Best Western Plus Liberty Lake Inn

Hotels
•
Best Western Plus
8 (477 reviews)
1816 North Pepper Lane , Liberty Lake , US
+1 509-755-1111

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient, easy-to-access location
Friendly and helpful staff (especially at breakfast)
Good breakfast offerings for many guests
Comfortable beds and roomy accommodations
Clean areas reported by several guests and safe, well-lit parking
Cons:
Cleanliness concerns: visible dirt, long dark hairs, stained door frames
Maintenance issues: hot tub out of order, cold pool, broken gym equipment, shower/tub problems
Slow or unfriendly front desk experiences for some guests (long check-in waits)
Rooms showing age: dated carpets, bad towels, sheets not fitting properly

Categories

Cleanliness
6.5
Mixed to negative comments: several guests reported visible dirt, long dark hairs in rooms, stained door frames and dirty bathroom floors, though other reviews called the property 'nice and clean'—overall cleanliness is below average due to multiple reports of unclean rooms.
Service
8.8
Mostly positive front-of-house and breakfast staff comments (friendly, helpful), but several reports of slow check-in and an unwelcoming front desk agent; overall service is stronger than average and often highlighted as a positive.
Location
9
Consistently praised across reviews for convenience and access to food/activities; location is a clear strength for most guests.
Room Quality
7
Mixed: many guests praised very comfortable beds and large rooms, but multiple reports of dated décor, worn carpets/towels, poorly fitting sheets and maintenance issues reduce the room-quality score.
Amenities
6.5
Several amenity complaints: hot tub out of order, pool kept too cool, broken elliptical and other maintenance problems; some positives (mini store), but amenities are noticeably affected by upkeep issues.
Value for Money
8.5
Mixed perceptions but leaning positive: several guests called it a 'solid value' with good breakfast and friendly staff, though a few felt it was 'not worth the price' given condition concerns.
Food and Beverage
8
Breakfast frequently described as good and meeting needs, though isolated comments called it mediocre or poor (industry-style/low quality). Overall F&B is generally satisfactory.
Overall Experience
9.7
Aggregate impression tilted positive: many guests report pleasant stays, comfortable beds, good location and friendly staff despite cleanliness and maintenance issues—overall experience rated high by a majority of reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Modern Hotel in Liberty Lake, Washington

Spacious Rooms with Entertainment
Indulge in the comfort of spacious rooms equipped with a 42-inch flat-screen TV for your entertainment needs. Each room features a separate sitting area, large work desk, microwave, and refrigerator for your convenience. Stay connected with cable TV including HBO and free Wi-Fi during your stay.

Sports Lounge and 24-Hour Indoor Pool
Unwind and socialize at the Pepper Zone sports lounge, offering two 60-inch plasma TVs, pool tables, and recliner chairs. Take a refreshing dip in the 24-hour indoor pool or relax in the hot tub after a long day. Stay active at the on-site gym available around the clock.

Delicious Dining Options and Nearby Attractions
Start your day right with a daily continental breakfast featuring a variety of options. Don't miss the manager's reception on select nights for a delightful treat. Explore nearby attractions like Stateline Speedway, downtown Spokane, and the Spokane Convention Center, all just a short drive away.

Book now to experience the perfect blend of comfort and convenience at Best Western Peppertree Liberty Lake Inn!

Important information:

Please note the property only accepts dogs weighing a maximum of 36.2 kg for an additional fee of USD 30 per stay.

The pool and the hot tub are open daily from 06:00 to 22:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Hot tub/jacuzzi is closed from 2027-08-11 until 2026-08-11
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GEG

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8
Based on 477 reviews
Cleanliness: 6.5
Service: 8.8
Location: 9
Room Quality: 7
Amenities: 6.5
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 9.7
L
Lee-Anne • solo_traveller • ca
8
2026-11-02 • via Nuitee
M
Malcom • couple • us
9
Worthwhile, nice and clean.
Pros:

As for breakfast - it met our needs. Location was easy access to get anywhere.

Cons:

No negatives.

2026-10-31 • via Nuitee
T
Timothy • solo_traveller • us
9
2026-10-30 • via Nuitee
C
charles d • couple • us
9
Good location, clean, comfortable and good breakfast.
Pros:

Location to good food is walking distance. Good breakfast.

Cons:

All good

2026-10-20 • via Nuitee
C
Carolyn • couple • us
10
So comfortable, nice and clean pools, good food to start our day!
Pros:

Well lit parking areas! I liked how secure the place felt, nice decor! The bed was so awesome!!

2026-10-18 • via Nuitee
D
Donna • solo_traveller • us
1
Don’t waste your money it’s horrible!
Pros:

It was awful super filthy and nothing was working

Cons:

Everything! I used to stay here but it’s a total dump now

2026-10-10 • via Nuitee
I
Isaac • solo_traveller • ca
10
Pros:

All round pleasant stay!!

2026-10-09 • via Nuitee
S
Sarah • family_with_children • ca
10
2026-09-17 • via Nuitee
J
Johnson • solo_traveller • us
10
2026-09-16 • via Nuitee
B
Betty Pickell • couple • us
3
NOT like good BW PLUS hotels.
Pros:

Location

Cons:

Dated, tired, bad towels, bed making, carpet was dirty and old. Mediocre breakfast.

2026-09-16 • via Nuitee
E
Evon • couple • us
6
It was a good trip to visit family.
Pros:

Location in liberty Lake.

Good selection in the mini store.

Friendly staff at breakfast.

Cons:

The length of time for check-in was too long. You need to have more than one person working in the front desk during that 3 to 5 PM hour.

The key cards continually stopped working. That was a hassle.

When I went in the gym, the elliptical machine did not work.

There were two hairs in the tub — on different sides of the tub and they weren’t ours.

2026-09-16 • via Nuitee
D
Debbie • couple • us
4
Not the greatest Best Western I've stayed at.
Pros:

The location is good. The rooms were large.

Cons:

The welcome at the front desk was not very welcoming. We asked about a happy hour hosted by the hotel. We were told we couldn't go because it was for Rewards members only. Didn't ask if we were rewards members. The fitted sheets didn't fit the mattresses so they pulled off the top as soon as you got into bed.

2026-09-15 • via Nuitee
V
Villanpando • solo_traveller • us
10
Pros:

Clean property around the building and inside. Very safe for me and my family

Cons:

Parking wasn't the greatest but worth it for the cleanliness

2026-09-11 • via Nuitee
E
Erica • solo_traveller • us
10
2026-09-10 • via Nuitee
W
Walker • couple • us
9
Definitely would stay here again a solid value
Pros:

The place had a good breakfast and clean. The staff was friendly and helpful

Cons:

Rooms were a little out dated but nice and clean

2026-09-07 • via Nuitee
G
Gordon • couple • us
6
2026-09-05 • via Nuitee
M
Mettler Hugo • couple • ch
1
Nie mehr wieder.
Pros:

Gefallen hat mir gar nichts.

Cons:

Das Hotel ist alt und ungepflegt. Es wird sehr schlecht gereinigt. Die Rezeptionistin mit den schwarzen Lippen und den schwarzen Fingernägeln gehört nicht an den Empfang. Sie ist sehr unfreundlich und hat mit uns kein einziges Wort gesprochen. Das Zimmer war eine dunkle Höhle. Vor dem Zimmer wurde geraucht und die Klimaanlage hat den ganzen Shit ins Zimmer geblasen. Einen Zimmerservice gibt es nicht. Was in der sogenannten Hausordnung steht ist schlicht gelogen. Das Frühstück besteht nur aus Pappe und Plastik, sowie Industriefood. Die Beschreibungen von "delicious" sind reiner Zynismus. Die Dusche ist unbrauchbar, die Betten viel zu hoch. Praktisch keine Sitzgelegenheiten für 2 Personen. Das ganze Hotel ist eine Zumutung. Zynismus pur. Nie mehr wieder.

2026-09-04 • via Nuitee
M
Michelle • couple • us
9
2026-08-31 • via Nuitee
L
Laura • solo_traveller • us
10
2026-08-26 • via Nuitee
M
Morgan • family_with_children • us
9
2026-08-26 • via Nuitee