Best Western Plus Holiday Sands Inn & Suites

Hotels
•
Best Western Plus
7.6 (1546 reviews)
1330 East Ocean View Avenue , Norfolk , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Amenities available
Cons:
Cleanliness issues
Inconsistent service
Poor housekeeping

Categories

Cleanliness
5.48
Room cleanliness issues mentioned with dirty coffee machine, dead cockroaches, and hair in the room.
Service
8.45
Staff were friendly and helpful, providing good service but some negative experiences mentioned.
Location
8.49
Good location on the beach and nearby amenities are positive points.
Room Quality
7.44
Room was comfortable but had significant cleanliness issues.
Amenities
7.97
Good amenities available including gym, breakfast, and laundry.
Value for Money
7.43
Fair value considering the amenities but cleanliness issues detracted from the overall value.
Food and Beverage
7.98
Breakfast and food options available were positively noted.
Overall Experience
7.55
Mixed feelings with great location and amenities but serious cleanliness complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:06

Property Description

Waterfront Location on Chesapeake Bay
Experience the beauty of Norfolk at our hotel with private beach access and a scenic outdoor pool overlooking the bay. Enjoy the soothing sound of waves and breathtaking sunsets during your stay.

Comfortable Accommodations with Modern Amenities
Relax in our well-equipped rooms featuring a microwave, refrigerator, and coffee maker. Upgrade to a room with a full kitchen for added convenience. Stay entertained with cable TV and stay productive with a work desk in every room.

Convenient Facilities and Services
Make the most of your stay with access to our fitness and business centers. Take advantage of laundry facilities and our sundries shop for any essentials you may need. Everything you need for a comfortable stay is right here.

Ready to experience a perfect getaway by Chesapeake Bay? Book your stay at Best Western Plus Holiday Sands Inn & Suites now!

Important information:

Please note, cribs must be requested in advance and depend on availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

7.6
Based on 1546 reviews
Cleanliness: 5.48
Service: 8.45
Location: 8.49
Room Quality: 7.44
Amenities: 7.97
Value for Money: 7.43
Food and Beverage: 7.98
Overall Experience: 7.55
B
Beth • solo_traveller • us
10
Pros:

Friendly staff, cleanliness and great breakfast!

2026-03-28 • via Nuitee
J
James • solo_traveller • us
10
2026-03-27 • via Nuitee
S
Shauna • extended_group • us
10
I love this hotel. It's right on the water. Perfect spot for the summer.
Pros:

I stayed in the apartment (manager's suite) for my birthday. The 2 bedroom apartment is really nice. I only get that unit every visit. I wish there was more than just that 1. Has the perfect amount of room. I feel like I'm at home.

Cons:

The stove and oven was replaced with a cook top. I usually host my annual Thanksgiving Dinner here and prepare everything. This time, I was going to make peach cobbler. I go to turn on the oven and it wasn't there. 😭. I love the fact that the kitchen table was replaced, but I don't like the folding table. Doesn't fit the decor. Other than that, everything else was perfect.

2026-03-26 • via Nuitee
C
Christina • family_with_children • us
10
2026-03-25 • via Nuitee
J
Jessica • couple • us
10
Will stay again!
Pros:

Everything! Location, room, staff and breakfast

Cons:

The bed killed my back but that would not prevent me from staying again.

2026-03-23 • via Nuitee
G
Griffin • couple • us
10
2026-03-23 • via Nuitee
C
Christine • family_with_children • us
10
We only stayed one night but I would definitely stay here again!
Pros:

The room was a very large. The kitchenette was very nice.

2026-03-20 • via Nuitee
P
Paul • solo_traveller • us
9
Worthy place to stay especially with the Bach
Pros:

Location was great, on the beach.

Cons:

Could have been cleaner, seemed a bit outdated.

2026-03-18 • via Nuitee
M
Marcos • family_with_children • us
8
2026-03-17 • via Nuitee
B
Boysie Divine • couple • us
1
2026-03-16 • via Nuitee
K
Kimberly • couple • us
8
Affordable stay
Pros:

The price was affordable, I love that you can walk out to the beach, very convenient that you have a kitchen in the room.

Cons:

Room temperature. When I first came in it was too hot so I turned it down on the ac unit. But then at some point it was too cold in the room. Parking does get filled up very easily if you are traveling with more than one vehicle.

2026-03-16 • via Nuitee
K
Keith • family_with_children • us
7
Cons:

Placed in a room located in a darkish hallway and no view of the beach. Hot water turned good for two days.

2026-03-15 • via Nuitee
M
Michael • family_with_children • us
9
Pros:

On short notice a room was available.

Friendly front desk Great lobby coffee.

Cons:

40.$$ early checkin fee.

2026-03-14 • via Nuitee
M
Mary • couple • us
9
Friendly stay in a great location
Pros:

Can’t beat the location for beach access

2026-03-09 • via Nuitee
J
Jessica • couple • us
7
I would give it a 7/10, it was an ideal stay to be close to town and the beach.
Pros:

Staff was incredibly friendly, breakfast was good and well stocked. The location was ideal, near everything and loved that it was near the beach even if it was off season. The room was big and spacious and we appreciated the fridge and microwave!

Cons:

Paper thin walls, you could hear absolutely everything. The room itself was slightly unclean, we had someone’s long hairs on our comforter that I had to pick out.
I wore socks inside the room that were left brown and dirty.
Shower only got lukewarm and the curtain didn’t fit right leaving the bathroom floor with water all over it.

2026-03-06 • via Nuitee
D
Dara • family_with_children • us
1
Pros:

The location right on the beach was really nice. The morning sunrise was beautiful. The staff was friendly.

Cons:

Where do I start? The WiFi didn't work. When I called the front desk they gave me an 800 number to call to get it fixed....what?? The TV had sound all the time, but picture was only part of the time. When I asked about that, they told me to shut the TV off & turn it back on ....how many times do we need to do this?? The pillows were tiny & like laying your head on a rock! The heater was either really hot or really cold. The bathroom wasn't very clean....I found hair on the toilet & the sink. I couldn't wait to get out of there!

2026-03-06 • via Nuitee
M
MacDonald • extended_group • us
4
There is some real need to renovate that property
Cons:

The property was rundown and had some water issues.

2026-03-04 • via Nuitee
A
Alvin • couple • us
7
2026-03-02 • via Nuitee
D
Donna • couple • us
8
Not a bad last minute choice
Pros:

Nice room, clean. Friendly front desk person. Breakfast was good

Cons:

Coffee maker in room was broken. A lot of people roaming around at night

2026-03-01 • via Nuitee
C
charles • family_with_children • us
6
2026-02-28 • via Nuitee