Sercotel AB Rivas

Hotels
•
Sercotel Hoteles
8.7 (3375 reviews)
Francisco Quevedo, 2 , Rivas-Vaciamadrid , es

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Room Quality
Value for Money
Cons:
Food Quality
Amenities

Categories

Cleanliness
8.19
Multiple reviews praised cleanliness; however, one noted issues with the bathroom and carpets.
Service
9.16
General consensus highlights attentive and pleasant staff.
Location
8.7
Convenient location noted by many, especially for accessing central Madrid.
Room Quality
8.65
Mostly positive feedback regarding room comfort and amenities, with minor concerns about bed size.
Amenities
8.68
Facilities highly regarded with suggestions for improvement on a few offerings.
Value for Money
9.14
Many reviews highlight excellent value given the prices relative to offerings.
Food and Beverage
8.19
While breakfast received mixed reviews, overall positive sentiments about other dining aspects.
Overall Experience
8.86
Strong overall satisfaction reflected in multiple recommendations for future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:23

Property Description

Modern and Convenient Stay in Madrid's Commercial Hub

Stylish Accommodations: Enjoy modern, air-conditioned rooms with free WiFi and satellite TV, perfect for both leisure and business travelers.

Gourmet Dining and Relaxation: Indulge in a stylish dining experience at Somallao restaurant and unwind in the lounge with a refreshing drink.

Wellness and Convenience: Take advantage of complimentary access to the gym, sauna, and Turkish bath. Plus, benefit from free luggage storage and a 24-hour reception for a hassle-free stay.

Experience the ultimate blend of comfort and convenience at Sercotel AB Rivas - Book your stay now for a memorable Madrid getaway!

Important information:

When booking 5 or more rooms, different policies and additional supplements may apply. When traveling with pets, please note that an extra charge of 20EUR per pet, per night applies. Please note that a maximum of 1 pet is allowed Please note that the property can only allow pets with a maximum weight of 10 kilos (22 pounds)Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ODB

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.7
Based on 3375 reviews
Cleanliness: 8.19
Service: 9.16
Location: 8.7
Room Quality: 8.65
Amenities: 8.68
Value for Money: 9.14
Food and Beverage: 8.19
Overall Experience: 8.86
C
Carlos • couple • es
10
2026-05-09 • via Nuitee
M
Martinez Velasco • couple • es
8
Pros:

Localización y servicios

Cons:

Almohadas muy incómodas.

2026-05-09 • via Nuitee
M
Maria Luisa • solo_traveller • es
9
Pros:

Muy limpio, la habitación y el aseo grandes, el personal es muy amable. Es muy cómodo, el desayuno es bueno, rico, y siempre reponen todo. Hay parking gratis, y está cerca del aeropuerto, que es lo que necesitaba.

Cons:

Lo único es que se escuchan las habitaciones entre ellas, la puerta del aseo es de vidrio, no se aísla, imagino que para invierno hará mucho frío. Y la ducha a cada rato te da un chorraco de agua fría que te congela. Pero en general, es muy buena relación calidad precio, principalmente comparando con los demás.

2026-05-09 • via Nuitee
L
Laura • couple • es
7
2026-05-09 • via Nuitee
S
Sánchez Fernández • couple • es
10
Excelente
Pros:

Me gusto todo

2026-05-09 • via Nuitee
A
Alejandro • solo_traveller • es
8
Pros:

Silencio y cama comodisima

Cons:

Nada me disgusto

2026-05-09 • via Nuitee
P
Paula • couple • es
10
Pros:

Hotel muy limpio

2026-05-09 • via Nuitee
A
Ana Belen • solo_traveller • es
9
2026-05-08 • via Nuitee
A
Ana Belen • solo_traveller • es
9
2026-05-08 • via Nuitee
L
LUDEÑA • solo_traveller • es
10
2026-05-08 • via Nuitee
G
Guillermo • extended_group • es
8
Hotel bien. WiFi mal.
Pros:

El hotel es cómodo y funcional. La habitación es espaciosa. El desayuno está bien.

Cons:

Para acceder a la WiFi del hotel te piden nombre completo, dirección, email, número de teléfono, motivo del viaje, y en caso de viajar por trabajo, nombre de empresa. ¿Hola?

2026-05-07 • via Nuitee
G
gheorghe • extended_group • es
10
Pros:

TODO

Cons:

NADA

2026-05-07 • via Nuitee
A
Almudena • solo_traveller • es
8
2026-05-06 • via Nuitee
A
Arroud • couple • es
7
2026-05-05 • via Nuitee
M
Marek • couple • ca
7
2026-05-05 • via Nuitee
N
Nacho • solo_traveller • es
9
2026-05-04 • via Nuitee
A
Aarón • family_with_children • es
8
Pros:

La ubicación para ir al Parque Warner Bros

2026-05-04 • via Nuitee
L
Lydia • family_with_children • es
10
Recomendado, pasamos una noche pero estaba muy bien comunicado. Centros comerciales a 2 min andando
Pros:

Todo muy limpio y con fácil acceso a transporte público y comunicaciones por carretera

2026-05-04 • via Nuitee
J
JOSE LUIS • solo_traveller • es
10
Pros:

Las camas muy cómodas y aseo muy equipado

Cons:

Todo bien

2026-05-04 • via Nuitee
L
Lina Gren • couple • es
8
Cons:

El trato en el restaurante, una camarera trato de evitar que comieramos simplemente porque su compañero no le aviso q ya habiamos pagado el desayuno para esa mañana

2026-05-04 • via Nuitee