Aiden San Antonio Riverwalk

Hotels
•
Aiden by Best Western
9.2 (670 reviews)
1103 East Commerce Street , San Antonio , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and spacious rooms
Cons:
Noise from the street
Room cleanliness at arrival
No complimentary breakfast

Categories

Cleanliness
8.34
Guests noted issues with room cleanliness and absence of timely housekeeping.
Service
9.81
Staff was friendly and helpful, contributing positively to the overall experience.
Location
9.85
Conveniently located near the Riverwalk and Convention Center, praised by multiple guests.
Room Quality
8.8
Rooms were generally clean and spacious, but improvement needed on arrival cleanliness.
Amenities
9.33
Amenities such as workout room and proximity to attractions were appreciated.
Value for Money
9.79
Many reviews emphasized the hotel as a great value for the location and services provided.
Food and Beverage
7.84
No complimentary breakfast, which was mentioned as a downside.
Overall Experience
9.81
Guests expressed a desire to return, indicating a positive overall experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:51

Property Description

Modern Amenities
Enjoy a comfortable stay at Aiden by Best Western San Antonio Riverwalk with free Wi-Fi, 55" Flat-Screen TV's, and streaming services in every room.

Convenient Location
Situated just off Interstate 37 and a short walk from the San Antonio Riverwalk, our hotel offers easy access to popular attractions like Hemisfair Park, the Tower of the Americas, and the historic Alamo.

Complimentary Services
Relax with tea and coffee-making facilities and a small refrigerator in each room. Book now for a memorable stay in San Antonio!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

If guest bring a vehicle, there is a parking fee of $ 30 per night(for each vehicle)

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 30 per day.

Location

Property Accessibility

Total Disability Score: 7.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9.2
Based on 670 reviews
Cleanliness: 8.34
Service: 9.81
Location: 9.85
Room Quality: 8.8
Amenities: 9.33
Value for Money: 9.79
Food and Beverage: 7.84
Overall Experience: 9.81
C
Claudia • extended_group • us
10
Amazing
Pros:

Everything is so perfect! The location , able to walk to river walk easy parking , amazing and friendly staff , clean , just amazing! Highly recommended !!!

2026-03-28 • via Nuitee
V
Vanessa • extended_group • us
10
2026-03-28 • via Nuitee
A
Alyssa • family_with_children • us
10
2026-03-24 • via Nuitee
S
Sharon • couple • us
10
We loved every minute of our stay. Everyone was so nice and professional. We will stay again
Pros:

The cafe was so convenient and the coffee was great. The girls that work there are so very nice and accomadating.

2026-03-23 • via Nuitee
A
Anaissa • family_with_children • us
8
Overall great! And good walking distance to riverwalk!
Pros:

Great friendly staff

Cons:

Wish it had a pool, and free breakfast but that was my fault for not digging into the info

2026-03-21 • via Nuitee
D
Dalia • family_with_children • us
10
2026-03-20 • via Nuitee
D
Dalia • family_with_children • us
10
2026-03-18 • via Nuitee
W
Wendell • couple • us
10
Our stay was very relaxing.
Pros:

The property was very nice. The room was spacious.

2026-03-18 • via Nuitee
K
Katherine • family_with_children • us
10
2026-03-18 • via Nuitee
A
Angela • couple • us
6
2026-03-18 • via Nuitee
D
Deborah • couple • us
10
Location, Location, Location was EVERYTHING! Attending UIL HS State Boys BB Tournament @ Alamodome
2026-03-16 • via Nuitee
P
Pamela • couple • us
10
My go to when in San Antonio
Pros:

Convenient location. Friendly staff, and clean rooms! I couldn’t ask for more with my stay. This is my go to place to visit when I am in San Antonio and they never let me down.

Cons:

If I HAD to say anything… expect street noises (traffic, people walking, etc.) If you need your rest and are a light sleeper maybe ask for something other than the first floor or a room opposite of the street. But honestly I always enjoy my stay and those sounds are too expected considering the location. Didn’t bother me at all, although I can imagine it bothering someone.

2026-03-15 • via Nuitee
M
Morgan • family_with_children • us
10
Pros:

The uniqueness and cleanliness! The staff were Uber friendly with my oldest whose name is aiden which is why we chose this hotel in the first place

2026-03-10 • via Nuitee
T
Tanya • couple • us
10
Good time minus the double charge
Pros:

Everything

Cons:

They took away the two complimentary drink tickets. The clerk charged my card twice after I showed I already paid online took 5 to get my money back and overdrafted my account

2026-03-08 • via Nuitee
B
Brito • family_with_children • us
10
Pros:

It was amazing

2026-03-06 • via Nuitee
C
Cristen • solo_traveller • us
10
2026-03-06 • via Nuitee
D
Danielle • family_with_children • us
10
2026-03-04 • via Nuitee
P
paul • family_with_children • us
10
Pros:

Perfect location and it's always clean and welcoming

Cons:

NA

2026-03-01 • via Nuitee
K
Kim • solo_traveller • us
8
2026-02-24 • via Nuitee
J
Julie • extended_group • fr
10
Pros:

Hôtel très correct, bien placé
Activités accessibles à pied facilement

Cons:

Nous étions 5 et donc nous avons eu besoin du canapé lit qui en l’occurrence n’était vraiment pas confortable

2026-02-11 • via Nuitee