Best Western Plus North Houston Inn & Suites

Hotels
•
Best Western Plus
8.2 (507 reviews)
14753 North Freeway , Houston , US
+1 281-873-7575

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Excellent proximity to the airport
Good price / value for short stays
Outdoor pool area and poolside space
Good shower water pressure
Large / spacious rooms (reported by some)
Cons:
Moldy / mildew smells in rooms and hallways
Stains on sheets, towels, mattresses and carpets
Dirty or run-down facilities (pool, blankets, furniture)
Escalator or some equipment not working
Uncomfortable pillows / worn bedding
Occasional strong odors (weed, mildew) and cleanliness failures

Categories

Cleanliness
4.5
Multiple reviews report moldy / mildew smells, stains on sheets and towels, dirty carpets and towels, and general lack of cleanliness in rooms and bathrooms; significant negative sentiment on hygiene.
Service
10
Staff repeatedly described as exceptional, friendly and helpful across many reviews; service is a consistently positive highlight.
Location
10
Frequently praised for proximity to the airport and nearby conveniences (car rental, gas stations, fast food); location is a clear strength.
Room Quality
5
Mixed reports: some guests mention large, nice rooms, good showers and water pressure; numerous reports of bad smells, stains, worn furnishings and squeaky/rusty items reduce overall room quality.
Amenities
8.5
Some positive notes (outdoor pool area, decent breakfast, good shower pressure), but several guests reported a dirty or falling-apart pool, broken escalator and missing toiletries—amenities are usable but inconsistent.
Value for Money
10
Multiple guests explicitly call out good price and recommend the hotel for short stays; value is perceived strongly positive by many reviewers despite other issues.
Food and Beverage
8.5
Breakfast is often described as adequate or 'ok' and generous by some, but several guests note lack of healthy options (fruit/yogurt) and limited choices.
Overall Experience
9.1
Experience varies: many guests report smooth, pleasant stays (especially for short airport stays) thanks to staff and location, though serious cleanliness and room-quality complaints create notable negative outliers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:16

Property Description

Convenient Location
Located off Interstate 45 in Houston, TX, Best Western Plus North Houston Inn & Suites offers easy access to major attractions and business centers in the area.

Amenities Galore
Guests can enjoy a seasonal outdoor pool, daily breakfast, and rooms equipped with free Wi-Fi, satellite TV, microwave, fridge, and coffee-making facilities. The hotel also features a business center and a fitness room for guests' convenience.

Nearby Attractions
Situated just 2 miles from Splash Town Waterpark and less than 10 miles from Bush Intercontinental Airport and The Woodlands Mall, this hotel is the perfect choice for both leisure and business travelers.

Book your stay at Best Western Plus North Houston Inn & Suites now for a memorable and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Mon, Mar 15, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.2
Based on 507 reviews
Cleanliness: 4.5
Service: 10
Location: 10
Room Quality: 5
Amenities: 8.5
Value for Money: 10
Food and Beverage: 8.5
Overall Experience: 9.1
A
Anne Hörmann • family_with_children • de
9
Komme gerne wieder
Pros:

Grosses ,modernes Zimmer . Sauber, genügend Steckdosen vorhanden. Parkplatz vor dem Haus.

2026-11-07 • via Nuitee
A
Ashley • family_with_children • us
10
Pros:

Close to food place beds comfortable

Cons:

Room was a little dusty

2026-11-05 • via Nuitee
H
Hennadzi Kurachkin • family_with_children • us
9
2026-10-28 • via Nuitee
G
Gerardo • couple • us
1
2026-10-26 • via Nuitee
M
Mit • family_with_children • mx
9
Pros:

La atención del personal es excepcionalmente buena! Son amables , serviciales y de mucha ayuda cuando la solicitamos !

Cons:

La tubería de nuestro baño estaba un poco tapada y tardaba en irse el agua

2026-10-25 • via Nuitee
T
TREVOR • solo_traveller • ca
9
Great stay near the airport
Pros:

Outdoor area by the pool but limited sun

2026-10-25 • via Nuitee
J
Javier • couple • es
8
2026-10-24 • via Nuitee
A
Antonio • family_with_children • us
10
Pros:

Staff always take care of us 👍

Cons:

No complaints

2026-10-22 • via Nuitee
A
Amir • solo_traveller • us
10
2026-10-21 • via Nuitee
O
Olaf • family_with_children • de
10
Pros:

Sehr freundlicher Empfang. Großes Zimmer. Komplett abgetrenntes Bad. Gepflegtes Frühstück. Und natürlich die Nähe zum Flughafen: 10 Meilen bis Car Rental. Daneben sind Tankstellen und verschiedene Burgerläden.

2026-10-19 • via Nuitee
R
Reed • couple • us
3
2026-10-15 • via Nuitee
K
Katarzyna • family_with_children • pl
6
Kinda stinky. Won’t stay again
Pros:

Close to airport

Cons:

It smelled. Hallways, room. Pillows were very uncomfortable

2026-09-13 • via Nuitee
A
Antonio • solo_traveller • us
10
Pros:

It's wonderful

Cons:

No complaints

2026-09-07 • via Nuitee
R
Reymundo • solo_traveller • us
8
Pros:

Showers actually had good water pressure.

Cons:

Stains on the mattress. It was covered with bed sheets but it was still the fact that we could see the stains that made it a little off putting.

2026-09-06 • via Nuitee
R
Robbe • couple • be
4
Cons:

Kamer was heel muf, lakens waren vuil, ontbijt viel heel hard tegen.

2026-09-02 • via Nuitee
M
Marcus • solo_traveller • br
6
Manchas em leçois e toalhas
Pros:

Localização muito boa

Cons:

Apesar de estarem limpos, encontrei várias manchas nos lençóis e toalhas.

2026-08-25 • via Nuitee
J
Jessica • solo_traveller • us
10
2026-08-24 • via Nuitee
C
channing • couple • us
10
My stay was great.
Pros:

Price and it was nice

Cons:

The escalater didn’t work

2026-08-17 • via Nuitee
N
Nedday • solo_traveller • us
9
Calm quiet clean
Pros:

Everything

Cons:

Everything

2026-08-16 • via Nuitee
S
Seetharamu • extended_group • in
7
Over all good stay
Pros:

Room size is good

Cons:

No body wash and need to ask soap at reception

2026-08-10 • via Nuitee