SureStay Plus Hotel by Best Western Hammond

Hotels
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SureStay Plus Hotel by Best Western
7.8 (525 reviews)
107 Duo Dr , Hammond , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Fax/photocopying
Facilities for disabled guests
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean and comfortable
Cons:
Mattress was uncomfortable
Some maintenance issues

Categories

Cleanliness
7.05
Though generally clean, some reviews mentioned issues such as a smokey smell and broken shower faucet.
Service
8.55
Friendly staff and helpful service mentioned across multiple reviews.
Location
8.55
Cited as great due to proximity to shopping and restaurants.
Room Quality
7.05
Inconsistencies noted, such as uncomfortable mattresses and an old hotel feel.
Amenities
7.55
Included breakfast was praised, but other amenities like coffee pots were missing.
Value for Money
8.05
Many reviews found the price acceptable for the services offered.
Food and Beverage
7.55
Breakfast was good, but some reviews said food options could be better.
Overall Experience
8.05
Most guest experiences were positive, with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:34

Property Description

Convenient Location
Located in Hammond, just 5.3 km from University Center, SureStay Plus Hotel by Best Western Hammond offers a comfortable stay with easy access to nearby attractions.

Family-Friendly Accommodation
With air conditioning and free WiFi, our 2-star hotel provides family rooms, ensuring a pleasant stay for guests of all ages.

Exceptional Service
Our 24-hour front desk is always ready to assist you, making your stay at SureStay Plus Hotel by Best Western Hammond a memorable experience.

Book your stay now at our welcoming hotel conveniently located near Louis Armstrong New Orleans International Airport.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.8
Based on 525 reviews
Cleanliness: 7.05
Service: 8.55
Location: 8.55
Room Quality: 7.05
Amenities: 7.55
Value for Money: 8.05
Food and Beverage: 7.55
Overall Experience: 8.05
A
atlanta • family_with_children • us
1
2026-05-04 • via Nuitee
J
Jeffery • extended_group • us
10
Absolutely wonderful!
Pros:

Clean and well kept. Staff was wonderful! Family owned business.

Cons:

The staff and the room was very clean and well kept.

2026-05-01 • via Nuitee
K
kb • solo_traveller • us
10
the best hotel ever must stay here
Pros:

everything its always so clean and I live the pool

Cons:

I loved everything always do

2026-04-29 • via Nuitee
E
Elizabeth • couple • us
10
2026-04-26 • via Nuitee
S
Steven • solo_traveller • us
10
2026-04-24 • via Nuitee
R
Randall • solo_traveller • us
10
2026-04-22 • via Nuitee
S
Stuckey • family_with_children • us
5
Won't again
Pros:

They will charge u 25 dollars extra during check in. Pool is a swamp
They tried to cancel my room before I got there even with 6 pm check inn

Cons:

Had pay extra for a shitty breakfast

2026-04-20 • via Nuitee
R
Rebold • solo_traveller • us
3
Pros:

The desk clerk was very nice.

Cons:

The location and the room just wasn't what we were expecting. It wasn't dirty just wasnt real up to date.

2026-04-20 • via Nuitee
E
Evelyn • couple • us
10
Pleasant
Pros:

It was nice and clean and the room we stayed in didn’t have carpet but instead what looked like hard wood floors

Cons:

On one night there was a few men hanging outside a few doors down and they were cutting up but they did stop at 10:00pm then we were in room 123 and we could hear kids running around upstairs outside their room but other than that the property was fine

2026-04-19 • via Nuitee
J
Jake • couple • us
10
My day was great, and the staff is very accommodating
Pros:

I loved everything about the property, the rooms were great. The staff was friendly and it was affordable.

Cons:

There is not one thing I did not like about the property. Everything was great.

2026-04-18 • via Nuitee
R
Randall • solo_traveller • us
10
2026-04-14 • via Nuitee
I
Irem • solo_traveller • us
4
I need the invoice for my stay. The saff does not reply or send it.
Pros:

I need the invoice, for my stay. I requested it and send a message to the hotel. But I did not receive an answer. So dissapointing. I am funded by a conference but I need my proof of stay from the hotel, urgently!

Cons:

I need the invoice, for my stay. I requested it and send a message to the hotel. But I did not receive an answer. So dissapointing. I am funded by a conference but I need my proof of stay from the hotel, urgently!

2026-04-13 • via Nuitee
J
Jane • solo_traveller • us
8
2026-04-10 • via Nuitee
C
Charles • couple • us
8
2026-04-10 • via Nuitee
N
Natasha • family_with_children • us
1
Pros:

Nothing

Cons:

Everything

2026-04-07 • via Nuitee
S
Sharon • couple • us
10
2026-04-07 • via Nuitee
G
Gwili • couple • us
1
I prepaid but was charged a deposit of $25. It’s been a week and I have not received a refund. I will NEVER do prepay
2026-04-03 • via Nuitee
T
Tarek • family_with_children • us
2
2026-04-02 • via Nuitee
C
Charity • family_with_children • us
8
The room was wonderful and spacious, staff was great and our stay was comfortable
Pros:

It's a nice little hotel. The breakfast was good and had a good selection to choose from. Staff was very friendly and accommodating.

Cons:

Due to traveling with my handicap mother, we needed a handicapped room but wasn't given that option online.

2026-03-30 • via Nuitee
D
Danira • family_with_children • us
8
2026-03-30 • via Nuitee