Best Western Plus Mentor-Cleveland Northeast

Hotels
Best Western Plus
9.2 (675 reviews)
8434 Mentor Avenue , Mentor , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Good value for money
Cons:
Uncomfortable mattress
Limited breakfast options
Noise issues

Categories

Cleanliness
9.38
Consistently mentioned clean and tidy rooms.
Service
9.85
Multiple reviews praised the friendly and helpful staff.
Location
9.39
Cited good proximity to restaurants and activities.
Room Quality
8.84
Good quality in most rooms, but mentions of uncomfortable beds.
Amenities
8.37
Basic amenities with some positive mentions, but improvements needed.
Value for Money
9.33
Generally viewed as a good value for price.
Food and Beverage
8.88
Varied reviews; good breakfast options but some issues noted.
Overall Experience
9.55
Overall satisfaction expressed in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:46

Property Description

Luxurious Accommodations
Indulge in comfort with air-conditioned rooms featuring flat-screen TVs, refrigerators, and elegant bathrooms with premium toiletries.

Convenient Amenities
Enjoy complimentary WiFi, a fitness center, and a delicious breakfast buffet every morning for a perfect start to your day.

Ideal Location
Located near Little Mountain Country Club and Cleveland Hopkins International Airport, Best Western Plus Lawnfield Inn and Suites is the perfect choice for your Mentor stay.

Book now for a luxurious and convenient experience at Best Western Plus Mentor-Cleveland Northeast!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLE

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 675 reviews
Cleanliness: 9.38
Service: 9.85
Location: 9.39
Room Quality: 8.84
Amenities: 8.37
Value for Money: 9.33
Food and Beverage: 8.88
Overall Experience: 9.55
D
Deanna couple us
10
2026-08-15 via Nuitee
W
Wilbert couple us
4
Pros:

Breakfast very good, was greeted with a hello and smile

Cons:

Beds horrible, overall needs updated

2026-08-13 via Nuitee
O
Osamu solo_traveller us
7
2026-08-10 via Nuitee
M
Mme_X Couples Wisconsin
10
Once again, a clean, very comfortable stay. Good complimentary breakfast. Convenient to interstate hwy
Pros:

Quick summary: quiet, clean and very comfortable room. Very good on-site breakfast. Friendly, helpful, professional staff. Convenient to interstate and area restaurants.

We have often stayed here on road trips to visit the family. This place once again provided a clean, comfortable stay with a nice complimentary breakfast.

We stayed in room 107, that has two very comfortable queen/double beds. Nice linens and many pillows. I love that there are lovely, interesting sheets and linens for the bed covers that provide layers for you to adjust your own preferences for layers. Many other hotels have gone to one-layer duvets that are often too warm except in January.

Many of the amenities here of what you expect of a good Best Western property: microwave, fridge, in-room coffee (good pod coffee; get half-and-half from the complimentary coffee/tea bar in the lobby), etc.

Good TV and channels.

Complimentary wifi works well. Good HVAC.

You can really move in if necessary: comfy sitting chair; 8-drawer chest of drawers. Good-size work desk and ergo chair.

Tub/shower combo. Complimentary shampoo, conditioner, body lotion.

There is a pool and fitness facility on-site, but we did not use it.

Very good location: not far from the interstate, and a variety of restaurants are just down the road.

Very good on-site complimentary breakfast: chafing dishes that do a good job keeping hot foods hot: scrambled eggs, bacon and sausage links, hash brown potato patty. Many breads, pastries, and cereals. Fresh fruit (oranges this morning.) Juice, yogurt, etc. And yes - half-and-half for the good coffee.

There is a restaurant and bar on-site (Skye), that we had eaten there in the past, and were pleased with the quality and prices. But it closed during COVID so we explored other places nearby. It is nice to see that it reopened this year, but my husband had his heart set on a pizza place that we had found down the road that we liked. We may yet try Skye on another trip. The menu has more hand-helds than we remember from years past, and they also have fish and meat dinners on the menu. We saw the restaurant open; I don't know if the bar rea has reopened. 'Just nice to know there is a restaurant on-site if you are too tired to venture out.

Due diligence: Some minor housekeeping issues, such as the outlet to recharge your tech devices that is too loose to hold the plug. Also, like many things these days, it is starting to feel pricier than in past years.

Extra credit: unlike some hotels that forget that there are two people staying in the room, they provide TWO luggage racks!! Yay!!

Attractive sitting lobby. Lots of area travel brochures.

So - this is a convenient stopping point for us on our road trips, and are likely to return. We might give Skye a try next time.

2026-08-08 via Tripadvisor
C
Carol solo_traveller us
8
2026-08-08 via Nuitee
K
Katsiaryna family_with_children us
8
2026-08-06 via Nuitee
S
Sandra couple us
9
Pros:

Nice room and patio. We loved the little sitting room we had in our King room I was very satisfied. The food in the restaurant was very good. Very accomadating staff!

Cons:

I wish all the rooms had showers instead of a tub. I would of liked a grab bar in the middle of the wall so you could use it while showering

2026-08-05 via Nuitee
M
michelesL2336RJ Couples
8
Spacious, clean, friendly
Pros:

Nice, clean, convenient to area attractions. Room was spacious and clean. Hotel is updated and has a historic feel to it. Pool area small but nice.

2026-07-26 via Tripadvisor
W
William couple us
10
Excellent place to stay.
Pros:

Shower pressure was the best of any hotel I've ever stayed at.

Cons:

Breakfast t was a bit mediocre.

2026-07-20 via Nuitee
C
Cindy couple us
1
Will not stay there again.
Pros:

It was close to the venue.

Cons:

Was charged $100 more for the second night. Looked like blood spots on one of the pillow cases and the sheet.

2026-07-20 via Nuitee
M
Melanie couple us
10
2026-07-18 via Nuitee
L
Lavonna couple us
4
2026-07-15 via Nuitee
L
lorraine family_with_children us
8
We had a great stay, would do so again
Pros:

Convenient location ... comfortable and clean rooms ... more if an inn feel...our granddaughters enjoyed the pool later in the day, which we seemed to have all to ourselves the 2 days we were there... the gentlemen who took our order and cooked at the in-house restaurant was so nice, we had a great dinner poolside which was so convenient

Cons:

Outdoor pool was very nice but could've been cleaner ... a lot of debris at the bottom of the pool and on the surface as well

2026-07-13 via Nuitee
S
SUSAN family_with_children us
10
Wonderful stay very helpful staff!
Pros:

Everything

Cons:

Everything was great

2026-07-13 via Nuitee
J
Jessica solo_traveller us
10
2026-07-13 via Nuitee
J
Janine solo_traveller us
10
Pros:

Quaint very nice

2026-07-11 via Nuitee
P
Paulo Sergio couple br
9
Great place to stay
Pros:

Clean, comfortable and spacious

Cons:

It’s on the older side. But i found it to be ok. No issues

2026-07-10 via Nuitee
E
Eric solo_traveller us
8
Pros:

Spacious room, good facilities

Cons:

There was an odd smell outside the gym

2026-07-08 via Nuitee
K
KathyM33 Friends getaway Huntley, Illinois
10
GREAT choice off I 90.
Pros:

Booked thru Expedia and got a nice price. Conveniently located about 10 minutes north of I 90. Very clean, nice staff offering good information, and nice breakfast.

2026-07-06 via Tripadvisor
K
Kelly couple us
7
2026-07-03 via Nuitee