Best Western Plus Mentor-Cleveland Northeast

Hotels
Best Western Plus
9.2 (608 reviews)
8434 Mentor Avenue , Mentor , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Good value for money
Cons:
Uncomfortable mattress
Limited breakfast options
Noise issues

Categories

Cleanliness
9.38
Consistently mentioned clean and tidy rooms.
Service
9.85
Multiple reviews praised the friendly and helpful staff.
Location
9.39
Cited good proximity to restaurants and activities.
Room Quality
8.84
Good quality in most rooms, but mentions of uncomfortable beds.
Amenities
8.37
Basic amenities with some positive mentions, but improvements needed.
Value for Money
9.33
Generally viewed as a good value for price.
Food and Beverage
8.88
Varied reviews; good breakfast options but some issues noted.
Overall Experience
9.55
Overall satisfaction expressed in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:46

Property Description

Luxurious Accommodations
Indulge in comfort with air-conditioned rooms featuring flat-screen TVs, refrigerators, and elegant bathrooms with premium toiletries.

Convenient Amenities
Enjoy complimentary WiFi, a fitness center, and a delicious breakfast buffet every morning for a perfect start to your day.

Ideal Location
Located near Little Mountain Country Club and Cleveland Hopkins International Airport, Best Western Plus Lawnfield Inn and Suites is the perfect choice for your Mentor stay.

Book now for a luxurious and convenient experience at Best Western Plus Mentor-Cleveland Northeast!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Oct 28, 2025 until Fri, May 22, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLE

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 608 reviews
Cleanliness: 9.38
Service: 9.85
Location: 9.39
Room Quality: 8.84
Amenities: 8.37
Value for Money: 9.33
Food and Beverage: 8.88
Overall Experience: 9.55
D
Deborah family_with_children us
8
Place close to family!
Pros:

The room was clean, comfortable, and close to my needed location.

Cons:

Outdated furniture and bathrooms.

2026-04-02 via Nuitee
S
Schuessler family_with_children us
10
2026-03-30 via Nuitee
J
Jeffrey couple us
9
2026-03-25 via Nuitee
G
Gregg family_with_children us
9
2026-03-23 via Nuitee
R
Rachel couple us
8
2026-03-21 via Nuitee
F
F family_with_children us
10
Great Stay
Pros:

Close to the facility I was sent for training

Cons:

Everything was great

2026-03-13 via Nuitee
W
Willie555 solo_traveller us
9
Pros:

Seems o be quite new or recently refurbished. Everywhere was clean and relatively new looking, Room was typical layout with fridge, microwave and coffee-maker. Breakfast was eggs, sausage, bacon, potatoes, along with assorted breads, yogurt, juices and coffee.

Cons:

No negatives

2026-03-06 via Nuitee
K
Kennedy couple us
10
great place,
Pros:

Very tasty scrambled eggs, bacon and sausage. Plenty of cereal choices and breads. juice and coffee as well. I watched the breakfast attendant help an elderly gentleman with his plate and cup. She went with him and dished food out and carried it to him. Great job!

Cons:

nothing

2026-01-28 via Nuitee
E
Elbins david solo_traveller do
7
Buena
Pros:

Limpio

2026-01-27 via Nuitee
C
Chandler couple us
10
2026-01-22 via Nuitee
J
James solo_traveller us
10
Excellent for the price. The decor of the hotel could be modernized - But the hotel was very clean!
Pros:

I liked the scrambled eggs and the link sausage. I don't eat a lot of bacon, so I passed on that. I did not eat the has browns because they were a heavily processed brand. I would suggest making up home made hash browns if you are going to bother serving them. I appreciated the fruit (I eat an orange daily). I appreciated the orange and apple juice, and drank them, but I switched to the ice water the last days. Keep the ice water dispencer with the juice. The wheat toaste was good.

Cons:

The hash browns were too processed. Serve home made hash browns or do not bother. I might as well go to McDonalds for the kind of hash browns you serve.

2026-01-20 via Nuitee
A
Alec solo_traveller us
10
2026-01-19 via Nuitee
M
Michael couple us
8
Pros:

Very good

2026-01-19 via Nuitee
J
Jamie couple us
8
very good, was very satisfying.
Pros:

Nice complimentary breakfast.

Cons:

Mattresses were fairly routine, expected better quality there.

2026-01-19 via Nuitee
J
Joseph couple us
9
Great classic Hotel feel and great place to stay
Pros:

The staff we encountered were always friendly and very helpful. Breakfast was hot and fresh, gentleman working Sunday morning was excellent, polite and very accommodating. I would definitely stay again.

Cons:

Did not have prior notice of the Skye Bistro located at this site and on web description were not open and there was a very flimsy excuse for no knowledge of why

2026-01-19 via Nuitee
F
Florencia family_with_children ar
10
Pros:

Very clean and better breakfast

2026-01-19 via Nuitee
C
Cynthia couple us
8
2026-01-19 via Nuitee
J
Jim couple us
10
Excellant
2026-01-19 via Nuitee
C
Charity family_with_children us
10
Very clean and well maintained hotel.
Pros:

Probably one of the cleanest hotels I’ve stayed in. The staff was very friendly. The king size suite was very roomy. Would highly recommend.

Cons:

The pool was small but the kids still enjoyed it.

2026-01-19 via Nuitee
P
Patricia couple us
9
2026-01-19 via Nuitee