Best Western Mayport Inn and Suites

Hotels
•
Best Western
7.9 (159 reviews)
2389 Mayport Road , Atlantic Beach , US
+1 904-435-3500

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location / easy access
Friendly, accommodating staff (many mentions)
Good breakfast
Secure access after hours
Homey amenities (pool inflatables)
Hot shower / good water pressure
Cons:
Moldy/bad odour and generally dirty rooms reported
Uneven/dirty floors
Old, worn-out furniture
Rusty/unsanitary bath/shower fixtures
Isolated incidents of unprofessional staff / billing disputes
AC issues (elevator) / comfort problems
Bed too hard for some guests

Categories

Cleanliness
5.5
Multiple guests reported moldy or bad odours, filthy conditions and uneven/dirty floors; a few mentioned the room felt clean and good-smelling, but overall cleanliness concerns are prominent.
Service
8.8
Several reviews praise accommodating, friendly staff who went out of their way, though there are isolated but serious reports of unprofessional behavior and billing disputes.
Location
9.7
Consistently praised for convenient placement and easy access to nearby destinations; many guests noted excellent proximity to meeting locations and attractions.
Room Quality
6.2
Mixed reports: some found rooms comfortable, but others reported worn-out furniture, bad odour, hard beds and rusty or unsanitary bathroom fixtures.
Amenities
8
Positive mentions of homey amenities (pool inflatables), secure access after hours and functional facilities; isolated issues such as lack of AC in the elevator were noted.
Value for Money
7
Value is mixed—some guests enjoyed the stay and breakfast, while others felt rooms and condition did not justify the cost.
Food and Beverage
9.4
Breakfast received several explicit compliments (described as good); no major negative comments about food and beverage service.
Overall Experience
8.6
Experiences vary widely from 'absolutely excellent' to 'horrid'; many guests felt at home and enjoyed staff and location, but cleanliness and room condition issues pulled some stays down.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:16

Property Description

Convenient Location
Located just 1 mile from Mayport Naval Station, Best Western Mayport Inn and Suites is the perfect choice for travelers looking for a central spot in Atlantic Beach, Florida.

Comfortable Accommodations
Each guest room at Best Western Mayport Inn and Suites is equipped with modern amenities including a microwave, small refrigerator, flat-screen cable TV, and tea/coffee-making facilities, ensuring a comfortable stay for all guests.

Great Amenities
Guests can enjoy the outdoor pool, full hot breakfast, free Wi-Fi, fitness centre, and on-site launderette during their stay at Best Western Mayport. With Jacksonville Beach just 3 miles away, and the University of North Florida 10 miles away, there's plenty to explore near the hotel.

Book your stay at Best Western Mayport Inn and Suites now for a memorable experience in Atlantic Beach!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

7.9
Based on 159 reviews
Cleanliness: 5.5
Service: 8.8
Location: 9.7
Room Quality: 6.2
Amenities: 8
Value for Money: 7
Food and Beverage: 9.4
Overall Experience: 8.6
J
John • solo_traveller • us
1
Pros:

Walled in smelled like mold no one at the desk walked out

2026-09-04 • via Nuitee
M
Michael • couple • us
10
2026-08-23 • via Nuitee
J
Joseph • family_with_children • us
9
2026-08-11 • via Nuitee
J
Jaime • couple • us
9
2026-07-23 • via Nuitee
B
Breya • couple • us
5
2026-07-16 • via Nuitee
H
Heaven • extended_group • us
10
Right On!
Pros:

There are not enough stars for our experience. We had a great time and breakfast was good. The residents who frequent were very pleasurable and we enjoyed the conversations and good times. Great access to everything and good staff. We felt right at home.

Cons:

The full size bed was hard to sleep on with me and my husband but could have been an oversight on my part.

2026-07-13 • via Nuitee
M
Michael • couple • us
10
2026-07-07 • via Nuitee
C
CARL • extended_group • us
7
Pros:

Where it is located

2026-07-07 • via Nuitee
R
Ricahard • solo_traveller • us
10
Pros:

Great

Cons:

Everything

2026-07-06 • via Nuitee
A
Amelia • solo_traveller • us
10
Clean, cool, comfortable, good smelling with smiling friendly staff and homey amenities
Pros:

Friendly, smiling staff, homey touches like inflatables in the pool. Access controlled after 10:00 felt more secure.

Cons:

I was pretty happy.

2026-07-06 • via Nuitee
S
Sarah • solo_traveller • us
1
Gross
Pros:

Disgusting and area is creepy

Cons:

Filthy dirty. Uneven floors. Can’t believe this is operational

2026-07-06 • via Nuitee
E
Eric • solo_traveller • us
9
Good location - Good night sleep.
Pros:

Location. Ten minutes from the meeting location.
Slept very well.
I had to leave early, but previous experience was a good breakfast.
Hot shower, good water pressure.

Cons:

Minor carpet repair needed. I reported at check-out.

2026-06-11 • via Nuitee
N
Nathan • couple • us
1
Absoloutely horrid
Pros:

Nothing nasty staff tried to make me pay twice and threw me out

Cons:

Staff are trashy unprofessional

2026-06-09 • via Nuitee
B
Bert • solo_traveller • us
9
Nice Getaway
Pros:

Wonderful get away

Cons:

Bo AC in elevator

2026-06-08 • via Nuitee
N
nanette • solo_traveller • us
10
Pros:

Staff was very accommodating and met all my needs sent out of their way to help

Cons:

Nothing

2026-06-04 • via Nuitee
D
Debra • couple • us
7
2026-05-30 • via Nuitee
E
Etani • solo_traveller • us
3
Would not book again.
Pros:

Location and easy check in

Cons:

Old rooms with worn out furniture, had a bad odour, bath/shower was rusty and didn’t seem sanitary.

2026-05-11 • via Nuitee
G
Gian • solo_traveller • gu
10
Got what I paid for n would come back again.
Pros:

Easy check in process
Friendly staff
Nice rooms

2026-05-03 • via Nuitee
J
Julia • couple • us
4
Very disappointed for the cost of the stay.
Pros:

Location was okay

Cons:

Bed was uncomfortable
Breakfast was lackluster

2026-04-20 • via Nuitee
W
William • family_with_children • us
10
Pros:

Staff

Cons:

Issue with door staying closed

2026-04-03 • via Nuitee