Best Western Plus Chesapeake Bay-Norfolk

Hotels
•
Best Western Plus
7.6 (1626 reviews)
1330 East Ocean View Avenue , Norfolk , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Amenities available
Cons:
Cleanliness issues
Inconsistent service
Poor housekeeping

Categories

Cleanliness
5.48
Room cleanliness issues mentioned with dirty coffee machine, dead cockroaches, and hair in the room.
Service
8.45
Staff were friendly and helpful, providing good service but some negative experiences mentioned.
Location
8.49
Good location on the beach and nearby amenities are positive points.
Room Quality
7.44
Room was comfortable but had significant cleanliness issues.
Amenities
7.97
Good amenities available including gym, breakfast, and laundry.
Value for Money
7.43
Fair value considering the amenities but cleanliness issues detracted from the overall value.
Food and Beverage
7.98
Breakfast and food options available were positively noted.
Overall Experience
7.55
Mixed feelings with great location and amenities but serious cleanliness complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:06

Property Description

Waterfront Location on Chesapeake Bay
Experience the beauty of Norfolk at our hotel with private beach access and a scenic outdoor pool overlooking the bay. Enjoy the soothing sound of waves and breathtaking sunsets during your stay.

Comfortable Accommodations with Modern Amenities
Relax in our well-equipped rooms featuring a microwave, refrigerator, and coffee maker. Upgrade to a room with a full kitchen for added convenience. Stay entertained with cable TV and stay productive with a work desk in every room.

Convenient Facilities and Services
Make the most of your stay with access to our fitness and business centers. Take advantage of laundry facilities and our sundries shop for any essentials you may need. Everything you need for a comfortable stay is right here.

Ready to experience a perfect getaway by Chesapeake Bay? Book your stay at Best Western Plus Holiday Sands Inn & Suites now!

Important information:

Please note, cribs must be requested in advance and depend on availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

7.6
Based on 1626 reviews
Cleanliness: 5.48
Service: 8.45
Location: 8.49
Room Quality: 7.44
Amenities: 7.97
Value for Money: 7.43
Food and Beverage: 7.98
Overall Experience: 7.55
E
Emma • couple • gb
9
A great location just a short drive from Norfolk Airport, clean and comfortable and the bonus is that it is directly on
Pros:

A short drive from Norfolk Airport, so it was perfect for an overnight stay before heading to OBX

Cons:

A little tired in areas and is due some refurbishment, but the staff are super polite and helpful and keep the place wonderfully clean

2026-05-22 • via Nuitee
C
Carolyn • extended_group • us
8
We were pleased with the accommodations, it was comfortable and convenient.
Pros:

The room configuration worked perfectly for our group, and the location was conveniently located close to where we needed to be. There was ample parking on site, and the breakfast provided had a good variety of options.

Cons:

It was a bit pricy, although not outrageous for a weekend night in late May.

2026-05-22 • via Nuitee
L
Largent • family_with_children • us
8
2026-05-21 • via Nuitee
K
kimberly • solo_traveller • us
10
Pros:

Staff. Wonderful view. Great breakfast

2026-05-21 • via Nuitee
S
Sandra • family_with_children • fr
7
2026-05-20 • via Nuitee
C
Crystal • solo_traveller • us
8
2026-05-18 • via Nuitee
B
Ben Brownell • solo_traveller • us
10
Pros:

The view was amazing for watching the sunset and sunrise.

Cons:

Parking was a pain.

2026-05-17 • via Nuitee
B
Brenda • couple • us
8
2026-05-15 • via Nuitee
A
Audrey • couple • ca
10
Nice short stay
Pros:

Staff was really nice and helpful. The acces to the beach is very nice and convenient

2026-05-15 • via Nuitee
T
Terri • family_with_children • us
6
2026-05-14 • via Nuitee
W
Wayne • solo_traveller • us
10
2026-05-14 • via Nuitee
E
Emma • couple • us
6
2026-05-11 • via Nuitee
B
Brandon • solo_traveller • us
10
Pros:

The room was very clean and the view was beautiful.

2026-05-11 • via Nuitee
H
Heidi • extended_group • us
7
2026-05-11 • via Nuitee
C
Cynthia • couple • au
7
Pros:

Comfortable bed, spacious room, good water pressure, breakfast had a variety of options.

2026-05-08 • via Nuitee
A
April • solo_traveller • us
9
2026-05-07 • via Nuitee
J
John • family_with_children • us
10
Great
2026-05-06 • via Nuitee
J
Jeffery • couple • us
10
Good for the price
Pros:

Old could use some paint

2026-05-06 • via Nuitee
A
Amy • solo_traveller • us
2
Not worth the cheap rates.
Pros:

The view of the ocean.

Cons:

It was run down. Seemed unsafe. We had to change rooms 3 times because the locks were broken and the door stuck. The phone in our last room didn't work.

2026-05-05 • via Nuitee
C
Ciara • solo_traveller • us
8
2026-05-03 • via Nuitee