Best Western Plus Travel Hotel Toronto Airport

Hotels
Best Western Plus
8.4 (3599 reviews)
5503 Eglinton Avenue West , Toronto , ca

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Convenient location
Friendly and helpful staff
Good breakfast
Cons:
Some service issues
Concerns about cleanliness

Categories

Cleanliness
7.65
Some guests mentioned clean rooms, but issues were raised about overall cleanliness in certain reviews.
Service
8.65
Service was generally praised for friendliness and helpfulness despite a few negative comments.
Location
9.15
Multiple reviews highlighted the convenient and favorable location.
Room Quality
8.15
Rooms were noted as large and comfortable, contributing positively to the experience.
Amenities
8.15
Basic amenities met expectations with some reviews highlighting the useful features.
Value for Money
8.65
Competitive pricing and included breakfast provided a good value.
Food and Beverage
8.15
Breakfast received positive feedback, although some noted it was basic.
Overall Experience
8.65
Overall enjoyment was positive despite some service and cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:23

Property Description

Convenient Location
Located just 5 km from Toronto Pearson International Airport, Best Western Plus Travel Hotel Toronto Airport offers a stress-free stay with a complimentary airport shuttle service.

Comfortable Accommodation
Each room is equipped with a microwave, refrigerator, free WiFi, and a 42-inch flat-screen TV, ensuring a cozy and relaxing atmosphere. Start your day right with a fresh cup of coffee from the in-room coffee maker.

Amenities Galore
Enjoy a complimentary continental breakfast, take advantage of the on-site laundry facilities, stay active in the gym, or catch up on work at the business centre. With Centennial Park just a 10-minute drive away, the hotel offers the perfect blend of convenience and comfort for your stay in Toronto.

To experience all these fantastic features and more, book your stay at Best Western Plus Travel Hotel Toronto Airport now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the hotel offers free shuttle service from/to Toronto Pearson International Airport. The shuttle can accommodate maximum 6 people per transfer. Airport shuttle service is available from 05.00 to 11:55 (luggage restrictions equivalent to airline specifications).vGuests are asked required to contact the hotel in advance for further details or contact the hotel upon arrival by using the courtesy phone at Terminal 1 & Terminal 3 at the airport once they have picked up their baggage.

Please note that the cribs are available upon request and based upon availability.

Please note, this property does not guarantee reservation reserved by Visa Debit cards and does not accept Visa Debit as deposit/incidental purpose.

breakfast time is from 6:30 am until 9:30 amGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 3599 reviews
Cleanliness: 7.65
Service: 8.65
Location: 9.15
Room Quality: 8.15
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 8.15
Overall Experience: 8.65
K
Keith couple ca
9
2026-08-29 via Nuitee
I
ILCHAN solo_traveller kr
10
2026-08-28 via Nuitee
L
Leandro solo_traveller br
6
2026-08-28 via Nuitee
M
Muñoz solo_traveller cl
10
Pros:

La ubicación

Cons:

Nada

2026-08-27 via Nuitee
J
JUAN couple co
9
Pros:

cercanía al aeropuerto precio-alojamiento el desayuno

Cons:

No pudimos obtener el traslado del aeropuerto al hotel por la hora de llegada 1 am, no habia servicio nos toco pagar taxi

2026-08-27 via Nuitee
V
Virginie VETAUX solo_traveller fr
6
Pros:

L'emplacement et le parking

Cons:

L'odeur dans lachambre
Les lits et les coussins inconfortables
Le petit déjeuner peu diversifié
Le robinet de la chambre qui goutait

2026-08-27 via Nuitee
C
Castle couple au
9
2026-08-26 via Nuitee
I
Ihor couple ca
10
2026-08-26 via Nuitee
A
Ayda couple ca
8
2026-08-25 via Nuitee
F
Francesca couple it
4
Puzza nella stanza
Pros:

Vicinanza e navetta con l’aeroporto e presenza di prodotti da bagno.

Cons:

In camera c’era una puzza asfissiante proveniente dalla moquette, rendeva l’aria quasi irrespirabile. La colazione era scarsa ma tutto sommato passabile rispetto al resto, la pulizia lasciava desiderare. Probabilmente l’unico punto favorevole era la vicinanza all’aeroporto, sicuramente non tornerei.

2026-08-25 via Nuitee
M
melanie solo_traveller ca
7
2026-08-25 via Nuitee
S
Susan solo_traveller ca
10
Pros:

Everything, clean room, great breakfast, fast shuttle to and from airport, staff were friendly, would stay here again

2026-08-25 via Nuitee
P
PAUL solo_traveller us
1
terrible communication and lack of apology
Pros:

bed was comfortable and quiet room

Cons:

I planned to take the shuttle and called and called the hotel as I waited for an hour and no shuttle .... he drove by me one time I think and asked another location best western to call the hotel but the phone lines were not working I called best western cust6omer service and no one could help. I finally ordered an uber and had to wait another 40 minutes for it as the taxi to the hotel was quoted at $44 ... I arrived at the hotel no apology or concession for my trouble

2026-08-25 via Nuitee
A
Audrey family_with_children ca
9
Excellent rapport qualité prix
Pros:

Le service de navette est excellent

2026-08-24 via Nuitee
M
Mojtaba extended_group ca
8
2026-08-24 via Nuitee
B
Benjamin solo_traveller il
7
Good location but not super well maintained
Pros:

The location is convenient for the main airport. Staff are friendly.

Cons:

Room was not very clean. The bed was uncomfortable.

2026-08-23 via Nuitee
H
Hélder solo_traveller pt
8
2026-08-23 via Nuitee
G
Guzman family_with_children ca
8
Good time staying here. Would stay again for the value!
Pros:

Rooms were clean and the building was quiet. Check in and out was quick and easy.

Cons:

Breakfast was just ok.

2026-08-23 via Nuitee
D
Darcy solo_traveller ca
9
Very nice hotel. Very quiet
Pros:

Good location good restaurant comfortable room. Very quiet

Cons:

No pool or hot tub.

2026-08-22 via Nuitee
G
Gustavo solo_traveller ar
9
Check-in adelantado
Pros:

La disponibilidad de servicio de café/te las 24 hs. La variedad en desayuno

Cons:

No me gustó que cobraran extra por tomar la habitacion que ya estaba disponible por estar presentes solo 2 horas.

2026-08-22 via Nuitee