Sercotel AB Rivas

Hotels
•
Sercotel Hoteles
8.7 (3291 reviews)
Francisco Quevedo, 2 , Rivas-Vaciamadrid , es

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Room Quality
Value for Money
Cons:
Food Quality
Amenities

Categories

Cleanliness
8.19
Multiple reviews praised cleanliness; however, one noted issues with the bathroom and carpets.
Service
9.16
General consensus highlights attentive and pleasant staff.
Location
8.7
Convenient location noted by many, especially for accessing central Madrid.
Room Quality
8.65
Mostly positive feedback regarding room comfort and amenities, with minor concerns about bed size.
Amenities
8.68
Facilities highly regarded with suggestions for improvement on a few offerings.
Value for Money
9.14
Many reviews highlight excellent value given the prices relative to offerings.
Food and Beverage
8.19
While breakfast received mixed reviews, overall positive sentiments about other dining aspects.
Overall Experience
8.86
Strong overall satisfaction reflected in multiple recommendations for future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:23

Property Description

Modern and Convenient Stay in Madrid's Commercial Hub

Stylish Accommodations: Enjoy modern, air-conditioned rooms with free WiFi and satellite TV, perfect for both leisure and business travelers.

Gourmet Dining and Relaxation: Indulge in a stylish dining experience at Somallao restaurant and unwind in the lounge with a refreshing drink.

Wellness and Convenience: Take advantage of complimentary access to the gym, sauna, and Turkish bath. Plus, benefit from free luggage storage and a 24-hour reception for a hassle-free stay.

Experience the ultimate blend of comfort and convenience at Sercotel AB Rivas - Book your stay now for a memorable Madrid getaway!

Important information:

When booking 5 or more rooms, different policies and additional supplements may apply. When traveling with pets, please note that an extra charge of 20EUR per pet, per night applies. Please note that a maximum of 1 pet is allowed Please note that the property can only allow pets with a maximum weight of 10 kilos (22 pounds)Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ODB

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.7
Based on 3291 reviews
Cleanliness: 8.19
Service: 9.16
Location: 8.7
Room Quality: 8.65
Amenities: 8.68
Value for Money: 9.14
Food and Beverage: 8.19
Overall Experience: 8.86
M
Mª Teresa • couple • es
8
2026-04-17 • via Nuitee
I
Isabel • solo_traveller • es
10
2026-04-17 • via Nuitee
A
Alexandra Patricia • solo_traveller • es
10
Perfecta
Pros:

Todo

Cons:

Que hay que pagar por adelantado

2026-04-17 • via Nuitee
O
Olmedo • solo_traveller • es
10
2026-04-16 • via Nuitee
A
Acevedo olivo • solo_traveller • es
10
2026-04-16 • via Nuitee
J
JUAN CARLOS • solo_traveller • es
9
Muy buen hotel para trabajar
Pros:

Buenas instalaciones. Fácil llegar y aparcar. Buen restaurante y cafetería
Y buenas instalaciones para trabajar

Cons:

Precios muy alto

2026-04-16 • via Nuitee
• couple • es
8
2026-04-15 • via Nuitee
M
Maria Carmen • solo_traveller • es
8
Pros:

Ubicación, habitación cómoda

Cons:

Nada

2026-04-15 • via Nuitee
G
Gonzalez • couple • es
8
BIEN
Cons:

LA CAFETERIA ERA CARISIMA LOS PRODUCTOS EN VENTA

2026-04-15 • via Nuitee
R
Regina • couple • es
10
2026-04-14 • via Nuitee
E
Eva • solo_traveller • es
8
2026-04-14 • via Nuitee
R
Roman • solo_traveller • ee
5
Pros:

Hommikusöök oleks võinud olla natuke rikkalikum. Ja kõik kohvid, mis olid piimaga, kipusid olema kibedavõitu.

Cons:

WC-us ei olnud WCpotti harja, mis oli väga imelik. Tekitas probleeme.

2026-04-14 • via Nuitee
J
Jared Diaz • family_with_children • es
7
Hotel cómodo sin grandes pretensiones
Pros:

La cama era cómoda, y la ubicación Rivas está muy bien hay varios centros comerciales cerca restaurantes,parques, tiene de todo cerca. Y la plaza de parking incluida. Baño con artículos de aseo

Cons:

El gimnasio es pequeño y la sauna no es como debería ser ni está en las mejores condiciones, la ducha de enfrente a la sauna no traga el sumidero el agua.

2026-04-14 • via Nuitee
E
Eva • solo_traveller • es
10
2026-04-14 • via Nuitee
J
juan carlos • family_with_children • es
9
2026-04-13 • via Nuitee
C
Cristhian David • couple • es
10
2026-04-13 • via Nuitee
I
Israel • solo_traveller • es
10
Pros:

La ubicación

Cons:

Precio

2026-04-12 • via Nuitee
I
Israel • solo_traveller • es
9
Pros:

La ubicación

Cons:

Precio

2026-04-12 • via Nuitee
I
Ivan • solo_traveller • es
9
Pros:

Hicimos noche estando de viaje, y todo perfecto. Habitación correcta. Muy buen desayuno.

2026-04-12 • via Nuitee
F
Francisco • family_with_children • es
10
Pros:

La tranquilidad y poco ruido

Cons:

No poner cepillo de dientes para las 2 personas que estábamos solo pusieron uno

2026-04-12 • via Nuitee