Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Variety in food
Cons:
Cleanliness issues
Uncomfortable beds
High prices for amenities

Categories

Cleanliness
7.56
Some guests noted issues with cleanliness, such as hair from the previous guest left on the floor.
Service
8.83
Guests praised the friendly and attentive service provided by the staff.
Location
9.07
Multiple reviews highlighted the excellent location, close to ski lifts and walking paths.
Room Quality
7.52
While some rooms were satisfactory, there were complaints about uncomfortable beds and small bathrooms.
Amenities
8.05
The presence of amenities such as a pool and heated sauna was noted, though some aspects could be improved.
Value for Money
7.51
Some guests felt the price was high for the quality and services provided, especially during peak season.
Food and Beverage
8.56
The breakfast and dinner options received positive feedback for quality and variety.
Overall Experience
8.53
Overall, guests had a satisfactory experience but highlighted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:30

Property Description

Mountain Retreat at Hotel Winterberg Resort

Indoor Pool and Sauna: Relax in our heated indoor pool and unwind in the sauna after a day of exploring the Kahler Asten mountain.

Dining Experience: Indulge in local and international cuisine at our hotel restaurant, then cozy up by the fireplace in the bar with a drink from our diverse selection.

Convenient Amenities: Enjoy free parking and bike storage, perfect for guests looking to hit the nearby ski slope, attend the ski school, or explore the area on two wheels.

Book your stay at Hotel Winterberg Resort for a memorable mountain getaway!

Important information:

Please note that the hotel is exclusively nonsmoking.

Please note that the hotel is exclusively nonsmoking. Please note that extra beds are not possible, only cots for baby´s age 0-1 years old, only on Double rooms and only on request. When traveling with dogs, please note that an extra charge of 20 EUR per dog, per (night) applies. ( Maximum 1 Dog per room!).

please enter a complete address, and mobile phone number,Street, house number, postcode and place of residence.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: PAD

Location

Guest Reviews

8.2
Based on 1575 reviews
Cleanliness: 7.56
Service: 8.83
Location: 9.07
Room Quality: 7.52
Amenities: 8.05
Value for Money: 7.51
Food and Beverage: 8.56
Overall Experience: 8.53
U
Ursula • solo_traveller • de
8
2026-10-25 • via Nuitee
T
Tobias • extended_group • de
7
2026-10-20 • via Nuitee
K
Krista • couple • nl
9
2026-10-17 • via Nuitee
A
Axel • family_with_children • de
8
2026-10-17 • via Nuitee
A
Alexander • couple • de
7
2026-10-13 • via Nuitee
R
Ricky • solo_traveller • de
8
2026-10-12 • via Nuitee
E
Ed • solo_traveller • nl
9
Pros:

De ontvangst in het hotel was heel hartelijk en ontspannen. Voor de motoren zijn er achter het hotel diverse boxen waar ze gestald kunnen worden.
Verder keurige kamers en een ruime bar waar ook 's avonds nog gezellig even iets gedronken kan worden. Wij hebben hier een fijn weekend gehad.

Cons:

Voor ons niet zo erg maar wel goed om te weten dat het naar het centrum van Winterberg ruim 3,5 km wandelen is.

2026-10-10 • via Nuitee
L
Lotte • couple • dk
5
Vi havde en dårlig oplevelse. Betjeningen var ikke venlig og sengen rigtig dårlig.
Pros:

Tyroler stilen

Cons:

Dårlige senge, man sov virkelig dårligt
Dårlig betjening i baren.
Dårlig beliggenhed i forhold til byen.

2026-10-08 • via Nuitee
B
Bas • couple • nl
8
Heerlijk gehad
Pros:

Goede ligging. Fijne bedden

Cons:

Het avondbuffet was wisselend Hier hadden we meer van verwacht. 1 avond was het erg druk toen hadden we veel beter en meer variatie in het eten

2026-10-08 • via Nuitee
M
Marcel • family_with_children • nl
9
Prima
Pros:

Zeer goed ontbijt!

2026-10-07 • via Nuitee
T
Tom • solo_traveller • be
9
Aanrader. Degelijk ontbijt!! Heel lekker!
Pros:

Goede bedden! Kussens ook. Komt niet altijd voor.

2026-09-13 • via Nuitee
B
Brigitte • couple • nl
8
Heerlijk hotel
Pros:

De netheid van alles. Zo schoon. Een heel goed ontbijt. Vriendelijk personeel. Goede bedden.

Cons:

Wij hadden een standaard kamer, niks mis mee. Maar de douche was wel heeeeeel erg klein. Ook al deed je nog zo voorzichtig, alles was nat. Maar ook daar was alles zeer schoon .

2026-09-12 • via Nuitee
K
Kai • family_with_children • de
7
2026-09-11 • via Nuitee
M
Mark • couple • nl
10
2026-09-11 • via Nuitee
B
brose • solo_traveller • be
8
Pros:

Les petites intentions pour notre chien

2026-09-11 • via Nuitee
M
Marc • couple • nl
8
2026-09-10 • via Nuitee
M
Mieke • couple • nl
8
2026-09-08 • via Nuitee
D
Dwayne • couple • us
10
2026-09-05 • via Nuitee
F
Fedde • couple • nl
7
2026-09-03 • via Nuitee
D
Dennis • solo_traveller • nl
8
Pros:

Terras

Cons:

Zwembad was te koud om in te zwemmen.
Uitzicht was een berg onkruid

2026-09-02 • via Nuitee