Comfort Inn & Suites Hazelwood - St Louis

Hotels
•
Comfort
8.8 (610 reviews)
7133 Douglas Palmer Place , Hazelwood , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean common areas
Convenient location
Cons:
Dirty rooms
Old facilities
Noise from outside

Categories

Cleanliness
8.3
Several mentions of dirtiness in rooms and facilities.
Service
9.8
Staff is very friendly and accommodating.
Location
8.8
Close to the airport, but with some noise issues.
Room Quality
7.8
Rooms are outdated and not well maintained.
Amenities
9.3
Clean pool and lobby area, but with some inconsistencies.
Value for Money
8.3
Fair hotel for the price, but not worth it due to cleanliness issues.
Food and Beverage
8.8
Breakfast included but not always available; limited options.
Overall Experience
9.3
Overall experience was decent, though concerns about cleanliness and maintenance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:47

Property Description

Indoor Pool and Gym for Relaxation and Fitness

Enjoy a refreshing dip in the indoor pool or break a sweat at the gym during your stay at Comfort Inn & Suites St. Louis-Hazelwood.

Convenient Amenities for a Comfortable Stay

With free Wi-Fi, cable TV, on-site laundry facilities, and a daily continental breakfast, we ensure your convenience and satisfaction are our top priorities.

Nearby Attractions and Accessibility

Explore the Saint Louis Zoo just 16 miles away or visit the University of Missouri located 10 miles from the hotel. Plus, with Lambert-St. Louis International Airport a short 7-mile drive, your travels are made easy.

Book your stay at Comfort Inn & Suites St. Louis-Hazelwood now for a relaxing and convenient experience!

Important information:

Please note that this property does not accept debit cards, gift cards of pre-loadable debit cards.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 610 reviews
Cleanliness: 8.3
Service: 9.8
Location: 8.8
Room Quality: 7.8
Amenities: 9.3
Value for Money: 8.3
Food and Beverage: 8.8
Overall Experience: 9.3
A
Asia • solo_traveller • us
8
2026-06-06 • via Nuitee
O
Olusegun • solo_traveller • us
9
2026-06-04 • via Nuitee
O
Olusegun • solo_traveller • us
9
2026-06-04 • via Nuitee
M
Michial • family_with_children • us
1
Not a happy experience.
Pros:

The breakfast was very pedestrian I have had much, much better in a great many hotels.

Cons:

The first room we were given was very unclean and in the bathtub there was a stain that looked like the residue of bodily fluids. I was under the impression that I had reserved a two queen bed suite with Bookings but the staff at the hotel gave me another story.

2026-06-03 • via Nuitee
E
Ericka • couple • us
10
Excellence! Great staff.
Pros:

Everything

Cons:

N/A

2026-05-26 • via Nuitee
D
Darrell • couple • us
2
This was not a good stay.
Pros:

Breakfast was not what was expected; expected more. Furniture old and outdated, table where I tried to work, wobble wobble, and overall room appearance was not good. Shower/bath missing tiles. I took pictures and videos. I am a member and I am not satisfied.

Cons:

Furniture old, wobbly and dented/scratched. Refrigerator had to be unplugged and re-plugged several times due to the loud noise of it running. Bathroom tiles in shower missing. Quality of food, coffee.

2026-05-26 • via Nuitee
A
Ayanna • family_with_children • us
1
2026-05-18 • via Nuitee
M
megancK9416OQ • Couples
10
Good job
Pros:

Excellent stay enjoyed every minute

2026-05-17 • via Tripadvisor
K
kaylamN4107WO • Couples
6
Good experience
Pros:

The staff were super friendly! Checking in and out was a breeze. The room could’ve used a good deep clean, and the pillows were the size of my hand(exaggerating), but overall the stay was good for the price.

2026-05-16 • via Tripadvisor
3
397merlep • Couples
6
Meh
Pros:

Not the best area to be in, the parking lot is tiny. The rooms are outdated and smelled like smoke.

2026-05-16 • via Tripadvisor
C
Castaño • family_with_children • us
10
2026-05-14 • via Nuitee
S
Schutt • couple • us
1
Would not recommend to anyone
Pros:

Breakfast was ok didnt care for it. The eggs tasted like powder

Cons:

The room had flooring that was coming up the chair i sat it almost fell to the floor, the desk chair the wheels almost fell off. The bathroom very small, the tub I wouldn't even step into. The first floor is halfway in the basement. Wanted to point out that the ferns on entering the hotel were dead. Should have been my first clue. The beds were ok. The door wouldn't close I had to push it and it was hard to put the deadbolt on

2026-05-13 • via Nuitee
A
Alpha • solo_traveller • us
9
Pros:

The breakfast could be better. Room was clean and comfortable. I appreciate they still have maid service. Also the carpet in the room is clean my socks didn't get black and dirty to have to throw them away! I would definitely stay again! Location was good for me to get to everywhere I had to go!

Cons:

Just need more options with the breakfast.

2026-05-02 • via Nuitee
S
Stephanie • couple • us
6
The staff were friendly and helpful , however the room wasn’t very clean, we had to clean our bathtub as well as clean t
Pros:

Location

Cons:

Breakfast and coffee wasn’t good.

2026-04-30 • via Nuitee
K
Kim • solo_traveller • us
8
2026-04-26 • via Nuitee
S
Sherelene • solo_traveller • us
6
Oh, what a night!
Pros:

The check-in/out experience was good. Room clean & comfortable.

Cons:

Disappointed, this was an older property, and my room was on ground level. Late night, I discovered the window shade didn't pull all the way down. Had to use bath towels to cover the 8-10 exposed window at night!! REPAIR IMMEDIATELY.

2026-04-23 • via Nuitee
V
Vasquez • family_with_children • us
10
I would definitely stay again
Pros:

The whole place smelled and looked very clean. The pool was very nice and bigger than I thought my family enjoyed swimming. The breakfast was delicious and hot a nice meal before hitting the road.

Cons:

Nothing everything was excellent in my opinion

2026-04-18 • via Nuitee
A
Antoinette • family_with_children • us
5
I would not stay here again nor recommend it to anyone who is looking for good service. If you want just cheap, this is
Pros:

The location was okay.

Cons:

The front desk staff was very rude. They didn’t want to give us more towels.

2026-04-16 • via Nuitee
L
Lacey • family_with_children • us
2
I booked this hotel for the indoor pool which was a total let down.
Pros:

Location and good breakfast

Cons:

The pool was gross. There was tons of hair and floaters in the water after it was stirred up. And one spot on the floor that never dried was extremely slick. Plus the water was freezing.

2026-04-15 • via Nuitee
L
Lopez • extended_group • us
3
Look for another place!!!!!
Pros:

I had a place to sleep.

Cons:

Our stay was disappointing due to poor maintenance and cleanliness. The hallways were dirty, and despite reporting a leak in our bathroom sink, it was never repaired. While the room itself was decent, the hallways and parking lot constantly smelled strongly of marijuana, which made coming and going very unpleasant.

2026-04-13 • via Nuitee