Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Variety in food
Cons:
Cleanliness issues
Uncomfortable beds
High prices for amenities

Categories

Cleanliness
7.56
Some guests noted issues with cleanliness, such as hair from the previous guest left on the floor.
Service
8.83
Guests praised the friendly and attentive service provided by the staff.
Location
9.07
Multiple reviews highlighted the excellent location, close to ski lifts and walking paths.
Room Quality
7.52
While some rooms were satisfactory, there were complaints about uncomfortable beds and small bathrooms.
Amenities
8.05
The presence of amenities such as a pool and heated sauna was noted, though some aspects could be improved.
Value for Money
7.51
Some guests felt the price was high for the quality and services provided, especially during peak season.
Food and Beverage
8.56
The breakfast and dinner options received positive feedback for quality and variety.
Overall Experience
8.53
Overall, guests had a satisfactory experience but highlighted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:30

Property Description

Mountain Retreat at Hotel Winterberg Resort

Indoor Pool and Sauna: Relax in our heated indoor pool and unwind in the sauna after a day of exploring the Kahler Asten mountain.

Dining Experience: Indulge in local and international cuisine at our hotel restaurant, then cozy up by the fireplace in the bar with a drink from our diverse selection.

Convenient Amenities: Enjoy free parking and bike storage, perfect for guests looking to hit the nearby ski slope, attend the ski school, or explore the area on two wheels.

Book your stay at Hotel Winterberg Resort for a memorable mountain getaway!

Important information:

Please note that the hotel is exclusively nonsmoking.

Please note that the hotel is exclusively nonsmoking. Please note that extra beds are not possible, only cots for baby´s age 0-1 years old, only on Double rooms and only on request. When traveling with dogs, please note that an extra charge of 20 EUR per dog, per (night) applies. ( Maximum 1 Dog per room!).

please enter a complete address, and mobile phone number,Street, house number, postcode and place of residence.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: PAD

Location

Guest Reviews

8.2
Based on 1544 reviews
Cleanliness: 7.56
Service: 8.83
Location: 9.07
Room Quality: 7.52
Amenities: 8.05
Value for Money: 7.51
Food and Beverage: 8.56
Overall Experience: 8.53
S
Stine • family_with_children • dk
10
2026-07-25 • via Nuitee
C
Claudia • couple • de
9
2026-07-25 • via Nuitee
N
Nigel • solo_traveller • de
8
Pros:

Sauber und gepflegt

Cons:

War alles super

2026-07-22 • via Nuitee
R
Ramona • couple • de
10
2026-07-21 • via Nuitee
H
Henri • family_with_children • nl
9
Super, boven verwachting
Pros:

super mooie ligging, schoon, zwembad, sauna en een dik plus punt ,je kon je motor in een afgesloten garage zetten

Cons:

Jammer dat er mensen naakt in het zwembad gingen, alleen de sauna was daar voor bestemd als je dat wou.

2026-07-21 • via Nuitee
M
Marina • solo_traveller • de
9
Pros:

Nette aufmerksame Mitarbeiter, alles sehr sauber

2026-07-19 • via Nuitee
E
Ellen • solo_traveller • de
8
2026-07-19 • via Nuitee
A
astere • couple • be
9
goed
Pros:

ontbijt was goed

Cons:

problemen op laden van auto

2026-07-18 • via Nuitee
R
Rudy • solo_traveller • be
9
2026-07-15 • via Nuitee
E
Eddy • solo_traveller • be
8
Pros:

De vroendelijkheid en de goede keuken. Accommodatie in het algemeen.

Cons:

We hebben eerst een kamer gekregen die veel te klein was, maar daarna hebben ze ons direct een nieuwe kamer gegeven die ruimer en koeler was. Vriendelijk opgelost.

2026-07-14 • via Nuitee
M
Matthias • solo_traveller • de
7
2026-07-13 • via Nuitee
C
Catherine • solo_traveller • be
8
Oui mais...
Pros:

La localisation, les repas (petit-dej et soir) très bons.

Cons:

Tarif des boissons non affichés et au final assez chers.
Nous avions choisi cet hôtel pour la piscine qui s'est révélée inutilisable tellement elle était froide. On nous a signalé au check out que le chauffage était en panne...😞

2026-07-13 • via Nuitee
M
Martje • couple • de
9
2026-07-12 • via Nuitee
V
Veronique • solo_traveller • be
10
Pros:

Gezellig,proper hotel, vriendelijk en behulpzaam personeel. Voldoende parkeer gelegenheid wat voor ons belangrijk is omdat we een aanhanger bij hebben.

2026-07-12 • via Nuitee
R
René • extended_group • nl
8
Gezellig
Pros:

Mooi uitvalspunt om omgeving te verkennen. Het zwembad en ontbijt.

2026-07-12 • via Nuitee
M
Mieke • couple • nl
9
Heerlijk verblijf
Pros:

Het ontbijt, goed bed.
De ligging en het terras

Cons:

De badkamer rook wat muf, is gedateerd

2026-07-12 • via Nuitee
A
Andreas • solo_traveller • de
7
2026-07-07 • via Nuitee
P
Plocki • solo_traveller • be
9
Pros:

Weer

Cons:

Z

2026-07-06 • via Nuitee
F
Frank • couple • nl
10
2026-07-05 • via Nuitee
T
Tizian • couple • de
10
2026-07-04 • via Nuitee