Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Room Quality
Value for Money
Cons:
Food Quality
Amenities

Categories

Cleanliness
8.19
Multiple reviews praised cleanliness; however, one noted issues with the bathroom and carpets.
Service
9.16
General consensus highlights attentive and pleasant staff.
Location
8.7
Convenient location noted by many, especially for accessing central Madrid.
Room Quality
8.65
Mostly positive feedback regarding room comfort and amenities, with minor concerns about bed size.
Amenities
8.68
Facilities highly regarded with suggestions for improvement on a few offerings.
Value for Money
9.14
Many reviews highlight excellent value given the prices relative to offerings.
Food and Beverage
8.19
While breakfast received mixed reviews, overall positive sentiments about other dining aspects.
Overall Experience
8.86
Strong overall satisfaction reflected in multiple recommendations for future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:23

Property Description

Modern and Convenient Stay in Madrid's Commercial Hub

Stylish Accommodations: Enjoy modern, air-conditioned rooms with free WiFi and satellite TV, perfect for both leisure and business travelers.

Gourmet Dining and Relaxation: Indulge in a stylish dining experience at Somallao restaurant and unwind in the lounge with a refreshing drink.

Wellness and Convenience: Take advantage of complimentary access to the gym, sauna, and Turkish bath. Plus, benefit from free luggage storage and a 24-hour reception for a hassle-free stay.

Experience the ultimate blend of comfort and convenience at Sercotel AB Rivas - Book your stay now for a memorable Madrid getaway!

Important information:

When booking 5 or more rooms, different policies and additional supplements may apply. When travelling with pets, please note that an extra charge of 30EUR per pet, per night applies. Please note that a maximum of 1 pet is allowed Please note that the property can only allow pets with a maximum weight of 10 kilos (22 pounds)Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ODB

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.7
Based on 3629 reviews
Cleanliness: 8.19
Service: 9.16
Location: 8.7
Room Quality: 8.65
Amenities: 8.68
Value for Money: 9.14
Food and Beverage: 8.19
Overall Experience: 8.86
S
Steve • couple • gb
9
World Cup final night.
Pros:

Easy to find, with good parking. Straight forward check in. Nice comfortable room and bed and a clean bathroom.

2026-07-25 • via Nuitee
A
AISSA • solo_traveller • ma
9
Pros:

content de notre sejour

2026-07-25 • via Nuitee
A
Aridane • solo_traveller • es
8
2026-07-25 • via Nuitee
M
Marciana • couple • es
8
2026-07-25 • via Nuitee
M
Marcello Henrique • couple • pt
10
Top
Pros:

Top

Cons:

Tudo bem

2026-07-25 • via Nuitee
K
Khaled • solo_traveller • tn
10
Pros:

Personnel agréable , hotel calme

Cons:

Etant professionnel du domaine , je dirai qu il faudrait faire un effort supplementaire pour le petit dejeuner

2026-07-25 • via Nuitee
R
Rolf Martens • couple • de
9
Pros:

das Frühstück war sehr reichhalitg und lecker..
1/4 Std Fußmarsch zur U-bahn um ins Zentrum zu kommen...(3€ /Person ist ein Schnäppchen )

2026-07-24 • via Nuitee
R
Renzo • couple • it
10
relax e comfort
Pros:

la camera da letto molto confortevole, il bagno ha tutto l'occorrente, la colazione davvero squisita e lo staff cordiale

Cons:

nulla

2026-07-24 • via Nuitee
E
Eva María • solo_traveller • es
7
2026-07-24 • via Nuitee
C
Claudio Prado • solo_traveller • br
10
Vale a pena se hospedar nesse hotel
Pros:

Da hospitalidade e profissionalismo da equipe

Cons:

Correu tudo bem

2026-07-24 • via Nuitee
H
HELIO • family_with_children • pt
10
Formidável
2026-07-23 • via Nuitee
S
Sonia • couple • es
8
Poco práctico y cuesta arriba.
Pros:

Alojamiento sencillo cerca de centro comercial, sin más.

Cons:

Muy lejos del metro y autobuses y hay que caminar mucho cuesta arriba. Faltaría una piscina en verano.

2026-07-23 • via Nuitee
P
pedro • family_with_children • es
9
2026-07-23 • via Nuitee
P
pedro • couple • es
9
2026-07-23 • via Nuitee
R
Raul • solo_traveller • es
10
Pros:

Muy cómodo con parking y personal muy amable que nos explicaron como llegar al centro, tiene parada de metro cerca

Cons:

Todo OK.

2026-07-23 • via Nuitee
P
Patricia • couple • es
8
Pros:

Buena relación calidad- precio

2026-07-22 • via Nuitee
A
Aurora • couple • es
10
2026-07-22 • via Nuitee
E
Eric • solo_traveller • fr
8
Hôtel agréable, salarié, toujours avec le sourire et et accueillant
Pros:

Le stationnement à côté de l’hôtel, l’hôtel est à côté de beaucoup de restaurants, heureusement car le dimanche le restaurant est fermé

2026-07-22 • via Nuitee
M
Maria Olga • solo_traveller • es
10
Pros:

La ubicación,para luego poder desplazarte a Madrid ciudad, también la cercanía a los centros comerciales para utilizar sus restaurantes

Cons:

Nada

2026-07-22 • via Nuitee
M
M. José • solo_traveller • es
9
Pros:

La habitación está bien, la cama es cómoda. La limpieza es correcta.
Tiene parking gratuito, es un plus.

Cons:

Todo estuvo bien

2026-07-22 • via Nuitee