Best Western Plus John Jay Inn & Suites

Hotels
•
Best Western Plus
8.4 (761 reviews)
600 West Palmdale Boulevard , Palmdale , US
+1 661-575-9322

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Good location
Cons:
Cleaning issues
Limited breakfast options
Musty odors in rooms

Categories

Cleanliness
7.4
Several reviews mention musty smells and cleanliness issues.
Service
9.4
Friendly and accommodating staff highlighted in multiple reviews.
Location
8.4
Centrally located, but some reviews indicate safety concerns.
Room Quality
7.9
Mixed reviews on room quality; some rooms have issues.
Amenities
8.4
Amenities like breakfast could be improved; coffee machine frequently broken.
Value for Money
8.9
Perceived reasonable for price but varies by individual experience.
Food and Beverage
7.9
Breakfast options are limited and some dissatisfaction noted.
Overall Experience
8.9
Overall satisfaction noted, with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:26

Property Description

Outdoor Pool and Free Wi-Fi
Enjoy a refreshing dip in the outdoor pool at Best Western Plus John Jay Inn & Suites, just minutes away from Lake Palmdale. Stay connected with complimentary Wi-Fi throughout the property.

Complimentary Breakfast and Fitness Center
Start your day right with a free continental breakfast featuring a variety of hot items. Keep up with your workout routine at the on-site fitness center.

Convenient Room Amenities
Relax in rooms equipped with a seating area, coffee machine, and en suite bathroom. Each room also includes a petite refrigerator and microwave for added convenience.

Experience comfort and convenience at Best Western Plus John Jay Inn & Suites. Book now for a memorable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
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Guest Reviews

8.4
Based on 761 reviews
Cleanliness: 7.4
Service: 9.4
Location: 8.4
Room Quality: 7.9
Amenities: 8.4
Value for Money: 8.9
Food and Beverage: 7.9
Overall Experience: 8.9
M
Mariela • solo_traveller • us
9
2026-10-31 • via Nuitee
M
Marie • couple • us
10
2026-10-27 • via Nuitee
S
Savannah • couple • us
10
2026-10-21 • via Nuitee
E
Eny • family_with_children • us
6
2026-10-18 • via Nuitee
E
Eny • family_with_children • us
7
2026-10-18 • via Nuitee
J
Jenny • couple • us
10
2026-10-09 • via Nuitee
G
Gary • solo_traveller • us
10
2026-09-17 • via Nuitee
O
Olivo • couple • us
10
2026-09-09 • via Nuitee
K
Keyon • solo_traveller • us
10
2026-09-06 • via Nuitee
V
Victor • couple • gt
9
2026-09-05 • via Nuitee
C
chareisha • solo_traveller • us
10
2026-09-04 • via Nuitee
C
Carolina • couple • us
1
Horrible
Pros:

Nothing

Cons:

Smelly hotel

2026-08-07 • via Nuitee
O
Odette • extended_group • us
7
2026-08-06 • via Nuitee
G
Gary • couple • us
9
Pros:

Right next to Palmdale Med Center

Cons:

Ver comfortable

2026-08-04 • via Nuitee
R
Ramos • solo_traveller • us
10
2026-07-23 • via Nuitee
G
Gomez • solo_traveller • us
10
Pros:

Clean, safe and very good costumer service

2026-07-23 • via Nuitee
S
Sarai • solo_traveller • us
5
Decent stay but definitely not worth what they charge.
Pros:

When they were cleaning the room it was like a fresh room but midway through the week they just stopped completely.

Cons:

Online it says you have access to the pool facilities until 9pm but by 8pm they close it off. They served the same exact jimmy dean's breakfast sandwich every morning. Also one of my first days of the week stay they allowed a homeless couple into the dining facility just taking all the food and taking off afterwards.

2026-07-21 • via Nuitee
J
JEANETE • family_with_children • us
10
2nd time in my life I stayed at a hotel and this really topped it
Pros:

Easy check in, free wifi, clean room, ac, comfortable bed, coffee machine in room and mini fridge and microwave. Didn't get a chance to try them but good to know the options. Wish we could've stayed for the free coffee and breakfast but we had a dog to get home to 😏

Cons:

The vending machine wasn't taking our bill and there was no one on the front desk to ask for help, but I mean it was midnight

2026-07-18 • via Nuitee
E
Elsa • solo_traveller • us
10
Thank you!
Pros:

Very Comfortable

Cons:

The Refrigerator Didn't work out not to cold.

2026-07-16 • via Nuitee
S
Solis • couple • us
10
2026-07-13 • via Nuitee