Best Western Temple Inn & Suites

Hotels
•
Best Western
7.9 (261 reviews)
602 N General Bruce Dr , Temple , US
+1 254-742-1122

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location (near restaurants, good for reunions)
Friendly and accommodating staff (named praise for Amber)
Clean, spacious and well-kept rooms reported by multiple guests
Walk-in shower available for accessibility
Good/ flavorful breakfast reported by some guests
Good value for money noted by several reviewers
Cons:
Cleanliness issues: dusty furniture, dirty breakfast area, undercooked food and reports of itching
Breakfast problems: undercooked sausage, leftover food on warmers, and early stoppage of refills
No hot water for half a day (guest had to use another hotel)
Strict/unclear pet policy and reported refusal/no refund
Booking/room allocation issues with third-party reservations
Noisy air conditioning and shower leakage causing wet carpet
Rough towels reported by at least one guest

Categories

Cleanliness
5.5
Multiple guests reported dirty/dusty surfaces, a dirty breakfast area and undercooked food; one guest experienced carpet wet from shower leakage and another reported itching, indicating notable cleanliness concerns.
Service
9
Staff received several positive mentions (specific praise for Amber and accommodating front-desk actions); however there are isolated service failures (no hot water not communicated, strict/unclear pet policy). Overall staff friendliness and helpfulness were strong.
Location
9.5
Location was repeatedly praised as convenient (near restaurants, good for reunions) and considered a major positive across reviews.
Room Quality
8.5
Guests reported clean, spacious, well-kept rooms and useful features (walk-in shower, good TV channels) though some noted noisy A/C, rough towels and a shower threshold/leak issue.
Amenities
7.7
Basic amenities (breakfast, a/c, TV, walk-in shower) were present and generally adequate, but breakfast service logistics and some maintenance (noisy A/C, leaking shower) tempered the score.
Value for Money
9
Several guests commented positively on price and overall value (good location, clean rooms and breakfast), indicating strong perceived value despite some service/cleanliness issues.
Food and Beverage
6
Breakfast received mixed-to-negative feedback: some found it flavorful, but others reported dirty serving areas, undercooked sausage (health concern), and early cessation of refills before stated end time.
Overall Experience
8
Overall impressions are generally positive due to location, friendly staff and comfortable rooms, but cleanliness and some F&B/service lapses lowered the experience for several guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:16

Property Description

Convenient Location and Amenities
Situated just off I-35 and near central Temple, Best Western Temple Inn and Suites offers a perfect blend of comfort and accessibility. The outdoor pool, free Wi-Fi, and daily continental breakfast ensure a relaxing stay for all guests.

Comfortable Rooms with Essential Features
Each room at Best Western Temple Inn and Suites is equipped with cable TV, a microwave, a small refrigerator, coffee-making facilities, and a work desk. The bright and softly coloured rooms provide a cozy retreat after a day of exploring Temple.

On-Site Facilities for a Seamless Stay
Guests can take advantage of the fitness room, business centre, vending machines, and 24-hour reception at the hotel. Whether you're here for leisure or business, Best Western has everything you need for a comfortable stay.

Experience convenience and comfort at Best Western Temple Inn and Suites. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ACT

Location

Property Accessibility

Total Disability Score: 7.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
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Guest Reviews

7.9
Based on 261 reviews
Cleanliness: 5.5
Service: 9
Location: 9.5
Room Quality: 8.5
Amenities: 7.7
Value for Money: 9
Food and Beverage: 6
Overall Experience: 8
S
Syzdek • family_with_children • us
1
If you have a pet, dont book a room here. You wont get a room or a refund. Total crock od shit
Pros:

Nothing

Cons:

Everything

2026-10-15 • via Nuitee
E
Elizabeth • couple • us
9
All in all, a very clean and comfortable place to stay. We would stay again.
Pros:

My husband has trouble stepping over a tub so we were happy the property was able to provide a walk-in shower. The room was great! We were able to see good channels on the tv. The property was right next door to a restaurant, very convenient.

Cons:

The shower needs some sort of barrier to keep the water from leaking out toward the floor. Could be hazardous and it rolled out to the bathroom doorway and left the carpet wet. Also, I know the a/c was on the new side, but it was a little noisy, but did cool sufficiently.

2026-10-13 • via Nuitee
Q
Quensha Jones • solo_traveller • us
10
Pros:

I love the location and the breakfast

Cons:

I DID NOT HAVE HOT WATER HALF A DAY AND WAS NOT WARNED. I HAD TO GO TO ANOTHER HOTEL TO SHOWER because I had a wedding to attend

2026-10-12 • via Nuitee
F
Fryer • solo_traveller • us
6
2026-10-12 • via Nuitee
E
Emberlee • couple • us
6
Pros:

Everything was fine although I was itching all night long

2026-10-12 • via Nuitee
A
Armando • extended_group • us
9
👍🏽
2026-10-09 • via Nuitee
C
cheryl • extended_group • us
6
Cons:

Furniture surfaces throughout the facility were dirty/dusty. They had not been cleaned in quite a while. Breakfast area was not clean. The warm serving equipment had left over egg etc. still on it from previous days. The sausage was definitely undercooked. That is a health code violation. I expect better of Best Western.

2026-10-07 • via Nuitee
A
Andrea • family_with_children • us
8
2026-09-19 • via Nuitee
C
Chris • solo_traveller • us
8
2026-09-04 • via Nuitee
C
Chas • couple • us
10
It’ was Great.
Pros:

Won’t

Cons:

None

2026-08-03 • via Nuitee
M
Marian • solo_traveller • us
10
I will definitely book here again. I grew up in Temple and was in town for a reunion. It was very convenient.
Pros:

Everything. Location. Hot and flavorful breakfast. Clean room and spacious. Well kept. Quiet.

Cons:

Rough towels. But that’s minor.

2026-08-03 • via Nuitee
M
Michael • couple • us
7
Great location.
Pros:

Location

Cons:

Ridiculous ending time for breakfast. They quit refilling breakfast items way ahead of ending time that was set. So when you get there 15-20 minutes before it ends, zero eggs, zero bacon, etc…Even McDonalds has a later breakfast time.

2026-07-25 • via Nuitee
F
Frank • solo_traveller • us
10
Pros:

Location. Size of room. Comfortable. Breakfast

Cons:

Due to reservation through booking.com we did not get the room we initially booked. We were accommodated with another room.

2026-07-19 • via Nuitee
Q
Queen Dork • solo_traveller • us
10
Will stay again
Pros:

The staff was amazing. Amber was very nice and friendly.

Cons:

How close it was to the highway but it wasn't as bad as I thought it was going to be

2026-07-04 • via Nuitee
L
Linda • couple • us
9
2026-06-16 • via Nuitee
K
Kelly • couple • us
8
2026-06-15 • via Nuitee
L
Lloyd • couple • us
10
Great place to stay.
Pros:

Everything exceeded expectations!

Cons:

Not applicable

2026-06-12 • via Nuitee
J
John • solo_traveller • us
1
Pros:

Leaving

Cons:

Everything

2026-06-10 • via Nuitee
M
McQueary • extended_group • us
5
Place is a good clean place to stay.
2026-06-07 • via Nuitee
V
Valerie • couple • us
8
Pros:

Location and price

2026-06-01 • via Nuitee