Best Western Plus Gateway Inn & Suites - Aurora

Hotels
Best Western Plus
8.4 (507 reviews)
800 South Abilene Street , Aurora , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Comfortable stay
Cons:
Issues with cleanliness
Location could be better
Amenities inconsistent

Categories

Cleanliness
7.9
Room was clean but the beds were squeaky and there were some issues with smoke smells in the rooms.
Service
9.4
Staff was very responsive, friendly and helpful. Excellent customer service despite some initial issues.
Location
7.4
The location is a bit bad but it is close to plenty of shopping and restaurants.
Room Quality
7.9
Room was comfortable but some reported issues with the toilet and smoke odors.
Amenities
8.9
Breakfast was good, and the pool and hot tub were enjoyable, but some amenities like the hot tub were occasionally out of order.
Value for Money
8.4
Room was reasonably priced and met needs for the stay, but some guests felt amenities were lacking.
Food and Beverage
8.4
Breakfast was appreciated, but options could be improved with more variety.
Overall Experience
8.9
Overall a positive experience with great service and satisfactory stays despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:39

Property Description

Convenient Location
Situated just 20 minutes from Denver International Airport, the Aurora Best Western Plus Gateway Inn and Suites offers easy access for travelers. Explore the city's attractions or head to Winter Park Resort for a day of skiing.

Modern Amenities
Enjoy a comfortable stay in our modern rooms equipped with a flat-screen TV, free Wi-Fi, and coffee making facilities. Relax in the indoor pool, hot tub, or keep up with your workout routine in the gym.

Exceptional Services
With a 24-hour reception, business center, and laundry facilities, we ensure all your needs are met during your stay. Whether you're here for business or leisure, the Best Western Plus Gateway Inn and Suites is your ideal choice.

Book your stay now and experience the perfect blend of convenience and comfort at our hotel.

Important information:

Please note the complimentary manager's reception is only available Monday through Thursday.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DEN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 5.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 507 reviews
Cleanliness: 7.9
Service: 9.4
Location: 7.4
Room Quality: 7.9
Amenities: 8.9
Value for Money: 8.4
Food and Beverage: 8.4
Overall Experience: 8.9
S
Stephen couple us
9
Pros:

Good breakfast. Nice pool. Enjoyed our stay.

Cons:

Wish they had a listing of local restaurants. They said they did not.

2026-02-13 via Nuitee
C
Caridad extended_group us
10
2026-02-11 via Nuitee
J
Johann family_with_children us
9
Great
Pros:

The breakfast was really good

Cons:

The additional cost for the parking lot

2026-01-19 via Nuitee
R
Rick couple us
6
Pros:

This hotel was about average for the price. We were in Aurora for a senior softball tournament and the teams were pretty much scattered about the city with many of the umpires and directors staying here. It was crowded around the coffee maker each morning and I'm sure we all agreed that the "specialty" coffee maker was a home run. The bed was comfortable, the facility was clean and our dog was welcomed. The staff was friendly and the breakfast area was clean.

Cons:

To save money, the hotel prefers customers to bring their towels to the desk for exchange and to ask for rooms to be serviced. The floor in our room was not as clean as I would have liked but about what I expected for an average hotel. The breakfast was . . . average or slightly below. The yogurt and fruit was a hit with my wife.

2026-01-19 via Nuitee
E
Eleazar couple us
1
2026-01-19 via Nuitee
S
Sylvester couple us
7
2026-01-19 via Nuitee
S
Sue family_with_children us
10
Excellent
Pros:

Goodexce

2026-01-19 via Nuitee
K
Kimberlie family_with_children us
8
We had a relaxing and enjoyable stay. We will stay here again.
Pros:

The breakfast was great! I loved the make your own parfaits! Gravy to go with the biscuits was delicious!

Room was very clean. Bed was comfortable.

Lady at the front desk when I checked in was fabulous: very helpful and friendly!

Cons:

The only problem we had was that the only way I could charge my computer using the outlet by the coffee machine, was to leave the light on in the bathroom all night with the door pulled partially shut; some kind of wiring issue I guess.

2026-01-19 via Nuitee
C
Carl couple be
7
Genügend
Pros:

Genügend Parkplatz, sauber, freundlich,

Cons:

Zimmer nicht so groß wie sie auf den Fotos rüberkommen, Preis-Leistung nicht so gut, etwas zu teuer

2026-01-19 via Nuitee
R
Rebecca family_with_children us
6
2026-01-19 via Nuitee
E
Edgar Rene family_with_children gt
7
2026-01-16 via Nuitee
B
Benjamin couple us
10
Best service!
Pros:

The beds are really comfortable!

2026-01-14 via Nuitee
L
Liz family_with_children br
6
Ok for a one night stopover.
Pros:

It was in route to colorado springs.

Cons:

It was noisier than expected and a bit dingy. Its hard to tell which best westerns are nice and which arent as great from the reviews.

2026-01-11 via Nuitee
R
Rodney family_with_children us
10
2026-01-08 via Nuitee
S
susana extended_group us
8
2025-12-30 via Nuitee
J
Jaeger family_with_children us
10
Pros:

All good...thank you.
Checking in was an issue.

Cons:

Would not except my Cash App card and has been a real set back to get my damage deposit back.

2025-12-28 via Nuitee
R
Ricardo couple us
10
2025-12-26 via Nuitee
A
Angela couple us
9
It was the best part of my trip
Pros:

It was clean and smelled nice

Cons:

The location is bad

2025-12-17 via Nuitee
K
Karla family_with_children us
8
2025-12-14 via Nuitee
R
Rudolph couple us
8
2025-12-07 via Nuitee