Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Room Quality
Value for Money
Cons:
Food Quality
Amenities

Categories

Cleanliness
8.19
Multiple reviews praised cleanliness; however, one noted issues with the bathroom and carpets.
Service
9.16
General consensus highlights attentive and pleasant staff.
Location
8.7
Convenient location noted by many, especially for accessing central Madrid.
Room Quality
8.65
Mostly positive feedback regarding room comfort and amenities, with minor concerns about bed size.
Amenities
8.68
Facilities highly regarded with suggestions for improvement on a few offerings.
Value for Money
9.14
Many reviews highlight excellent value given the prices relative to offerings.
Food and Beverage
8.19
While breakfast received mixed reviews, overall positive sentiments about other dining aspects.
Overall Experience
8.86
Strong overall satisfaction reflected in multiple recommendations for future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:23

Property Description

Modern and Convenient Stay in Madrid's Commercial Hub

Stylish Accommodations: Enjoy modern, air-conditioned rooms with free WiFi and satellite TV, perfect for both leisure and business travelers.

Gourmet Dining and Relaxation: Indulge in a stylish dining experience at Somallao restaurant and unwind in the lounge with a refreshing drink.

Wellness and Convenience: Take advantage of complimentary access to the gym, sauna, and Turkish bath. Plus, benefit from free luggage storage and a 24-hour reception for a hassle-free stay.

Experience the ultimate blend of comfort and convenience at Sercotel AB Rivas - Book your stay now for a memorable Madrid getaway!

Important information:

When booking 5 or more rooms, different policies and additional supplements may apply. When travelling with pets, please note that an extra charge of 30EUR per pet, per night applies. Please note that a maximum of 1 pet is allowed Please note that the property can only allow pets with a maximum weight of 10 kilos (22 pounds)Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ODB

Location

Guest Reviews

8.7
Based on 3795 reviews
Cleanliness: 8.19
Service: 9.16
Location: 8.7
Room Quality: 8.65
Amenities: 8.68
Value for Money: 9.14
Food and Beverage: 8.19
Overall Experience: 8.86
M
Maria Alexandra • solo_traveller • es
10
Perfecto
Pros:

Todo estupendo, una mini estancia agradable Y el desayuno muy completo.

2026-09-05 • via Nuitee
M
María • solo_traveller • es
9
2026-09-05 • via Nuitee
M
Maria jesus • couple • es
10
Todo perfecto
Pros:

La atención la limpieza y la habitación

2026-09-05 • via Nuitee
G
Guillermo • solo_traveller • es
10
2026-09-05 • via Nuitee
D
Demas • family_with_children • lt
10
2026-09-05 • via Nuitee
J
Jean • couple • pt
10
2026-09-04 • via Nuitee
A
Anastasiia • extended_group • ua
7
It was a good option for 1 night, and in a place where there is a gas station and a shopping center with everything you
Pros:

There was everything you needed for day 1 night. It was clean, quick check-in and check-out. Free parking

Cons:

There was a problem with the plug in the sink. It was stuck and did not let water through. The staff helped to solve this issue, but only after 2 times when we approached them. It was already night, we were tired, so it caused some discomfort. Also, there was only 1 disposable set, although there were 3 of us.

2026-09-04 • via Nuitee
R
rdebel • family_with_children • ar
1
Enojo
Pros:

Nada

Cons:

Sobre todo la mala atención de Gonzalo desde que ingresamos al hotel, un desubicado, soberbio, arrogante, etc. que lamentablemente es la cara del hotel. Cuando el empleado es muy malo no hay con que remontar el resto del servicio!!

2026-09-04 • via Nuitee
B
bosquet • solo_traveller • ar
10
2026-09-04 • via Nuitee
G
Gloria herrero • solo_traveller • es
10
Una buena opción
Pros:

El desayuno es muy completo y bueno.
El punto en el que está,tiene muy buena comunicación con Madrid,estás rodeado de tiendas y hostelería

Cons:

Nada

2026-09-04 • via Nuitee
F
Francisco Javier • solo_traveller • es
8
Pros:

Todo

Cons:

Lo único malo que podría decir es que el gimnasio es excesivamente minimalista

2026-09-04 • via Nuitee
P
pulido • solo_traveller • es
7
Pros:

La ubicación genial.

Cons:

Nada

2026-09-03 • via Nuitee
C
Carlos Vpabox • solo_traveller • pt
7
Pros:

Pequeno almoço normal.

Cons:

Os pratos do pequeno almoço estavam muito mal lavados e não foi só em um dia, foi em três!
Desligaram a TV, sem motivo aparente!

2026-09-03 • via Nuitee
J
Joan Albert • solo_traveller • es
7
Pros:

Desayuno

Cons:

Gimnasio

2026-09-03 • via Nuitee
P
Paz • couple • es
10
Fantástico
Pros:

Totalmente limpio, llegamos tarde porque viajábamos por carretera y entendieron la situación y nos atendieron con mucha educación, además que viajamos con mi perro y lo esperaban con una cama cómoda para el.

2026-09-02 • via Nuitee
S
Soraya • couple • es
6
Estancia de paso
Pros:

Tiene un amplio aparcamiento gratuito. La habitación es amplia y las camas cómodas. Desayuno muy completo y surtido, no le falta nada.

Cons:

Tiene un restaurante que en pleno agosto no está abierto???? Es un servicio externo nos dijeron, no lo entiendo. Cerca hay todo tipo de comida rápida y un centro comercial, suerte de eso.

2026-09-02 • via Nuitee
A
Ana Maria • couple • es
9
2026-09-01 • via Nuitee
B
Begoña • family_with_children • es
9
Ubicación perfecta par no desvirte de la Autovia
Pros:

La ubicación y todo limpio

2026-09-01 • via Nuitee
I
Irina • family_with_children • at
10
2026-09-01 • via Nuitee
S
Sccnascimento • family_with_children • pt
7
2026-09-01 • via Nuitee