Comfort Inn & Suites Hazelwood - St Louis

Hotels
•
Comfort
8.8 (605 reviews)
7133 Douglas Palmer Place , Hazelwood , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Clean common areas
Convenient location
Cons:
Dirty rooms
Old facilities
Noise from outside

Categories

Cleanliness
8.3
Several mentions of dirtiness in rooms and facilities.
Service
9.8
Staff is very friendly and accommodating.
Location
8.8
Close to the airport, but with some noise issues.
Room Quality
7.8
Rooms are outdated and not well maintained.
Amenities
9.3
Clean pool and lobby area, but with some inconsistencies.
Value for Money
8.3
Fair hotel for the price, but not worth it due to cleanliness issues.
Food and Beverage
8.8
Breakfast included but not always available; limited options.
Overall Experience
9.3
Overall experience was decent, though concerns about cleanliness and maintenance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:47

Property Description

Indoor Pool and Gym for Relaxation and Fitness

Enjoy a refreshing dip in the indoor pool or break a sweat at the gym during your stay at Comfort Inn & Suites St. Louis-Hazelwood.

Convenient Amenities for a Comfortable Stay

With free Wi-Fi, cable TV, on-site laundry facilities, and a daily continental breakfast, we ensure your convenience and satisfaction are our top priorities.

Nearby Attractions and Accessibility

Explore the Saint Louis Zoo just 16 miles away or visit the University of Missouri located 10 miles from the hotel. Plus, with Lambert-St. Louis International Airport a short 7-mile drive, your travels are made easy.

Book your stay at Comfort Inn & Suites St. Louis-Hazelwood now for a relaxing and convenient experience!

Important information:

Please note that this property does not accept debit cards, gift cards of pre-loadable debit cards.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 605 reviews
Cleanliness: 8.3
Service: 9.8
Location: 8.8
Room Quality: 7.8
Amenities: 9.3
Value for Money: 8.3
Food and Beverage: 8.8
Overall Experience: 9.3
A
Alpha • solo_traveller • us
9
Pros:

The breakfast could be better. Room was clean and comfortable. I appreciate they still have maid service. Also the carpet in the room is clean my socks didn't get black and dirty to have to throw them away! I would definitely stay again! Location was good for me to get to everywhere I had to go!

Cons:

Just need more options with the breakfast.

2026-05-02 • via Nuitee
S
Stephanie • couple • us
6
The staff were friendly and helpful , however the room wasn’t very clean, we had to clean our bathtub as well as clean t
Pros:

Location

Cons:

Breakfast and coffee wasn’t good.

2026-04-30 • via Nuitee
K
Kim • solo_traveller • us
8
2026-04-26 • via Nuitee
S
Sherelene • solo_traveller • us
6
Oh, what a night!
Pros:

The check-in/out experience was good. Room clean & comfortable.

Cons:

Disappointed, this was an older property, and my room was on ground level. Late night, I discovered the window shade didn't pull all the way down. Had to use bath towels to cover the 8-10 exposed window at night!! REPAIR IMMEDIATELY.

2026-04-23 • via Nuitee
V
Vasquez • family_with_children • us
10
I would definitely stay again
Pros:

The whole place smelled and looked very clean. The pool was very nice and bigger than I thought my family enjoyed swimming. The breakfast was delicious and hot a nice meal before hitting the road.

Cons:

Nothing everything was excellent in my opinion

2026-04-18 • via Nuitee
A
Antoinette • family_with_children • us
5
I would not stay here again nor recommend it to anyone who is looking for good service. If you want just cheap, this is
Pros:

The location was okay.

Cons:

The front desk staff was very rude. They didn’t want to give us more towels.

2026-04-16 • via Nuitee
L
Lacey • family_with_children • us
2
I booked this hotel for the indoor pool which was a total let down.
Pros:

Location and good breakfast

Cons:

The pool was gross. There was tons of hair and floaters in the water after it was stirred up. And one spot on the floor that never dried was extremely slick. Plus the water was freezing.

2026-04-15 • via Nuitee
L
Lopez • extended_group • us
3
Look for another place!!!!!
Pros:

I had a place to sleep.

Cons:

Our stay was disappointing due to poor maintenance and cleanliness. The hallways were dirty, and despite reporting a leak in our bathroom sink, it was never repaired. While the room itself was decent, the hallways and parking lot constantly smelled strongly of marijuana, which made coming and going very unpleasant.

2026-04-13 • via Nuitee
M
Ms.Johnson • family_with_children • us
8
Pros:

Bed was really comfy.
The room size was the best part !!!!!!
The pool was open!!!!!!

Cons:

Breakfast was disappointing.
There was barely any available and wasn't prepared well
Waffle machine was too watery........

2026-04-01 • via Nuitee
S
Sadie • solo_traveller • us
2
Dirty and below average
Pros:

The bed sheets looked clean

Cons:

Several questionable stains around the room, toys and trash from previous guests, one of the hand towels looked like it had dried semen on it, needed clean towels and took an hour to get them to the room, pillows were throw pillow size.

2026-03-30 • via Nuitee
D
Darrin • family_with_children • us
7
Pros:

Clean and had decent furniture, good water pressure in the bathroom, good selection of TV channels, and breakfast was not bad

Cons:

Pillows are too small, bed is a bit too firm, and there were obvious signs of damage and wear throughout the room

2026-03-29 • via Nuitee
M
Mark • family_with_children • us
8
2026-03-19 • via Nuitee
J
Johnson • family_with_children • us
5
Soooooo irritated 😤
Pros:

The entry into the facility was clean.

Cons:

Well my room had spray painting stains on the wall no towels and I had to go to the front to get them. The room smelled like smoke and one of the trash cans had cigar trash inside of it .partially filled. Dust was on think by laps and night stands near beds. LAST THING TO PISS ME OFF AFTER STAY I DID NOT GET MY FULL REFUND FOR THE DEPPSIT AND THE HOTEL CAND EXPLAIN WHY!!!!!

2026-03-06 • via Nuitee
T
thomas • solo_traveller • us
8
It was good for the price
Pros:

Three out of five

Cons:

The waffles

2026-02-13 • via Nuitee
C
Caleb • solo_traveller • us
5
2026-02-13 • via Nuitee
J
Jermaine • couple • us
5
Was great during the storm I stayed warm.
Pros:

The hotel was clean. The pool was warm.

Cons:

The bathroom had mold around the tub. The sink was clogged.

2026-01-27 • via Nuitee
S
Stephen • solo_traveller • us
6
2026-01-20 • via Nuitee
C
Cicily • family_with_children • us
7
It was nice and pool was great!
Pros:

Everything was fine.

Cons:

The deposit being returned a month later.

2026-01-20 • via Nuitee
C
Cicily • family_with_children • us
10
Will recommend!
Pros:

Everything is great. Kids loved the warm pool.

2026-01-19 • via Nuitee
O
Octavia • family_with_children • us
2
Cons:

The staff was very rude n disrespectful we had to switch rooms they gave me a room with no shower head

2026-01-19 • via Nuitee