Best Western Lanai Garden Inn & Suites

Hotels
•
Best Western
7.6 (294 reviews)
1575 Tully Road , San Jose , us

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean
Nice staff
Good location
Cons:
Traffic noise
Homeless encampment
Room cleanliness issues

Categories

Cleanliness
7.1
Mention of cleanliness in reviews, though sliverfish found in room affected perception.
Service
9.1
Staff received praise for being nice and helpful.
Location
8.1
Location is good, but proximity to a freeway and homeless encampment affected comfort.
Room Quality
7.1
Rooms described as lacking essential aspects like blackout curtains and cleanliness issues.
Amenities
6.1
Limited amenities noted; rooms not cleaned regularly.
Value for Money
9.1
Some reviews indicate good value despite issues.
Food and Beverage
6.1
No specific comments about food and beverage; therefore, a standard rating is applied.
Overall Experience
8.1
Mixed experiences overall, with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:23

Property Description

Convenient Location
Located east of downtown San Jose, Best Western Lanai Garden Inn & Suites is in close proximity to popular attractions like Spartan Stadium and the Tech Museum of Innovation.

Comfortable Accommodations
Each room at the inn is well-equipped with modern amenities including a microwave, refrigerator, and coffee maker. Guests can relax in the seating area available in the suites.

Delightful Amenities
Start your day with a delicious breakfast featuring hot Belgian waffles and enjoy complimentary fresh baked cookies every night. Take a refreshing dip in the outdoor pool or catch up on work at the business center.

Book your stay at Best Western Lanai Garden Inn & Suites for a memorable experience in San Jose!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 5 per day.

Location

Property Accessibility

Total Disability Score: 50.57
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
Show all accessibility features

Guest Reviews

7.6
Based on 294 reviews
Cleanliness: 7.1
Service: 9.1
Location: 8.1
Room Quality: 7.1
Amenities: 6.1
Value for Money: 9.1
Food and Beverage: 6.1
Overall Experience: 8.1
F
Febe • family_with_children • us
4
Ok
Pros:

Breakfast

Cons:

Pillows have some kind of mold in it

2026-03-28 • via Nuitee
T
Todd • couple • us
3
Although the location was great..we will probably no stay at the BW Lanai in San Jose
Pros:

Close proximity to our relatives

Cons:

Directly outside our room window was a homeless encampment …rooms are older and worn

2026-03-22 • via Nuitee
J
Jeronimo • solo_traveller • ar
10
Comfortable
Pros:

Good prices and good location (near downtown) 12 minutes by car in order to arrive to San Jose Center

Cons:

They should have free coffee and water as compliments

2026-03-21 • via Nuitee
I
Ivan • couple • us
7
It was a decent stay, breakfast much improved from last time, slight issues with restroom supplies not being stock fully
Pros:

It was decent clean

Cons:

The restroom was not all full of complementary supplies

2026-03-18 • via Nuitee
S
SRINIVASAN • family_with_children • us
7
2026-03-18 • via Nuitee
P
Pham • couple • us
10
2026-03-17 • via Nuitee
I
Ibarra • family_with_children • us
9
Pros:

The rooms where nice and clean.

Cons:

The pool was dirty.

2026-03-16 • via Nuitee
A
Amador • extended_group • us
9
2026-03-16 • via Nuitee
A
alondra • couple • us
6
Pros:

It was good and quiet

Cons:

What I didn’t like about our stay is that through booking we had booked the hotel with a room that had a jacuzzi in the room but when we got there they told us that we didn’t

2026-03-14 • via Nuitee
Y
Yvette • family_with_children • us
2
2026-03-12 • via Nuitee
G
G_8 • family_with_children • gb
5
2026-03-11 • via Nuitee
S
Stenna • couple • us
10
2026-03-09 • via Nuitee
R
Raudel • couple • us
10
muy buen lugar
Pros:

todo

Cons:

nada todo bien

2026-03-03 • via Nuitee
R
Raudel • couple • us
10
muy buen lugar
Pros:

todo

2026-03-03 • via Nuitee
L
lam • family_with_children • us
8
2026-01-24 • via Nuitee
V
Vivian • couple • us
9
2026-01-23 • via Nuitee
L
Llanes • couple • us
6
2026-01-22 • via Nuitee
C
Clark • couple • us
5
Pros:

Too much traffic noise. Rooms didn’t have curtains

2026-01-21 • via Nuitee
J
Jasmin • couple • us
10
the staff were so nice , clean facilities over all rating for me is high
Pros:

cleanliness

Cons:

nothing

2026-01-20 • via Nuitee
R
Raudel • couple • us
8
Pros:

todo

Cons:

todo bien

2026-01-20 • via Nuitee