Best Western Plus North Houston Inn & Suites

Hotels
Best Western Plus
8.3 (606 reviews)
14753 North Freeway , Houston , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Noisy air conditioning

Categories

Cleanliness
7.26
Multiple reviews reported issues with cleanliness, including dirty towels and an allergic reaction from unclean bedding.
Service
8.93
Guests frequently praised the staff for being friendly and helpful, enhancing the overall experience.
Location
8.77
The location was convenient for some guests, being out of town and close to the airport.
Room Quality
7.72
While some rooms were clean and spacious, there were complaints about noise and the state of the beds.
Amenities
7.75
Limited amenities reported with a request for a kettle being met with confusion, plus complaints about gym facilities.
Value for Money
8.51
Many guests felt they received good value for their stay in relation to the price paid.
Food and Beverage
8.76
Breakfast was highlighted positively; however, some guests felt additional options would enhance it.
Overall Experience
8.73
Overall, guests had a favorable experience, although some aspects could improve.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:12

Property Description

Convenient Location
Located off Interstate 45 in Houston, TX, Best Western Plus North Houston Inn & Suites offers easy access to major attractions and business centers in the area.

Amenities Galore
Guests can enjoy a seasonal outdoor pool, daily breakfast, and rooms equipped with free Wi-Fi, satellite TV, microwave, fridge, and coffee-making facilities. The hotel also features a business center and a fitness room for guests' convenience.

Nearby Attractions
Situated just 2 miles from Splash Town Waterpark and less than 10 miles from Bush Intercontinental Airport and The Woodlands Mall, this hotel is the perfect choice for both leisure and business travelers.

Book your stay at Best Western Plus North Houston Inn & Suites now for a memorable and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Mon, Mar 15, 2027

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.3
Based on 606 reviews
Cleanliness: 7.26
Service: 8.93
Location: 8.77
Room Quality: 7.72
Amenities: 7.75
Value for Money: 8.51
Food and Beverage: 8.76
Overall Experience: 8.73
L
Lucia couple nl
9
2026-05-07 via Nuitee
R
Robert couple us
6
Cons:

The door to the restroom wouldn’t shut correctly. The two lower hinges were coming off.

2026-05-05 via Nuitee
K
Kenyatta couple us
10
2026-05-04 via Nuitee
B
Bianca extended_group us
8
2026-04-30 via Nuitee
R
Robert couple ca
9
2026-04-30 via Nuitee
J
Jessica solo_traveller us
9
2026-04-29 via Nuitee
F
Facundo solo_traveller ar
8
2026-04-20 via Nuitee
J
Janee solo_traveller us
5
Doubtful
Pros:

It provided breakfast.

Cons:

Even though it was "clean", the sheets were stained so it made me feel like it was dirty. And it turned out that our other room was the same.

2026-04-18 via Nuitee
A
Alcantar solo_traveller mx
6
Ok for a night
Pros:

The staff, quick check in and check out

Cons:

Not great, smelly sheets, noisy AC

2026-04-16 via Nuitee
Q
Queen Nelle couple us
1
Horrible
Pros:

Nothing

Cons:

Everything. It was so nasty

2026-04-13 via Nuitee
R
Robert family_with_children us
9
2026-04-09 via Nuitee
K
Kristina couple de
7
Günstiges Hotel für 1 Nacht in Flughafennähe
Pros:

Sehr hilfsbereite Rezeption, gute Lage zum Flughafen, nettes Restaurant direkt gegenüber, sauber, Betten sind bequem, Frühstück typisch amerikanisch, alles soweit da

Cons:

Fenster sind nicht zu öffnen
Sehr muffiger Geruch in den Zimmern

2026-04-04 via Nuitee
A
Andreas couple de
5
Leider nur okay
Pros:

Das Personal war sehr freundlich. Das Zimmer war gut eingerichtet.

Cons:

Es war nicht sehr sauber. Wir haben noch nie ein so schutziges Handtuch im Badezimmer vorgefunden. Auch das Bett wirkte nicht frisch gewaschen. Der Bürostuhl im Zimmer war schon fast zerfallen.

2026-04-04 via Nuitee
D
Dequinn couple us
10
2026-04-01 via Nuitee
L
Larry solo_traveller us
7
2026-04-01 via Nuitee
D
Devetrice couple us
3
I wont return.
Pros:

I initially liked the price because ive stayed at BW+ before and it was extremely nice but cheaper then the 100 a night paid here. I typically pay 100+ a night for rooms when traveling.

Cons:

The staff though you can tell overworked gave ridiculous reasons for them not having majority of things.

They don't sale water/drinks and vending machines work taking money but not dispensing products through the front desk was aware no signs were placed on machines at all

The blanket on the bed was dirty it could not be replaced because there were not extra blankets on premise, meanwhile there were never more the 10 cars parked outside at a time, so it wasn't common sense to take one from another room and five to us.

2026-03-24 via Nuitee
A
Antonio family_with_children us
10
Pros:

I always stay here, Thanks keep up the good work

Cons:

No complaints

2026-03-22 via Nuitee
J
Jessica family_with_children us
9
2026-03-18 via Nuitee
R
Robinson couple us
6
2026-03-17 via Nuitee
M
Michelle couple us
9
2026-03-16 via Nuitee