Chula Vista Inn

Hotels
6.9 (428 reviews)
946 Broadway , Chula Vista , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Broken amenities

Categories

Cleanliness
4.79
Several reviews indicated the presence of dirt, roaches, and inadequate room conditions.
Service
9.26
Staff were described as super nice and attentive, fulfilling check-in and check-out smoothly.
Location
8.3
Close proximity to needed areas was mentioned positively.
Room Quality
5.75
Multiple reviews pointed out issues like outdated furniture and cleanliness concerns.
Amenities
5.28
Facilities like a pool and spa were closed, which negatively affected the overall perception.
Value for Money
7.74
Some reviews noted the pricing was fair based on the facility's quality.
Food and Beverage
6.79
Food and beverage details were minimally mentioned, implying no strong opinions.
Overall Experience
7.26
Mixed reviews about the stay with notable comments on cleanliness and facility maintenance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:36

Property Description

Convenient Location
Located just a short distance from popular attractions such as Las Americas Premium Outlets and the San Diego Convention Center, Chula Vista Inn offers a prime spot for both leisure and business travelers.

Comfortable Accommodations
Experience a comfortable stay in our air-conditioned rooms equipped with flat-screen TVs, ensuring a relaxing retreat after a day of exploring the city.

Great Amenities
Enjoy the convenience of a 24-hour front desk and stay connected with complimentary WiFi throughout the property. Families will appreciate our spacious family rooms for a cozy stay.

Book your stay at Chula Vista Inn now and make the most of your visit to Chula Vista!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Location

Guest Reviews

6.9
Based on 428 reviews
Cleanliness: 4.79
Service: 9.26
Location: 8.3
Room Quality: 5.75
Amenities: 5.28
Value for Money: 7.74
Food and Beverage: 6.79
Overall Experience: 7.26
M
Mario Gustavo solo_traveller mx
5
Esta bien ubicado y el precio no es muy alto
Pros:

La ubicación es relativamente buena, solo es cuestión de buscar el transporte adecuado. Trolley no lo recomiendo porque hay que caminar mucho a la estación más cercana, aproximadamente media hora. Lo mejor es ir a cualquier cosa cerca porque si hay tiendas y restaurantes, o bus, o taxi

Cons:

El personal es muy cortante, no te dan ninguna opción, ni recomendación a lo que preguntas, no hay disponible ni siquiera comprándolo ningún insumo extra adicional a lo que te ofrece la habitación, aunque hay tiendas muy cercanas, no te ponen agua, no entraron a hacer la limpieza de un día al otro. Cuando llegas te dicen que debes dejar un deposito de $100 USD lo cual no avisan previamente para considerar esa cantidad, hasta que estás ahí y es el equivalente a una noche extra. Si lo devuelven, a mi me lo devolvieron a la tarjeta aproximadamente 10 días después de que hice el check-out.

2026-08-05 via Nuitee
J
Javier solo_traveller es
1
Pros:

Nada

Cons:

Todo. Se anuncian con piscina, y está cerrada por la administración pública por insalubridad. La recepción está cerrada y solo tienden por una ventanilla, y encima aún dicen que por Covid 19...
En la habitación todo está roto... muebles, cortinas, frigorífico, tv, ... con dos toallas justitas y dehilachadas, y 2 pastillitas de jabón. No había ni perchas.
Todas las zonas comines sucias y sin barrer.
Un desastre, en contraste con la web donde incluso mencionan un supuesto desayuno continental.

2026-08-02 via Nuitee
A
Anthony family_with_children us
8
2026-07-25 via Nuitee
M
Marco family_with_children us
7
It was ok.
Pros:

Very friendly staff.

Cons:

Nothing like the pictures. Beds are uncomfortable. Found a cockroach in the rest room.

2026-07-20 via Nuitee
R
Rennie Cuthbert couple us
5
2026-07-19 via Nuitee
S
Stephanie solo_traveller us
8
2026-07-15 via Nuitee
W
Wasem solo_traveller us
1
Pros:

This property was falsely advertised

Cons:

It was not upto standard for a Hotel or even a motel

2026-07-08 via Nuitee
D
Donna couple us
1
We requested money they said they couldn’t do it.
Pros:

The site shows a pool and jacuzzi.

Cons:

When we got there the pool had been closed for over a year.

2026-07-06 via Nuitee
L
Laela couple us
5
Not the best, but okay for a cheap day to stay.
Pros:

The staff were very friendly. The lady at the desk is so sweet and helpful.

Cons:

Property definitely needs work. Furniture wasn’t just outdated, it was cracked and chewed up. There was a big crack under our hotel door to the point I could see daylight outside, so we had to put towels down to make sure bugs didn’t come in. Pillows were hard as H*LL! And Towels are way too small. Unfortunately their pool was out of service due to health hazards.

2026-07-06 via Nuitee
A
ALBERTO NOEL family_with_children mx
1
Should be .5 stars
Pros:

Everything is broken

Cons:

Is old and in bad shape

2026-07-04 via Nuitee
C
Camille solo_traveller fr
6
2026-07-04 via Nuitee
K
Kelly couple us
4
Not very happy with our stay. Having a room that isn’t clean you don’t feel very comfortable sleeping.
Pros:

Bathroom was clean and remodeled.

Cons:

Room had worn out Furniture, wood furniture was coming apart, couch had many stains and curtains were outdated and so was the bed comforters. In their advertisement they’re showing rooms that are remodeled with modern amenities. Swimming pool and Jacuzzi have been closed since Covid and I was unaware of that that’s why I booked. This hotel was to use the Jacuzzi that was the start of me being unsatisfied.

2026-07-01 via Nuitee
M
Marisol couple us
6
2026-06-28 via Nuitee
C
Carlos family_with_children us
7
2026-06-26 via Nuitee
Z
Zale couple us
6
Comfortable but noisy
Pros:

It was near many conveniences

Cons:

The pool was closed and our next door neighbors kids were noisy and weren’t respectful to other guests

2026-06-23 via Nuitee
S
SweetMoon family_with_children us
1
Waste of time
Pros:

Terrible customer service. Rude over the phone. Couldn’t find the paid room. Didn’t try to help. Then got charged extra to be on the phone figuring everything out.

Cons:

Rude over the phone, no assistance, not professional

2026-06-23 via Nuitee
C
Cerda solo_traveller us
7
2026-06-22 via Nuitee
Y
Yesenia family_with_children us
8
2026-06-20 via Nuitee
B
Beatriz Sarahi solo_traveller mx
6
2026-06-17 via Nuitee
M
Miguel family_with_children us
5
2026-06-16 via Nuitee