near highway/downtown
Good breakfast (surprisingly good / well-wrapped items)
Clean enough for many guests and comfortable beds
Convenient parking
Cons:
Pool frequently closed / advertised but not operational
Room maintenance issues: grungy rooms, clogged toilets, shower surround repairs needed
Inconsistent front-desk professionalism and occasional poor attitude
Hot water problems reported by at least one guest
Small pillows and some signs of a worn, budget property
Noisy neighboring rooms / secondhand smoke in rooms

Categories

Cleanliness
7.2
Mixed comments: many guests described rooms and the property as clean, but several reports noted grungy rooms, dirty hand prints and general wear that reduced perceived cleanliness.
Service
8.4
Staff frequently described as friendly and helpful across multiple reviews; a few isolated incidents (unprofessional front-desk appearance, curt attitude at checkout) lowered the score slightly.
Location
9
Strong positive consensus: convenient to highway, downtown, restaurants and event locations; location cited repeatedly as a main benefit.
Room Quality
6.6
Several specific room issues reported: grungy rooms, difficult-to-reach outlets, clogged toilet on arrival, small pillows, shower surround needing repair and noisy neighboring rooms.
Amenities
6.8
Breakfast received positive mentions, but the pool being closed/unavailable was repeatedly complained about and lowered the amenities score.
Value for Money
7
Mixed signals: some callers found it appropriate for a budget stay and praised staff/cleanliness for the price; others noted the property felt run-down relative to expectations.
Food and Beverage
8.2
Breakfast was repeatedly called 'surprisingly good' and well-handled (wrapped items); no major complaints about food service beyond general service attitude occasionally.
Overall Experience
7.6
Overall stay is positive thanks to friendly staff, good location and decent breakfast/comfortable beds, but recurring issues (pool closed, maintenance, occasional poor front-desk interactions) temper the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:16

Property Description

Convenient Location
Quality Inn & Suites is strategically situated near popular attractions like PNC Music Pavilion and Lowes Motor Speedway, making it an ideal choice for travelers looking to explore Salisbury.

Comfortable Accommodations
Guests can enjoy air-conditioned rooms with free WiFi, flat-screen TVs, and cozy beds with quality linens at Quality Inn & Suites, ensuring a relaxing stay.

Great Amenities
The hotel offers a seasonal outdoor pool for guests to unwind, free private parking, a business center, and a 24-hour front desk for convenience during their stay.

Ready to experience comfort and convenience at Quality Inn & Suites? Book your stay now for a memorable trip!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

7.6
Based on 470 reviews
Cleanliness: 7.2
Service: 8.4
Location: 9
Room Quality: 6.6
Amenities: 6.8
Value for Money: 7
Food and Beverage: 8.2
Overall Experience: 7.6
K
Keene • family_with_children • us
10
2026-11-07 • via Nuitee
L
long • couple • us
3
2026-11-05 • via Nuitee
T
Thomas • couple • us
10
Pros:

Clean, Friendly, Helpful, Kind, Great Breakfast.

2026-10-28 • via Nuitee
M
Maryann • couple • us
9
Pros:

Great location- staff friendly

Cons:

No issues

2026-10-27 • via Nuitee
B
Bonnie • extended_group • us
5
Needs staff training to represent ur hotel.
Pros:

Was convenient to resturants, stores, gas station and my event.

Cons:

The rep at the front desk wore a shower cap bonnet and slippers. Was not dressed professionally and had her kids behind the desk. Gave the hotel such a ghetto appearance. I stood waiting for her to acknowledge I was was standing there although I said hello, she didnt look at me.

2026-10-26 • via Nuitee
E
Ebony • family_with_children • us
8
Nice people that ran the place, they were very accommodating
Pros:

Nice and Clean property

Cons:

Nothing I didn’t like!

2026-10-20 • via Nuitee
T
Tamari • couple • us
1
2026-10-16 • via Nuitee
T
Tamari • couple • us
10
Comfortable
Pros:

Clean

2026-10-12 • via Nuitee
S
Seaman • couple • us
9
2026-10-08 • via Nuitee
J
Johnson • couple • us
10
2026-09-14 • via Nuitee
S
Selenia • family_with_children • us
5
Pros:

breakfast was great liked how everything was wrapped in cling film. the staff was great for the most part.

Cons:

i didn't have hot water in my room i left the front desk know they said it must be reversed. Like h was cold and c was hot. i tried that went back again and they were like well get someone to look at it. but like no-one came and it felt like i was bothering them when i said something. i get it its a hotel things happen but like a decently hot shower would've been nice after being in town for a wedding. didn't feel the greatest walking out. Wether you are paying $50 dollars or $100s of dollars for a hotel warm or hot water should still be a thing. The gentleman that checked me in was great, the gentleman that was there for 3rd shift was also great and helpful, but the woman that was there when i checked out was talking to another coworker im assuming so wheni said the thing about the hot water she was the one that interacted with me and she kind if had a bad attitude. and i get it hopotality is rough sometimes, but we shouldnt make guests feel that way

2026-09-12 • via Nuitee
Y
Yurii • couple • us
8
2026-09-10 • via Nuitee
D
Donbaugh • solo_traveller • us
8
2026-09-07 • via Nuitee
M
Malinda • family_with_children • us
6
Pros:

Staff was great

Cons:

Rooms were to far of a walk for older people. Ask for ground floor or close to elevator but didn't get either. Room next door people were very noisy and were smoking pot in room.

2026-08-20 • via Nuitee
V
Vinella • extended_group • us
6
2026-08-19 • via Nuitee
A
Andrea • solo_traveller • us
9
Enjoyed my stay there....despite they did not have the pool available.
Pros:

Staff was very friendly and helpful.

Cons:

I was disappointed that the pool was not available. That was one of the reasons I selected this location. I wanted to do my daily pool exercises.

2026-08-19 • via Nuitee
M
Malinda • family_with_children • us
7
Pros:

Staff was wonderful

Cons:

Ask love on ground floor because my brother inlay is handicapped. The bathroom shower surround needs fixing.

2026-08-17 • via Nuitee
J
Jamaya • couple • us
10
2026-08-17 • via Nuitee
T
Tebi • solo_traveller • gh
10
2026-08-14 • via Nuitee
K
Kristan • couple • us
10
Pros:

Close to highway

2026-08-13 • via Nuitee