Comfort Inn & Suites Hazelwood - St Louis

Hotels
•
Comfort
8.8 (590 reviews)
7133 Douglas Palmer Place , Hazelwood , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Clean common areas
Convenient location
Cons:
Dirty rooms
Old facilities
Noise from outside

Categories

Cleanliness
8.3
Several mentions of dirtiness in rooms and facilities.
Service
9.8
Staff is very friendly and accommodating.
Location
8.8
Close to the airport, but with some noise issues.
Room Quality
7.8
Rooms are outdated and not well maintained.
Amenities
9.3
Clean pool and lobby area, but with some inconsistencies.
Value for Money
8.3
Fair hotel for the price, but not worth it due to cleanliness issues.
Food and Beverage
8.8
Breakfast included but not always available; limited options.
Overall Experience
9.3
Overall experience was decent, though concerns about cleanliness and maintenance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:47

Property Description

Indoor Pool and Gym for Relaxation and Fitness

Enjoy a refreshing dip in the indoor pool or break a sweat at the gym during your stay at Comfort Inn & Suites St. Louis-Hazelwood.

Convenient Amenities for a Comfortable Stay

With free Wi-Fi, cable TV, on-site laundry facilities, and a daily continental breakfast, we ensure your convenience and satisfaction are our top priorities.

Nearby Attractions and Accessibility

Explore the Saint Louis Zoo just 16 miles away or visit the University of Missouri located 10 miles from the hotel. Plus, with Lambert-St. Louis International Airport a short 7-mile drive, your travels are made easy.

Book your stay at Comfort Inn & Suites St. Louis-Hazelwood now for a relaxing and convenient experience!

Important information:

Please note that this property does not accept debit cards, gift cards of pre-loadable debit cards.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.8
Based on 590 reviews
Cleanliness: 8.3
Service: 9.8
Location: 8.8
Room Quality: 7.8
Amenities: 9.3
Value for Money: 8.3
Food and Beverage: 8.8
Overall Experience: 9.3
T
thomas • solo_traveller • us
8
It was good for the price
Pros:

Three out of five

Cons:

The waffles

2026-02-13 • via Nuitee
C
Caleb • solo_traveller • us
5
2026-02-13 • via Nuitee
J
Jermaine • couple • us
5
Was great during the storm I stayed warm.
Pros:

The hotel was clean. The pool was warm.

Cons:

The bathroom had mold around the tub. The sink was clogged.

2026-01-27 • via Nuitee
S
Stephen • solo_traveller • us
6
2026-01-20 • via Nuitee
C
Cicily • family_with_children • us
7
It was nice and pool was great!
Pros:

Everything was fine.

Cons:

The deposit being returned a month later.

2026-01-20 • via Nuitee
O
Octavia • family_with_children • us
2
Cons:

The staff was very rude n disrespectful we had to switch rooms they gave me a room with no shower head

2026-01-19 • via Nuitee
C
Cicily • family_with_children • us
10
Will recommend!
Pros:

Everything is great. Kids loved the warm pool.

2026-01-19 • via Nuitee
R
Robert • couple • us
9
2026-01-19 • via Nuitee
S
S • family_with_children • us
10
2026-01-11 • via Nuitee
G
Gregory • family_with_children • us
10
2026-01-06 • via Nuitee
J
Jack • couple • us
10
2026-01-06 • via Nuitee
J
Jack • couple • us
6
It was actually really nice. Overall
Pros:

Just about everything.

Cons:

. Always the same breakfast no non pork hot items.
. Had to pay a deposit twice but never left my room. Due to booking on a 3party site it didn’t make since.

2026-01-06 • via Nuitee
H
hcZ6162WF • Family
6
It’s NOT a 3-star hotel and here’s why
Pros:

- This is not a three star hotel.
- This is not an “updated” hotel.
- This is a hotel that got new paint and branding from Comfort Inn but still has the popcorn ceilings and stucco-looking walls from the 1970s. The fixtures are worn and falling apart. The toilet screw that holds the lid on had broken off. The security slider had worn through on one end where it attaches to the doorframe.
- The beds are spring mattresses on folding spring platforms that are OVER the base of the “Comfort Inn” beds. If you have a back that’s at all achy, these will not help you.
- The bathroom is very tiny - hard to close the door behind you unless you wedge yourself in
- I know the area pretty well, family lives nearby, I’ve lived and visited in places all over… and I would not feel comfortable staying here alone, or if I had younger kids.
- lots of highway noise through the window as if they didn’t quite close it before welding it shut.

The good stuff:
Staff is very friendly and it’s CLEAN (believe me, I checked). I feel they’re doing their best with a building that simply needs so much more. I can’t fault them for it.

However, I do feel misled by the “3 Star hotel” and 4 Star reviews, and I don’t want others to fall for it. I dreaded returning to the hotel each night.

2025-12-24 • via Tripadvisor
R
Rita • couple • us
3
They needed to do some renovations on the rooms. There were towels missing in the bathroom wall. The tub was dirty. Just
Pros:

Nice lobby area.

Cons:

The room wasn’t clean, dust everywhere, bathroom sucked.

2025-12-23 • via Nuitee
R
Ramona • solo_traveller • us
5
2025-12-19 • via Nuitee
K
Kalin • couple • us
8
2025-12-15 • via Nuitee
J
joi • couple • us
10
2025-12-14 • via Nuitee
G
Gregory • solo_traveller • us
9
2025-12-06 • via Nuitee
F
Frank • solo_traveller • us
10
Pros:

Clean hotel. Close to airport.

Cons:

Some road noise.

2025-12-06 • via Nuitee
T
Terry • couple • us
8
2025-11-28 • via Nuitee