Hotel Empire Albania

Hotels
8.1 (891 reviews)
Pavarësia Street , Durrës , al

Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Good location
Value for money
Cons:
Room comfort issues
Limited amenities
Noisy at times

Categories

Cleanliness
7.93
General mention of cleanliness being satisfactory, but negative feelings expressed about odor in rooms.
Service
8.7
Friendly and available staff mentioned positively, but some complaints about specific requests.
Location
8.44
Location praised for being good and close to beach and amenities.
Room Quality
7.39
Concerns were raised regarding comfort and issues with some rooms.
Amenities
8.12
Positive mentions of the pool and other facilities, though some amenities like spa were lacking.
Value for Money
8.38
Good value noted, but some reviews thought the cost was too high for experience.
Food and Beverage
7.93
Breakfast was good with variety, though some found it repetitive.
Overall Experience
7.9
Overall experience was mixed but inclined towards the positive side.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:24

Property Description

Luxurious Accommodation with Prime Location
Hotel Empire Albania, nestled in Durrës just 200 meters from Durres Beach, offers a 4-star experience with a seasonal outdoor pool, free parking, and a restaurant. Enjoy the convenience of room service, free WiFi, and a welcoming bar during your stay.

Comfortable Rooms with Modern Amenities
Each unit features a cozy seating area, a flat-screen TV, and a safety deposit box for your valuables. The private bathrooms are stocked with complimentary toiletries, and some rooms boast balconies with stunning city views. Additionally, all rooms are equipped with a desk and a kettle for your convenience.

Convenient Access to Popular Attractions
Explore nearby attractions like Skanderbeg Square and Dajti Ekspres Cable Car, both just a short drive away. With Tirana International Mother Teresa Airport a mere 33 km from the hotel, your journey to relaxation begins effortlessly.

Ready to experience luxury and comfort at Hotel Empire Albania? Book your stay now!

Important information:

Swimming pool: Closed from Sat, Nov 1, 2025 until Fri, Apr 17, 2026

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for € 15 per person per night when using an existing bed.
    Children from 6 years old to 11 years old stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 891 reviews
Cleanliness: 7.93
Service: 8.7
Location: 8.44
Room Quality: 7.39
Amenities: 8.12
Value for Money: 8.38
Food and Beverage: 7.93
Overall Experience: 7.9
F
Francisco family_with_children gb
1
Unprofessional and useless staff
Pros:

Awful staff and customer service worst experience ever would never recommend or stay at this property

2026-03-11 via Nuitee
F
Francisco family_with_children gb
1
2026-03-11 via Nuitee
K
Kudakwashe couple gb
3
The hotel is beautiful but my stay wasn’t pleasant
Pros:

The location and the hotel is very nice

Cons:

Very poor services. What is advertised on the booking.com and other sites is not what you get. I booked two separate rooms to see the experience. The Junior suite I booked had a Jacuzzi. Upon checking in I found out that the Jacuzzi wasn’t working and they told me it wasn’t included in the booking it’s only on the pictures. They make you look stupid and act as if they’re doing you a favor. I requested for a refund and they refused. They made me cancel the second booking on booking.com then they gave me another room which was lower standard from the original one I had checked in first. When I was checking in they were complementary drinks and I water, when I went to get my stuff the house keeping removed everything including water and cattle. This happened is all two separate rooms I booked with them. I don’t know if they do that to all their customers or it was just me. The hotel is very nice but the bathroom sinks were dirty and rusty. On booking.com it’s on mentioned that the pool is closed but they don’t even allow you to go outside to see the views which are the main reason why most people book the hotel.

2026-02-10 via Nuitee
E
Elisa family_with_children it
9
2026-01-19 via Nuitee
K
khalid family_with_children gb
10
Pros:

They were very nice and they gave us eggs every single morning at breakfast and I made friends with the staff

Cons:

Small swimming pool,they should make it bigger and also they should put cameras in the elevator,they should add 2 elevators.

2026-01-19 via Nuitee
T
Taher extended_group sa
8
Pros:

مرتب الاستف خدوم و الاطلاله جميله

2026-01-19 via Nuitee
O
Oscar extended_group fr
9
2026-01-19 via Nuitee
H
Heuda couple de
1
Finger weg – miserabler Service, falsche Versprechen und Mini-Pool!
Cons:

Finger weg – miserabler Service, falsche Versprechen und Mini-Pool!

Dieses Hotel ist eine absolute Enttäuschung. Schon bei der Ankunft gab es keine Armbänder für den Strand. Stattdessen sollten wir einfach „die Hotelkarte zeigen“ – am Strand wurden wir damit abgewiesen. Und nein, der Strand liegt NICHT „direkt vor der Tür“, wie überall behauptet wird. Man muss ein gutes Stück laufen – zurück zum Hotel wollten wir uns den Stress nicht nochmal antun.

Unsere Klimaanlage war kaputt. Mehrmals an der Rezeption angerufen, jedes Mal hieß es „es kommt gleich jemand hoch“ – gekommen ist niemand. Selbst nach persönlicher Beschwerde vor Ort tat sich nichts. Ergebnis: zwei Nächte ohne Schlaf bei stickiger Hitze.

Abends nach Wasser gefragt – selbst eine kleine Flasche konnten oder wollten sie uns nicht geben. Stattdessen der Hinweis, wir sollen „rausgehen und schauen, ob noch etwas offen hat“.

Der Pool ist winzig – gerade mal zwei Leute können gleichzeitig darin schwimmen. Für ein Hotel dieser Preisklasse ist das einfach lächerlich.

Für das, was hier verlangt wird, bekommt man in der Gegend deutlich bessere Hotels. Hier stimmt weder der Service noch das, was versprochen wird. Nie wieder!

2026-01-19 via Nuitee
H
Helen extended_group ie
7
My sisters and I had an overall ok stay.
Pros:

Location was beautiful

Reception area too was very lovely

Cons:

Breakfast could have been better with hot beverages services at least, there was no hot chocolate in the four days breakfast had.

The cooling system in the room and reception area needs more attention too, it was quite insufficient particularly at night.

The pool tiles should be attended to as it is slippery and poses a hazard.

2026-01-19 via Nuitee
D
Dennis couple de
2
2026-01-19 via Nuitee
R
RAPHAEL couple fr
7
Pros:

Piscine sur le toit , personnel sympathique .

Cons:

Côté rue on entend très fort les voitures la nuit ,

2026-01-19 via Nuitee
A
Allan couple fr
5
je n’y retournerais pas
Pros:

endroit super propre petit déjeuné bien

Cons:

hôtel mal placer et très cher y’a des meilleur hôtel en all exclusive moin chère et mieux situé

2026-01-19 via Nuitee
A
Anas couple ch
10
Ganz besonderer Ort, respektvolles Personal, gutes Frühstück, alles war sehr gut
Pros:

Sehr gut

Cons:

Es war alles super

2026-01-19 via Nuitee
P
Patrizia family_with_children it
10
2026-01-19 via Nuitee
I
Imad family_with_children il
1
So bad
Pros:

Nothig bad hotel

Cons:

Bad hotel

2026-01-19 via Nuitee
U
UBALDO couple it
10
Hotel molto bello. Personale molto gentile. Scarso per il mangiare.
Cons:

Il pranzo e la cena. Cercherei di variare un po' i cibi proposti.
Poi doterei la spiaggia di una doccia.

2026-01-19 via Nuitee
N
Natasha family_with_children gb
5
Pros:

Not very happy

Cons:

Food and room services

2026-01-19 via Nuitee
M
Marika couple it
6
Pros:

Sicuramente la piscina

Cons:

La colazione

2026-01-19 via Nuitee
J
Jehona family_with_children de
10
Pros:

Alles

Cons:

👍🏻

2026-01-19 via Nuitee
S
Sadat family_with_children ch
8
2026-01-19 via Nuitee