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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Shared lounge/TV area
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Wheelchair accessible
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Outdoor furniture
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Visual aids: Braille
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Beach umbrellas
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Internet access
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Housekeeping on request
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Exercise/lap pool
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Japanese garden
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Covered parking
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Secured parking
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Swimming nearby
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Convenient Location
Located east of downtown San Jose, Best Western Lanai Garden Inn & Suites is in close proximity to popular attractions like Spartan Stadium and the Tech Museum of Innovation.
Comfortable Accommodations
Each room at the inn is well-equipped with modern amenities including a microwave, refrigerator, and coffee maker. Guests can relax in the seating area available in the suites.
Delightful Amenities
Start your day with a delicious breakfast featuring hot Belgian waffles and enjoy complimentary fresh baked cookies every night. Take a refreshing dip in the outdoor pool or catch up on work at the business center.
Book your stay at Best Western Lanai Garden Inn & Suites for a memorable experience in San Jose!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Parking
Private parking is possible on site (reservation is not needed) and costs USD 5 per day.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: Yes
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: Yes
- Elevator Visual Signs: Yes
- Ramp: No
- Entrance Leveled: Yes
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: Yes
- Elevator Visual Signs: Yes
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: Yes
- Room Knock Sign: Yes
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: Yes
- Bathroom Bathtub: Yes
- Bathroom Emergency Cord: Yes
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: Yes
- Shower Chair: Mobile
- Shower Level Floor: Yes
- Handrails: No
- Stair Marked: No
- Pool Handrails: Yes
- Lift In Pool: Yes
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Public Toilets Grabbing Handles: Yes
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: Yes
- Manual Wheelchair: Yes
- Visually Impaired: Yes
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 54
- Manual Wheelchair Score: 50
- Visually Impaired Score: 50
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
Too much traffic noise. Rooms didn’t have curtains
cleanliness
nothing
todo
todo bien
I liked the location. that's about it.
The walls were dirty, the AC was lackluster at best, online the rooms did NOT look like the room we stayed in. everything was just severely underwhelming. customer service lady was rude when we checked in.
I made reservations online and when I went to get room they said they didn't recieve my reservation but was chartered for the room.
Clean
Incredibly friendly staff, and very helpful. Delicious breakfast from 6:30-9 along with coffee, water or juice all day long. Clean rooms and very comfortable beds
This location is very rough. It’s right next to a Main Street and a freeway entrance so I was woken up all night by loud cars…. All night. It’s also just a very dirty area, there was a homeless encampment right on the other side of the parking lot. This is fine for just a Quick stop while traveling but not the best choice for my family and small children.
Clean.
Next to a busy freeway and major thoroughfares. Homeless encampment just on the other side of the property walls. Homeless blasting music at 3:00 am.
The staff was nice
They found sliverfish in the room
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