Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Room Quality
Value for Money
Cons:
Food Quality
Amenities

Categories

Cleanliness
8.19
Multiple reviews praised cleanliness; however, one noted issues with the bathroom and carpets.
Service
9.16
General consensus highlights attentive and pleasant staff.
Location
8.7
Convenient location noted by many, especially for accessing central Madrid.
Room Quality
8.65
Mostly positive feedback regarding room comfort and amenities, with minor concerns about bed size.
Amenities
8.68
Facilities highly regarded with suggestions for improvement on a few offerings.
Value for Money
9.14
Many reviews highlight excellent value given the prices relative to offerings.
Food and Beverage
8.19
While breakfast received mixed reviews, overall positive sentiments about other dining aspects.
Overall Experience
8.86
Strong overall satisfaction reflected in multiple recommendations for future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:23

Property Description

Modern and Convenient Stay in Madrid's Commercial Hub

Stylish Accommodations: Enjoy modern, air-conditioned rooms with free WiFi and satellite TV, perfect for both leisure and business travelers.

Gourmet Dining and Relaxation: Indulge in a stylish dining experience at Somallao restaurant and unwind in the lounge with a refreshing drink.

Wellness and Convenience: Take advantage of complimentary access to the gym, sauna, and Turkish bath. Plus, benefit from free luggage storage and a 24-hour reception for a hassle-free stay.

Experience the ultimate blend of comfort and convenience at Sercotel AB Rivas - Book your stay now for a memorable Madrid getaway!

Important information:

When booking 5 or more rooms, different policies and additional supplements may apply. When travelling with pets, please note that an extra charge of 30EUR per pet, per night applies. Please note that a maximum of 1 pet is allowed Please note that the property can only allow pets with a maximum weight of 10 kilos (22 pounds)Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ODB

Location

Guest Reviews

8.7
Based on 3795 reviews
Cleanliness: 8.19
Service: 9.16
Location: 8.7
Room Quality: 8.65
Amenities: 8.68
Value for Money: 9.14
Food and Beverage: 8.19
Overall Experience: 8.86
P
Pablo • solo_traveller • es
9
2026-10-13 • via Nuitee
P
Pedro • solo_traveller • es
9
Pros:

Todo en general

Cons:

Nada

2026-10-13 • via Nuitee
F
FRANCISCO JAVIER • family_with_children • es
8
Repetiremos
Cons:

La cama supletoria no es cómoda para una niña de 15 años

2026-10-13 • via Nuitee
L
LILIANA Romero • extended_group • us
10
2026-10-12 • via Nuitee
J
JUANA • couple • es
8
Buen lugar
Pros:

Ubicación y todo limpio y moderno

Cons:

Todo correcto

2026-10-12 • via Nuitee
J
jaime • solo_traveller • co
10
Pros:

Buena ubicación para lo que hizimos

2026-10-12 • via Nuitee
J
jaime • solo_traveller • co
9
2026-10-12 • via Nuitee
E
Eugemar05 • family_with_children • es
10
Excelente calidad precio
Pros:

Muy limpio y muy comodo

2026-10-12 • via Nuitee
G
Gerardo • solo_traveller • pt
10
Hermosos días en Madrid
Pros:

Cómodo ,limpio atención genial.buen buffet

Cons:

Que no tiene Smart tv

2026-10-11 • via Nuitee
M
Maria jesus • family_with_children • es
8
Pros:

La habitación súper cómoda con todo lo necesario y el colchón perfecto.

Cons:

El desayuno estaba bien pero mucha bollería . Muy simple el desayuno .

2026-10-11 • via Nuitee
H
Hilary • couple • es
7
We chose the hotel because it was “dog friendly” but it is more “ dog tolerant “
Pros:

Close to motorway.

Cons:

One of the receptionists was extremely unwelcoming

2026-10-11 • via Nuitee
I
Iñaki Arce • solo_traveller • es
10
Pros:

El Hotel ,las instalaciones y todas las empleadas de 10.
El desayuno muy completo y muy bueno

Cons:

Esta a las afueras de madrid, necesitas metro para acercarte a madrid centro. El problema es que necesitas vehículo para acercarte a una estacion de metro, unos 12 minutos en coche.

2026-10-11 • via Nuitee
T
Teresa • couple • es
6
Pros:

El personal del bar de l’esmorzar.

Cons:

Vam tenir un problema amb la reserva, per una equivocació meua, i no van ser molt empàtics… No obstant, no tinc queixa pel tracte del personal una vegada a l’hotel:

2026-10-11 • via Nuitee
B
Beatriz • solo_traveller • es
9
2026-10-11 • via Nuitee
R
Roberto • solo_traveller • es
9
2026-10-10 • via Nuitee
L
LAURA • solo_traveller • es
9
2026-10-10 • via Nuitee
M
María G.Rico • extended_group • es
8
2026-10-08 • via Nuitee
L
Luca • solo_traveller • it
8
2026-10-08 • via Nuitee
M
Marinela • couple • es
5
Pros:

El alojamiento muy bien.

Cons:

Teníamos incluido el desayuno. A la llegada al hotel el personal nos ha confirmado que estaba incluido el desayuno, el día siguiente por la mañana no era la misma persona en la recepción cuando hemos bajado a desayunar y nos han echado del comedor diciéndonos que no estábamos en la lista y que no lo habíamos contratado, La peor experiencia que he pasado hasta ahora en un hotel.

2026-10-08 • via Nuitee
I
Itsaso • couple • es
8
Pros:

Comodidad de la habitacion

2026-10-08 • via Nuitee